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    A New Vision

    4.0 (7 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

    Services - A New Vision

    Eye exams

    Eyewear fitting

    Retinal imaging

    A New Vision Photos

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    Beaverton Vision World - Let's get checked!!

    Beaverton Vision World

    4.4(72 reviews)
    0.3 miSouthwest Portland
    $$

    Dr. Yost is worth following. I was seeing him at the former partner location in Tigard (as…read moreBeaverton is a bit farther for me,) but I was SO happy to learn that he was staying with the practice so I am glad to go to Beaverton. He is very thoughtful and thorough in his examinations. He doesn't skip anything, he makes sure the patient is comfortable and that you truly understand everything he's telling you. I did splurge on new glasses since I got just "computer" glasses for work and my progressive lenses weren't working for my job as I stare directly AT a computer screen for 8 hours everyday. Truthfully though, the service here is better than a chain. You get doctors who CARE and know what they're doing. HIGHLY recommend it. Also - what other vision place do you know that has a piano?

    Another reviewer posted an update in November to their reviewer which I could not agree more with…read more My last two visits sealed it and I switched places. The customer service is now shockingly poor. Just getting the initial appointment seemed ridiculous while the person scheduling me seemed to be rolling her eyes when I had the nerve to be questioning what their latest and earliest appointments are. They are close to my house but I work close to Hillsboro which can be tricky to get to or from sometimes. Saturday appointments are not available and even regular appointments are booked out for weeks - perhaps they are so busy that they just don't care? I genuinely do not drive around during the day. I also was not aware they have half of Beaverton under construction so I was running late by about 10 minutes. The entire lobby was full of people and the person at the front had a conversation with the eye person who I think my appointment was with.... the eye person glared weirdly at me. Was it my cane? I was super confused and trying to get to the counter around all the people storming their counter. The person at the counter had wandered away, then over five minutes later they come back finally to say I was now over 15 minutes past my appointment so he would have to reschedule me? I get it if I actually was THAT late and seriously, making the appointment the first time with a person talking down to me was already challenging weeks before but this just seemed like they overbooked and were finding an excuse to just get rid of me. Thanks, got the memo. Oh, look...here's another place my insurance recommends down the road with available appointments today. Bye...

    Photos
    Beaverton Vision World - Inside the doctor's office

    Inside the doctor's office

    Beaverton Vision World - The beautiful lobby

    The beautiful lobby

    Beaverton Vision World - Doctor's office

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    Doctor's office

    Spectacle - Augmented Reality glasses for vision test. Pretty neat.

    Spectacle

    4.5(53 reviews)
    1.1 miSouthwest Portland
    $$

    Everything explained ahead of time while doing it. Suggestion made along the away as suggestions,…read morewith reasons and priorities. The Dr always listens and will always explain.

    Dear Spectacle Eye Care Management,…read more I am writing to formally express my disappointment regarding the experience I had at your office this morning. I was aware of the policy stating that patients who arrive 10 minutes late may need to reschedule. I made every effort to arrive on time for my appointment. When I walked into the facility at approximately 9:10 a.m., I was greeted by the front desk receptionist, who immediately stated, "We tried calling you." I explained that I had just parked my car and had walked into the facility at 9:10 a.m. The receptionist then looked at her computer and stated that it was 9:11 a.m. and that I would need to reschedule. I checked the time on my phone, which showed 9:10 a.m. I immediately questioned why I would need to reschedule when I had arrived at the office at the scheduled time and was only being told otherwise because of a one-minute difference between the office computer and my phone. I understand that policies are necessary, but I believe there should also be reasonable judgment and consideration for circumstances such as a one-minute discrepancy. I was there for an eye examination that I had scheduled, and both my insurance and I were prepared to pay for the services. Being turned away under these circumstances felt unnecessarily harsh and disrespectful. What was especially upsetting was the manner in which the situation was handled by the front desk receptionist. The interaction left me feeling unwelcome and disregarded as a customer and patient. I have previously visited Spectacle Eye Care because I genuinely like your products and services, which makes this experience even more disappointing. At this point, I do not feel comfortable returning to that location. I also intend to share my experience with others, including clients within my professional network, because customer service and the way patients are treated matter. I will also be reconsidering whether I can continue recommending Spectacle Eye Care to others. I am asking management to please review what occurred this morning, including the office timekeeping and the way this situation was handled by the receptionist. I believe customers deserve to be treated with professionalism, courtesy, and reasonable consideration, particularly when the difference in arrival time is only one minute. I will continue to advocate for myself and my son and expect the same level of respect and professionalism when we seek healthcare services. I look forward to hearing from management regarding this incident.

    Photos
    Spectacle - Raen eyeglass frames

    Raen eyeglass frames

    Spectacle
    Spectacle

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    A New Vision - optometrists - Updated August 2026

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