Friendly employees. Excellent customer service. Reasonable price range. Love seeing the happy & joyful furry babies. read more

A Dog's Day Out - Pet Groomers Near Me - Alexandria, Virginia

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Great care and very chilled here with lots of love. Used for over 16 yrs. My dog Samson truly loved this place and full service to slip in the nail cut before bs k home was also great! read more

Dear Management, I am writing to request a full refund for the one-month daycare service($650)I paid for my dog, Bella. Following Bella's initial evaluation, the first week and a half proceeded without incident. However, Bella subsequently developed a significant cough. On several occasions during the weekdays, I observed a staff member at front handling Bella's leash in a manner that appeared overly forceful. Although I did not immediately voice my concerns due to needing to get to work, I became increasingly worried. A one day later, when attempting to drop Bella off at the usual opening time of 7:00 AM, she exhibited extreme distress upon seeing the same staff member at front and refused to enter the facility. This was Bella's final day at your daycare. Given these circumstances, I would greatly appreciate a full reimbursement for the daycare services. Furthermore, I respectfully ask that you ensure all dogs in your care are treated with the utmost gentleness and consideration. Sincerely, Daniel Kim read more

My friend's dogs love the Van Dorn daycare! They're always so excited to go and come home happy and tired. Most of the staff are super friendly and clearly love the dogs, but the older woman Kate at the front desk is always very unwelcoming and rude. read more

We have had a reservation for our dog for weeks. When we arrive are told they are full. This is horrible!! Their recording is encouraging new applicants when they cannot accommodate the dogs they do have. Our dog seems to love it here but what good is it if we can't get in as planned. Think twice before depending on this place!!!! read more

My two pups love it here! They always run in and come home tired :) they absolutely love the outdoor play area! I love that they have an overnight attendant for boarding pups to keep the dogs safe and happy! I always get tired and happy dogs back at the end of a day or boarding stay :) read more

Staff is very rude. The lady at the front desk, Katie was exceptionally rude, rolling her eyes, sighing, etc. It was as if my presence was a bother. I would not recommend bringing your dog here and I will never take my dog there again! read more

Petco cancelled on us 2hrs before our appointment. I was so upset and tried calling everywhere! I'm glad I found this place and luckily, they have an available appointment for us the same day. The groomer was very patient with my anxious and dramatic chihuahua. Super affordable. We can't wait to be back! read more

A Dog's Day Out - After look. - Pet Groomers Near Me - Alexandria, Virginia

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I was really sad their Swann Ave location closed, but this one is great too! Super friendly staff, my dog loves it here. Not as many frills and gimmicks as other places, but the dogs always look well supervised and happy. read more

KATIE Above and Beyond!!! I've been taking my boxer dog to ADDO since 2016. I've done daycare once but have done over-night boarding numerous times. I often get grooming and nail trimming too and am always happy. It's obvious the employees love dogs. This weekend Katie even put my dog's bed and blanket through the washer after my dog's bath. When I picked her up, everything was clean and smelled wonderful - plus I didn't have the extra load of laundry to wash myself. I recommend ADDO to all dog owners. read more

Staff is not that friendly. Don't remember the front desk woman's name but every time I brought my dog in she looked annoyed and was not helpful. In addition they said my dog was aggressive and basically kicked him out but my dog doesn't have an aggressive bone in his body has been attending daycare since he was 4 months old (he's 3 now). We moved from a different city so I had to find a new place to bring him. My dog has high energy and I think they just were too lazy to deal with him to be honest. Wouldn't recommend read more

Our Dog, Riley, LOVED A Dogs Day Out. Seriously. They are caring and loving - for day care AND boarding. I would highly recommend ADDO for daycare & boarding to take care of your family members. They don't even complain when you call (several times) to check in on them!! We love Katie & the whole team! read more

A Dog's Day Out or "ADDO" is a great place for our dog. It is a safe environment and we've never had an incident. He is always, and I mean always, eager to go in and play with the other dogs. They're great about last-minute boarding overnight. Sometimes life happens, and its great to know they can kennel him overnight easily, and feed him (If your dog has special food needs, you must work that out ahead of time. Otherwise, they feed him what they have in house). I was surprised to see so many one star reviews. The vast majority of bad reviews are pit-bull owners. For those hiding the type of dog they have, American Stafford Terrier, "mix of poodle and bulldog", there is a reason you're trying to hide the type of dog you own. As a nonpit bull owner, I'm glad your dog isn't in ADDO. There is a reason you're having a hard time finding a doggy daycare. We've been a loyal customer of ADDO and Colleen is an awesome person and caring. The $10 doggy bath/wash for you to use is excellent. ADDO provides shampoo, blow dryer, ear wipes, everything. Your house and bathtub at home remains wet dog hair free! For six years we've been at ADDO without incident. So, I'm surprised at some of these reviews and really wonder what really happened. There are two sides of every story. And staff intentionally ignoring a customer is something I can't believe. I always fall back on this is Washington, DC. Anyway, to leave on a positive note, six-year happy customer and happy dog! read more

These folks were so helpful and kind! Our dog loved the time there and was wonderfully tired when we brought him home. The staff was super helpful and professional. read more

We love ADDO. We've been taking our 2 Frenchies here for at least a year - maybe longer! Our pups love to run and play, and day care gives them that opportunity at least twice a week while we are at work (they are walked on the other days by The Fairy Dogmom - www.thefairydogmom.net - check her out, Katie rocks!). We also board our dogs here anytime we go out of town. The staff are friendly and attentive to any special needs the pups may have on any given day. There are multiple play areas and an outside area. It's disappointing that Pit owners have had bad experiences. I imagine it's an insurance carrier issue. I can't imagine Colleen having a personal problem with any specific breed. Anyway - I HIGHLY recommend this place for day care and boarding. read more

This place is the worst dog daycare i've seen for business like. Staff is very rude a woman ignored me at the front desk for 10 minutes straight. Staff was very rude to a new crew member who was there. Daycare people on their phones & very bad staff. If you want your dog have a bad day take him/her to A dogs day out. read more

A Dog's Day Out has become a second home and second family for my dog Lennon. The staff clearly love him, and he loves them right back. I also love the flexible scheduling and drop off. I've been bringing my dog to ADDO for over a year, and I wouldn't take him anywhere else. Really grateful for the whole team. read more

I had been bringing my dog to this daycare for a couple of years, and while the owner was never really friendly, I assumed she was better with dogs than people, my dog seemed ok, went into the day care willingly, but recently then things really start d to go down hill. It began with my dog coming home one day with most of the hair of one ear ripped off. Not down to the skin, rather it looked like it had been cut, poorly, with sheers. I asked the owner, Coleen, who said she had no idea and offered to 'neaten' it up the next day. After that, my dog started crying when I left him there, shaking in the car, Colleen assured me that he was fine once he started playing with the other dogs. This was new behavior, and I thought perhaps I was giving off a nervous vibe, but, today when I picked him up today, he was soaking wet. It was 70 degrees and no rain, so I went around back to talk to the two young men that were in the yard watching the dog and when I asked why, they pulled back the white fence from around the industrial air conditioner and said that my dog had been hiding under it all day. This is not ok, sitting there getting dripped on with all that noise and to let him stay there all day? Why? My dog is not timid, he is well socialized, so why the sudden and negative change is his behavior? Normal behavior is for him to be running around all day and playing with other dogs. I don't even care at this point, he will never be going back there. There is another day care on Eisenhower that has cameras so you can observe the dogs and caregivers while your at work. I will be going there. I'm not sure what the problem is with Dogs Day Out, but something seems to be going very wrong. read more

They have breed restrictions - I have a two year old American put bull terrier.... And he is a very sweet dog. He had an assessment and did great and they loved him but when we gave them the paperwork for him, they were like even tho is such a sweetheart... we don't accept pitbulls. Seriously? But there is an amazing day care less that a 1/2 mile down the road - whole dogz! They are amazing! I left a review about them as well! read more

I have been taking my dog to ADDO Van Dorn for a year and she loves it!! Every time she walks past that door, she can't wait to get inside to play. Not only does my pup enjoy this place because it's fun and they take good care of her, but they also provide exceptional service when I have questions. Thank you, all, for taking great care of Cali! read more

I'm looking for a place to board my dog next weekend. She's an 8 year old pit bull and even though she's friendly and non-aggressive, they will not take her because of her breed, regardless of temperament. Any place that banns pit bulls will never have my business or that of my friends. I'll be taking her down the street to Whole Dogz. We stopped in there right after. It's less expensive, their facility is much nicer and they offer grooming while she's there. read more

I love this place and so does my Frenchie. She has been going since she was a little puppy - my favorite part is the staff: I know they like my Maddie as much as I do. They treat her like their own pet - she is excited to go in and exhausted at the end of the day, which is very nice for a single dog owner. Highly recommend this place. read more

I love ADDO. I always feel 100% comfortable when dropping off my dog Gracie. The stuff truly cares about each animal. When she stays overnight I know that she is in good hands and they are catering to her specific needs as best as they can. 100% would recommend to anyone looking for their dog to have some great outdoor play time. read more

My review is identical to Kala M. I purchased the Living Social deal only to be turned away when we arrived for the evaluation. No where does it state that they don't allow "Pitbull" type breeds. We were told that the owner does not allow these breeds any longer due to some prior incidents. I don't understand how you can ban an entire breed of dog due to a few bad eggs, especially if you're professionals and require a $15 evaluation. Perhaps you should perform your evaluations better. I'll be taking my dog to Whole Dogz just down the road. read more

My dog loves this place! A great outdoor play area and safe spacious indoor play space.

When my now husband and I rescued a lab mix puppy (about 7 months old) with a lot of energy we decided to give this place a try. We went on a weekend for an evaluation and they said Dean (my cute lab mix) did great! So we started taking him twice a week during the work week and he LOVED IT. The owner was never very friendly even when I started coming regularly TWICE A WEEK (it's $30 a day so $60 a week wasn't cheap and in my mind is considered good buisness for them). That was a turn off but Dean seemed to enjoy going. Suddenly after about 6 months, one of the workers told me that Dean had been playing "too rough" and basically earned his "first strike." This was mind boggling to us as we would take him to the dog park at Duke St. for HOURS and have NEVER seen any form of aggressive behavior. I chalked it up to maybe a bad day. The next time we took him they told us the same thing and that he was basically put in time out. Now I was getting worried. My dog had gone to Olde Towne School for dogs puppy obedience program and passed with flying colors and now all of a sudden he was playing "too rough" out of nowhere. I kept him out of day care for a week and took him to the vet to see if anything was wrong. Well he was fine at the vet and fine at home. I finally tried again, only to be told that he was no longer allowed back at the Eisenhower location. I asked them if they could show me video on his behavior (they don't have video for you to see during the day but they do have cameras in the room). They said they could not do that. I left worried but also pissed. My husband and I were at a loss of words. We decided it was the daycare. So we tried out the ADDO in Ashburn. Long story short it was the SAME STORY DIFFERENT LOCATION. They loved him for about 5-6 months and then all of a sudden he "went after another dog" and was banned until he took obedience classes. To which they could no longer show me proof. I then thought maybe it was my dog. He stayed out of daycare for about 2 weeks and then we just had to try a different company-he loved day care too much. So we headed to the Olde Towne Pet Resort (Dulles location). For $5 dollars more-you get better facilities, nicer staff, and cameras to watch during the day (to see if your dog is really behaving the way they say). I can happily say that Dean has been going to the pet resort for about a year and a half now and has had NO ISSUES. NOT ONE ISSUE. NOT ONE PROBLEM. NOT ONE TOO ROUGH PLAY. AND they have the ability to show me proof of any claims. I would NOT recommend ADDO AT ALL to ANYONE! In fact I would even give every loyal customer to ADDO Eisenhower the extra $5 to take their dog to Olde Towne Pet Resort instead. This company had me thinking and about to invest more money in classes when really there was no problem. I am NOT one to write reviews, as you can see this is my first review but that is just how BAD ADDO is. Please don't trust this company with your precious pups. read more

Our dog loves going here! Choko (our pup) gets really excited when we drop her off in the morning. Everyone takes such good care of her. The staff communicate well - they are very observant, honest and reliable. ADDO is also cheap and the location is easy to access. I highly recommend. read more

Like many of the pit bull owners here, I had a very bad experience here today. The owner was extremely flustered when I arrived to get an evaluation for our two dogs. This was not our first trip to this location, we had arrived the day before and were refused an evaluation because of our vaccination records. Despite the initial hiccup we thought we would try again. We got our one dog who was missing the vaccine up to date and headed in for an evaluation for the two dogs. We have one rottie mix and a dobie/boxer mix. The rottie is five years old and has been to Wag More Dogs (Shirlington) Woofs (Shirlington) FurGetMeNot (Shirlington) and Board Hound (Shirlington) at each of these locations this rottie passed the evaluation with flying colors. As a matter of fact, they called this dog "A great daycare dog who is a delight to have" How could four other doggie daycares be this wrong? However, ADDO refused my rottie. Why? The owner who I am not sure even has that much experience owning or even liking dogs for this matter determined that she was too aggressive. Why? Because my rottie dog didn't appreciate the younger dogs getting in her face. I asked if they put them in play groups based upon age, or even activity level. Her answer- NO. I then asked about the ages of the dogs that she had issues with, she wouldn't tell me, because I told her she's kind of sensitive to younger dogs. In five years, she has NEVER caused a fight with another dog at daycare, or outside of daycare. But someone who met my dog for less than 10 minutes is entitled to label my dog as aggressive. After this visit, I will be aggressively providing online reviews any place this business has a presence. Why? I am a lifelong dog owner and lover, and would hate for anyone to leave their dogs in this establishment's care. The owner claimed that other daycares have higher levels of their tolerance, but that my dog would not be tolerated. I guess they can afford to refuse business because they've been so successful thus far. My other dog, who is a puppy and loves life passed with flying colors. I even offered to give permission to the owner to put my rottie in a timeout if she was behaving badly. She simply didn't feel comfortable, and she has a business to run, she just doesn't do it well. This business doesn't deserve any of its clients and if you go here you should probably punch yourself in the face for helping it succeed. read more

We recently moved out of state but we really miss A Dog's Day Out. Our dog, Daisy, went here at least once a week for three years and we often left her for overnight stays when we would go out of town. The staff is friendly and easy to deal with and they all love dogs. Daisy was always so excited to go when she would realize where we were she'd be pulling me to get inside. I know they have breed restrictions which is frustrating for some people but I know the owner cares deeply for the dogs she watches and has always been kind and friendly to us and Daisy. read more

I started taking my dog to this place because of a Living Social deal that I bought several months ago. They're quite a number of doggy daycares close to where I live and I was trying to find one where I could take my dog a couple times a week while my boyfriend and I are at work. We also wanted to find a place that we could board Brooklyn when we went on vacation. This place does all of these plus offers many more services such as grooming. It is a cage free daycare where all of the employee absolutely love the dogs they work with. There is always someone on site 24 hours a day 7 days a week, 365 days out of the year. You can really tell that they treat the dogs well and make sure that they're watching over them at all times. We now take Brooklyn there on a regular basis, about twice a week and we've left her there overnight one night since we started bringing her to a dog's day out. I have not tried other doggie daycare in this area but because I'm so happy with this one there really isn't a need for me to check another place out. I would recommend this particular location of A Dog's Day Out ( I believe they are all franchises) to anyone with a dog who needs to find either a daycare or boarding for their dog or both. Their prices are also very competitive with other day cares, and they even give a discount if you have more than one dog you take there. read more

ADDO has cared for my senior dog with special needs with incredible kindness and accommodation. They really care, and have earned my not easily given trust. I highly recommend them to anyone in need of dog daycare or boarding. Thanks, Colleen! Jack misses you guys, since we moved. Our best and many thanks for the years of wonderful care. read more

I had been bringing our dogs to this location since they opened. I would like to give it zero stars but that's not an option. The groomer verbally attacked my mother and demanded that our dogs never come back. Why? Because my mother dared to ask her why it had been nearly 3 hours and our goldendoodle was still not finished being groomed. The groomer started yelling, had a condescending tone and was just all around nasty. She refused to finish grooming!! When we called the owner to complain and ask for an apology she said she would "have a long chat" with the groomer. We have not received an apology or had any follow up from the owner. As a side note the groomer was never very good...for example she had to be continuously reminded to dry and cut the hair on our labradoodle's stomach, she has a habit of air drying the dogs (so they are sitting around soaking wet for hours), etc. We used to like the daycare until the owner completely disregarded our complaints. We will never go back!!! read more

I have been bringing my Pebbles here for daycare and boarding for over a year and could not be happier with the facility or staff. My dog goes crazy as soon as I pull up in the parking lot; she can't wait to get inside. The place is clean, well-staffed, and a dog's paradise. I trust the owner Colleen to look out for the dogs and to make sure that no dog bullies are admitted. This place is very near my workplace and is a God send. I would recommend it to anyone looking for a safe and friendly daycare environment. I also like that you can see the dog rooms so you know exactly what the dog areas look like. I've been to other facilities where it's all a mystery. read more

Great place to take your dog if you want them to have a nice day. A great and experienced staff made sure that my dog was happy and safe throughout the day. The front desk staff girl was nice and greeted me and my dog with a smile. She made my dog feel welcomed and made me confident in my decision to leave him there for the day. Definitely will take my dog there again. read more

When I lived in DC I brought my two dogs here and they absolutely loved it! They always came home tired and worn out from all the fun they had playing, not only with their other doggie friends but the staff as well! The establishment is always kept clean (inside and out) which I absolutely love! But the main thing is I love that I could just drop my babies off no worries and know that they were well taken care of whether I was just dropping them off for a day of fun at daycare or if they were staying the night for boarding! Plus the owner Colleen is always there Monday through Friday in the mornings working the front desk which I also liked! ADDO Van Dorn is the best doggie daycare/boarding/grooming place my dogs have ever been to and I highly recommend this place! read more

We moved to VA 1.5 years ago. I looked at many pet resorts. I found out many do not have access to a fenced in yard for the dogs to play outside. ADDO does and the staff seemed friendly. The inside of the building was nice and clean. The cage less atmosphere made it all the better. Unfortunately, the fist time my Shih Tzu went for boarding she came home with a large scratch on her shoulder that I found the next day. We took her to the Vet because we had previously scheduled an appt. They asked if she had been in boarding and to put Neosporin on it. We figured she is a dog and just like kids, dogs play and have accidents. Unfortunately we took her there a second time and when we picked her up we were told my dog would not take her seizure medication (4 per day) as she should and they were only able to get her to take 1 pill each day. Well then I called and spoke to the owner Colleen. Who had obviously spoken to the employee I previously spoke to about this, and was very defensive. I stressed to her that I was taken back by the fact that noone called me nor anyone on my emergency contact if there was a problem. Colleen then said my dog took all her meds except for 1 morning pill the day of pick up and the employee had been covered in peanut butter(which is what we cover the pills in for my dog) trying to get her to take her meds. Mind you, my dog is 12 pounds, so needless to say I find this ironic. Colleen said there was no phone call made because we would be picking her up that day. Welp, we made it home fine but a couple of hours later my dog had diarrhea, was vomiting, and wouldn't eat anything. We definitely will not use ADDO service anymore. read more

I'm a former loyal customer who's never bringing my dog back ever again. I used to bring my dog there one-two times per week and left him once for about 8 days with them and thought it was a great place. Recently, however, I picked him up from daycare and they said he had to be put in a cage because he was trying to get over to the area where they were feeding the other dogs. Well - no wonder - they were supposed to feed my dog that day in the morning and NEVER did. When I asked the guy who works there he said "oh, I don't know...looks like he wasn't fed." Ok, I gave them the benefit of the doubt and wrote it off as a simple mistake. Well, a couple weeks later, I picked my dog up and could feel that his face, ears, and neck were wet. I had already left at this point so I called them and the same guy who forgot to feed him previously refused to give me an answer as to why my dog was all wet. I pushed and pushed for answers and FINALLY he said that my dog was getting too close to the gate where they let the other dogs out when their owners show up so they sprayed him with a water bottle MULTIPLE times! The worst part is that he was clearly trying to cover it up and not provide me with any answers. Even worse is the next day I called to talk to the owner and she gave me a completely different story and said they only do that tactic "once" and then try other things if the dog doesn't respond. Well, I promise you that was not only once. She wasn't apologetic either and was actually defensive. Sorry ADDO - you're never getting my business again. If I can't get honest answers from someone caring for my animal, I can't trust you. read more

When I arrived at ADDO the 1st thing asked to me was "Is that a mix, we don't accept pure bred pits". Immediately I did not feel comfortable. During his eval I watched him on the camera, he showed no signs of bullying, aggression, or playing rough. Another employee asked if my dog ever attacked or killed anything?"i said NO and he said "just wait until that happens then you're in for it". Again, I felt completely uncomfortable and replied "I had a pit-bull before, my parents also have one so I know the breed". The female manager came back out to tell me her "concerns". She feared his size and energy may cause an issue and that he is only going to get bigger and stronger. She feared what would happen with his puppy energy with an older dog who did not want to play with him and that other dogs might take his energy and playfulness as being attacked. I was not sure what she was seeing or why she was predicting issues that my dog showed no signs of creating. It was strictly because he is a pit bull. I educated her by saying dogs feed off each other's energy, and if a dog doesn't want to play with mine, mine will go to the next dog. Also, I reminded her that an employee is in the room at all times, and if they are aware of their surroundings they can help avoid altercations. She then stated that things can happen in a blink of an eye. I disagree. Any puppy can attempt to play with another dog who is not interested in playing back. Any puppy can have high energy. It is up to the owner to properly socialize their puppy. Saying that other dogs might feel attacked is completely false. The employees need to learn about puppy or even dog playing 'language". Subtle signs show if a dog is interested, accepting to play, excited, fearful, etc. ADDO needs education on different dog tolerance levels in order to run a safe and successful daycare that can include pit bulls. Using my poor judgment and supporting a business that bans pitbulls, I took Clyde back for a few hours of daycare. The staff explained how pits aren't really welcomed and that there is a wonderful facility down the street called Whole Dogz. I thanked him for his advice and left to go to Whole Dogz after dropping Clyde off at ADDO. I immediately felt relieved when I walked in to Whole Dogz, and they greeted me and said they have no restrictions on breed and that they often get a lot of pitbulls who ADDO turns down. They said they have gotten pitbulls that ADDO wouldn't even evaluate; just strictly said no because of their breed. When I came back to ADDO to pick Clyde up the employee stated he somehow got a scratch on his eye. I understand dogs can play rough so I was not too concerned when I saw Clyde. Once I got home I cleaned out his eye and realized he had multiple puncture wounds on his shoulder blades and neck area, scratches covering his stomach, a ripped pad on his front paw, a large scratch on his front leg, and the scratch above his eye. What is the purpose of supervision when it is evident another dog was playing too rough with my dog. Why wasn't a phone call made out to me to come pick him up early? How come this dog who clearly did not like my dog wasn't separated? What bothered me most about this situation wasn't my dog being injured but ADDO's ignorance to the pit bull breed. People like them blame the wrong end of the leash. Pit bulls don't have a voice, and react on how they were trained. How can people socialize their pit bulls during work hours if they are banned from daycares? I will continue to socialize mine in my nursing and rehab center (yes he is a therapy dog) Again, from personal experience, dogs adjust to their surroundings and environment and mine shows low energy level at work and around sick people . I am sure this knowledge is shocking to ADDO. I am blessed to have found Whole Dogz through this horrible experience. Not only does Whole Dogz gladly allow pit bulls, they even give a discount if they are rescued. I am glad I found a proper place for my rescued, non-aggressive, pit bull. I suggest ADDO to advertise theirbreed restriction and ignorance to the public. read more