Quick, honest repair service. Diagnosed issue will our gas stove and made necessary tepairs.read more

The technician was good and he diagnosed the problem with our microwave quickly,however the company…read moreDOES NOT do warranty work,so we had to pay a service call to diagnose the problem. We had Turner's come out and had to pay for another service call and labor,but at least the parts were covered. Next time,I'll know just to call Turners if it's a warranty item.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

Called for washer repairs at a laundromat. Technician was on time and very friendly. The washer was…read moreup and running within the hr. I will definitely recommend using RJ Kool in the future!

From the owner: ** Please note that we are a commercial laundry distributor and repair company. We do not repair,…read moreinstall or sell residential or home units ** From service & maintenance to parts & supplies, RJ Kool is your partner for stress-free commercial laundry & cleaning equipment management. If you've got commercial laundry equipment, we can fix it!

We have used Able several times! They are great!! Jalen, a very personable young man, fixed our…read moredishwasher in just a few minutes after he got the right part! We will call no other company to fix our appliances! Very professiona!

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

Dryer had issue - so tried to trouble shoot (like a normal person?). Couldn't get to work - so…read morecalled technician. These folks came over and since had seen we tried to trouble shoot wouldn't even look at and said "it's a liability" So short story - just sit and hope into the universe things magically fix or else you can't get service from this place.

Seniors Electrical did a terrific job diagnosing & replacing my microwave. Richard was on time,…read moreprofessional & friendly. He did a great job explaining the diagnostics & the problem. Gave great suggestions about replacing the microwave, where to go, what to look for, etc. service charge was applied to installation cost. Will definitely use Seniors again!

Our Samsung Refer's Ice Maker quit... Under Warranty. Parts were PreSent through Warranty Company…read moreand we had on hand. We were given a 2 hour window for appointment day. Lauren, the service tech calls 3 hrs prior to the start time of the window. He arrived 10minutes early of the earliest of the window. He was there 3 minutes, diagnosed the problem and confirmed the I.M. was shot. Replaced it in 5 minutes. Ran diagnostics and out the door all within 15 minutes. Extremely pleased with the service to include Jennifer who set the scheduled repair time... Good job Folks

If I was able to give ZERO stars, I would. Shame on GE for using this company. Our tech came out to…read morelook at our washer, was here 6 minutes and told us if he couldn't get the door open, he would need to "use a crowbar" which would "scratch and damage the unit". We requested someone else to come out but instead received a call accusing us of lying about how long the tech was here (we have video as proof) and what the tech did/said. Absolutely horrible service.

Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Like the many other bad reviews of this company, I too had a bad experience…read more Upper management response was lame and poor quality control.

This company doesn't stand behind their equipment. I paid cash for a new four tray oven in 2010…read more Had one of their installers fly out to Phoenix and install the oven. Less than six months later one of the trays fell off the oven. I called Reed for the repair and was told nothing could be done and ended up paying a repair man $300.00 to come out and fix the tray. Now the motor has gone out and Reed is the only company that has it and the cost to replace it is over one thousand dollars. I again called Reed but they won't cut you any kind of break on the price. After buying the oven for $17,000.00 I would think the company would take better care of their customers. Once you buy their ovens your SOL if you need any repairs on.

over priced, has a monopoly on the high end commercial appliance industry and cant even bother to…read morekeep properly trained techs in house.

Absolute robbery. I called to have an oven that wasn't heating looked at. The guy came out the…read morenext day, spent just over an hour and diagnosed the problem. Nothing was repaired. The parts were not available and would have to be ordered. I said, great, have them send me a quote so i can approve the repair. Not only did I never receive the quote, all I got was a bill for almost $300. THREE HUNDRED DOLLARS!!!! And they didn't fix anything!!!! $60 for a service call + $80 for travel. Why am I being charged twice just to get a service tech to location? My local location no less. I can drive to their office in less than 15 minutes, but it somehow costs them $140 to get a person to my door. If you like paying out the nose for nothing, then call this company. If, however, you actually value your money, call someone else.