Whatever is promised is EXACTLY what comes to pass! Our experience using Andrew for summer storage…read moreover summer break was exceptional. He was clear and explicit about how to pack and what items would need special handling,; he showed up exactly when he said he would and picked up everything quickly and efficiently... he knows he's dealing with college students and does his best to get ahead of any problems. When it came time for delivery,, it was EASY-PEASY! We arranged a time and he was there as promised, and dropped everything off quickly in the dorm room! Worth every penny!

My son was home in California for Spring Break when RPI decided to close the campus and move to an…read moreonline format for the rest of the school year due to COVID-19. We were not sure what we were going to do with all of the things in my son's dorm room that we had originally planned to store locally since he wouldn't need them in California over the summer (think snow boots and extra bedding). My son contacted Andrew to ask if he could help. Andrew was amazing. He not only set up my son's storage space and contract, he agreed to come pick up my son's boxed items (which my son's roommate packed up for him) and take the boxes to the unit so we wouldn't have to fly out from the west coast. Thank you, Andrew! We whole heartedly recommend Inside Storage Solutions and will definitely be using them again in the future.

The process for online rental was absolutely fantastic. It was so easy to navigate and it went very…read morefast. The property is very secure and extremely well maintained. Would 100% recommend renting here!

I've never used a self storage unit before, but I recent moved to the area and needed a space for…read moresome long term storage. The process was about a simple as it gets. The pricing was the cheapest in the area (I checked several locations before landing here).

I will never use this storage company in Waterford again. They are not honest at this location,…read morethey overcharge me when I had one storage unit already with them. They quoted my husband one price and then charge me a different price when I called to pay for it. The man at the desk seen that my husband was packing up the storage unit to close it out and went to head and charged are credit card early for the unit and then lied to my husband said he did not have a credit card on file when he's been charging my card every month. They are shady at this location I do not recommend it to anybody

Great storage facility. Bob was so very helpful right from my first phone call inquiry. He went out…read moreof his way to find me a space and was always above-and-beyond helpful and friendly. He called us one time when he noticed that we had left our lock unlocked. The place is clean, safe, reasonably priced and easy to access.

Promised to deliver fuel when we had no heat during a frigid cold snap and they didn't and failed…read moreto return multiple phone calls. During a snowstorm they weren't delivering oil at all to protect their expensive trucks.

Tim is there when you need him. Check your oil tank when you're getting low and give him a call…read more Cheaper than the others.

Horrible experience. Before my move in 2021, the company assured me they had never had problems…read morewith damaged furniture and talked me out of adding extra insurance coverage. That turned out to be a huge mistake. The movers arrived and barely spoke to me or even made eye contact. When my furniture was delivered, I was shocked by the amount of damage. Several pieces of solid cherry furniture had dents, scratches, and gouges, and it appeared that little or nothing had been properly secured inside the truck. They also damaged walls and put dents in my expensive front door while moving furniture through the house. My floor safe worked perfectly before the move, but afterward I had to destroy it just to get it open. They never explained why they refused to move a large computer desk or my matching Queen Anne recliners. They also failed to reconnect my convertible bed, leaving wires hanging out everywhere. Over the years I spoke with and emailed multiple employees, completed forms, and submitted photos multiple times. Each time I was told to resubmit documentation, and then I would hear nothing back. To this day I have not been reimbursed for any of the damages, which would supposedly be based on weight. This is by far the worst moving company I have ever dealt with. I would strongly caution anyone considering using them.

I wish I could give Mabey's Movers and storage a 0. My mother was moving out of one house into…read morestorage and then into another. When her stuff arrived at her new house it was devastating to see how many things they broke. She has beautiful furniture and antiques, and they were ruined. The door on her hutch cannot be opened because the hinge was torn off the door, an antique victrolla's top was damaged and the governor and crank lost (this is a family heirloom and is irreplaceable!), the corner of the coffee table and 2 dressers were chipped, glassware broken inside the boxes, handles to dressers lost, screws to attach mirrors lost, wheels to furniture gone. After paying over 6,000, the job should have been done more competently. Top it all off, when she calls to report the damage they tell her she should have paid for insurance! Mabey movers are supposed to be insured!!! I would definitely not recommend!

Amy was a pleasure to deal with; good conversation and experience. Good job Boomerread more

Went into the office to get help in downsizing my unit. Amy was everything - Friendly,…read moreprofessional, knowledgeable....hard to find these days! She even took the time to show me where my new unit was....these new owners have a gem in Amy! PS - I forgot to bring a broom but no problem, Amy lent me one.....AND, the gate was in good working condition.