We were in a need of Heat Pump and that's when we reached out to Local HVAC via angi's list. Matt…read morewas very flexible when it came to initial appointment. Came down to the property on time, took a look around, provided a great solution and then provided a quote within 12 hours of first appointment. He was very upfront about supply chain issues, gave a mutually agreeable date for install and he and his crew were on time to come down and start the installation. They finished the work fairly quickly and then cleaned up the space really well. Matt's estimates were very competitive and his service and response rate was amazing. We have had the heat pump and mini splits for around 3+ months now and we are very satisfied with the work. Would highly recommend Local HVAC to anyone who is in market.

Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!

Bob's installation of our Ecobee Smart Thermostats was stellar! Due to the home's age, the job…read morepresented interesting challenges along the way, but with his technical expertise, he was able to overcome the issues in short order. We were also very pleased with his communication, knowledge, professionalism and workmanship. Couldn't recommend him enough!

There is nothing worse than losing your heat in winter with a vacation trip coming up. Bob…read moreunderstood completely and offered portable heating units until he could solve the issue for my first time using him. He came when he said he would and was able to contact the manufacturer and arrange a technician appointment so there wouldn't be wasted time waiting for a return call. Together they solved a gas pressure issue and using a too high MERV (13 ) filter that restricted air flow allowing the furnace to burn too hot. This caused a lockout shutting the furnace down. I highly recommend him to solve your problem much more reasonable than the big firms. He is someone you can trust.

I have found this Balanced Air to be responsive, reliable and professional. From calling in my…read moreproblem to the repairman that comes out...very happy. being this is a new house to us, I am always asking questions about our systems, and our repairman Jeremy is patient and informative.

They charged me $400 to service my furnace and A/C and told me everything was in working order. A…read moremonth later when I turned on the A/C, the compressor did not work. I called them to ask them to come back and repair it, and asked that they not charge me again for travel time (although I said I would pay for parts and labor) because when they had previously "serviced" it, it was supposedly in working order. "Sorry," said the woman I spoke with, "Other companies may do that, but that's not how we do business." In other words, this company will charge you once to come out and NOT fix your air conditioner, and then they will charge you a SECOND TIME to come back and do it again. What a ripoff!

These guys are the best!! Just had whole new boiler system and supply tank replaced by Pat and…read moreDave! So polite, helpful, diligent, reliable, hard working, etc etc! The whole process was done quickly and quietly...Hardly knew they were here! They came at 9 am and were done by 2 pm...These guys are real pros! Friendly, helpful...In short, the best!! All I can say is that I had the best experience with them, and you will too!!

These guys are very professional, courteous, smart, sense of humor, and respectful!!! They know…read more their stuff. Replaced my furnace & went above and beyond & they are cute!!

Wayne is, without a doubt, the most professional, thorough, and customer service oriented provider…read moreI've worked with since moving to the Cape in 2016. I've had some major renovations to my home including plumbing, electrical, bathrooms, etc. and his craftsmanship and willingness to go the extra mile are second to none. He is courteous, pleasant, and promptly returned my calls and emails. Not to mention his price was extremely competitive. I had two ductless mini-splits installed and he walked me through the entire process, teamed with an quality electrician, and delivered ahead of schedule. He then took the time to walk me through the operation of both units until he knew I had the hang of each system. I highly recommend South Shore Climate Control for anyone in the market. Don't wast your time shopping around, he is the best on Cape and likely the best in New England.

Our heat suddenly stopped working, leaving the home getting colder by the minute. We couldn't be…read moremore grateful for the rapid response, professionalism, and experience exhibited by Wayne. He quickly recognized the source of the problem and had us back up and running the same day.

July 2024 was my 1st annual maintenance for my mini split heat pump. The technician did a thorough…read morecleaning while i watched. He showed me the mold and took the part outdoors to clean and spray with a mold deterant. The technician had to take apart the mini split heat pump in order to access all parts. Knowledge of the equipment is essential and he had it!! Very satisfied with the cleaning.

From the owner: No-Cost Home Energy Assessmentread more

All Gas installed my new gas furnace approx 5 years ago. No heat 3 weeks ago and I called All Gas…read moreto come out and they identified the problem. 2 Days later I get an email saying they have decided they will not work on my furnace. They mentioned I made a comment they did not like but I feel the real issue is they are too busy so they made up an excuse to drop me as a customer. I was also confused as they stated I did not have a service contract but my tech said they do not offer a service contract. In 5 years I never received any communication recommending a service contract. So lots of mixed signals and still no working furnace 3 weeks later.

They do a great job at a good price. They installed our splits and did service calls for cleaning…read more Very reliable and will work with you on any insurance claims, going way above and beyond. I highly recommend them. Thanks Mike C

I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

Very poor experience!!! Had a new gas furnace and two heat pumps for heating and cooling installed…read morein our home on Cape Cod - over $30K expense. We had two water leaks in our basement and a flood in our attic that soaked the sheet rock so bad it looked like rain coming down in our upstairs hallway. Every time South Shore Heating and Cooling came to fix the problem we were told the floods were from faulty installation - a bolt wasn't tightened enough, insulation on the piping was missing or wasn't installed properly etc. Then most recently we found out the gas pipe they installed when they put in the new furnace was leaking gas! Just happened to find this out when National Grid came to swap out our meter. Lucky for us the National Grid technician checked the joints and found the leak. This leak was also from a bolt not being tightened enough. The amount of things that have gone wrong from poor quality of work is so upsetting and not once did a manager call to apologize. I was told by the nice woman that answers the phone that the manager doesn't speak with customers - I guess he doesn't care about their business either! The workers and receptionist were all nice to deal with but the installation and quality of work is very poor which to me means poor training and management. I will never recommend them to anyone and I don't have any peace of mind that the work that has been done is done correctly.