Great service, mostly commercial plumbing products(high quality). Sales staff will really work to…read moreget a quote within your budget. Stephen in counter sales is sharp too. High level of experience. I've never lost a bid because they were too high($).

Wonderful company. Charlie is great to work with through the buying process. He's genuine, helpful,…read moreand goes out of his way. My father and I purchased a water heater through Charlie, who sent us an email with the specs, held it till we could get it, offered and had it delivered for free (and was delivered within the hour), and even gave us a discount. Couldn't ask for better customer service. And the water heater was off the highest quality. Five stars, hands down. Thank you Charlie and Murray Supply.

If you go there at 5pm or after to buy a larger item. 100% they will not be willing to sell it. I…read morebeen told 2 times, I need to comeback tomorrow morning. Did not want to get the items from the back. Just this location. I start work before they open and get off work after 5. They have a great can't help you attitude.

I went in looking for a drain snake that wouldn't cost me an arm and a leg. I actually found what I…read moreneeded in a short amount of time. Unfortunately, that meant that I had plenty of time to look around the store for everything that I didn't need. Don't give them your email address. You'll be bombarded with emails for everything under the sun. The prices are reasonable though.

I thought I was tripping or being sensitive or harsh. Nope!…read more My intuition served me right. This place was higher than I can ever recall. The one in the Alabama outlet mall closed and it was my first introduction to Le Cruset can and does have outlet pricing. Let's be real, outlets have morphed over the years from incredible deals and finds to another retail location. I wish I took pictures but just catch the Le Cruset factory sale online or go to Williams Sonoma. Heck, Costco 7k crate was worth it but the first offering sold out so fast then the 2nd offering I think I was broke but either way that deal has everything. Images to show that the prices are equal to WILLIAMS SONOMA as of March 23, 2025 especially for the knobs I was so excited to buy. Also of note, the cashier was pretty disingenuous. I left the knobs on the counter and the other lady shopping named Jasmine Walked up and started touching and reviewing them. At first, he said... Oh those are hers. Then he switched up to ask: are these yours? She said no. He did that awkward fake chuckle. I added more to the knobs BECAUSE her check out ran a bit. I decided on a pie dish with the Eiffel tower and chose the one with the post note showing 2. Chilllddd, he felt the need to "disclaim" the dish wasn't 2. I said yeah I know the price is on the bottom but 40% off. I figured that 2 was a quantity. He went on to explain they had done inventory and that wasn't the price. Y'all this irked me and I guess it's a matter of In what world have y'all ever seen Le Creuset write a price on a post it like it's a random yard sale? It was weird to me and I got to explaining the issue to my family but help us all if it was truly benign. P.S. Never forget they can order from the store and you'll get the outlet price and shipping via UPS ground will be free as I'm included.

First. Finest. Favorite. Or as Le Creuset likes to say, "les trois vérités," the three essential…read moretruths. Since 1925 they are the leader in enameled cast iron cookware, known for its even heat distribution for outstanding texture and flavor. Once you have cooked with a Le Creuset Dutch oven, skillet, or brasier you will never beg for anything other than a lower price (yes, they carry a high price tag). I've cooked with them for years and I love them; so much, that my daughter has requested I bequeath them to her in my will. Le Creuset touts that for both home cooks and master-chefs alike, their cookware is the backbone of kitchens around the world. It's true. All the chefs I follow, including America's Test Kitchen, swear by none other. Get one. I shop for mine at the Outlet Store in Steele Creek and receive great service. Pay attention to sales, too, especially around the holidays. Today I saved an extra 35% which knocked off $100 in addition to outlet discounts. Winning. Le Creuset stokes the fires to raging on my "Give 'em a whirl" meter. Buy one, then another.

We took a knife making class and couple of weeks ago, at this Woodcraft of Charlotte. This is a…read morewoodworking specialty franchise that tools, supplies, books, projects plans, and offers classes. The facility was very clean and well maintained to the highest standard of cleanliness. The staff was very friendly and professional. Our classroom was just big enough for 6 students, as it included woodworking machines as well. Overall experience was excellent, and we are already looking for future classes.

I w2ent to that store today to purchase a chuck adapter for my lathe. The sales person was very…read morerude, told me they don't carry it period. As I was leaving I looked into their Nova case and what did I see? The very adapter he said didn't exist. I don't have to spend my money there and I won't ever again. I bought the adapter I needed on Amazon for $10 cheaper than Woodcraft. The prices are absolutely outrageous at that place. $40 for a small piece of wood? Not for me. I don't like throwing money on something I get free. Avoid this place. I know I will.

I was at the Matthews store to purchase carpet in my home, this was my 3rd carpet store with me…read morecomparing prices on carpet. I was set to use this company I had the same carpet along with padding no different except price. I was set to get it installed with the saving of a couple hundred bucks, I asked an employee what appeared to be a manager about military discounts which at this time I was informed yes they honor military discounts but, not on carpet only on flooring I gasped for air with this reply. I was appalled I suffer from serious disability from the military. So I decided to purchase from the store that did honor my service to America. I consider this poor customer service.

Great experience from sale to install. Customer service was…read moreawesome. I love my new floors

We had custom shades installed on our back patio after we moved into our home in 2022. We notified…read moreScott Rowley last year 2025 about one shade where it has shrunken in the center which is making it look uneven and there is a noticeable gap on the right side if you are facing it. Scott and a team member both have been to my home to look at the shade in 2025. We were told by Scott that it was still under warranty and that he would have it replaced. It's now months later and he states the problem lies with trying to get in contact with vendor which can only be done through a portal. The vendor was telling Scott that maybe it was installed wrong but Scott says that's not the case. The issue we continue to have with Budget Blinds is that they never respond to an inquiry or when they do - we are being told sorry for it taking so long they are still trying to resolve with vendor. I don't know what's going on between them and the vendor but it's Budget Blinds responsibility to correct this problem and order us a new shade. This is bad business and poor customer service. Next course of action if we don't hear back from Budget Blinds by June 1, 2026, I will be contacting the BBB.

"We own a ranch house that doesn't have a forced air system. The cost to add a system would be…read morequite high. Even though all our windows are double pane glass, my husband suggested adding cellular shades to increase the insulation. We have a lot of windows and two large glass double doors. The shades from Scott at Budget Blinds have made such a huge difference in our comfort, that we didn't even need to add a forced air system! Scott's staff were also extremely helpful in determining size, color and even installation! I can easily see these shades will return our investment quickly from just energy savings, even if you don't include saving the cost of a forced air system. I'm so impressed with our shades and felt it's worth sharing."

This store has really improved in recent months. The staff was friendly, helpful, and answered…read moreevery question that I had with ease. I'm glad to know that I now have a reliable paint store to go to in the process of my home renovation!

Not pleased with return policy. Over the years I have purchased several gallons and quarts at this…read morestore. The handy man I use also purchases paint here, The only paint I have been totally pleased with is the Emerald but for the price it should be good. I planned on purchasing about 3 more gallons ( when it went on sale again) to finish up the house but will have to find another brand. I bought ceiling paint and it had a very strong odor that still has not totally dissipated and this was 4 days ago. The coverage was also bad which surprised me because the paint was nice and thick. I went to return it and explained I had bought it about a month or 2 ago and just got around to using it and they would not take it back. The girl I spoke with said she was the assistant and the return policy was 30 days and also too much paint was gone. I did about 3/4 of my ceiling and as it dried I had to keep going over spots. I changed rollers which I told her and it was still no better. There was more than 1/2 the gallon left but she never checked nor did she ask my name and look up my info on the computer. I am upset because now I have to search for another brand of paint. I guess I should not complain that is pretty much customer service anymore.