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    A Northeast Cleaners

    4.0 (18 reviews)
    Open 7:00 am - 7:00 pm

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    17 years ago

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    16 years ago

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    10 years ago

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    9 years ago

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    7 years ago

    Terrible staff, horrible building that's falling apart, clothes came back still dirty and on top of that it's hard to bike to it.

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    15 years ago

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    16 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    15 years ago

    I'm sick of everyone just going on yelp to write bad reviews and bitch. This place has great, friendly service and reasonable prices.

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    15 years ago

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    14 years ago

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    Seattle Express Cleaners - Before

    Seattle Express Cleaners

    (178 reviews)

    $$

    Downtown

    I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

    I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

    Big W Cleaners & Alterations

    Big W Cleaners & Alterations

    (28 reviews)

    $$

    University District

    Do NOT come to this place for alternations. I came with a wrap dress that I needed hemmed for a…read morewedding that I was going to. I brought the shoes I would be wearing for it and the owner and I agreed upon a length about 1 inch off the floor so it wouldn't touch the ground. She was pretty curt on the phone but I didn't think much of it. I came 2 weeks later to pick the dress up and when I got home and tried it on, not only was it too long and dragging on the floor so I couldn't walk in it, but it was also visibly uneven. So much so that my roommate instantly noticed it when I tried it on. I called and the owner insisted that I come back to show her the problems, so I did so. What followed was one of the worst experiences of my life. The instant I got there and explained my issues with the hemming, she began yelling at me. Literally screaming for 20 minutes straight as she argued with me that I told her the wrong length and that the unevenness was a factory defect, not her fault. She also claimed that no one had ever complained before, which I seriously can't believe. I can't express enough that she was literally yelling at me. I paid $90 for this hemming job. Once she seemed to lose her patience, she started asking me if I didn't understand her English. My parents are first generation immigrants. I grew up with "broken" English. The fact that she would start accusing me of not understanding her English and yelling at me instead of acknowledging her mistake really shows that she doesn't care about her customers. She also tried to guilt me, saying that my dress had a ton of fabric and it was so difficult to hem. Again, I paid $90 for this, presumably because it was so much yardage. She offered to fix it for extra cost but why would I agree to that. Again, I paid $90 for just hemming, not to mention was yelled at. Overall a horrible experience and I would never come here again. Edit: The employee's son called me and asked if he could do anything to make this up to me. He was very nice and apologetic but again only offered a rehem for 50% of the original cost, which I was not comfortable with taking due to the quality of the initial hem. It's great that they are a family-run business but I would still not return.

    Who takes cash only in 2021? I was told they don't take…read morecards due to the "fee". I hope that works for them.

    A Northeast Cleaners - laundryservices - Updated May 2026

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