Below is the sole reason our fur babies will be seen by Dr. Reese, as long as she is in the Middle…read moreGeorgia area. Rachael and I cannot thank you enough. This review is about more than seeing Tank this morning; this is for the level of professionalism you and your entire staff show when I reached out this morning. I'm not sure if you're aware of the time I called, or the time a return call was given to me, so I'll include that information when I express my gratitude by highlighting my experience with Dr. Reese and her team. Around 20 Jan., Dr. Reese saw my little American Bully buddy Tank. He was diagnosed with an ulcer in his eye. Dr. Reese was thorough with her diagnosis explanation, as well as the treatment best suited for this situation. Moving a little fast from then to now, Tank was on the healing side of his ulcer until this past weekend. Possibly scratched his eye or had something in it. Part of me was hoping this was part of the healing process, but something wasn't right. I called the Animal Hospital Dr. Reese worked at on the morning of 28 Jan., around 0730, concerned Tank's eye was at a state of irreversible damage and possibly causing much more pain to spread due to the swelling. Knowing the office didn't open until 0830, I wanted to be one of the first to receive a callback. To my surprise, I received a call at 0803 letting me know they could see Tank at 1000. Remember, the office opens at 0830 and I received a call at 0803. I arrived at 0930 and was taken to a room. Waiting a very short period of time, Tank was weighed, temperature checked, doctors collaborated on Tank's condition, and I was given the available options with his best interest at heart. With the information I was given, my wife and I was able to decide on Tank's treatment. While we never wanted to be in this predicament, Tank's health and well-being was our, and the doctor's, primary concern. We opted to have his eye removed. Within six and a half hours, I reached out and our little buddy was in and out of surgery. Not to mention, the cost was more than reasonable. Conclusion: We have had many veterinarians in the past, as we have rescued a lot of furbabies. Dr. Reese has quickly become part of our family. Personable and caring, the staff doesn't try to get you "in and out". The doctors don't try to load you up with medicines. Instead, the staff is professional, patient, and understanding. Dr. Reese listens to your concerns, educates and explains any treatments of medical issues, and above all...LOVES your furbabies like her own. To Dr. Reese, thank you, from the bottom our hearts. Sincerely, The Haines family

This is the ONLY vet I will take my cats too! They treat us like family and always take excellent…read morecare of our babies. They have saved my cats many times and always make them as comfortable as possible. From pancreatitis, poop blockages, bladder stones etc, they have always got it fixed ASAP! Love you guys so much! Papa and the others thank you :)

I ABSOLUTELY LOVE Westmoreland & Slappey! They always take great care of my furbabies! I never have…read moreto worry about their care when they are here! Kelly Conner

We have had three dogs who are patients of this practice during the past three years. We have had…read moreonly positive experiences. Today we let them know that our dog's cardiac medicine refill from the mail order pharmacy had been delayed. Pam and Melanie worked with the docs to make sure we had enough replacement medicine to keep our Bella healthy until we receive the shipped meds. They really care about their customers and patients and are just wonderful to work with.

got an appointment quickly Professional staff…read moreseen quickly they were awesome with my Hondo Very good experience

We started taking our Coco to Critter Fixer recently, after moving to the area. It is important…read morethat wherever we take our fur baby, they also offer boarding. Unfortunately, Coco has digestive issues, and if we ever have to board him, we would rather have him at a veterinary hospital that is familiar with his medical needs. The staff is always friendly, and the veterinarians take their time when telling us exactly what needs to be done to keep our little one in the best health. My husband and I had a couple of occasions outside of Coco's annual visits where our pup needed medical care, and Critter Fixer was able to accommodate us within hours. Their boarding service is reasonably priced, and they even take the dogs on daily walks during boarding so they can get some exercise. I'm not sure what the boarding facilities look like, but I will say that my Coco did not seem traumatized after his stay, so it must have been decent. My only issue is that it is not easy to get them on the phone. They have a phone service that answers and will try to transfer you, and if no one answers, they take a message and have the office call you back. Since we live about 10 minutes away, usually my husband will drive to their office to schedule appointments, but it is definitely inconvenient and annoying. Overall, we are pleased with the service and glad to have a place to take our fur baby for all his needs.

Love this place, all my animals receive amazing care and they are very respectful. Very good with…read moredogs and cats.

Suddenly Smith Animal Hospital is call us every day. ?? When we called on a Friday afternoon at…read more3:11 because our little boy kitty was lying on the floor whimpering, unable to get up, they told us they could see him the next week or we could go to the emergency clinic. The clinic doesn't open until 6 PM. Our kittys had been patients for a few years. We had to call an less local vet who told us to come ASAP. Sundance had a urinary blockage & was in extreme pain and would have died by the following day. When I called to let them k ow we would not be back & why, the girl seemed just as unconcerned as before. My husband grew up with Felix and Ben and we really liked them. We are all now retired and we sadly find ourselves missing those who were actually concerned about the patients and not just the bucks.