I recently went to Sunrise Toyota looking to purchase a used truck. This was my last stop after a full day of pinky rings, slick back hair, type A+++ personalities & downright rude managers and salesmen (no offence to the folks with slick back hair or pinky rings). Anyway, after a long and stressful day of shopping the light at the end of the tunnel what a young man named Nick Brodeur. Knowledgeable, kind, definitely knows his stuff & and overall pleasure to deal with. Writing reviews is not something I do often. In fact, I can count on one hand the amount of reviews I've left. Although, it would be an absolute sin to no acknowledge the experience I had at Sunrise Toyota! This company completely changes the stereotypical dealership starting with Nick. He promptly answered every question I threw his way with a clear and understandable response. When we got to talking, I was shocked he hasn't been doing this for decades. He's actually the only salesmen I worked with that entire day that offered to take me on a test drive. Furthermore, he even purchased my wife a beverage and offered it to me as well. Now to the truck. I'm going to be receiving a decent amount of money within the next few months which I made Nick aware of. Once everyone else heard that I wasn't ready to purchase a vehicle THAT DAY, which must be the new thing going around the car business because its like these dealers will hold your first born hostage if you don't. There is so much more I can say about Sunrise Toyota and Nicholas that is just a strait up breath of fresh air but the best way to find out is to go there yourself if you're looking for a new vehicle. In the words of all the gangster movies "yea I'd vouch for em' & he's a friend of ours" If you find yourself looking for a car, truck or SUV save yourself time, money, stress and actually enjoy the shopping experience and go see Nick Brodeur at Sunrise Toyota P.S they also had the best prices out of all the other places I've shopped. Can't wait to go back see Nick and BUY THAT TRUCK!!! read more

I bought my fourth new vehicle from Sunrise Toyota earlier today and the only reason I made the purchase there was my longstanding (since 1991) relationship there with my salesperson, Rick Russell. I had purchased new cars at other dealerships in the past and the high pressure sales tactics utilized were something to be endured rather than being negotiated, making the experiences not very pleasant. I've never felt I was in a pressure cooker when buying a new car in my two decades plus dealing with Rick and have developed a well deserved trust in him. I do feel I was always given knowledgeable, accurate information about the vehicles available by Rick and he always tried his best to find the exact model color and accessories I preferred. The only problem I have with Sunrise Toyota is with the current owners. When I bought my 2000 Camry there, I purchased the optional "Lifetime Free Oil Change" program, which seemed like a great deal for me (and for the dealership, as it kept me bringing my car back there for servicing). When I bought a 2005 Camry there, my getting the "Lifetime Oil Change" included was a condition of the sale. The dealership changed hands subsequent to that and the new/current owners decided to terminate the "Lifetime Oil Change" program. Normally, when an existing business is purchased, the new ownership assumes both the assets and liabilities of the business. However, in this case, the new owners made a decision not to just eliminate the offering of that program (which they certainly would have had the right to do), but to ignore the contracted for agreement made between Sunrise Toyota and their customers who had purchased the "Lifetime Oil Change" program in the past. It still feels like I'm being robbed by Sunrise Toyota every time I pay for an oil change for my 2000 and 2005 Camrys, but I still trust I will get an honest, best price on a new car purchase from Rick and do recommend him to my friends. read more

Sometimes in life you are fortunate enough to encounter a special business relationship based on loyalty, professionalism, friendship and caring........That's what I found at Sunrise Toyota - thanks to Bruce Rabin, General Sales Manager, Steve Gusmano, Service Writer and Dennis Montgomery, Sales Manager. I have known Bruce for 20 years. One of the many great attributes about Bruce, is that he truly cares about his customers and treats them like family members. Bruce is a very honorable person and has made my experience at Sunrise Toyota wonderful. Whenever I visit his dealership, I am confident that I will be taken care of because Bruce will go out of his way to make sure my needs are met and he goes the extra mile to make a customer feel valued. Because of that special feeling, I have recommended many friends and family to Sunrise Toyota. Steve is always upbeat, professional and has a great understanding of what needs to be done. He pays special attention to detail and his knowledge is quite amazing. Steve always assesses and addresses any situation that arises with care, precision and accuracy. I always request to be serviced by Steve because I appreciate his assistance. I have also known Dennis over the years and he too has been such a friendly, helpful and supportive person to deal with. He is very well versed and does an excellent job representing Toyota. In my 25 years of driving I have only purchased vehicles from Sunrise Toyota due to their extraordinary service. I wouldn't even consider another dealership because of the first class treatment and special attention that is given at Sunrise Toyota. Their overall excellence is exemplary of the industry operating at its highest standards. With appreciation, Pamela B. read more

Sunrise Toyota is the best! I can't say enough about how they helped me get my Uncle a car. With me living on Long Island and my near 80 year old Uncle living in Far Rockaway helping him navigate through the car buying experience was a challenge. He knew he wanted a Camry so I went to my local dealer Sunrise Toyota. I asked a ton of questions and Aaron helped me find the perfect car for my Uncle. When I explained my situation Aaron when above and beyond and offered to deliver the car directly to his apartment complex! I actually felt like this business was doing me a personal favor and gladly accepted his offer. We handled all of the paperwork here in my backyard and as promised my Uncle walked into the parking lot of his apartment building and got the keys to his new Camry! The gentleman that delivered the car was kind enough to teach him everything he needed to know about the car and connect his phone to the bluetooth device. My Uncle thinks that I am some kind of big shot now since I had a new car delivered to his apartment building which isn't possible for regular everyday people. I could go on and on about Aaron and the team at Sunrise Toyota and how they looked at my situation from the perspective of how they can help me and instead of how they can get me to fit into the typical way of buying a car. Sincerely and awesome experience! read more

I typically don't write reviews but I am writing this review because I was just amazed and impressed with the services and hospitality that the dealership team provide it to me. My story started when i was looking for a truck with very specifics. The dealership near me did not treat me with respect nor did they have professionalism. I found the truck that I wanted at Sunrise Toyota. I contacted the sales manager Ryan Coltellino. He understood what I needed, knowing that I am coming from out of state and gave me the best price which was below the KBB for that specific new truck. Doing everything over the phone and email, we got the ball going, the he even had the truck bed sprayed for me. He sent his sales associate Mike Coltellino to pick me up from the airport, took me to the dealership. Both Mike and Ryan spent time with me, explaining all the paperwork. Even registered the truck to my state and spent over an hour going through different fucktion and features of the truck. Mike even gave me recommendation on where to stay the night and where to have dinner and breakfast so that I can get to enjoy the trip and nake it like a chore. I saw honesty, professionalism and true hospitality that I have seen in cars dealerships anymore. Everything went so smooth and I left with my truck feeling really good. read more

This review will be about the car buying process. I will do another later when I begin dealing with basic maintenance through the bumper to bumper warranty I purchased. I came in last week to look at used Highlanders, 4 runners and Tacomas. I purchased a 2014 Sienna instead. It just made more sense for a growing family that travels all over. I sat with Mr Robert "Parmesan" who came highly recommended. He sold vehicles to 2 of my buddies. Both very happy. So am I. I could end here but I will continue. No pressure from Rob at all. He met me at the door at the time I was scheduled to come in. Took his time, checked and double checked was very thorough and personable. Never tried to sell me what I did not want. Meredith in finance took care of all the paper work even dealing with my bank. Peter did my insurance. All I had to do was test drive and sign. All employees were friendly and knowledgable. No BS or hidden fees like at the side lots and pseudo dealers. 100% professional. For those who leave less than 4 stars, get a life. I read your reviews and you folks expect too much and will never be satisfied no matter what. Very good deals at a very good dealership. I do think my local mechanic will miss us. If all goes well I will be back to replace my 01 Tundra that is pushing 300K miles. read more

I had been searching for a pre-owned car for weeks, and gone from dealer to dealer, large and small. Finally my friend recommended Sunrise Toyota. What an amazing experience. Not only do they have extensive inventory- just walking into the showroom was a pleasure. The buildings are large, bright, and clean. Very professional yet at the same time relaxed, no high-pressure sales talk. Everyone from the salespeople to the receptionists are warm and friendly. Bruce Rabin, General Sales Manager, was extremely helpful, even while he was on vacation! (My friend and her family have bought 6 or 7 cars from Sunrise over the years, and Bruce has always been their go-to guy, and he made sure I was very well taken care of.) I found a car that I loved, and my salesman, Alex Amado really went out of his way! He was friendly, patient and a joy to work with. Assistant Manager Mike Coltellino was very accommodating, and sees good customer service as priority #1, making sure I was happy with the purchase and the whole experience. Looking for a new car can be stressful, but at Sunrise Toyota, it was a joy. They take care of everything- insurance, registration, the works. And the cars they sell- from pre-owned to the hottest new models , are top quality. Even my personal mechanic was very impressed! read more

I am impressed with the courteous professionalism I received while shopping for my new car. I had researched the car I was looking for and also had my 15 year old car as a trade-in. They gave me a fair price for my old car and an excellent price for the new Highlander. My salesman Mike Washington was very helpful and easy to work with. In fact I had a deposit on a car at another dealer and cancelled it after visiting Sunrise Toyota. The in house insurance specialist, Lex Morales priced out the cost difference between my current insurance and Allstate. Allstate had a better price for just the car but since I have homeowners combined with my car, he agreed there was not enough savings at this time to change and will look into getting a price for a combined price with Allstate. The finance specialist, Marty Cosimo knew I didn't want any extended warranty and did not try to push one on me. They did not throw in any extra fees, instead they agreed to throw in a cargo cover and changed my mat to an all weather cargo mat at no extra charge. Since this is my first encounter with Sunrise Toyota, I have not experienced the service department. I hope they are as good as the sales team. For a great experience in car shopping, I would recommend Sunrise Toyota. read more

We've bought two cars from Sunrise Toyota and will never go anywhere else. Our finance manager, Joshua Roberts, and sales rep, Will Diaz, went above and beyond to make this a wonderful buying experience. Will was very patient with us as we looked through their inventory and did not pressure us or rush us into picking a vehicle. He was in constant contact with us and made us feel like we were his only customers, even though we weren't. Josh made the finance process as seamless as I've ever seen it and even set up a service appointment to get bluetooth installed at no charge to us. This was completely beyond what I expected and I couldn't be happier with the way the entire process was run. Not only are the people great, but the facility itself is comfortable, spacious and very child friendly (which is a plus when you're car shopping with young kids!). Not only were me and my husband happy, my kids were happy as well, and they've added to their collection of Sunrise Toyota stuffed animals. They will only continue to grow this collection because we'll only buy from Sunrise Toyota. I would absolutely recommend them to anyone who is looking for a new or used vehicle without the hassle or the stigma that usually follows car dealerships. read more

I highly recommend Sunrise Toyota in Oakdale New York 11769. I would highly recommend this used cars dealership. I would like to express my gratitude to the following, professionals at sunrise Toyota: Mr. Anthony Cruz, thank you for your fortune telling skills and professionalism‼‼This is the second vehicle I purchased from you and the crew, when I purchased the first one you said to me see you in six months for your trade in, I said not me. I should have said see you then. LOL‼long story short I did trade that First truck in and I am happily in that second truck Mr. Cruz foretold. Thank you again for your patience your professionalism. I admit You made it easy. I would also like to thank you Mr. Will Diaz. For your salesmanship and your support. Thank you Frances, Christian and Orlando, for your support and thank you for always being welcoming to me and all who enter your building it makes a difference when you feel welcomed. Everyone has their own special expertise and qualities And that's why I am a frequent visitor. Once again I send each and everyone of you love and light blessings and good health Thank you Mark in financing for helping me get a lower rate on my new purchase. read more

I bought my Toyota Camry from here this summer and I had no issues or problems with anyone that helped me through the process. The dealership is clean and I got help immediately upon entering the showroom. I was able to tell them what I wanted (which was another Toyota Camry, as I had such a good experience with my first one), and they took care of me without trying to use the clichéd salesman lines to get me to purchase something I really didn't want or couldn't afford. My husband was able to negotiate a good deal with the salesman Josh. A finance guy Marty helped me get a good deal on the warranty, as he said I should protect my car from any issues since it was a used car. I was able to pick up the car the next day, and the sales manager Ryan McHale was courteous and friendly as he thanked us and wished us good luck with our new car. Since then, I can't say anything but good things (knock on wood) about how well the car has run. There was a slight issue with the starter at some point, but when I brought it into service, everyone was helpful about taking care of me and the issue was covered under warranty, so that was good. I wouldn't hesitate to use this dealership again. read more

I can't recommend Sunrise Toyota enough! From the moment I stepped onto the lot, I knew I was in for a different car-buying experience. Anthony Cruz, Wil Diaz and Eric William were all incredibly knowledgeable and attentive. They took the time to understand my needs and preferences, guiding me through their impressive inventory to find the perfect vehicle for me. What truly stood out was their transparency and honesty throughout the entire process. They answered all my questions with patience and provided valuable insights without any pressure. The dealership itself was clean and organized, creating a welcoming atmosphere. But what truly sets them apart is their commitment to customer satisfaction. Even after driving off the lot, they've continued to provide exceptional service, promptly addressing any concerns or inquiries I've had. Overall, my experience with Anthony Cruz and Wil Diaz has been nothing short of outstanding. Without out them I would not be buying 2 cars from here! If you're in the market for a new or used vehicle and want a dealership that prioritizes integrity, professionalism, and customer service, look no further than Sunrise Toyota ! read more

After visiting every Toyota dealership from Riverhead to Valley Stream(and many others; Jeep, Nissan, Chevy, etc...) we made our way to Sunrise Toyota to meet Mr. Will Diaz. We initially were there to look at a pre-owned (which Will was extremely helpful) but we didn't find exactly what we were looking for. That is when we asked Will to walk us through leasing a new model. We were treated with patience, courtesy, professionalism, and respect. It was quite refreshing to deal with someone who had our best interest in mind. We also worked very closely with finance manager Meredith Ventura. Meredith worked with us to structure our lease how "WE" wanted it and worked with transparency the whole time. Lastly we were assisted by the in house insurance specialist Lex Morales. Just like the rest of the team, Lex had our best interest in mind and was very knowledgeable. Bottom line is that our experience was so good that we are now customers for life. We would recommend Sunrise Toyota to anyone and will surely suggest that family and friends go see Will when they are ready for a new car. read more

I was recommended by a friend to try Sunrise Toyota after telling her about my terrible experience I had at other dealerships across Long Island. She told me to go see Mike Washington and I am glad I did. He was very helpful as I was unsure if I wanted a sedan or SUV. I ended up going with a RAV4 Limited. I was trading in an older car with no where near as much technology. Mike was very knowledgeable about all the new features and took his time in showing me everything I needed when I picked up the car. When it came time to do the paperwork, Josh Roberts was the business manager. He was very thorough in explaining the benefits of a couple products, one of which I bought to keep my car protected. Ryan Coltellino, the Manager even came out to ask me how everything went and let me know if I ever need anything to let them know. They even gave me a stuffed rooster which told Mike will make my dog Milo happy. I am very satisfied with my experience and will let everyone I know that needs a car to go to Sunrise Toyota and ask for Mike read more

When my boyfriend and I initially came to Sunrise Toyota on Wednesday night, we were unsure if I was even going to be able to finance a used vehicle, but thanks to the amazing effort of Orlando, Juan, and Jason, I drove off the lot with a beautiful 2015 Corolla last night. From the moment we walked in, everyone was extremely friendly, easy going, funny, honest, and no-nonsense. Not once did we feel that we were being pressured into anything, or that the guys were just in it to get the sale. They all made it clear that they wanted what was best for my boyfriend and I, and they went above and beyond to make it happen. By the end of the night last night, after some roadblocks, a holiday, and tons of effort from the 3 men that helped us through everything, we were completely comfortable making the purchase, and left extremely happy and grateful that there are good salesman out there that aren't just out for themselves. We would recommend Sunrise Toyota to anyone! Thanks again, Orlando, Juan, and Jason!!! :) read more

Hello my name is Elizabeth and I don't ever do this bc I usually don't have the time but I do want to take this time to thank Will Diaz for the excellent work he did with me. He has helped me so much and got me approved and comfortable with all the arrangements done even under the certain circumstances that I had where my credit wasn't great and I had no money to put down. Even then he worked hard to get me what I wanted and included me in everything. I also don't ever recommended anyone bc i don't really want to be the middle person if something goes wrong but I trust Will enough to recommend him to anyone and I have recommended him. In the sales industry it's really tough to find someone you trust and that could involve you in every step of the way, and could give you the satisfaction of knowing that you walked away with a reliable and good looking car. Will diaz is THAT guy. Thanks so much and all your hard work was appreciated on my behalf. Continue with that smile and efficiency you had with me. read more