Grooming was great. They are always nice and friendly. He likes it. Love the store. Always put a timely scarf on him.

This store is a hidden gem. I had a friend recommend this shop to me when I decided to add a puppy to my household. Every employee is friendly, knowledgeable and helpful. Dan went through every food option he had in the store with me to help me make the right decision in food for my little guy. His patience was never ending. They only carry healthy choices which for me is a plus. A little more pricey than other stores but only slightly. It is a "get what you pay for" situation. I don't have to go through labels to ensure that I am providing a quality diet to Enzo. I feel confident I am feeding him the best I can. They also have fun toys and accessories that you don't see in other pet stores. Highly recommend this shop to anyone seeking quality products for their fur baby. read more

i just went to earthwise today to get some dog treats with my ling charles. my hands were full so in order to check out i had to place marcos leash on tge ground. the owner abruptly went to my dogs leash anss told me frantically ans ruse how my dog cannot beunleashed and he oeed last time. Je told me why dont u just get outta here! Last time i wver come here. Always been rude to me! read more

They do a beautiful job grooming our sweet dog. The owners really care about their clients and their store. They carry everything you need to feed and care for your fur baby. read more

Everything from customer service to merchandise is always top notch. We also take our dog to be groomed there and he is always happy, relaxed and beautiful when we pick him up. read more

The owners are somewhat nasty (ok the wife mainly) who made rude/ personal comments about their competitors. (which is uncalled for- I don't need you to trash someone else!) If you don't have $$ they are also snobbish. If you try to bring something back they are rude insulting and nasty. I have gone back to Petsmart and they will take back most anything at any time. I have shopped at several others and after being conversationally injured I will not and have not stepped foot back in this store. There are many other local pet stores that bend over backward to be nice and this is not one of them! read more

Earthwise is the pet version of The Shop Around The Corner. Sure they carry high quality natural products... But the real draw is the owners, Lisa & Dan. They are experts with a real passion for animals. They remember the names of every pet & parent walking in & always spend time tending to their unique needs. Lisa introduced my pet-phobic friend to her feline soul mate. She also taught my noisy puppy manners. Alex loves to talk. Esp in enclosed spaces (cars) where I can't escape or quiet places (stores, restaurants) where it is exceptionally embarrassing. Lisa recommended a gentle but effective spray collar - and it worked like a charm. After just one day, Alex learned to reserve his barking for playtime at home. And my hearing (and that of others) remains in tact. read more

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Best pet shop in town! The owners and employees are super friendly and always have everything I need in stock. We frequently use the pet wash stations and they are the the cleanest I've seen. They keep it freshly stocked and I have never seen it dirty. So lucky to have this place in our town! read more

Love the dog wash station! Have tried others and none are as clean and pleasant. Owners are nice and always helpful

Just took my 2 bichons to EarthWise for the first time this weekend and had such a great experience! We just adopted them this summer and had been going to another groomer who was on the cheaper side but wanted to try out EarthWise after reading reviews- I'm SO GLAD I did. The difference was amazing. When we walked in they greeted the pups by NAME and were expecting us. They took their time with them, and they looked like new lil guys! AND they smelled good which has never happened with the other place I was going to. They even came out and gave them a little treat before we left. EarthWise has a new loyal customer with me! read more

I stopped in here with my puppy after a play group because it was a recommended store. Surprisingly, I wasn't in the market to buy anything for my spoiled pup so we browsed while the staff fawn over him, which he loved! He got to be a little closer to the store cat, which he also loved. Anyway, the have cute accessories for your pets and it would be a place to go if you're looking to buy a gift for a pet-loving friend because it's not the stuff you see at the big chain stores. I can't remember all the food we looked through but some of the higher quality stuff is there. If I lived nearby, this would be a frequent stop because yes I'm that lady who takes her dog shopping because he likes to be social. Shrug! read more

When I heard that Eathwise was coming to Harper's Point, I was so excited, because it is right by my house. So nice to have a locally run store with thoughtful, quality products. The owners are super friendly and helpful, not to mention very knowledgeable about the products they stock. They offer a wide variety of quality pet foods, so you pretty much know that anything you buy here will be good for your cat or dog. They also offer a good assortment of accessories for your pet from doggy life jackets, harnesses, collars and leashes to toys of all kinds. Their prices are very reasonable. I purchased a very pretty and colorful collar for one of my dogs and it was only $16 with tax. Besides having a great setup for a self service dog wash, they also offer full grooming services. While I was in the store, I saw several dogs coming and going for this service and the ones that left after their spa day looked fantastic! I love my dog groomer, but I will definitely be bringing my dogs in on occasion. In addition to all of the above, they also have a cat adoption area with some adorable kittens that are sure to be snapped up pretty soon. read more

This is a lovely family owned pet food store in Montgomery. The owners seem to know just about everyone who walk through the door! They have been very helpful with finding the right food for two of our pets with special dietary needs, and even special ordered a bag of food for our dog. The shop is welcoming to people and furry friends,and they do adoption events for local rescue groups. We weren't as happy with the grooming portion of the business, but maybe we need to be more clear about what we would like. We will give it another shot! Love supporting local businesses!! read more

The owner (husband) who unfortunately I didn't catch the name of was super helpful with helping me find all the necessary goodies for my kitten as well as finding a good carpet cleaning soap for problems with an older cat. Haven't loved a pet store so much since when Jack's was going by that name. Will be back! read more

I have a VERY nervous golden retriever, and the staff at Earthwise do an awesome job grooming her and making her as comfortable as possible every time we come in. They even schedule her outside normal business hours to help provide the calmest environment for her to be in. The owners are incredibly kind and really work hard to take care of the dogs and their owners! It is the only place in town we will go. Today during her grooming, my dog was nervous about the blow dryers - so, the staff tried putting their noise cancelling headphones on her to make her less scared. They even text me a picture of it! They are the best! read more

The employees who run this store are saints! I cannot say enough about their kindness, patience, and helpfulness regarding our lil pup Max. Lisa is the best and most patient groomer i've ever met and we are so thankful that we found this store! Max is still young and gets very nervous going in for nail filings. Lisa is persistent, so kind, and patient with Max. He always comes out with perfectly filed nails, and Lisa always is so sweet to him (even if Max was a total pain the butt). Definitely check out this amazing store- your pet will thank you for it! read more

Yes, this is a warning and I am prepared to be called an idiot from the owner, Dan who called a previous reviewer that several times. I have been using this business for over 2 years, recommended by a friend who has the same breed of dog, cavalier King Charles spaniel. They have the best groomer there, Kathy, professional , kind , friendly and an extremely talented groomer. Kathy has become extremely popular for reasons I won't discuss because I know what the owner will say and this is not a warning for that. This last appointment as I was discussing how to cut my dog with Kathy, Dan rudely interrupted us to say she was needing to get started so we quickly finished. As I was leaving the store, I said to him that I thought he was rude interrupting us and I felt bad for the groomer. It led to him telling his groomer wife Lisa who told me to leave the store with my half cut dog. As I took my dog out I heard her arguing with Kathy about being too slow and still having to finish another dog. These are not the kind of people I want caring for my dog. This was a culmination of examples of rudeness I experienced by Dan which is why I finally said something to him only to be told that he didn't think he was rude. So customers BE WARE. read more

We have two short haired dogs that really don't need much grooming but it was high time for a bath, let me tell ya! We usually always do the baths ourselves but it's a pain. We don't have an ideal spot. The dogs hate it. When my teenager does it she does a horrible job, blah, blah, blah. Several years ago I used a DIY doggy spa for my great dane so I knew the concept was out there. Once I found a spot, it took a little convincing on my husband's part. "You want me to pay someone for me to wash my dog????" Sorta not the point, Hubby. The point is 1. using their grooming products 2. Their water 3. Letting them do the set up and clean up 4.Tricking our dogs into thinking this is a "fun" adventure 5.The experience Oh and let's not forget that good smellin' doggy cologne. I love the concept, I think this is a great idea! The staff here is very nice and very helpful. We will be back. ** I should add that I'm only reviewing their diy doggy bath area as we did not shop the store.** P.S. They were nice enough to give us a discount for bringing two dogs read more

Amazing customer service and so friendly !!! Lisa and Emily where absolutely the best! So helpful with finding ways to help my poodle Nutmeg from chewing the wood frames in our house. They recommend a bone to keep him busy in his cage and a shirt made by Kong for him to where. It snuggles him to keep him claim and reducing anxiety. Thank you ladies for even taking the time to trim his nails!!! You rock! I will be back for sure !! read more

We love Earthwise Pet Supply on Montgomery Road at Harpers Point. Please consider Earthwise if you need any dog or cat supplies and grooming!! read more

What a bright, beautiful, fun place to shop for quality pet food/treats/toys! The staff is friendly and knows their stuff. Love the owners, Lisa & Dan Woods!!! They even have grooming here! I love to shop at Earthwise then grab a pastry at Servatti's and head down to Ten Thousand Villages to shop for amazing fair trade items (jewelry, decor, gifts etc). If I forget what brand of food/treat I bought for one of our pets, the staff at Earthwise just look it up for me. I feel good supporting Earthwise: it's a gem in Northern Cincinnati :) read more

Love this store! We get all 3 of our dogs groomed there, very reasonable prices. They stock a great inventory of products. The owners are the nicest and most friendly people! We need more businesses like this. read more

Price is right! The owners are always working and they're really nice. I take my dog in there to get his nails clipped and it's only 8 bucks. Definitely worth stopping in. Good food and toy selection for your pets. read more

After a bad grooming experience at a different place I started bringing Orpheus here. Dan & Lisa are such warm and friendly people and make my blind fur baby feels very comfortable. Their groomers never make snide remarks or complain about him -- he can be very stubborn but they always manage to get him clean and his nails ground. I've recommended the store to friends for all of their goods and services. read more

We used to shop here and had the owner Lisa do my dogs grooming but we had a really bad experience last week and will not be going back. My dog was getting groomed and I-received a call that she was ready to be picked up so I came, paid and wandered back to glance in the grooming window. My dog was on the table, her whole body trembling wildly and cowering in a crouch. A few seconds later Lisa came out screaming that she could not finish the grooming job since my dog had "seen" me. I said just let me have her she looks completely miserable anyway. She proceeded to scream that she wasn't torturing her etc. and slammed the door shut. I had to go to the front desk and ask the clerk to go get my dog from her. Needless to say we were both traumatized by the experience and would not recommend the place to anyone. There's no excuse for someone to go unhinged like this, shout and yell at customers while working on an animal. Especially a (formerly) loyal customer who did nothing to provoke this kind of treatment. read more

We will never shop anywhere else for pet supplies. Great shop @ Harpers Station with a solid selection of treats, food, and toys... a super friendly & helpful staff... and amazing customer service. Latest example: We were en route back to Cinci today, from a weekend trip up north, and we realized that we'd left our puppy's food container behind (and had no reserve food at home). It was then 5:06 on a Sunday evening and we knew would only be driving through small towns with closed stores (who don't carry our puppy's brand of food anyway). Not only did Earthwise Pets answer their phone after their official closing time @ 5:00... but they delivered a bag of our puppy's food to our house. We just arrived home and it was waiting for us on the porch. Thank you so much, EarthWise Pets!! read more

Today we took our German Shepherd to the self wash for the first time. What a great experience! The owners couldn't be more helpful and friendly. They made us feel right at home in their adorable store. I will never ever take our dog to a groomer again. For $14.99 we had a bonding experience with her that is priceless. And to top it off I didn't have to leave her somewhere for hours. Big thumbs up! read more

We have been taking our Bichon to PetSmart since moving to the area 7 years ago. For the past several years we have been increasingly unhappy with their services, but struggled with switching groomers because our dog has had two leg surgeries and we didn't know who to trust. My aunt is friends with the couple that owns this location and she suggested that we try it out, and I am SO happy that we did. One of my biggest concerns with PetSmart was that I would be arriving to drop my dog off for an appointment with a specific groomer, and someone else would be arriving at the exact same time with their dog, for an appointment with the same groomer. When I would come to pick up my dog, the other dog would also be getting picked up. We would drop our dog off at 7am, specifically trying to reduce the amount of time she would have to spend in a crate with the noise of lots of other dogs. Still, each appointment would take 3 and a half hours and when we would bring her home she would immediately run to her water bowl, empty it, and sleep for the rest of the day. The whole process just stressed her out! At EarthWise, we arrived and met with the groomer. She took time to let our dog warm up to her while I filled out the paperwork. She even offered her a treat, which our dog wouldn't eat. (She doesn't typically eat in new places.) The groomer offered to let me stay and watch the whole appointment through the viewing window. I really appreciated the transparency they offered, and wanted to stay to ease my own mind, but didn't because I knew our dog would do better with the groomer if she couldn't see me. I was fully expecting to get the "all done" call three hours later as is the case with PetSmart, and was surprised when they called me just an hour and a half later. Certainly confirmed my fear the the groomer at PetSmart was booking multiple clients per time slot. Another wonderful thing about EarthWise is that there are no crates in a back room where dogs are kept before and after appointments. There is an open play place for the dogs to hang out until their people come to get them! I absolutely love this! When I arrived to pick up our dog, she ran out to me, full of energy and found the treat she had previously left on the floor and ate it. I was so happy to see that she was comfortable enough at EarthWise to eat, and that she wasn't exhausted at the end of her appointment. When I took her home there was no moping around or day-long naps, she was the happy dog she always is, and I can't help but attribute this to the low stress environment EarthWise provided. (EarthWise is also way better priced than PetSmart, which means we can afford to get her groomed more often!) read more

Both of my German Shepherds love going to this store! I love using their do it yourself dog washing stations too. I also have them groomed there a few times through out the year always doing a fantastic job. They are also kind enough to special order a certain type of food for my picky pups. They are honest, genuine, and truly care about their customers! Highly recommend!!! read more

Interesting how this owner is now calling me an idiot and a liar AGAIN, yet on my phone call in to get my dog scheduled for a second time to give the store a second chance he fully admitted that after I left the first time he called his store in Liberty Township, and his male employee gave him THE EXACT QUOTE I had been given originally of $42.... And they DID charge me for extra things because I was up-charged for some matting on her hind end AND because they had to have another employee help hold my dog's back end up because of her leg issue that has since been resolved. Instead of calling me to let me know there was an issue, they just went ahead and did it and charged me whatever they please. And to top it off they up-charged me the second time I brought her in because that's just apparently what they do, even though she had ZERO matting or knots, and her leg is back up and functioning perfectly, per confirmation of their groomer that called me when the cut was over. BIG lack of ethics here. "12/12/2017 This review is a complete lie and was left by a complete idiot. NOBODY ever quoted this customer a price and we did nothing "extra". It was just a regular grooming. We should have known better than to let her come back the second time but we thought we would give her another chance. She has misunderstood everything that we have told her. We asked her not to come back as we have far too many happy clients to serve that take good care of their pets. Good riddance..." read more

What a great place to get your pets supplies and toys. My best friend has been doing much better since I came here, the big box stores have nothing on this fantastic little store.....LOVE THIS PLACE! read more