I don't normally respond to reviews. However, I wanted to respond to Kelly B.'s review regarding…read moreCC. It is understandable to have this reaction when not being able to use a dress you bought for a special function. However, you have to realize the no return policy of most, if not all, places is normal. It is also a standard business practice of most consignment stores. I have been a loyal customer of Cottage Closet in Soddy Daisy for at least 10 years. The owner has a wonderful selection of "boutique" clothing and jewelry. She also has consignment clothing, shoes, and purses. She has helped me out several times by keeping an eye out for a special piece of clothing or accessory that I needed. CC's owner has always been very pleasant and honest in her dealings with me. I have never heard her speak rudely to any customer. CC's consignment collection includes formal dresses for homecoming, prom, and middle school dances. When girls come in for dresses, she helps them personally and is very fair in her business dealings. My daughter has experienced this many times. As a small business and consignment store, CC prides itself and their employees on helping these girls find their dream dresses. Her policy of not returning formals is a norm in this business niche. I will be continuing to give her my business long into the future.

If you purchase something here at this store she is great about selling you something but if you…read moreask to return you will not get your money and she will argue with you. I will never spend another dime at this store. I purchased a dress and my daughter got extremely sick and was even put on homebound by the school and dr and she could not attend prom. I thought explaining this situation the lady would have a heart and atleast let me return for some of the money back or even a in store credit! Absolutely not! She was not understanding at all. I really hope she never has to endure a child being sick and being a single mom on a very strict budget. I didn't want my money back for me though I wanted it back for my daughter to be able to get her nails done or something to replace the heartache of missing prom. Think twice before you spend you money. If I could give a negative I would!!

Poor customer service. Did not answer phone during business hours, nor responded to my email…read more Yesterday, I placed an order and within 30 minutes decided to cancel. Attempted phone call, got answering machine...left detailed message and my contact info; then sent email with contact info and request to cancel. Never received a call back or email. Undoubtedly chose to ignore me and mailed the items out this morning. I will not recommend nor shop at this business again.

This quilt store is that, but it is also a store that also focuses on other craft. if you have a…read moreneed for a fabric that is no longer being produced. The owner might just have it- or know of a similar fabric. Friendly shop employees and very helpful.

Always helpful Fixed prongs on my ring…read more Ordered jewelry from book that I liked. Friendly business too

Today I stopped by Coy's for assistance with the links on a watch my son received for Christmas. I…read morehad tried to make adjustments myself, unsuccessfully. Coy's kindly and in courteous fashion got the problem solved right there on the spot. Thanks very much and I'll definitely be back with any other jewelry-related needs.

I have bought rings from this place and will keep buying and recommending their things to everyone…read more I usually order things online and every time i do its always a smooth process. Thank you, look forward to purchasing more in the future!

I love their jewelry. Its simple and super feminine, the pieces I selected for myself. I will be…read moreback to buy more.

They have closed up. Too sad, since this was absolutely the best place to find fabric for…read moredecorating! So disappointed!!

Great selection and assistance...almost too many selections! I took my navy sofa cushion to find…read morefabric. They directed me to the blues...and then they found other samples for me, too. I brought my swatches home on Monday and will be purchasing today (Wednesday).

I have not done business with them since we purchased a pair of diamond earrings. They put out a…read moreset of earrings to purchase and went to the back to package. When I got home one of the earrings was cloudy and didn't match. When I came back to the store to calmly talk about not matching, the owner called the cops on me to have me leave and took my money and my earrings. After 2 weeks of no earrings and no refund they final gave me a matching earring. Never do business with these people. I will always remember how badly they treated us and hope you don't make the same mistake.

Terrible place to do business, the smoker had nothing but lies, he'll say it was raining so he…read moresmoked illegally outside. He'll say he told me to take my 200 and leave ha all he said was we ain't selling anything after I switched from 3 items valued at 1800$ to one item cuz he chose to smoke all blow it in my face. Sad place to do business, don't want my kind? Okay I'll let everyone know including my mill+ tiktokers.... beware of shady businesses who treat customers like poop when they need us for their small biz to succeed ha embarrassing to say the least. Never leave a customer outside, get a bigger store or something.

Lovely people, lovely fabrics, fair prices! My 1st visit here and I thoroughly enjoyed browsing…read moretheir fabric collection and speaking with Kim, the lovely lady who cut my fabric!

Amazing helpful staff. Just bought my Janome Memory Craft 6700P from them. Excellent value and…read morepremier customer service from their team! I'm looking forward to taking some classes and improving my sewing skills. Thanks Kim, Steve and Dillon!!!!

This business is awesome! They were super helpful in brining my project to life - I wanted fabric…read moreembroidered for a wedding project and they worked with me to create something I loved. I was also on a time crunch and they got my order doe very quickly for me. The owners were very nice as well. I would recommend this place for any embroidery needs!

TERRIBLE BUSINESS! I wanted to have some duffel bags embroidered with names and a cool logo as…read moregifts. This was the last week of August 2022. The man in charge was super friendly and seemed knowledgeable about the business. We talked through the ideas, made measurements and agreed on fonts, colors and logos. Considering that the holiday was coming up, he said it would be the second week of September 2022. I paid the deposit and looked forward to the finished product. October I emailed without a response and the next week I called. The same man said that to to trademark the logos couldn't be done, but if I ordered them from Amazon and mailed them to him they could be sewed on! I ordered the logos after I ended our phone call. As soon as they came in the mailed, I mailed them to Creative Stitches. We had agreed that I'd pick up 10/25/2022 because I would be near the shop and it's an hour and 15 min drive for me. That very day I went into the store to receive the duffel bags. The same man came to the front and proceeded to tell me that he hadn't even started on the bags nor did he obtain the 35$ worth of logos in the US MAIL! I was robbed of my time, effort and logos! Very very upset with the lies, run around and unprofessional manner in which this was handle!