Great friendly service. Sometimes hard to coordinate a time because they are so busy. However I just dropped in one day to see if I got lucky. There were no locksmiths in the store at that time but they contacted one of the reps and had him stop by the store on his way to another call. Got me taken care of in 5 minutes. read more

Arrived ahead of schedule, quoted for the lowest price in the area and even gave me an extra key. What more could you ask for?

I locked my keys in the car after midnight on a Tuesday. Pop-A-Lock made it the fastest and least stressful experience. I just got this Cadillac and I was unsure of how long it would take to get in. Devin arrived in 10 minutes and opened the vehicle in less than a minute. I couldn't ask for better service. Devin was polite and looked presentable. He was quick and efficient. I highly recommend read more

Horrible service. Called yesterday and they told me they would have the locksmith call me later that day. Well, that never happened. So, I call again today and again they tell me they would have the locksmith call me. For the second time it never happened. How can they make money as a business when they don't commit to calling back a potential customer. All I was calling for was for pricing. They couldn't even help me out with that. read more

I locked myself out of my car on mother's day. Ben from pop a lick came swiftly and unlocked my car. He was kind, sweet, funny, and charismatic. Overall nice guy. read more

Wonderful service! Recently had a flat while out running errands, and they came to my rescue. My repair man Daniel was to my location within 6 minutes, and completed the service in 15 minutes. He was friendly and knowledgeable and made the experience very easy! I had my 10 day old in the car and was a bit panicked about being stranded. All worries went away thanks to Pop-A-Lock, and specially to Daniel! Highly recommend! read more

Don't bother. All we needed was a copy of a key and he said he didn't know if he could "find the time" to help us.

I called this place at 11:30 pm and they actually answered the phone. The lady on the phone was very patient and reassuring that this will be taken care of first thing in the morning. Sure enough, my locked up door got opened within 3 minutes! These guys are lightning fast and their prices are very reasonable. I will definitely keep them in mind for any other related key/door issues! Thank you for literally popping my lock when I was in need. =) read more

Within 45 minutes Mark was out to replace the lock on my mailbox. Quick service, reasonable price and great customer service. I highly recommend this company and will be using them again in the future if necessary. Thank you! Mark was super efficient and knew what to do. read more

Sooo I locked myself out my house. Called Pop-A-Lock and was told no problem...we'll be there in 45 mintues to an hour. After an hour and 15 minutes I called back to get an ETA. I was on hold for 10 minutes only to be told they're sorry but no one is one their way and they can't even provide the service at all. ???? The original person I talked to told me no problem....the recording I listen to while on hold specifically says they handle home lockouts, and on top of that, I was waiting an hour and 20 minutes for a tech that was never going to show, with no call back from PopAlock to tell me so I could schedule someone else. Worst customer service possible!! read more

I had a flat tire today and contacted my insurance company. My insurance company dispatched me to Pop A Lock and I was told that the serviceperson would arrive within 30 minutes. I received a call from Sam with Pop A Lock and within 20 minutes, he showed up. He replaced my tire and was done in 10 minutes. He was courteous and friendly. I highly recommend Pop A Lock. read more

I called around 10:30pm and they got here at 11.. Took less than 5 minutes to unlock my car and cost me less than $50 which is $70 less than what the other locksmith was trying to charge me! Great job guys! read more

Very Friendly and local owned. Just as advertised and would use again. Thank you - Simper Fi.

We have worked with Pop-A-Lock for nearly three years now and can't be happier with their service. As a property management company, we need to work with vendors that respond timely and meet deadlines. Everything from lockouts to rekeys, they give us timely service. Thank you!! read more

I locked myself out of my car with the keys on the passenger seat. Once I realized this I called the Scion Roadside Assistance number 866-322-3968. They had pop-a-lock service me within 15 minutes. The service was wonderful!. The gentleman that helped me was very courteous and opened my car in no time. I was very satisfied with their service read more

Had a flat tire and called to get my spare put on. Mark showed up within 30 minutes and was great.

Thank goodness for this place. When I made the phone call the locksmith was not too far away. I dedicate this review to Phillip. His action is not something you come across everyday so I am very thankful for his service. read more

Highly Recommended! The person who helped me is Sam! Wow great customer service. Reasonable prices. Sam from pop a lock made my experience very pleasant. ! SAM gets two thumbs up for awesome service !!:) read more

I can't rave enough about the great service! I needed my office re-keyed on Saturday (early evening), the locksmith arrived within 30 minutes. I needed a lot of keys, I asked if he could make a few keys and bring the rest back on Monday. He arrived Monday morning with the rest of keys. He was helpful, had a great attitude, and professional. Unfortunately, I had to call them back, the same day because I got locked out of my office. They sent another locksmith out right away, he unlocked my door. I would highly recommend them!!!! read more

I love these guys Sam is the best very professional everytime very friendly and knows what he is doing I refuse to use anyone else trust these guys I do and ask for Sam!! read more

I'm sorry I forgot the name of the man that stopped and helped me with a tire blow out this morning (07/08/16) on the 15 north. What a great man and great employee. 5 minutes tire was changed and I made it to my meeting on time. Thank you again for the great service read more

Sam is awesome! Very professional! ! Great lock cutter! Sam is very helpful and always gets the job done in a timely manner! Our business always uses pop a lock! !! read more

At 9 am on January 1st, 2017, I called Pop a Lock requesting service in Moreno Valley. CA. I told them I am driving in from Orange County to open the front door of my rental house in Moreno Valley as the renters had moved out without leaving me a key. They said "no problems; just call back once you are 20 minutes away and the locksmith would meet you there". They said the charge is $79, but due to the holiday, the surcharge would bring the price to $100. I agreed with that price and told them my drive there would take about 1.5 hours. When I call back at 10:40 am, the answering service said that the locksmith decided to call it a day just before that (perhaps he had too much to drink celebrating New Year's Eve) and they cannot help me anymore. I was extremely disappointed. However, I found a local locksmith who did it for $70. (I brought with me my property tax bill to prove I am the owner of the property) read more

After my review I was contacted immediately to apologize for an error on their part. A very sincere apology, in my opinion. I am still rather bummed out about not getting my issue resolved (I am busy and constantly on the go) but if I don't get my lock fixed this weekend I will give these guys another try. read more

I want to give a big shout-out and recommendation to the local Pop-A-Lock, phone number 951-355-0629. I had called them Friday night at 7 p.m.and told them the situation. My son had called and told me his car key had broken in half and he did not have a second key. Pop-A-Lock told me they could have someone at the location of my son's car in about 30 to 40 minutes, which they did. My son's car key had broken in half and he was stranded at his work in Orangecrest. Adam at Pop-A-Lock was very professional and very helpful. He was able to make a new key with chip for my son's vehicle. He was also very knowledgeable on how to save money getting extra keys made for your vehicles avoiding the high price of dealerships.The entire process was very streamline. I highly recommend the local Pop-A-Lock for any issues with getting secondary keys for your vehicle and any roadside emergencies related to locks and keys. I was able to use my AAA club for $100 discount! The entire process was very quick and streamline.Thank you so much Adam at Pop-A-Lock .Merry Christmas to you! read more

If I could give them zero stars I would! My insurance company contacted this company to unlock my vehicle and told me they would be there in about 30 minutes. They never showed up & never called. I called the insurance company after an hour. They were having computer problems so it took quite a while for my insurance company to get a hold of the company to schedule a new lock out service and because the computers were down they didn't know they were calling the same company. I waited about 10 minutes and called the company and they were able to get a hold of the person doing the call and they said they were at the vehicle and couldn't unlock the vehicle. I let the dispatcher know that NO they were not at the vehicle and they had never been to the vehicle. They may have very good people working for them but obviously this person didn't want to do their job this evening but still wanted to get paid! I called and complained to my insurance companies supervisor and they will be contacting this company tomorrow (hopefully anyway!) We ended up waiting a total of 4 hours for a simple lockout all because this person didn't want to do their job (and still get paid)! I will be following up with this company tomorrow and also my insurance company to make sure that doesn't happen!!!!!!!!!!!!!! read more

Called the owner, Art Irvin, after his driver was late. His driver called me this morning at 9:09 am to tell me that he was 30 minutes away. He called me again at 10:26 am to tell me he was going to be another 30 minutes late. He didn't show up until after 11:00am. I was charged $45.00 for the call and obviously was unhappy since the technician didn't even service the lock. As a business owner, I decided to call the owner to tell him about the unsatisfactory service. Immediately, the guy becomes defensive and begins to talk over me. He tells me, "we gave you a window between 9-11 and my driver showed up on time. I said, "you're lying." which he replies, "Yeah, I hear that all the time." He accuses me of demanding my money back which again was a lie. I never asked for my money back, although he kept saying, "Take me to court", "Find another locksmith", and "I've been called a liar before." I just wanted him to know how shitty their service was. This guy definitely needs to know how to treat people. First impressions are lasting. read more

Had a flat tire. They showed up within 30 Minutes as promised. Brandon was the technician. Was very polite and helpful. All in all took him all of 15 minutes and we were done. I would recommend them to everyone. Check out their website, they actually do a lot of things. read more

I spoke to Art on the phone and found him to be extremely helpful and knowledgable. He provided very competitive pricing. Sam was dispatched to my house, and he arrived in a timely manner. Sam immediately remembered being here before, so he gave me a $10 discount. Great news to me! He was polite and efficient. He cleverly made a key for an old gate, and he simplified some other home lock issues. I would call Pop-A-Lock in a heartbeat! read more

Ok let's see what I can say about Pop-A-Lock they treat their employees like crap employees are always walking on eggshells worried about what art and Terry are going to say to them today it's funny how people think they are so good but really people are scared to say anything to them especially their employees I no longer work there but their employees tell me so much what's been going on there haven't been with them over 2 years and I still hear a lot of crap I tell them why are they so scared of them the human it ain't like he is going to bite their head off I just feel bad for those guys I'm glad I am out of there been there for so long and make twice as much where I am at now doing the real thing tow trucking making the real money and don't have to worry about them calling and asking where am I going I was always hundred percent for this company they're all about the money and not their employees I can say yes there are fast on their calls it's cuz of him he puts him through so much stress so they don't want to get in trouble by him for taking too long let the force be with you employees and don't let art start twitching when he's mad lol or his wife intimidates you they are good about that suckers read more

I had a dead bolt that the key was just spinning in the lock. Add to that the screw holding the lock in the door was a specialty screw. So I called Pop a Lock. Art told me how to lock the door over night, and I made an appointment for the next day at a time convenient to me. Thirty minutes before the appointment Mark called to confirm, and then showed up right on time. He replaced the dead bolt and the door knob which also would not lock, expediently. He was polite and professional. I highly recommend this business. read more

This is probably the least professional company I've ever dealt with. My insurance contacted them as part of my emergency roadside assistance. They gave me an ETA of 30 minutes. After waiting 1.5 hours I called to ask what the real ETA is and they put me on hold and then said I'd get a call from a technician in 5-10 minutes, which didn't happen. 30 minutes later I called again and asked AGAIN if there was an ETA, this time I did get a call back. Their new ETA was another hour. So they pitch fast ETAs and then maybe 3 hours later you'll get service. I ended up calling my insurance back and asked for a company that will actually come out and help me. The new company came in 20 minutes (faster than their predicted ETA). Anyway, because I wasted so much time waiting for this company I missed my class (which kinda sucks, cause grad school), and I would have made my class if they'd come at their original predicted ETA. read more

On Sunday 24 July my family and myself were driving on I-60 and had a blowout near University Avenue in Riverside. Called Pop-A-Lock and they sent out Eric to fix the tire. Not knowing the city we ask where we could purchase a tire and he had us follow him as he knew of a place open on Sundays and it was on the way to his next call. Eric was courteous in a trying situation, especially since it was so hot, and went beyond what his job called for. He was our hero for the day and will not forget him. Thanks again for such great service. read more

Great service and GREAT price! I shopped around to have our commercial locks re-keyed, and got a very good deal. They showed up when they said they would for a same day service, and the people that helped me were very friendly. The lady who helped me on the phone was so nice and helpful, and the gentlman who showed up was polite and worked very quickly. Like I said, I shopped around and they were way lower in price, almost half of the other quotes I was getting. We'll definitely be using them in the future, and I'll be sure to use them if I personally need them. read more

Trust them to be quick, courteous and professional. My car had a flat. I tried to replace it myself and only made the situation worse with a bone-headed mistake. My insurance company contacted Pop-A-Lock. Pop-A-Lock sent Daniel Colson, who arrived quickly and easily resolved the problems. Daniel is professional and humorous. He made a stressful and embarrassing situation much lighter. Many "Thanks" to Pop-A-Lock and to Daniel!!! read more

Wow!!! This place is Something Else!!! I had them come out and put my spare tire on my Truck 9 months ago. I have not moved my truck since then because of I was working on my Engine for the past 9 months. I live in OC and drive out once a month or when I can to work on it while it is at my friends house. So I finally get her running, new battery, my 24 inch rim is still in the machine shop so the SPARE TIRE that has been on it is all I have. I am driving down the road and the Tire starts to come off. I call them because the job wasn't done right, 9 months have passed and they and they told me they don't know where I have been since. Hmm, who cares where I have been, the Rim should not come off No Matter WHAT!!! 9 Months, even if I drove it for nine months, it still shouldn't come off. I should be able to drive it for 9 years, 90 years and it should NOT COME OFF!!! I call them and they hang up and tell me too bad. Worst place EVER!!! Court it is!!! read more

i want to say i was very pleased with Mark from riverisde i came to my house on time and was in and at with getting my keys out of my car. thank you mark read more