Whatever is promised is EXACTLY what comes to pass! Our experience using Andrew for summer storage…read moreover summer break was exceptional. He was clear and explicit about how to pack and what items would need special handling,; he showed up exactly when he said he would and picked up everything quickly and efficiently... he knows he's dealing with college students and does his best to get ahead of any problems. When it came time for delivery,, it was EASY-PEASY! We arranged a time and he was there as promised, and dropped everything off quickly in the dorm room! Worth every penny!

My son was home in California for Spring Break when RPI decided to close the campus and move to an…read moreonline format for the rest of the school year due to COVID-19. We were not sure what we were going to do with all of the things in my son's dorm room that we had originally planned to store locally since he wouldn't need them in California over the summer (think snow boots and extra bedding). My son contacted Andrew to ask if he could help. Andrew was amazing. He not only set up my son's storage space and contract, he agreed to come pick up my son's boxed items (which my son's roommate packed up for him) and take the boxes to the unit so we wouldn't have to fly out from the west coast. Thank you, Andrew! We whole heartedly recommend Inside Storage Solutions and will definitely be using them again in the future.

The process for online rental was absolutely fantastic. It was so easy to navigate and it went very…read morefast. The property is very secure and extremely well maintained. Would 100% recommend renting here!

I've never used a self storage unit before, but I recent moved to the area and needed a space for…read moresome long term storage. The process was about a simple as it gets. The pricing was the cheapest in the area (I checked several locations before landing here).

Amy was a pleasure to deal with; good conversation and experience. Good job Boomerread more

Went into the office to get help in downsizing my unit. Amy was everything - Friendly,…read moreprofessional, knowledgeable....hard to find these days! She even took the time to show me where my new unit was....these new owners have a gem in Amy! PS - I forgot to bring a broom but no problem, Amy lent me one.....AND, the gate was in good working condition.

Probably the friendliest and most helpful people I have dealt with in business in decades. I…read moreneeded 4 units, adjacent, in a hurry and Bove was ready and willing to help me make that work. Allsion arranged for me to move in the same day, took care of setting up auto-payment, and in general made the whole hassle that I was facing that required storage in the first place a lot easier to handle. Charlie always makes sure that the occasional stiff door problem is resolved FAST. Another really pleasant person helping out the customers. I have been there 3 years (or is it 4?) and have never had a roof leak in any of my units. They are solid, the doors open and close properly, and the floors are always dry - no ground water seepage even in wet Springs. The floors are raised just enough so that rain water does not roll in, but it is still very easy to get a pallet jack or hand cart into the unit. This is an example of a company in a very low tech, unglamorous business providing a world class quality customer experience on a consistent basis; unsung, under-appreciated, but stunningly easy to deal with and very very high quality units.

Mabey's handled our move from upstate NY to California. Everything went perfectly at the move out…read morepart of the process and the office staff were wonderful to work with. We had to leave our stuff in storage in NYS for 8 months due to Covid restrictions and Mabey's made this easy to do. Pricing for our move was quite reasonable. Helpful hint: The packing crew should absolutely number each box with a sharpie and record how many boxes in total are being shipped. We have the unsettling feeling at least one box got left behind in NYS. So 4 stars not 5.

Horrible experience. Before my move in 2021, the company assured me they had never had problems…read morewith damaged furniture and talked me out of adding extra insurance coverage. That turned out to be a huge mistake. The movers arrived and barely spoke to me or even made eye contact. When my furniture was delivered, I was shocked by the amount of damage. Several pieces of solid cherry furniture had dents, scratches, and gouges, and it appeared that little or nothing had been properly secured inside the truck. They also damaged walls and put dents in my expensive front door while moving furniture through the house. My floor safe worked perfectly before the move, but afterward I had to destroy it just to get it open. They never explained why they refused to move a large computer desk or my matching Queen Anne recliners. They also failed to reconnect my convertible bed, leaving wires hanging out everywhere. Over the years I spoke with and emailed multiple employees, completed forms, and submitted photos multiple times. Each time I was told to resubmit documentation, and then I would hear nothing back. To this day I have not been reimbursed for any of the damages, which would supposedly be based on weight. This is by far the worst moving company I have ever dealt with. I would strongly caution anyone considering using them.

excellent service, great communication, very happy I used rat pack for my storage needs.read more

If I could give negative stars I would. My pod was not delivered when expected. I called at 7 pm…read moreand was told it would be there That evening. Never showed. Called the next day and had to wait for over an hour on hold. The customer service rep was no help at all.

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Don's was my first call to do a "military" move, I've not a regret. Super happy, super-duper…read moregrateful and just very appreciative of all the guys, from Dylan, Glenn, Manny, Snoop and the other guys whose names, I'm sorry, I don't recall. They were all very pleasant, polite, professional and hard working. They packed about 200 boxes that I never could at this age. Not cheap, but really worth every dime. Manny even came back today to finish something up weeks later. An old lady says thank you to all. Happy Holiday's

Booked a storage unit on 7/31/26. I got a call from the manager of the store. I was then told the…read morerates will go up ( after I was told it's a fixed rate) after 4 months. I was also told I got a smart unit and it's an extra $15 a month for that. I told Amanda (manager) that it's not right I was lied too. She didn't care one bit. Blamed it on the third party booking company. My question , as a company why do you think it's ok to have some represent your company who lies and makes false claims ? Speaks volumes as to the company you are !!

Everything went very well. Clean. Options. Manager answered any question I had so quite…read moreknowledgeable! Easy process and I'll use them for any storage need I have.