I bought the house with their sticker still on the original AC unit--nearly 30 years old. As it…read moreturns out, they know the system intimately and have essentially rebuilt it piece by piece over the years. Both times I've called, they came promptly. I probably should replace the unit, but it's still running. Each visit was handled by capable, reliable, older technicians who clearly know their trade.

Very professional staff, they are knowledgeable of the service that they provide. Thank you for…read moreyour service over the years.

Local business in Killen area. Father & son team...very…read morepolite and helpful. Great service and fair pricing. Stopped leak and flushed tankless hot water heater.

I have been having problems with my plumbing for awhile now. I have had a very well known group out…read moreof Florence that have made a few service calls to my home. They was rude, acted as if it was my fault and left my bathroom a disaster with waste slung everywhere. Took me 6 hours to clean up their mess. Paxton Agee came today. He was such a nice guy. He explained things to me in a way that I could understand it. He fixed my problem in a very timely fashion. Such a kind, honest, and wonderful plumber. I highly recommend that you give him the opportunity to do ALL your plumbing. He made sure everything was fixed and cleaned up his mess. His prices are great too!! He is the BEST man for the job in our area. He will not only save you money and time but he will also treat you with respect and kindness. Highly recommend him!! ​

Jason and his staff are knowledgeable and considerate when performing their services on our HVAC…read moreequipment. I have full faith in all work they perform.

Shelton has always been immediately responsive, courteous, professional, clean and polite. On the…read more4th of July my AC stopped working. I called Shelton at 7:30 am, expecting to leave a voice message. Jason Shelton answered the phone, and came right over! He was here by 8:00. Problem solved and at a very reasonable cost. Most service providers charge double for a service call on a holiday. I have recommended Shelton to my neighbors, and they always have thanked me for the recommendation.

Had a young man Dakota come look at my ducts and was nice and professional and honest , took…read morepictures to show me exactly what needed to be done this company is always on time and arrives where as some other company in Winston county never showed up so my gain with a better honest reliable company . Could not afford the duct work needed so .... when I come up with money for a new Hvac will probably just get one through sears on a financing program that they have... but start at 3500 and 4000 for a new Hvac ‍

Excellent! Very knowledgeable, great communication. Always…read moregreat experience! She is the lonely Maytag repair woman!

We were very pleased with Tameka who repaired our washing machine. The machine's water flap stuck…read moreand water kept running, plus other issues. She diagnosed the problems correctly and returned a week later with the ordered parts. "Johnnie On the Spot" also worked with my appliance insurance which we are grateful for.

Don't call this company if you want actual service repairs. I called and was told without a…read morerecommendation from a current customer they would not do any service repairs. The lady that answered the phone then tried to backtrack and say well let me call the owner to see if he would want to look at the repair. We had our HVAC unit struck by lightning so not a small repair. So to sum up the call their customer service sucks.

I would recommend comfort 1st. To anyone who need work done. They do a great job and prices…read morereasonable.

They worked well with my home warranty company and I was pleased with the work they did. They came…read morerecommended by a friend .. they are my new go to plumbers

I've used Crouch & Sons several times for my home, for various things that needed to be done. The…read moreurgency is always high when you're dealing with plumbing issues, and these guys have the same urgency I do even though it's not "their problem." They always get a crew over to me quickly; the longest I've ever had to wait was one day, and that issue was not as urgent as others I've had. I've had different crews of 2 come out each time, and they have all been equally as amazing. One guy even overheard me mention one of my showers was draining slow, so he snaked it and fixed the issue while his partner was addressing my primary issue. The last time I called them to come out, one guy even went through my unfinished crawlspace to make sure the water damage I'd seen was not affecting anything structurally. No matter what, I know they will always do far more than what is expected of them. They don't care if it's "not their job" or if the issue is different from why I called them, Crouch & Sons will always go the extra mile. Like any service professional, they charge by the hour for their work. If you expect them to not charge anything after scheduling your request & sending a crew to your address, simply because they could not help or it was a "quick fix," you don't know how the service industry works. If any labor/service professional comes out to look at a problem, the minimum you're going to pay is the rate for one hour's work. Exhaust every alternative first, and then if you need the advice of a plumber, you're going to pay for their knowledge! They are never out to take your money, so anytime it's been a quick answer to my problem, they will try to do any smaller tasks that I may need while they're here. I will NEVER use anyone other than Crouch & Sons for my plumbing needs. They have been beyond amazing to work with, and I can be stress-free knowing that I have their support for any plumbing issues that may arise.

Birdwell Heating and Cooling is the best! Trusted and…read moredependable always! During this cold cold weather our heat went out! Payton came out and got it going quickly! Great attitude and knowledgeable! Thanks so much!

Tim and Payton came to see me this morning. I was torn up over a situation at my home. I called…read morethem and they immediately came out examined the situation and promptly fixed it and helping me I could never ask for better folks to come to the rescue and they did .thank you so much to Peyton and Tim for the hard work that they showed in the kindness they showed to this old lady lol thank you, Phyllis.. I highly recommend them. thank you, Phyllis.