Simply put, they are always friendly, always have what I need and while the prices are a little bit…read moreon the higher side, this natural dog food seems to be the only food that doesn't make my dog sick. He loves it, so I love it.

Adorable and convenient local pet supply store situated between Indian Hill and Madeira. It's easy…read moreto park in front of the adorable storefront and go inside. Expect to find a friendly cat or a dog lounging around. You can also look forward to a helpful employee who will be happy to look up your pet's profile. Need some grain free food for your beloved furby? How about some lamb and sweet potato for the spoiled chihuahua...This is your place. They deliver also. Yay!

They everything we need for our dogs!!! The dog bathing area…read moreis easy to use and has everything we need there too!! And the staff is very accommodating.

Place is filthy! When you walk in there he entire front desk is dirty The staff sit in the back and…read morenever are out front when you need them. It smells, the cats boxes are always full. Gross it's a good thing they don't sell animals!

I came here for their Spaw Wash services. Which is a do it yourself wash. I have a large double…read morecoated dog. 70lb+ Shepherd/Collie/Husky mix. He's normally an expensive groom, and he really just needed a bath so this was the ticket. They have 2 wash basins and even a walk in shower for bigger dogs as well. Mine fit no problems in the shorter larger tub. It has a panel that slides in and out so your pooch can jump up and down into it. They also have suction cup leashes to attach to the wall to keep them there. You control the temp with hot and cold taps. I do wish they nozzle had an option for a little more pressure, as again, thick coated dog, but it did what needed to be done. They offered 3 types of shampoos; an oatmeal and shea butter one, a lavender one, and a smelly dog one. I choose smelly dog, as he was one lol. It really did the trick too! They also supply towels and aprons for you, and an air dryer. It's just regular air, not hot so helps get the excess water out of their coat. They also give you cotton balls to put in their ears if you don't trust yourself to not get water in them. It cost $12 and they clean up afterwards! They seem to have specials where you can get 5 washes for $50, so not a bad deal. I would have liked a brush, but I just bought one that I needed anyways. Their pricing here is a little higher in my opinion but not outrageous on supplies. They also have a bakery for fresh dog treats! They looked really good too, and my pup was definitely wanting to sniff them! We decided on a bone assortment though for my pup being a good boy, and he even got a treat from the super helpful super nice employees! I definitely will be back here when I don't need a full groom on my dog as it's so much easier and less cleanup than trying to do it at home!

*PSA* Don't be alarmed or concerned when you walk in! You will be greeted by smiling faces along…read morewith kind and courtesy assistance. It's the Trader Joe's for dogs.No, you haven't been transported in a Time Machine to the glory of yesteryear. Current times would have you believe as much. For years, this store has a village/small town vibe. Vibrant, clean and organized with top quality foods, snacks, leashes, collars, beds, grooming items and TOYS!! Fun for both the dog parents and the dogs! There are also grooming services available within certain hours. Even if you don't buy all your pet needs here, at least check out the toys or your (leashed) best friend can decide!

Terrible grooming at the western hills location. They are terrible people just rude and…read moreunprofessional. They gave my dog a bald spot and refused to blow dry her thoroughly. They are unfit to be around animals and they are abusive.

Everyone was very kind and understanding this was our first visit and we would definitely go backread more

I enjoy the friendly people that work there, and I always find what I'm looking for! I like that…read morethey have delivery now as well. Periodically they have specials on random snacks or toys, and I've been able to find some great deals!

best spot to get your kitty's needs ! or your dogs if you're a dog person.... everyone is so nice…read moreand friendly too! check it out if you're ever near by

A year ago I gave a review and will give another one. There needs to be more than five starts for…read morethis store. I shop many Pet Supplies Plus stores but this one, by far, is the best. I visit at least once a week so my little man can visit all his friends (aka the employees). They always greet us and ensure we have help with our needs. They never point to an aisle instead they take you to the product and advise with their opinions. They are never pushy or preoccupied. If one of the products I routinely purchase is on sale they make sure I'm aware of it. They have lots of fun events on the weekends and collect donations for the babies still looking for their forever homes. At the end of our visit they always provide a special snack for my baby. He's super picky and the staff always makes sure his favorite treats are available. If I was an executive I would visit this store to see how a business should be run. Great store with great employees. Rachel and Sue are amazing,

This is my go-to pet supply store! I can get everything I need for my guinea pigs, cats, dogs,…read moresalamanders, and fish. The store is always well-staffed with knowledgeable, friendly employees.

The last time we took our doodle to Pet Wants Blue Ash he came back home terrified and shaking all…read moreday following his groom. I have been taking him to this location for about three years and this will be my last visit. He is usually so excited to see the ladies when he arrives and comes back relaxed and playful, but this time he lay on the floor for hours trembling. I called the location to find out what happened and they acted like no big deal. Also the price for the groom DOUBLED for both dogs. My Doberman only needed a bath and nail trim, so to double that charge was uncalled for.

Jen did an amazing job clipping my anxious dog's nails! She is upbeat and pleasant and was able to…read moreclip his nails while keeping him calm.