I'm new to the area and my dogs needed a groomer. They fit me in, took excellent care of my dogs…read moreand got them on a schedule for next year so that I don't have to worry about finding them appointments. The dogs look and smell great and seem to really like it there. The staff is friendly and thorough. I'm so glad someone recommended this place to me.

I have been a loyal client for 8 years now and each time I bring my two dogs in for grooming I am…read moregreeted with warm and open smiles from Karla and her staff! Being set up on a set schedule yearly has been a true blessing. I can't say enough about how secure I feel when I bring my dogs in for a grooming.

My dog had been going to this location and the Fields Ertel location for about 5 years. my son…read moreaccidentally went to the Feilds Ertel location. I notified him was heading to the wrong location and called for him to head to the Loveland Madiera location. I called them to let the know he was on his way. They called me at 2:15 saying they were cancelling his appt. My son was in the store with my dog at 2:17 and they turned him away. The groomer who called me was very rude and unprofessional. There has been multiple times in the 5 years that they have been running behind and were late getting to my dogs appt. I will never use this business again.

Tara and her employees will treat your pet as if it was their own! They love on them throughout…read moretheir appointment. We have taken our dogs to Tara's for several years now and our dogs can't wait to get into her shop! Our dogs briefly went to PetSmart in Mason and we had to drag or carry them in, shaking all the way! At Tara's, it's tail wagging the whole way!

My dogs have been cared for by Happy Paws for 10 years now and they always provide excellent and…read moreprofessional service. I use them for dog walking and for overnight stays. Their employees clearly love caring for pets. My assigned "Pet Pal" dog walkers all know my dogs personally, as does the owner. Whenever anything has gone awry while I'm away the owner has always called me and managed the issue personally. When one of my dogs had a medical issue while I was out of town, they took him to the urgent care vet and stayed with him the whole time while he got treatment while keeping me updated, then took him back again the next day for his check up. I really appreciate that their "Pet Pals" send an update with photos every time they see the dogs.

I can't say enough great things about this company and the people who make it what it is. They've…read moretaken amazing care of my dog for over four years now and almost feel like part of the family at this point. They're highly responsive, professional, responsible, and flexible. Just amazing and I deeply appreciate them!!!

Cari is extremely sweet and knows a lot about the different dog breeds. She's always able to get my…read moremini dachshund in for a nail trimming at the last minute. Do yourself a favor and bring your pups here!

My Great Pyrenees, Ruby, has never looked better! It's been a struggle her whole life to find…read moresomeone that can cut her thick, fluffy hair and blend it well, without shaving her or making her look so noticeably choppy. Ruby came back home looking majestic and perfectly blended! My husband and are IMPRESSED and will only go here from now on!! Thank you so, so much!!!

I took my dog there for the first time and was quite reluctant leaving him for a week. however, the…read morestaff was amazing and they were reassuring me with my concerns especially being an older dog and when I picked him up, one of the workers was telling me about his experience with her and how she would miss his buddy and it made me feel so at ease and I love the personal stories. So much different than places that charge extra for human interaction and extra dog play time and the price is better! definitely recommend and my dog will be there on our next vacation!

Our shepherd mix love it here! Camp and birding are great prices, staff is phenomenal. I highly…read morerecommend choosing Four Paws

Worst experience ever in the West Chester store. I dropped off my sweet border collie and in less…read morethan an hour they called me saying she was in the back of the crate and they couldnt get her out, they were scared of her. They said they couldn't risk the staff with her, what? I went to pick her up and said I would never be back if they couldn't handle a border collie, I was told my dog wasn't a good fit for them and neither was I. I had just spent 186.00 in the store earlier. I will never give Pet Smart another dime of my money.

Loving Pet Smart the one stop shop for my doggy!!…read more From your everyday food and toy needs to puppy training, Doggy Day Camp, Pet Hotel, Grooming shop, and the Bansfield Hospital for vet visits. They have ever serve you need for your pet. Also not just for dogs. All pets are welcome. We actually adopted our dog through one of there adoption weekend programs. They do this every weekend and it's a great experience. We have used all the services and have been happy with all of them. The best part of Pet Smart and all the services. Are the people who work there !! They treat you and your pet like family and I would recommend them any and everyday!!

A year ago I gave a review and will give another one. There needs to be more than five starts for…read morethis store. I shop many Pet Supplies Plus stores but this one, by far, is the best. I visit at least once a week so my little man can visit all his friends (aka the employees). They always greet us and ensure we have help with our needs. They never point to an aisle instead they take you to the product and advise with their opinions. They are never pushy or preoccupied. If one of the products I routinely purchase is on sale they make sure I'm aware of it. They have lots of fun events on the weekends and collect donations for the babies still looking for their forever homes. At the end of our visit they always provide a special snack for my baby. He's super picky and the staff always makes sure his favorite treats are available. If I was an executive I would visit this store to see how a business should be run. Great store with great employees. Rachel and Sue are amazing,

This is my go-to pet supply store! I can get everything I need for my guinea pigs, cats, dogs,…read moresalamanders, and fish. The store is always well-staffed with knowledgeable, friendly employees.

This place is clean and the front desk people were very nice. The Dr Kaptan was nice but a fast…read moretalker and I believe not fair or honest. Most places only charge between 100.00 to 700.00 for dog to be spaded. They charged 2000.00 and said the dog would not have lived if I didn't get it done now. I FELT I WAS EMOTIONALLY TAKEN ADVANTAGE OF. THE DOG WAS SICK BUT IT IS CALLED PRICE JABBING. BE VERY CAREFUL NOT TO GET TAKEN LIKE I WAS.

Over the course of a month I was unfortunate enough to have had to make three separate visits to…read morethe County Animal Hospital. Two of these visits were made, on the same day I called, for emergency visits. I so very much appreciate the flexible and late hours offered by the County Animal Hospital. For the first time in his life, Charlie was experiencing frightening urinary symptoms that completely caught me off guard. This made me a scared and panicky mess when I first arrived for my visit with Dr. Kaptan. His calm and decisive demeanor while examining Charlie instantly reassured me. At once, I knew I was in the right place. The doctor quickly ran blood work, took an x-ray, and performed a tricky ultrasound to recover a urine sample. I was very impressed that, in just a few short minutes, the results were available for all of these tests. Dr. Kaptan carefully explained Charlie's treatment plan, answered all of my questions, and explained every line of the bill. I was sent home not only with peace of mind, but also with everything I needed to care for Charlie, including special food and his pain medication. A week later, I once again had to bring Charlie for urinary symptoms and I also had to bring my other cat, Rosie, for respiratory distress. Dr. Kaptan took great care in determining the best course of action. He then promptly administered vital medications that I believe helped save both of my cat's lives, especially Rosie. I can never adequately express how thankful I am for his care. Rosie and Charlie are a big part of my family and I love them both dearly. Through my experiences, I observed just how compassionate Dr. Kaptan is with his patients, and I truly believe he cares about their outcomes. Along with his attentive and caring staff, I would highly recommend any concerned animal owner to the care of County Animal Hospital. I also sincerely appreciate that they have very reasonable prices and make an effort to limit unnecessary expenditures. Thank you for doing all you can to reduce the stress involved in my visit, especially your efforts to have short wait times before appointments. Finally, I just want to again express my gratitude to all of you for all of your time and effort in the care of my beloved cats.

Jamie was awesome! She did a great job on my goldendoodle. I loved how she only scheduled one…read moreappointment at a time so my dog did not have to go in a kennel for hours like all other grooming places I've taken my pup to. I will definitely be using her again and will recommend her in the future!

From the owner: Over 20 years of grooming excellence. Gentle loving dog grooming for your family pet. Grooming…read moreavailable at the shop in West Chester or In your home for select Butler county areas. Go to Dog Grooming by Jamie on facebook for more information.

Pet People is the premier pet store chain in the Cincinnati area. They carry a higher quality of…read morefood, treats, and toys that cannot be found other places. This newer Mason location is the nicest and perhaps biggest of all the ones I have visited. It even includes a self dog wash, which trust me, is much easier than giving your dog a bath at home! It is bright, spotless, and perfectly organized. Upon entering I was immediately greeted by one of the employees who offered help if I needed it. I was looking for some unique toys for my aggressive chewing huskies for Christmas. I looked around for a little bit and then another employee offered assistance. The staff here are knowledgeable and really seem to like their jobs. They enjoy talking about your pets as well as theirs. The second employee had some serious chewers too so he gave some great recommendations. I decided on a new type of toy with a lifetime guarantee, and then got another of this great wood chew toy they make that has held up safely for months! The employee reminded me that the store itself also has a satisfaction guarantee. At checkout I was able to present a coupon, as I am a rewards member (Free). I was also offered some complimentary pumpkin treats to take home to the kids! The prices here are a bit higher, but with that youre getting better products and better service along with a great guarantee.

The staff here is amazing! The second I walked through the door they answered every question I…read morepossibly had, and went even farther to introduce me to some other great options! Every worker there was very friendly to me & extremely helpful. The store is amazing as well, they have everything you are looking for and more. I would recommend this store to anyone with animals, especially ones who have questions about the different ingredients in dog food and what's best for your dog.