If I could give them ten stars, I would…read more Blueline was the towing company registered to operated on I-5 when I burned out my brakes coming down Siskiyou Pass. I wound up having to pull off at the second runaway truck ramp -- a very dangerous place to be, but unavoidable. After more than an hour of wrangling with my roadside assistance service, which was trying to wriggle out of its commitment to provide the services I pay a good deal for (beware, RVers -- Good Sam Roadside Assistance was ANYTHING but a good Samaritan in this case!), I got them to send a tow truck to take my travel trailer and truck down off that scary mountain. Good Sam told the tow truck operator, once he was there and had my vehicles hooked up, that they would not honor my claim and pay them. To his credit, Christian called Travis, his supervisor, to explain what was going on. Travis did the right thing, saying, "Get them off that dangerous spot, and we'll deal with their service later." I am hoping he was able to recoup his costs from Good Sam, because Blue Line is a great, very capable tow service with good human beings who did the decent thing. I will never forget my sense of relief coming down off that steep grade. Thank you, guys, for being the anti-jerks and renewing my faith in human nature!

I took my car in because my window stopped working. Seems pretty straight forward-please fix the…read morewindow. They charged me $155 for full diagnostic of the entire car, instead of just focusing on the window. Window motor was fine, electrical components fine. Just needed a new cable. Repair cost $472 and charged me the full diagnostic price(no folding it in or discount). Final cost $627. That's wild. Before going in, I thought: this might be my new go to mechanic and I wanted to keep business local. My window is fixed- so thank you. But, will not be going back.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Highly recommended…read more Shawn is honest, efficient, and has great communication with you while he has your vehicle. He got my car into his shop as fast as he got my car out. Impressed! Shawn is very knowledgeable and provides excellent customer service. Will definitely return for ANY service needed! Thank you for everything,

I would HIGHLY recommend Streamline Auto! They are knowledgeable, courteous, thorough and fast!…read more After the Chevy dealership had our truck for 8 days and did $4000 of work, our truck was still not fixed! We had it towed to Streamline Auto late in the day and Shawn told us he'd check it out first thing in the morning, and he did! When we got to the shop at 8:30 he already had it diagnosed and parts ordered! We were able to pick it up the following afternoon, running like a top and at a fair price! Thank you Shawn for getting us back on the road and finally able to get back home to Idaho!

I brought my car in for normal service. They knew all the items that had to be serviced and showed…read moreme what they were. They did the service on time and gave me the car back completely clean. Very good shop.

Ken Scales Automotive has provided consistently exceptional service for our vehicles for almost a…read moredecade. The front desk staff and the technicians in the work bays, with the grease on their hands, are knowledgeable and have years of experience. It is a comforting feeling when you know the person working on your vehicle is performing as though that vehicle is the one they would be driving home. You can sense a family atmosphere the moment you walk in the door, with a welcoming smile and a comforting feeling that you're now considered part of that family. There are numerous automotive shops in the valley, and all have varying levels of professionalism, technical skills, and pricing plans, etc. Once the work is completed, you will be able to leave with your vehicle. At Ken Scales, we always leave with our vehicles and the special additional benefit, Peace of Mind. Without qualifications, we recommend Ken Scales Automotive for all your vehicle needs. Tom

The techs at Tom's auto service are amazing! Very knowledgeable and helpful…read more I'm an Oregon native but currently live in California. I was up visiting in grants pass when all of a sudden, a terrible noise was coming from the front right of my engine bay. Not knowing the exact cause, had my suv towed into Tom's early on a Monday. By Monday afternoon they knew what was wrong, had the part is stock and could get me back on the road by end of the next day. They were even complete early and upon pickup, the tech showed me the broken fan from the radiator fan assembly that was basically wobbling away making quite the ruckus. I am so thankful that Tom's was helpful, knowledgeable and quick. They did come highly recommended by some friends so I'm glad I trusted them. If needed, will definitely take vehicles back to Tom's.

They seem to know what the problem is without spending a lot of time (money) trying figure it out…read more They get on it and fix it quickly, do a good job and the bill seems reasonable. I wouldn't go anywhere else.

Been going to Curtis since I moved here 8 years ago on a word of mouth referral and never looked…read moreback!!! Ray Houck automotive is the BEST MECHANIC SHOP IVE EVER BEEN TOO! I'm a single mom can't waste time or money and he doesn't mess around with either!!!

The best best best! Auto mechanics in town. I have been…read moregoing to them for 3 years. Multiple cars, and I'm NEVER disappointed!! Kurtis and Beorn are professional and easy to work with. I'm so grateful to them for the care of my cars!!!!

Jessie and your team are incredible. Took a roadtrip/mission up to Gresham OR from San Diego CA to…read morepick up a '96 F250 project. We stayed in Ashland and had them take a deeper look into the vehicle and turned out it needed a new head gasket, new turbo, and other minor parts... We had to leave and head back to CA for work and they kept the truck until those repairs were finished than we had it towed back home. Upon Jessi and the crew working on the vehicle they were incredibly generous and great on labor time and telling my wife and I exactly what was going down. When we stayed they even gave us some cool pointers around the town to go check out. You guys ROCK. Cheers Mitch and Julia

Several small problems solved when they diagnosed and replaced a weak battery. Car running greatread more

Canadian driving through Medford and in need of air conditioning repair. The front desk staff was…read moreVERY helpful and professional. They were able to get my car in the next day diagnosed, and repaired while I waited. Tech did the repairs quickly,then took the car for a test drive and was quite concerned about a rear wheel bearing noise. He recommended a quick ck and decided bearing was finished. The owner Ken gave me a loaner for the night and the Tech had my car ready to go by 8:30am. :} In my opinion this is exceptional service and should be recognized as such. Thanks for the help.

My husband drove our 2012 Jeep to the shop & talked to the owner Ken right away about the issues we…read morewere having. Amanda at the desk, made an appointment the next day; the shop mechanic did a full workup & Amanda sent us a complete report of the work they would need to do but also a list of test they ran that they found was ok with the Jeep! When we picked up the Jeep at the shop, Ken explained everything to us personally, which was helpful. We appreciate their honesty & great work. We have just moved here from out of state & received the name of this shop & how wonderful Ken & his staff is from a friend. We know how important word of mouth is for a business. We are passing the name of this great shop to anyone & everyone because honest repair for vehicles is hard to find!