I went into Lengths with a friend of mine who was suffering from a bad haircut. She had a date…read morecoming up, so wanted to get a temporary fix in the form of extensions or a topper. The store was neat and full of hope with a pretty good selection of both. We were greeted by Mary, the sole employee on the floor this particular afternoon. We told her precisely what we were looking for and she told us the extensions were a bit expensive and probably wouldn't work for what my friend wanted. My friend told her cost wasn't an issue, so Mary then told her that their selection of colors was limited and it would be tough to match her hair (my friend's hair is light brown with some natural highlights). At this point, I'm feeing like this girl absolutely doesn't care if she makes a sale today. The three of us started looking through the extensions, and within two minutes found a perfect match to my friend's hair color. My friend said she'd need two packs of the extensions, and asked if Lengths offered a service to cut them there to the length/style she prefers. (There is a salon off to the side in this store, so it seemed like a fair question.) Mary told us that no, they do not do that there, and explained that two packages of extensions that my friend was intending to "chop in half" would be very expensive. Again, she assured Mary she was willing to pay whatever the cost would be (It turned out to be less than $200). Before finalizing her decision, though, my friend wanted to try a hair topper to see if she could get the look she wanted without having to find a salon to cut it for her. Mary walked us back to where the toppers were and pointed out the ones that are made of human hair. My friend chose one from the top shelf, so Mary got it down and showed it to her. When my friend asked to try it on, Mary informed her it is $5.00 to try it on. My friend agreed to pay it and then Mary put it in her hair in front of a mirror. The cost of the topper was nearly $600, which, surprisingly, Mary never mentioned given her history of pointing out how expensive the extensions were. I happened to notice the price beneath the topper, but my friend did not see the sign. When I said something about the price, my friend decided to go with the extensions. Mary took the extensions to the register and waited for us as we walked through the store looking at the other products. She never offered to help us find anything else and stood there quietly while my friend and I talked about her hair and just random topics. Mary was not ever at one point friendly or helpful. If my friend had other choices, we'd have left and gone somewhere else. If you know exactly what you want, there's a good assortment here of extensions and toppers and wigs. They also have other hair accessories like brushes, shampoo and products. However, if you need help picking something out, this place is probably not for you.

most horrible customer service EVER- bought a hair spray on…read moresale that was defective and when I went to exchange it the owner wouldn't honor the sale price. when I questioned him he claimed his pos system wouldn't over ride the price. it was an even exchange but he made me pay the non-sale price. in addition, he had the nerve to give me attitude! DO NOT buy from this place. Owner won't honor customer.

I have been going to Mashia for hair for 6 years now. When I tell you she got the hands for growth…read moreI mean it. She grew my hair out and made it so healthy I can't believe it sometimes. My hair is natural no relaxers touch my hair since I been going to Mashia. I am so proud of to have had you as my hair stylist.

Mashia is a master hair growth specialist. She is excellent! I feel fortunate to sit in her chair…read more Since becoming her client, my hair has been transformed, from unhealthy, uneven, and fragile to healthy, strong, and beautiful. It is growing beautifully. Additionally, she received advanced training as a hair growth specialist and received a degree as a trichologist. You cannot go wrong in seeking her out. The only issue is that she is so good that she is in high demand. I recommend her highly and without reservation.

If I could give more than 5 stars I definitely would! I have been going to Cathy for the last…read moredecade or more. She is wonderful. Always up to date with styles and products. She is so patient and never makes you feel rushed. The vibe in FX salon also makes me feel like family. I recommend Cathy to everyone I know.

Dave, the head honcho at F/X, has been cutting my hair for many years. He keeps up with what's…read morecurrent, and sincerely wants you to leave his shop looking great. After all, you're a walking advertisement for his business. I've learned to trust his judgment when I come in with an idea, because odds are he'll have a better one. He even caved when I succumbed to Super Bowl fever and wanted a certain logo shaved into the back of my head. (Didn't do much good for the team, but it was fun nevertheless.)

I started going to Care in 2016 after finding her through Instagram. I had been stylist hopping for…read moreyears never finding a good fit, but once I found Care I never looked back! Not only is she incredibly talented and knowledgeable about everything and anything having to do with hair, she is one of the kindest and sweetest people I have ever met. I truly look forward to my appointment and catching up, her salon is incredibly clean, adorably decorated and a relaxing get away from the world for a couple hours. Not only has Care cut and colored my hair for the past 5 years but she also did my hair for my wedding, and also my bridesmaids/Mother and Mother In Law. She was extremely professional and diligent in getting over 9 styles done, each looking more beautiful than the last. I never once felt stressed or rushed and I have her to thank for that. My hair was exactly what I had envisioned. I can say without a doubt after seeing many stylists in the Buffalo area that no one has come close to the level of quality you get from Care. I am so lucky to have found her and will be a client for life!

Care is the best hair dresser I have ever had! I originally went to her to fix a horrible cut and…read morecolor I had and I've never looked back! Every time I leave there I feel like she did exactly what I asked for and I've never been disappointed! Mikayla's head massages are also life changing! I would highly recommend going to care!

Hidden treasure, very nice experience,best haircut Ihave had in a long time, they were timely,…read morereasonable and respectful.My stylist was Josh and I can't say enough.

I love this salon because it is affordable, and I've never had a bad experience. Family owned and…read moreoperated, the service is top notch. I get regular cuts here and I had my Wedding up-do done here. The hours are convenient for my crazy work schedule. I've also purchased a curling iron and shampoo here at a great price. Both Brenda and Janet are excellent at what they do!

Best out there, hair is done with care and meets all my needs. Great Service and Quality. Attention…read moreto my hair was incredible. Thank You so much

When I read the Yelp reviews about Maria, I should have realized they were outdated…read more Way over priced $60 for a trim. I specifically showed her how I style my hair...she put absolutely little effort in styling or blow drying my hair...20 minutes for wash, trim, style...sorry, but this was a big disappointment

Oh my gosh ladies - I came to town with my daughter and set an appointment up at this hair salon…read morethat was recommended by my sister. I have to say, Molly did the most amazing blowout on me and my daughter. I brought my nieces along and she was able to squeeze them in as well! This will be a definite stomping ground every visit to Buffalo. Thank you Molly for your great service!!

Exclusively Hair does just that. They don't kid around and hide a nail tech in the corner or…read morepretend that they're a jack of all trades. What they do, and do VERY well, is hair. I went years trying different stylists after I moved to New York, never finding one that could tame my curls and still leave me looking sexy. I tried Mario after a recommendation from Ladies of the Vine members and haven't looked back since! Mario always takes great care of me. I emailed him pictures of what I USED to look like before I moved to dry hair, no humidity city. He read the email and commented on the pictures during my first visit - showing me that even when he didn't know me, he still cared enough to take the time to find out what was important to me about my cut and style. The staff here are very polite, always friendly, and very accommodating. Mario has moved my appointments early or late or rescheduled them without an issue when work or life rearranged my availability. Check out the styles featured on their website. I was impressed by the fact that they do hair for local tv/radio personalities as well. I have never been disappointed with a color or a cut from here.

I have been coming to Felicia for... I don't even know how many years now... While it was her…read moreskills with the follicle that brought me to her originally, it's her heart, her wisdom, and her generous soul that keep me coming back. I know that's a lot to say about your hair stylist, but over the years Felicia has become a very good friend of mine and I absolutely adore her. The location of the salon on Allen is great - between Main St and Franklin. Lots of opportunities for you to grab a drink nearby to show off your new do when you are done! As soon as you walk into Felicia's salon, there is an almost overwhelming feeling of relief, knowing that you are about to be taken care of and can leave your stresses at the door. She'll offer you a drink, and depending on the time of day it might be a coffee or something a bit stiffer. Didn't have time to eat lunch or breakfast today? Don't worry, she's got snacks. What's that you smell? Yes, calming essential oils pumping through her diffuser. When I first started coming to Felicia, I had dry, frizzy hair that was constantly falling out. I wanted to grow it longer, but I just never could because it was so unhealthy. Not only did Felicia help me with choosing the right hair color for my complection and personal style, she also helped me begin a journey of transforming my hair through proper hair care products (no more boxed hair dye), regular maintenance, and incorporating certain foods. I am forever grateful to Felicia for how carefully she has repaired and maintained my ever changing hair (thanks postpartum life), and most especially for the permanent place she holds in my heart.

Mercury Salon is run by Felicia, the other partner in East End Salon, which closed recently since…read morePatrick moved. I am a big fan of Felicia! She asks what you'd like to do with your hair and honestly tells you what works. She will then tell you step by step what her plan is BEFORE she cuts your hair so you know what she's doing. Her prices are very reasonable ($35 for a wash and cut). She gives great advice and doesn't overly push product (but I am completely addicted to the Milk_Shake line she sells). Her professionalism is wonderful. I really trust her with my hair. I'm a no fuss no muss type of person with crazy thick, wavy, and typically short hair. She was the first person I went to after getting sick of the trial and error of chains and has consistently given me great cuts that suit my needs and wants. My only advice- call ahead!