Legacy was very friendly and professional throughout the entire process of our kitchen remodel…read more They remained patient when other variables which were not in their control changed the schedule and delivery. The template and installation team were very efficient and professional as well. I highly recommend this company to my family, neighbors, and friends.

Needed about an 1/8 of an inch taken off of our countertops so our new stove would fit. (They…read moredidn't do our install, this is an older home.) Everyone I spoke to was very kind and we got on their schedule right away! The guys who came out to do the work did it quickly and all things considered, didn't leave too much dust! I would call them again if we ever need work done on our quartz again.

Top notch bathroom design and installation. Excellent workmanship…read more Ironically it's the most beautiful room in our home now so we're going to have Rob do the kitchen, too.

Rob and Vadim did an amazing job renovating my kitchen and three bathrooms. Top notch workmanship,…read moreefficient and easy to work with.

I ordered two small outdoor lumbar pillows through Bed, Bath and Beyond, found them uncomfortable,…read moreand decided to return them. When speaking with customer service, I learned that Bed, Bath and Beyond would deduct $25 dollars from my refund for shipping, but since I was "A good customer", they would instead deduct $18.40 from my refund. Still an unreasonable amount. I will stick to merchants who offer free shipping on returns!

I was searching for a specific Simplehuman trash can and having a hard time finding it locally. I…read moreneeded it quickly and didn't have time to wait for shipping. Fortunately BBB had it in stock at this store so I found a coupon and placed the order for store pickup - I got the last one! Within two hours I got a notification that it was ready and that curbside was available. When I arrived, I hit the button in my email to notify the store and entered the space number where I was parked. Before I could make room in my trunk for the box, an employee was pushing a cart out with my order. He helped me get the box in the trunk and I was on my way. I love when I get prompt service, and when I receive what I paid for. No complaints from me.

Thieves or corrupt, you decide…read more Their business model is suspect. You go shopping and pick out your stone. Leave the name of your fabricator since they only do business with them. They then sell the slabs to your fabricator who quotes you a price. So here is my problem. Ordered 6 slabs of white quartz from them. They were back ordered and when they finally came in, my fabricator went to get them and came to our house (under construction) to install. When we got home several weeks later we saw white blotches on all the slabs installed. I called the fabricator who promptly went to Cosmo to get the problem rectified. They gave him the run around and said they would not do anything about it. I called and they said that since they DID NOT sell me the slabs, I have no recourse against them. Only the fabricator does and he is unable to do anything other than never deal with them in the future. So now, I am am stuck with 6 nasty slabs of quartz with this blotchy white stuff all over. Oh and they have a special quartz warranty on their website. It is 4-pages long, but don't rely on that because they will not honor the warranty but will find some way to weasel out of honoring it. Just a disgustingly revolting company and best to stay away. There are plenty of other better shops all around the metro area.

Do not do business ever with Scott Meier. He has taken money from me and not completed renovations…read more I will be pursuing legal action And I am not the only one. Also as of January 2025 he has not had a license and had workers in my home which is illegal. If anyone else has been scammed, please reply to this post so we can band together for a lawsuit.

We worked with Signature Home on a bathroom remodeling project and paid a $15K deposit for design…read morework. No work has begun and the designer and architect with whom we worked have left the company. Emails to Signature Home go unanswered, as do certified letters. The listed phone number is disconnected. It seems the company has closed and kept our money without even beginning work.

I was in the process of moving to NC and needed help remodeling the primary bathroom. While in town…read morefor a brief trip I walked into The Tile Collection and met Caleb. He was incredibly helpful and within a week, he helped me select everything I needed--from tile and cabinetry to the finishing touches. Caleb's knowledge and professionalism gave me complete confidence, so much so that I trusted him with the key to my home and had the entire remodel completed while I was still living out of state. Throughout the project, Caleb kept me updated every step of the way, including when an unexpected issue from a previous owner's work was discovered. He handled it quickly and professionally, keeping the project on track and ensuring everything was completed to my satisfaction. When I finally arrived in North Carolina, I was welcomed by the most beautiful bathroom I could have imagined. I couldn't be happier with the results. I already plan to use The Tile Collection for my kitchen remodel, and I wouldn't consider going anywhere else!

I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

Organized and well laid out collection of everything you could possibly need for your kitchen,…read moreshort of the actual food. Pots and pans, spatulas and whisks, even blenders and juicers. Yep, coffee makers and tea strainers too. Today, I picked up a set of silicone tongs and some fridge magnet clips. Well priced!

If I could give a minus 5 I would. Have to pay for cabinets in advance and wait 5 weeks for them…read moreexcept it took us 6 and a half months to get them ! First they ordered the wrong color, another 5 weeks goes by. Then they forgot to order 2 of the cabinets, another 5 or 6 weeks go by. Then they ordered the wrong size cabinets and another 6 weeks goes by. All this time the plumbers and electricians and counter top guys are all on hold and our garage is full of everything but our car since nothing can be installed. These guys do not return calls, do not explain delays. When cabinets were finally installed, 2 doors had mineral stains, another 8 weeks went by before they could be installed. In total 6 months and 2 weeks went by. They sent installer to wrong address, sent our invoice to our electrician not us. Seem to be totally disorganized. Angelo, installer, is only saving grace. He is organized, professional and kind. Our advice, try anyone else.

Just in Cabinets is THE place to get your high quality and custom cabinetry. I recently renovated…read moremy condo in Uptown Charlotte, which included completely gutting my entire kitchen. Tim and Angelo, the owners of Just in Cabinets worked with me over the course of 9 months to make sure I was getting the best value for my money and budget. In this market, there are superstores that don't offer personalized service, and then there is JIC. My experience with Tim and Angelo was nothing short of amazing, and it shows in my kitchen. I am very particular when it comes to quality and service, and refuse to accept a substandard product. The Waypoint cabinets are beautiful, the installation was top notch, and the customer service was some of the best that I have ever experienced from any business. There were no other cabinet companies that could match JIC on quality, price and service, and dealing with the JIC team was a blessing. If you are in the market for new cabinets, I would highly recommend that you reach out to Tim at Just in Cabinets, and you'll be happy that you did.

I am a Design professional in the Charlotte area. I visited Floor&Decor in Pineville this week…read morelooking for bath floor and wall tiles for a current project. This project required creative inexpensive options for an out-of-state installation. I asked an employee by the name of Selena for assistance on materials, pricing, and availability in other Floor&Decor locations. She was joined by Anfernee and they "tag-teamed" in assisting me with amazing customer service and a perfect outcome. It is refreshing to receive genuine service from young, friendly, willing employees....thank you! Floor&Decor will always be my first go-to!

My people went in, places and paid for an order. Told them I would be there within the hour. Having…read morearrived, I was told nobody even started the order and to wait 20 minutes. An hour later they still haven't started the order, yet customers coming and going who clearly paid for orders after me were pulled and filled. This isn't the 1st time. I would avoid this place at all cost. Management sucks and there's absolutely no accountability