Once Again my salesman Sean has exceeded my expectations. Upgrading to more tech is hard when your…read moreold school. I contacted Sean. On Sean's Day off, he drove to my residence to show me a tech feature that was causing me undue Stress. None of my Friends or Family had not received Customer Service ever. Please make sure the owner sees this updated review. Sean is a good person and I wish him nothing but the best in Life and Sales. Delivered me a new RAV4 not easy to find especially the 2026. JP

Ugh! Had to go in person today. Multiple requests to stop the incessant calls/texts/emails telling…read moreme I'm due for a service; but when I ask which service you never can tell me! Even blocked their number, but then they use other numbers! Service manager was useless! Shop elsewhere - they're like stalkers!!

They boast that there are no hidden fees, yet each vehicle is advertised as "Down payment of $2500…read moreor equivalent trade included in advertised prices"... what is that if not a scam ??!!

Great car dealer! Will buy from again. I purchased a 2014 jeep grand Cherokee for my son and all…read morehas been good!

A reputable dealership would rather return a hold deposit and keep their reputation intact. Very…read morerude and childish when I found issues with the RV they were selling!

I'm not too sure where the short pudgy bearded dude that walks around the lot at Mint Auto sales…read moregets his vehicle valuations from, but he's waaaaaaaaay off! When asked for the price of a Ford Escape he stated, "$15,000!" I told him that I just looked at Lincolns down the street for that same year and price, and this is a Ford Escape! He then said he spends a 1/2 hour researching all the vehicles before he puts them up for sale. I'm not sure what world he lives in, but, either this guy believes that EVERYONE goes out there and pays $1000 over stated KBB/NADA retail prices without looking up values, or this place is a front for something else - cause 'ain't' no sane person buying from this joint at those prices - PERIOD!

I contacted this company to purchase my daughters car. Came to the location to see the car and it…read morewas just as described. The person that helped me was Edgar and he was great to work with. No hidden fees and the price for the car was more than fair! I am glad i selected them & do recommend them.

Exceptional service! My husband and I purchased a pre-owned RDX a few years ago (amazing…read moreexperience, no salesman pushing cars here). Integrity comes first at this establishment. Fast forward, we just brought her in for a "check up" . We cannot say how grateful we are to have purchased here. From Jim, the service manager (you are the best) , John, the mechanic that serviced the car, she runs beautifully, thank you! And to everyone on the staff, courteous professional and service with a smile, how refreshing! If you are looking to buy an Acura, this location and staff have raised the bar. Stop in, you will not be sorry!

I bought a certified pre-owned '21 Acura in December of '24. When I took delivery, I had difficulty…read moreconnecting with the dashboard to use Android carplay. I told them within a day and was told to buy a better USB cord. It got more glitchy so I asked the service dept for help. It's now where it gives me multiple error messages about needing maintenance whether it needs them or not. I go through a series of clicking off warnings when I start my car, if it feels like it. If something goes wrong, I am now in the habit of ignoring all the fake warnings. When I use GPS through Android carplay it cuts out whenever. Sometimes I can stop the car, turn it off completely & open the door to start over again, but other times it just won't go. I got that tip from Google and other people who have Acuras like mine and battling the same issues. It's so bad that I had it in to be diagnosed and was charged over $200 to tell me there is a problem with a sensor or wire inside my dashboard and that they can repair it for between $6-700 plus tax with no guarantee of fixing it. Or I can replace the entire dash for over $6,000 plus tax, which they recommended. This problem was there before I took delivery and I made note of it within 24 hours. It had only 31k mi and this should not have been malfunctioning at only 3 years old, and even now at only 42k miles. I had to replace the brakes on the car because a pad slipped and a caliper locked. A mechanic told me that that's super rare and was shocked. The expected time to replace brakes is 50-60k mi. With tax it was approx $750. I was told it was dangerous to drive 3 days after it started making noises/grinding. This "certified pre-owned" car needed new brakes at approximately 3/4 of the brake life it should've had. I've never needed brakes done ahead of schedule before. American Honda decided to show "goodwill" and pay 75% of the cost of replacing my dashboard. It would be over $1,400 plus tax to get it working properly. I asked them to replace it and to refund what I had paid to have it diagnosed. They should compensate me for all the hassle I've gone through for 16 months. Each time I need to bring the car in, it's almost an hour round trip and I am stuck waiting while they do the work. That is taking gas, time & energy to fix a problem that I shouldn't have had and it's stressful while I am driving and it's glitching. American Honda called to tell me that they're not going to show me more "goodwill" than the 75% offer. Her argument was the car was "as is". If it had been disclosed to me that it had this glitch in it and what the cost would be to fix it, I'd have passed on buying the car. I bought certified pre-owned and thought I had the protection of buying it from a dealer and bringing it in for its service from them. What should certified pre-owned mean to consumers? I took that to mean the car was checked out extensively, as signs touting their careful checkpoints assured me. I paid more because I thought it was safer. She told me I accepted the car as is and I had a chance to test drive it, which did not show any problems, so how do I know there wasn't a glitch between when I first saw it/put the deposit down and when I picked it up 2 weeks later and finalized the deal? I do know that as soon as I got it and was having problems, I notified them immediately, called back several times and brought it in for service, noting it each time. As a realtor and it's in the code of ethics that I have to disclose defects or anything that a materially affects the value of a house that I'm aware of to a buyer. I'm not allowed to hide a lemon or pass along something undisclosed. As a consumer, I trusted their service department that had checked out the car "thoroughly". They did not tell me about this issue before taking ownership. This soured how I feel about Acura and Honda. I bought from them since my first 1995 new Honda Accord. I am not being treated like a valued customer nor a long-term customer. Perhaps they're not making the cars as well as they used to. They are not standing behind their product. I thought I was buying quality and peace of mind. I spent extra because I had faith in the brand. If the car was functioning properly, I would be thrilled, but now I am not. I shouldn't have to pay out of pocket to have a dashboard function on a young car with low mileage and certainly not have bought it that way as a certified pre-owned dealer transaction. I feel like I made a mistake trusting Acura of Bay, and the Acura &, Honda brands Shore to sell me a car that was functioning properly.. Even if they weren't aware of it, they should have fixed it right after I bought it and should now, after all I've put up with. What's the point of buying from a dealer if you don't have their protection?

I had such a great experience at Nissan of Bayshore and truly appreciated how friendly and…read moreprofessional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and helpful. He took the time to go through all of the numbers with me and made sure I clearly understood everything before moving forward. I never felt any pressure at all, (which made the whole experience that much better). Matt the product specialist was fantastic. He took his time walking me through the car and explaining all of the features so I was confident with everything before leaving. They both made sure all of my questions were answered and didn't rush through anything. At the end of my visit, the boss Simon stopped in to personally make sure everything about my experience was going well and that I was happy with everything. Overall I am very grateful for their help and would confidently recommend them to anyone looking to purchase a car 10/10 will definitely be returning when my daughter is ready to drive!

Horrible experience My husband and I were looking to add an…read moreSUV as we were expecting our first baby. Henry was our salesman. We explained exactly what we were looking for etc. we found a car we were interested in but not "set on" we were talking pricing and it kept going in circles. Pricing way too high after we said multiple times it was an unrealistic price for us. I at the time was very pregnant and very hangry. Which I've mentioned, I said aloud to my husband "we should go get lunch discuss and come back" the salesman kept saying "I'll get a better deal" disappeared for an hour. We should have just gotten up and left but not sure why we didn't. He came back with a price still unrealistic just wasting our damn time. He then kept saying "I need this sale I need this sale" and went into his whole life story about his apartment, fiance and cat and tried to make us feel bad for his financial issues. FINALLY after hours we settled on a reasonable price after I threatened to leave because we needed to eat. He said "this deal is off the table if you leave" like ? Really ? You're telling me if we leave and come back you wouldn't offer us the same deal to make the sale you're begging us for? Like we are the ones stuck with the car for you this is just a sale. We did all the paperwork and waited for the car to get detailed as we bought it off the lot. I was just so annoyed and hangry we got the heck out of there once it was ready. We inspected the car and they didn't even detail it!! Marks all over the car, inside the car. The speakers SUCK there is absolutely no sound or base. Only two cup holders, no room for anything. Never getting a Nissan again I am counting down the days to return this POS from Henry and his sweaty hands. Getting a car is such a scam and they make it extremely difficult. Oh and there's been many recalls on my car since getting it. -100/10 id rather watch paint dry all day then experience that ever again

This service makes me never want to buy a Honda again. My Honda Prologue has been in service THREE…read moretimes for the same issue. They never call me when it is ready or call 5 minutes before closing. It has been determined that my car is a lemon and they are trying to sell me a new car instead of trying to rectify the issue. Instead of a manager reaching out despite me calling MANY times, they have a sales associate calling me who is trying to sell me into a new car. I am driving around in a defective new car with a small child but you think I want to buy another one?? When you call to speak to a human, it goes straight to voicemail and no one calls you back. Horrible customer service- no wonder they have only 2 stars!

Amazing time here at Atlantic Honda in Bay Shore! Everyone was very helpful and knowledgeable. I…read morewas in and out, which is rarely ever the case at any car dealership. Couldn't say enough good things!! Thank you all!!

A complete end-to-end solution for buying used vehicles within your budget. Tanya and Joe helped us…read morechose from a wide variety of cars at a very good price. Great experience, great people. They are very friendly and great at service. A must visit to buy your next used car for the budget you want :)

Bought my son his first car... a 2005 Jeep Grand Cherokee. From the moment we met Tanya and Joe, we…read morefelt like they were old friends. They're such nice and honest people with beautiful vehicles for sale. We went to 4 other places before Platinum and the next time I'm looking for a quality used car, I'll save myself the hassle and just call Tanya. The truck is beautiful, runs beautifully, and is pristine!

Husband just bought a car here. They were very reasonable and made the process seamless. We even…read moreget to avoid a trip to the DMV! Staff were very friendly and accommodating. Impressed with this dealership!

Michelle was awesome ! Walked me around the lot and helped me pick out my car! She knows her stuff…read more She made the entire process enjoyable . Recommend you ask for her .