Poor customer service they don't answer the phone don't return messages don't respond to email :( read more

On behalf of the Noble-Valley family. I just wanted to thank you and Sonja. The photobooth was a HUGE success !  Sonja did a fantastic job. My only regret is not having someone bring her a plate so she could also eat.  My deepest apologies.  If the opportunity arise again in the future, I will surely seek your service and sending recommendations your way. Again thank you !! read more

Went to a wedding at Rancho Bernardo Inn in San Diego where they had A Flying Camera set up a photo booth and it was so much fun! The attendant was friendly, professional, and organized. She brought all the props and arrived on time to set-up. The backdrop looked great and she was able to print the photo booth photos on the spot. She also helped to organize the photos into a guestbook and guests could write cute messages. It was a fun spot for guests to be at. Highly recommend! read more

We have used A Flying Camera for our company Christmas Party every year and they always exceed our expectatinon. We will continue to use tehm without fail. One Year we used another company and I was totallly disappointed. So needless to say we will never leave A Flying Camera for another Vendor . ALL I CAN SAY IS A FLYING CAMERA YOU ROCK Linda Martin Payroll Manager Freedom Financial Network LLC San Mateo CA 94402 read more

I just had a wedding two weekends ago and everyone enjoyed the photobooth. There were 2-3 times where the photobooth had to restart and it took about 10 minutes for it to load back up again. I did mention it to the owner, Eric, and he called me about it and sincerely apologized. It is stated in the contract that this may happen but he did lower my rental price for it. Laura was the photobooth attendant. She was nice, nothing special nor nothing to complain about. She was very relaxed and nice. I wish she was a bit more uppity and had better customer service but she was nice enough that it didnt bother me. The photobooth from the outside doesnt look that great and dont be fooled by it. The pictures that it produces are awesome. We didnt go for the strip photos but rather the 2x2 pictures. We were able to design a small logo on the pictures and the person who made it, I think his name was Rei, did a great job. Sent a small picture of what I wanted and told him what I wanted it to say and he did a mock up of the design. I approved of it and it came out great on all the photos. I know it's weird to talk about that part of the pictures but I have experienced some photobooths from friends' weddings and parties and those turn out sooo bad. How can you mess up something like that? It's just a small picture with " So and So ... April 25, 2015" You know? The quality of the prints that come out are so nice. Picture quality. It doesnt look like a cheap computerized picture. It is freaking awesome. The photobooth is a little on the pricey side but for the quality of the pictures and the service, I think it is quite reasonable. Eric is the owner and I spoke with him prior to booking and after the event. He is understandable and great to work with. No one from the wedding complain about the photobooth. Also, the pictures were quick to print. Even though I had a small wedding of 160 people, there was barely a line at the photobooth even though it was utilized quite a bit. Laura was quick and the photobooth is quick too. I always hate when I am at a wedding and there is a huge line for the photobooth. Makes me not want to use it because I would hate to miss something at the reception if I am waiting in line. The props that they brought were awesome and so fun to use. My guests loved them. I even put some on and had a blast with them. I found AFC through my wedding venue. They had AFC as a recommended vendor for their facility. I am glad I decided to go with AFC. Also, I ordered for 4 hours but if you need the photobooth to be closed for 30-60 mins, you can have it closed and it wont be a part of your paid time. Which was perfect for me. We had a small tea ceremony during the reception and so we closed the photobooth for those 30 mins. I wasnt charged for that and I am glad AFC mention that it could do that for me. If by any reason, you wanted the photobooth to stay later than what you have paid. You can request the attendant to stay later and they charge an after booking fee per half hour. Overall experience? Great service and great photos. No complaints from guest and awesome props. Would I recommend? Of course! read more

Update: Still no remedy to the awful situation this "company" put us through. Stay away, unless you want your wedding ruined! My sister in law hired A Flying Camera for her wedding at Casa Real on 2/24 because she thought having flip books for here guests would be a unique idea as party favors. While the flip books were a hit among the guests, the printer stopped working halfway through the night, and the attendant had no remedy for the solution, other than disappear. Not sure why we even bothered paying for an extra time, when they did NOTHING the rest of the wedding. Aside from all the guests being disappointed, it ruined the mood for myself, as I was part of the bridal party and had no idea what was going on with the printer. You would think the attendant would have the common courtesy to tell the bride, or someone in the bridal party so we could have found a remedy for the situation. However, we had to find out about the printer not working from all the guests. Also, if the printer breaking down is a common issue, shouldn't there be a backup printer to handle the simple task? Not sure how A Flying Camera has high ratings on any of the wedding websites. We should've done more research when looking for vendors. It's no wonder they are not on the "preferred vendors" list at Casa Real. The lack of professionalism and communication is what sets this company apart from other vendors in the wedding industry. read more

It's been 3 months and I haven't received my digital copies for my flip books. I called them multiple times and was told that they would sent it to me. I'm beginning to get frustrated because they haven't called me back or contact me via email. The flip books were a hit for my wedding on October 1st and I was looking forward to the video that came with the package. read more

Hired them for my wedding lunch reception this past Friday. Had a pleasure working with Paul. The service they gave was excellent! Originally, I had booked them from 1:30-4:30, but the restaurant gave me some bs excuses which required them to deliver and set up 4 hours prior to the start time. Evan the manager did whatever he did and made it happen. Paul got to the restaurant on time despite crossing the bridge/driving through Friday morning commute. Only if the booth was a little bigger, I would've given them all 5 stars. It says it's about a 3-4 person booth, but we were able to fit 10 ppl hahaha !! read more

We weren't sure whether we should have a photobooth for our wedding, but we were glad we did and that we went with A Flying Camera! The photobooth was a hit! The simple white booth works well with wedding decor. They were very professional and easy to work with. They kept us up to date with constant communication, from signing the contract to designing our custom banner. A Flying Camera certainly exceeded our expectations and we would recommend! Thank you for giving our guests a wonderful experience! read more

Beware of hidden fees. When researching photobooths from my NYE party I came across AFC, their website looked great and I was excited to potentially work with them. I emailed for an estimate and within 24hours got a reply listing all the packages and prices. Everything sounded great, the booth was within our price range and the booth fit our space constraints. I replied saying we were interested and found out that their was a minimum time requirement and additional $150 premium fee because its on a holiday. AFC left no room for negotiations so after additional fees and minimums they were out of our budget. Some flexibility would have been appreciated. read more

Pretty cool idea to make flipbooks. We booked this company for our prom. Three stars because while the staff was friendly and accommodating, the photo booth was a pretty small booth, and a bit wobbly. The flipbooks were great quality, but they had pretty weak props to use in the photos. I'd recommend them if you are having a long event where guests can take their time. read more

What a cool idea. Everyone loved the flipbooks. so much more fun than a standard photo-booth experience. A Flying Camera sent me the name of the person who was running the booth a week ahead. They showed up on time. Set up and break down was simple. The printer jammed, but they were great about staying until all pictures were printed. I would hire them again. read more

AMAZING experience!! I contacted Conrad to have a booth for my wedding and he set me up - it was a super easy process and a great price. The attendant, Someret, arrived on time, set everything up, and was so nice to my guests. The photo quality was amazing! Check out the picture I posted to see for yourself. Even when she was wrapping up she let a few last minute people in. I got my CD and book that night. My guests had so much fun and just loved it. I would absolutely recommend them to anyone! read more

A Flying Camera - Great quality photos! - Party Supplies Near Me - San Francisco, California

This was my first experience renting a photo booth. I love the people working there. What a great experience!!!! Their website was easy to use. I sent my email and they answered right back. I needed something special for my company party, someone suggested a photobooth. It was a hit!!! EVERYBODY LOVED IT!!! The pictures looked great and they had our logo on the side. I would recommend A Flying Camera. They made it happen on short notice and really took the time to me feel like I was getting my moneys worth. read more

Best photo booth ever! I was immediately impressed months ago when booking them. I filled out an inquiry to get a price and someone called me almost instantly to talk. They designed a banner for the photo strips that looked similar to our wedding invitations which I thought was really cool. The thing I was the most impressed with was how great of quality the photos were. It didn't look like your average mall photo strip. The pictures were very high quality and many people made them their Facebook profile pictures after we posted them. I'm so glad we got a photo booth. The kids at our wedding loved it when dinner ran a little long for them and adults used it as an extra excuse to get silly. I'm so happy with our experience with A Flying Camera. One of the best decisions we made for our wedding. read more

A Flying Camera - We had to make time to pop into the photo booth! Love how high quality the pictures are. - Party Supplies Near Me - San Francisco, California

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My company hired A Flying Camera for our holiday party last Friday. The entire process was seamless, as the attendant showed up about an hour and a half prior to setup, and was on hand the entire time. Ja'Narrick was extremely friendly -- we were lucky to have him help out. With props and unlimited prints, the photo booth was definitely the hit of the party. Pricing was affordable for a company event. We would DEFINITELY recommend for any wedding or party. read more

The photo booth was amazing! This was literally the only part of my wedding that I didn't have to plan and they handled EVERYTHING - From set up to explaining how it worked to our guests to providing costumes AND on top of that, they made the most perfect album for us of our friends pictures. I would hire them again in a heartbeat. read more

I got married last weekend at an amazing venue in San Francisco (see Forest Hill Clubhouse review) and had A Flying Camera there for a photobooth. We chose all black and white pictures since let's be honest - those are always the best, right? We chose a 3 hour block of time (7-10pm) with unlimited pictures. Not only was the photobooth an obvious hit - I personally loved that they kept a copy of each picture and put it in a guestbook for my husband and I. So cool! And awesome to look at the next day with friends over brunch. I'm not sure what time they arrived since I was busy in the bridal suite getting ready but they told me they need typically about 60-90 minutes prior to start time for set up. We planned it so they were setting up outside while us and our guests were inside eating dinner. By the time dinner was over, people made their way over to the photobooth and had so much fun. Rene was our attendant and was so sweet. I chose not to have them bring any props (just to keep things simpler) but she said she had some in her car from a previous event and offered them to us. She sat by the booth the whole time and offered to hold onto my husband and I's pictures for us and put them inside the guest book for safe keeping. The pricing was super affordable. I got 3 hours of unlimited pictures for $498. Trust me, I did my price shopping and NOTHING compares to this for unlimited pictures. Definitely highly recommend them for your wedding or any event. And ask for Rene! read more

My girlfriend contracted with A Flying Camera to setup a photo booth at her and her husbands post wedding event in the Napa Valley. She was very excited about having this feature available for their guests. Sadly, it was a major disappointment. Being local (they live in Southern California) I helped with the planning of the event as this is also my profession, planning corporate events for a resort in the Wine Country. The event was starting at 7pm and the photo booth was supposed to arrive at 5pm. They did not arrive until 6:15pm and the onsite person was scrambling to get the booth setup. Once the booth itself was setup it was realized they had no curtain. The venue loaned them a linen that they rigged up. As guests were arriving the booth was still not operational. Guests were checking out the props but since the booth was not available guests were not getting pictures taken. I was not aware until later that evening when my girlfriend approached me to tell me there had been a problem all evening. This was her event so I was not going to allow her to deal with it. She needed to focus on her guests and her special occasion. I walked over to the onsite who I could tell was frustrated and embarrassed by what was happening. I politely told her to go ahead and break everything down and leave. She did not have the resources to fix the problem, it seemed like a computer problem as I was looking down at her screen. Eventually she did pack up and leave. This was on Saturday, March 11th. On Thursday, March 23rd I was copied on an email from my girlfriend to the team at A Flying Camera because she had not received any responses to her request for refund. It has been 12 days since her event. A refund should have been issued immediately following this incident given their own terms in the contract. The equipment was non-operational, never working for a minute during the event. Still no response as of noon on Friday, March 24th which made me compelled to call their local office where I am located, not Santa Rosa and the person answering the call was the person who the booth was contracted with. Apparently it takes four people to provide a refund because the email that was sent was forwarded to someone we are not familiar with. As I type this I am waiting for a return call, as I type this I am texting with my girlfriend about her experience and how unfortunate it is that I was looking to add this vendor to my list of companies I refer to clients, and given this experience that will never happen. The most heartbreaking is how excited my girlfriend was to have the booth for her guests so they always had something to look back on and share in the memory of being a part of this special evening. Looking to have this resolved today because it has already been 12 days to long. read more

I have to admit that I was afraid of booking this company because of how low their rating was here on yelp. But ever since my fiance saw them at a bridal fair and heard about their photobooth guestbook, he was hooked and couldn't be talked out of them. But in the end, dispite my misgivings, it turned out pretty good. If we ever had a reason to have a photobooth again, we would hire them. Here are the pros and cons: Cons 1. Communication sucked at first with the SF office. It would take days, even a week to get an email back from them. But it seems they hired another person in the past couple of months so communication improved towards the end. 2. Technical difficulties with the photobooth meant it wasn't working when my guests first arrived. It took a good hour for it to work consistantly. Pros 1. My attendant Sean was awesome. He was super helpful, fixed the photobooth and even stayed longer than contracted to make up for the time lost to technical difficulties. Ask for him specifically! 2. The graphics team took my pinwheel wedding theme and created an custom side banner for the photos so everyone would remember where they got them. 3. Best guestbook ever! The guestbook with the duplicate photos in it and everyone signing it on the side is totally worth everything. It is so funny flipping through all the pictures and reading what my guests wrote down. It will be something I'll treasure for years. 4. The cd of all the photos taken so you can save them all or print them out came in the mail on the Tuesday after the wedding, and that is with that Monday being a holiday. Super fast! read more

One word- AMAZING! My husband and I ordered the flipbooks and photo booth for our wedding in Napa. The service was impeccable and the attendants they had for us were great. The setup was perfect and all of our guests had so much fun! The flipbooks were hilariously funny and the photo booth was too! I wish I could give A Flying Camera 10 Stars! read more

What a fantastic company. We hired them for a work event and had the photo booth and 2 hours of photography. We didn't do any flip books but had the strips printed for the employees for the photobooth, and they were so much fun! The attendant was a really nice guy who was really fun, and the photographer, Ethan, was AMAZING. We just got our photos back, only 4 days after the event and they are all gorgeous. We will be using them for any and all future events that we need photography for! read more

Petaluma High School, Class of 1978 had their 40th class reunion and "A Flying Photo" was there to capture every moment. We had a blast! Your attendants were terrific. They were on time, and ready to go when they said they would. They made it easy and fun. From the first contact, your team was sure to follow up and keep in contact so that we knew our event would be memorable. Thank you for such a great experience. read more

We hired A Flying Camera to supply the photo booth for 2 hours for our wedding in Auberge du Soleil. They offered the best rate for a photo booth in the city. We liked their straightforward, all-inclusive, no-hidden-fees presentation. The photo booth was just a "extra" for our wedding and we didn't expect much from it, thus we honestly chose the supplier with the lowest price. Now, a month after our wedding, I have to say my absolute FAVORITE thing is our scrapbook from A Flying Camera! We are SO HAPPY to have decided on getting a photo booth... now we have this amazing scrapbook filled with sweet, funny and PRICELESS messages, doodles, and of course, photos from our guests! They arrived on time, set-up without issues (even if there was no elevator), the attendant was unobtrusive & professional, and everything was smooth. The booth ran 100% of the time. The photo quality is great! No complaints, we are very happy with the service from start to finish. Highly recommended--- hire them! You will not regret it! read more

We hired A Flying Camera for our 20-year high school and we were beyond pleased with their service. I spoke with Evan over the summer, he gave me a price and it never changed from our first conversation. Rei contacted me closer to the event to work on a banner and it was perfect. I got an email the weekend before our event that they were impacted by the fires up north, but were lucky enough to make their scheduled events. I was not going to hold it against them if they had to cancel our event. I was happy that they were at least letting us know what was going on. I called Evan the day before the event and he let me know that they would be making our event as planned. Summer was on time and very helpful. We had no problems at all and the photobooth was a hit at our reunion. I would give Summer 10 stars if I could. Thank you to everyone at A Flying Camera for all of your help with our event. I will definitely use you again. read more

So disappointed with their service. Hired them for our wedding and the attendants were unprofessional and rushed the guests. When we (bride and groom) went to do our books they tried to tell us that we were too late despite having 20 more minutes on the clock. They "allowed" us to continue but rushed us and rolled their eyes tge whole time. Then over 2 months after the wedding we still had not received our CD with the video. When I called to inquire about it they apologized but took another week to send it out. Received a generic CD in the mail today, no label no photo..really unprofessional. I would never use them again. read more

Poor Customer Service and Equipment Didn't Work I had a flipbook station from A Flying Camera at my wedding recently and was very disappointed. The equipment did not work, which delayed the start time by 45 minutes. Several of my guests ended up leaving early since it did not start on time. The flipbooks are advertised as being made in 90 seconds right after your video; however, this is not the case. Our books were made at the Very end of the event and in a rush so many have uneven edges and the ink is wearing off of many of them. Many of my guest, at my destination wedding, left without their books. We had two techs at the event. One was helpful but definitely not charismatic in any way and the other made a comment to my guests, "This is why I don't want kids!" when my new stepdaughters, niece and nephew were making their videos. I understand that this is a personal opinion but not one that should be made in a professional setting. After the event, I was to receive all the videos with the short clips on them. Turns out one of the videos was corrupt so I only have one good video. read more

The early stages of my experience with A Flying Camera were A+. I worked with Conrad who was great (he no longer works there). He helped me book a photobooth/Flipbook package for my wedding day so I was very excited! I also had a good experience with Rei who works on all the photobooth and Flipbook designs. I must have revised my Flipbook cover 10 times before giving final approval but Rei was very patient and helpful. The response from Rei was also lightning fast so I appreciated that! Unfortunately when it came down to my actual wedding day I was extremely disappointed with A Flying camera for three important reasons: i) did not operate according to contract, ii) did not provide unlimited prints to guests as advertised, iii) had no backup in case equipment breaks (which happened on my wedding). 1. The Flipbook & photobooth was suppose to in Location #1 & then MOVED to Location #2 PER MY CONTRACT. On the day of our wedding the Flipbook was ONLY set up in Location #2 which was NOT available to our guests for the 1st hour. I lost 1 hour of Flipbook use. Operations Manager, Mike Bauman, said his team was directed by my venue to set up only in Location #2. However, my venue clarified that A Flying Camera said they could not set up the Flipbook in 2 locations as it was too time-consuming. 2. None of the Flipbook attendants told my guests they could print multiple flipbooks so when large groups used the Flipbook station only 1 or 2 copies were printed. Also, the Photobooth attendant only allowed my guests TWO copies per photo strip but it should have been UNLIMITED. After the wedding I spoke Mike who said that "unlimited prints" meant UNLIMITED PHOTO TAKES. I was sure I signed up for a photobooth that provided unlimited prints, but Mike confirmed AGAIN that it was unlimited PHOTO TAKES. While on the phone with Mike I kindly asked if I misunderstood when their website stated "We buy our supplies in bulk and get an incredible rate on our photo paper. It's all because we want you to have as many copies as you and your guests are willing to take home." All under the section UNLIMITED PRINTS. After hearing this Mike said, "It does say that but it depends on what's in your contract." Why would a photobooth company advertise unlimited prints but state otherwise in a customers contract? He then said, "I understand the confusion. I can have my manager, Eric, give you a call." 2 weeks later & still no call from Eric 3. The Flipbook cutter BROKE during the reception. Thus, many of my guests did NOT receive their flipbook that night. Instead, they had to leave their mailing address so that A Flying Camera could mail the Flipbook out. On top of this, the attendant only asked ONE person out of a group to provide their mailing address which meant that only ONE person received a flipbook. How do I know this? Because many of my guests said they wish they were mailed a flipbook but the attendant only asked for ONE address. Why didn't the attendant ask if ANYONE ELSE want a flip book? Of COURSE my guests are not going to insist they also leave their address because from the beginning they were never told that multiple books could be printed! Two weeks later and at least two guests of mine have said they still have NOT received their flip book. I expected so much more from a company who won an award from The Knot, and to whom I gave a raving review. To my disappointment, A Flying Camera fell well below my expectations and the award they received. read more

I attended an event with their photobooth. So much fun! The operator was very helpful with getting us dressed up and explaining how it worked. It was run efficiently so there was never a long line or wait (which has happened to us at other events with different photobooths). I highly recommend having a photobooth at any party! read more

As a wedding planner in the Napa Valley for more then 15 years, I have never worked with a more professional photobooth/flipbook company. They return calls immediately, are very polite and are more then willing to work with my clients within their budgets and perimeters. On many occasions they gave discounts, or threw in an extra hour at no charge. The finished products were always fantastic and just what my clients were hoping for! I would not work with any other company as I have loved every experience I have had with A Flying Camera!!!! read more

We used A Flying Camera for our Holiday party and it was a huge success. Everyone loved the booth. I would highly recommend. The attendant Dakota was very accommodating. Thank You! read more

Buyer be ware. They have not refunded my deposit; which was half of the cost we agreed to for the services to be provided. I have already filed a complaint with the BBB. After my multiple attempt to reach out for clarification on contract terms since December 19, 2017, John Prosper said on January 31, 2017 that they would refund my deposit with out any explanation as to why. Since I have not had a response from them that clarifies their action or any follow through on my refund, I'm nervous about their ability to provide timely service on the date promised. There is no accountability. I have spoken to 3 other individuals to no avail. By the end of the week, I will post the e-mail string that sums up the events that brought me to write this negative review. Buyer be ware! read more

A Flying Camera is always willing to support our school events! The photo booth is a big hit with our students and staff alike! The staff and owners are always kind and obviously very generous. Thank you a million times!! read more

I attended an event where A Flying Camera was there. They were set up to provide flip books and let me tell ya, it was flippin hilarious! Get it? The staff managing the booth were great and it looked like all the guests were having so much fun. I came home with a few flip books that's will enjoy and will make me smile for a long time. I'd totally do this for any big party. read more

We hired a flying Camera for an event that we held in Santa Rosa. they were on time the attendant was courteous the props were perfect everything went without an issue. Couldn't of asked for better service well worth the money. Thank you for the fun memories read more

Had this for a party at Stinson Beach Community Center for 110 people, including 20 kids. What a hit! Great props, great guy, early set up, all as promised. The memory book was terrific with a copy of every photo in it! Only suggestion is to have a higher seat for little kids. Only the top half of their faces fit into the camera so unless on someone's lap, the pics were not good. There was a line to get in. Highly recommend this as the pics are candid and not posed! Also, they actually drove all the way down to Stinson Beach and did not charge extra!! read more

We rented the photo both for a School fundraiser and it added such joy and laughter to our event. The kids were allowed to use it as many times as they wanted and we always had a long line. They loved it!! We even had married couples sneaking in a for a kiss shot! I highly recommend A Flying Camera. They arrived early and provided us with cheerful service. The photo booth was the life of the party and even added to our profits by attracting more people. read more

I saw their ads on google stating their photobooth starts from 495$. I sent them email asking for price quote. The price quote that they sent me says that their photobooth packages starts form 695$. I mentioned about the google ads that I saw and never heard anything back. With so many photo booth rental services around here, don't even bother wasting your time with this company. What a scam! read more

Last Sunday we had a photo booth brought to our home. I was worried when Laura showed up that maybe she couldn't do it on her own. I know I don't think women are as strong. But, in no time at all she had it all set up. She moved our garbage cans so that the space was attractive and appealing. She encouraged party-goers to use the booth. Cooperated with everyone and even put up with the kids borrowing props. She was amazing. The pictures were so much fun and a copy was put in a book for our son to have to remember his graduation party. They are coming back on Saturday for another party. Great idea! Great price and they work really hard to make you happy. They personalize the banner on the pictures so that it is special. read more

My cousin rented a photo booth last week for her sons baptism. All of the guest had a blast so my cousin ended up renting an additional hour. Phil was awesome and did a great job explaining to us how everything worked. read more