If you need help with a local move, or you need somebody to load or unload for a long distance…read moremove, you can't do better than Bill and Jamie. These guys were incredibly friendly, cheerful and efficient and went way beyond the call of duty--they were unloading a container box at a flat rate, yet they did extra things that were definitely not within the job description, like moving things into two different buildings and then re-moving some items when we discovered we made a mistake. Bill and Jamie. Be sure to ask for them by name. I have to deduct a star for Clark's front office operation, however. They were the destination warehouse for my Door-to-Door move and several calls to them were not returned. The expeditor told me this is unusual, so hopefully a temporary problem.

I would agree with one of the reviewers below: don't trust them with your valuables and moving. I…read morerecently had a very long distance move. Initially, I really liked the sales team that came and did the estimate. However, they sent a few very unprofessional members to move our apartment and they did not respect our stuff at all. Throwing boxes around, fooling around with our stuff, not taking care for valuable items. We ended up with many damaged items. Also, in agreement with the commenter below, it's very much a bait and switch. As with many movers, they charm you with the initial prices and personality, but they don't represent how the process will go well at all. I was told many times how much space my stuff would take up and then they spread all my stuff out to take up more space and charge me more. My entire apartment fit in 1/2 a small truck (there was another load in there already) and when it arrived at my destination they spread it out into a whole truck worth of space and the last crate has a couple boxes on the floor. No support from their parent company Mayflower either. It sounds like maybe a small move worked for people, but don't trust them with big moves. Their equipment was also old and they don't offer any "extras" included in the deal like boxes, packing supplies, etc. There are so many movers in the area that friends had better luck with, go somewhere else.

I would never recommend this moving company. The experience was unprofessional and careless. They…read moredidn't bother wrapping my furniture properly--my couch cushions were literally falling off as they carried it and were put into the truck completely unwrapped. The movers also kept complaining about heavy items, which made the whole process feel uncomfortable and unprofessional. They also caused damage and then tried to hide. They broke a leg off my bed, said nothing, and left the broken leg on the floor under the bed as if I wouldn't notice. They also dropped a fragile box down the stairs and later insisted they "checked everything" and nothing was broken, which was simply untrue. Their solution to fixing the bed was even more unacceptable. They sent someone out to put epoxy on a part that had previously been soldered, which didn't work at all. Now I'm left with a damaged bed, a box of shards of glass that was previously worth hundreds and a terrible overall experience.

When choosing a mover, you want a company that walks you thru it all from start to finish and The…read moreIdeal Move checked all my boxes! From the initial meeting with Kelly, to my house getting loaded and the unloading 850 miles away we were thrilled with it all. I had several estimates and it was the process to get it all started. Kelly emailed me, texted me and kept me up to date on everything and my delivery was actually a day earlier than scheduled.When you need a mover The Ideal Move is totally the way to go!!

Excellent service. Goes above and beyond. Highly recommend. Went and did extra work for me.read more

I booked this moving company when I was in a pinch and another company seemed unreliable at the…read morelast minute moment. The moving crew was friendly and professional. They moved quickly but with care... would highly recommend these guys!

Very communicative, arrived on time, handled everything with care, all for a MUCH more affordable…read moreprice compared to other companies around!

Great communication initially when getting a quote and setting up the appointment. You do have to…read moreput down a deposit. For us, it was $50. Fast forward to a couple days prior to the move, I texted and no response. Texted again the next day to try to get confirmation they were going to show up and again no response. Texted from a different phone number pretending to get a quote and what do you know, he texts back. Thank god they actually showed up, albeit 15 minutes late. I will say they were polite and put our stuff where we told them. However, they damaged TWO of our dressers (took an entire corner off both) and didn't reimburse for either of them. Didn't give a discount, just apologized and charged the full price. Each one of the dressers cost $300.

My partner and I were moving from a 2 bedroom apartment to a townhouse about 25 mins away…read more In short: They were professional every step of the way from scheduling, quote, packing, moving, and delivering. Price was extremely competitive. Would recommend to friends, family, and plan to have them help us with our next move. In more detail: I called seven movers in the Albany area. Busy Bee were the only group that called me the next business day (all others were at least 3-5 days, if they called back at all, and most needed a second call before I heard back). We scheduled a time for them to visit our home for a most accurate quote, which they came to on-time and was timely. On the day of the move, there was a team of 8 people, each friendly, professional, and experienced. Their attention to detail was obvious in every step. Our items were packed safely, nothing was damaged, and incredibly there is not one bit of evidence on the walls or doors of our old or new home of the move.

Not sure about all these 5 star reviews but seems very sketchy. Inquired for a quote via form on…read moretheir website. The next morning i get an email from a name and email address of a William, but the email said it was from a Mike. Then i get a text message from Mike "Call me about your move. If i dont hear from you by 8:40 I'm moving on to other customers". got that text at 8:32 in the morning. So if you want incredibly aggressive and rude sales people, might be the place for you. I don't do business with ultimatums and arbitrary deadlines, so i'll be looking elsewhere.

Professional, well trained, handled everything with care, and were very pleasant to work with!…read more They were the best part of our move. Janet and Carl

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Amazing! With less than a week's notice Capital Movers found a way to fit me into their schedule…read more Early Friday they came and started right to work. There were two pieces which needed disassembly to get down the stairs. It wasn't bad enough that the stairs were narrow and had a low ceiling but also the landlord thought it was wise to paint the stairwell the day before. Moving can be a time fraught with anxieties about the place and furniture you've come to rely on and care for. Their calm diligence was reassuring from the start. At the house there were many additional boxes that had to go to the second floor and they adapted without pause. Their truck was pristine with everything loaded orderly in it's place so as not to be damaged. You knew that someone who cared that much for the tools of their trade would care for yours as well. These guys were not just professional but true Masters of their Craft. You can't go wrong with Capital Movers.

Called them on a Wednesday afternoon to see if they could move some furniture back in place after…read morerefinishing my hardwood floors. He immediately called me back and was here 8 AM Thursday morning and had the job done in 20 min. Very friendly and real nice group of hard workers. I would recommend them and would use them again!! Thank you Tom!!!!!

We used Tom's services twice in a 3 week span…read more On our first time, we asked Tom & his crew to be at our new home at 4 PM. They showed up at 3:45 and unloaded an entire cargo van worth of stuff in just about 2 hours. Tom and his crew all wore masks and saved us the strain of lugging furniture up 3 flights of stairs. The entire crew was polite and followed direction well when I asked that certain boxes be placed in specific rooms. The second time we used Tom's service was just as great. We fell in love with some furniture at Home Goods in Latham but their delivery services were astronomically overpriced. Tom quoted us a much better number. He picked up our pieces from Home Goods the same day and delivered them to our apartment the next morning. Everything was in excellent condition. Tom kept me updated as to the fact that he had picked up our stuff and as to his ETA to our home. We paid Tom via venmo and I accidentally overpaid Tom by 100 dollars. I texted Tom immediately and let him know about my error. He assured me it would be taken care of, and a partial refund was given to me later that morning. I'm beyond impressed with Tom's punctuality and professionalism. I would absolutely recommend his services to anyone who needed a dependable set of movers in the capital region.

Only reason Tom gets any stars is because the actual work he did was good. However, he took my…read moremoney and left me hanging. Then when he got a bad review from me he called to see if he could finish, just to disappear again. He took my money and didn't finish the job.