Mr Appliance is the best I've dealt with! Lee is always on time and does a great job. Whoever the…read morereceptionist is represents the company very well. Always pleasant and very helpful.

Showed up for appointment on time and quickly and efficiently fixed our 20+ year old dryer with a…read moreone year warranty on the new belt.

Bernie has always done a great job repairing our appliances! He is honest. Once my dryer wasn't…read moreworkin, I took it to him he said there's nothing wrong with it. He explained what could have been obstructing path, & loading unloading dislodged it. He easily could have cheated me out of a large bill, but I paid the small fee to have it looked at & went home with a dryer that has never given me trouble since.

We had Bernie's Appliance at our house for a washer repair. First the parts sent were not the…read morecorrect parts according to Bernie, this is what warranty automatically will send(why would the warranty company send 2 parts without even knowing) then another part was ordered and another appointment set up. They ended up showing up at my house the day before my appointment and then reported it to my warranty place that nobody was home. When in fact, my appointment was the next day. The next day showed up they never showed up. When they would show up, they could never seem to get to my house much before 6 to 7 PM. When we finally got the correct part and Bernie showed up to put part, in I'm sitting in my living room and under his breath I can hear him swearing obviously things weren't going well for him. Then after he leaves, I get a text from him that says ma'am you need to call there's a problem with your warranty so I I said what's the problem he said warranty says that you said we never showed up for our appointment I said well you did today, but you didn't yesterday when I had an appointment. well when they call you or if they call you, please tell them I showed up. I will never recommend Bernie's to anybody friend or not a friend and the next time I need work done it will not be Bernie's.

We have used these men twice. The first time was when our refrigerator freezer stopped working…read more The guys were prompt, knowledgeable and thorough. They did good work and cleaned up afterward and their charges were quite reasonable. The second call I made was to have them do a thorough check out and preventive maintenance on our heat pump system. Again we were very pleased. I highly recommend them.

From the owner: Leisure Comfort Heating Cooling And Refrigeration, Inc. is dedicated to providing our customers…read morewith the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.