First time I had ever been to a McKay's. I went on a Saturday and it was packed. It was a title…read moreoverwhelming, not knowing the store, layout, etc. They have a massive selection of used DVD's, Blu Ray, and sometimes you can get lucky and find a 4K movie. They have an extensive used book collection, as well as video games from just about any system you can think of. If you are a collector of physical media, McKay's is the place for you!

Usually an interesting assortment of stuff. Occasionally find a few things that are priced well but…read moremost items are flat out priced by a crazy person. I see far toooo many items priced at or well above new prices.

This was our first time in this bookstore and we were so excited. My husband, myself and our 2 boys…read morewent off to our different sections. We were the only ones in there and then two others joined us. I would NEVER suggest this but what I thought was random became really uncomfortable as a worker seemed to follow us in each room. My son was in one room, my little one in the kids section with me and my husband looking around. She just kept popping in and not asking if we needed help but just watching us. I didn't have a purse or a bag with me. I am darker and my husband and kids are lighter. I was going to brush it off when my little one went to pay for us books and then sat in the front room in the couch. It was just us and here she came again but sat down her laptop across from us. Now I am a mix of annoyed and pissed off. Would you like for us to spend money there or make us so uncomfortable we leave? My oldest picked up on it and asked what the deal was. I finally said out loud to my husband "why does she keep following us in every room?" I didn't want to make a scene so we went across the street and enjoyed some yummy goodies. I have no idea what that was about but that was the worst experience I've ever had in Chattanooga and we were from NYC. Please do better!'n

Great cozy little shop. Very unique with a solid curated selection. Highly recommend!!read more

One of the most comprehensive and eclectic bookstores I've ever visited over the past 15 years. If…read morebooks are blessed, then this is their portal for their next life. The conversations with the owner are also top-tier!

I would have to say this has to be the coolest bookstore I have ever been in! If you love rare…read moreeditions of well known books and antiquarian books this is the place to be and your supporting local and the owner is super nice and one of the most knowledgeable you will find anywhere

Love this store. Great people there. vast selection of books and more…read more If you like reading as much as I do, you will love their store credit that they offer.

This is such a cute used bookstore. I am a HUGE fan of books- all books, so when I found this store…read moreI was in heaven. The name is true- the store is filled with walls of books. Different genres great for all ages. They also have puzzles and mystery books for purchase. I cannot wait to return!

Pretty cool store. Had a mid selection lots of good rock bands but not much rap or rnb. The ladies…read moreare quick at checking you out if you're in a rush. The cost of the vinyls are like $5-10 more than online. Still rather buy in person than just delivery. More of a bookstore. But had a good sale for $5 or less vinyls. Still can't give less than 4 because all vinyl stores are worth looking at for the dig.

The shop is adorable and this shop is fantastic! Fun assortment of books and records. They also…read morehave this "Blind Date with a Book" section where they wrap a random book with a few description words on it and you get a fun new book, super cool idea!

Sweetest little shop for my grandchildren. There is something for everyone with high quality and…read moreadorable clothing. The service is wonderful and the girls are so helpful. If you are looking for the perfect gift they will assist you, ship it too, and gift wrap. It's definitely my go to shop for little ones.

Very poor customer service. Ordered from Canada and it took over 6 weeks to arrive. When I inquired…read morewith the store all I got was a smug repeat of the tracking number I had already been watching. When the lava lamp I ordered came it didn't work but I know they don't give a crap so I just took the loss rather than deal with these unpleasant people a moment longer.

I am absolutely disgusted with the way I was treated by the employees of this store. I was followed…read morearound the store and harassed by the employees and I'm not usually one to complain about service but this was outrageous.

The upselling at the register is a bit ridiculous. I know it's not the cashiers fault, but we were…read moreasked to spend $ on THREE different programs. Memberships, subscriptions, donations, etc. Just let me buy my single book in peace instead of making me listen to your five minute speech. If you do sign up for any of their bullshit, please read the fine print because they will leave that out. This book store chain will milk you for your money. I'm surprised the keypad transaction didn't ask us for a tip too.

Their bread is AMAZING and coffee is incredible!! Love the vibe to this place too! Outside seating…read moreis a plus too

It doesn't get much better than this! Family owned and operated, this cafe sells baked goods and…read moredrinks, as well as books. They used top quality ingredients which I feel is really rare these days. A very cozy space, I visit here every Sunday with my family. We've also rented the space for a birthday party and it was truly a bespoke event that I will always treasure. Love supporting a small, local business that delivers on quality food and customer service.

Staff were friendly and very helpful. They had a great selection of books and some great deals.read more

This is one of the largest stores I've ever seen for this chain. Super friendly staff, lots of cool…read moregames and a great music section. Yes, there is a Starbucks, Godiva and all of the usual noshes. Located inside of Hamilton place mall in Chattanooga, plenty to do in the area. Abuelo's restaurant is killer, there's also a P.F. Chang's and many other retailers in the same mall.