After speaking with Jay on the phone about our broken washing machine, he showed up very quickly to our home. He immediately diagnosed the problem and gave us a very reasonable price. After I agreed to the repair proposal, he worked very quickly to get our washing machine working. It only took him 20 minutes to complete the repair. He explained why the washing machine malfunctioned and showed us the part he replaced. He was also very personable and friendly. He asked if we had any questions and responded to our questions in great detail. He explained how the washing machine worked and the best washing machines to purchase. He even gave advice on how to maintain our dryer. read more

Jerome helped us with a refrigerator repair. He clearly explained what he saw as the problem and provided insights about what he was doing to address the necessary repairs. He explored a couple of possible problems that turned out to be not the actual problems. He efficiently cared for the actual problems and left us with a clean and fully functional refrigerator. He also gave us guidance on how to manage the necessary steps for ongoing care. A positive and lighthearted man, Jerome provided great service and Mary and I with a repaired refrigerator and a new friend. read more

Got a fridge from a friend. The drawer slider was broken on it. Called on a Thursday and they were able to get out Mon. We knew what part was broken. They found the part locally and was able to go get the part install it and even was willing to put the fridge doors and freezer door back on for me since I am no handyman. Very polite and professional. Would use them again on broken appliances. I will be recommending them to my mother. They even gave us a discount since our son who is living with us is in the military. read more

I called Jay's Applicance Repair to look at my 20-year-old refrigerator that had water accumulating under the bottom vegetable pans. Gerome was the technician who came to look at the problem. He was very thorough and diagnosed the problem shortly, gave me the estimate to repair, and had it fixed within the hour. I highly recommend Jay's Appliance Repair and will be passing along their information to any friends that might need appliance repairs. Marlene W. read more

Ken & Janice S. We called Jay's appliance because our Whirlpool electric dryer would not start. Jerome came out the next day to diagnose the problem. He found that the dryer cycle knob wasn't sending current to the motor, so he went to get a replacement and returned and completed repairs within the hour. He was very professional throughout, we will definitely call him in the future on any other appliance repairs. read more

my washing machine broke the very same day. I had a wonderful technician out. Jerome was my technician, and he explained every part of the process to me. He was kind, respectful, and a joy to be around. thankfully, because of their availability, they were able to get me a quote and repair my machine the very same day that it broke. I will definitely be utilizing their services in the future. read more

I have used this service twice for appliance repair and they are great! The serviceman gives a good explaination of what is needed and why, but there is no pressure. He had good knowledge and worked quickly and efficiently. Enjoyed the wonderful, friendly service! Will definitely use them again when the need arises. P.S. I think their prices are fair as well. read more

Jerome was the most knowledgeable technician we've ever run into. He explained why we had an issue with our refrigerator/freezer and had it taken care of in a little over an hour. He explained how we could avoid the problem in the future. We'd highly recommend Jay's Appliance Repair and Jerome! read more

I reached out to Jay"s Appliance Repairs after being referred for the belt and idler pulley going out on my Whirlpool dryer. Jay came out and looked at the dryer the same day. He was professional, very informative on what caused the issue and he recommended maintenance to prevent future issues. read more

Called about refrig. not making ice. Tech told me how to prepare box for service and made appointment. Tech showed up on time. Tech was very nice and explained what needed to repair. Was able to get repair parts and installed them. Refrig. working fine. read more

I called Jay's appliance repair for our GE refrigerator which stopped making ice. Jerome came out the next day and repaired our problem. He also cleaned the coils and showed us how to keep the coils clean to avoid overheating. Thank you, Jerome! read more

I had Jerome to my home to replace a dishwasher handle. He is very professional, personable and did the within an hour including retrieval of the part. Would recommend Jay's to family and friends for their consideration. Thank you. read more

I had a great experience with Jay's appliance repair. Repaired refrigerator and very knowledgeable. Answered all my questions and concerns. Very reasonable in price as well. Definitely I give them 5 stars Donnetta Brown read more

We had a dishwasher that would not drain. We called and immediately got a response from Jerome. He worked quickly and efficiently and replaced the needed part. I was most impressed with his personality and professionalism. read more

Dryer was not heating. Arrived quickly diagnosed the problem & repaired for less the money than I expected. Courteous professional repairman who explained the issue & made the repairs quickly. read more

Jerome came the morning after I called. He was friendly and personable as he diagnosed the problem. I think he gave an honest evaluation. I was very satisfied with the service I received. read more

Jerome was very timely and efficient in diagnosing the problems with our washer and dryer. He was also very personable, knowledgeable and easy to work with. read more

Very happy with Jay's appliance repair. My refrigerator stopped cooling, he came out the same day I called and fixed. Very happy with his service. read more

Fixed both our washer and dryer. Process was quick and easy, and cheaper than replacing the units. Very friendly and knowledgeable.