We have used these men twice. The first time was when our refrigerator freezer stopped working…read more The guys were prompt, knowledgeable and thorough. They did good work and cleaned up afterward and their charges were quite reasonable. The second call I made was to have them do a thorough check out and preventive maintenance on our heat pump system. Again we were very pleased. I highly recommend them.

Friendly team at a good price and arrives on time! Did a great job cleaning my system!read more

R&B installed a new unit to our home last summer. We started experiencing some problems as the…read moretemperatures were getting warmer. We requested a service call and Michael immediately found our problem and it was corrected at no charge to us. He also suggested power surges be installed which we decided to do. Michael was very knowledgeable and explained all aspects of the work we needed.

I came home to a HOT house after spending the day with my sister at rehab. After checking the…read moreinternet, I called A O'K. It was after 5:00 on a Friday afternoon and the lady that answered my call was bright, cheerful, and very understanding. She had an extremely knowledgeable and efficient individual at my door within an hour! I highly recommend A O'K to everyone needing superior and reasonable priced service.

This Heating and Cooling company is top notch. I had an emergency during mothers day weekend and…read morehome was so hot we couldn't even enjoy the day. I posted on Facebook and tech was there within 30 mins and had our home cooling with 45. Price and service was outstanding and will be sending them more business. Highly Recommended. A++ Service and Pricing was outstanding. Overall experience was well and beyond expected.

Local business in Killen area. Father & son team...very…read morepolite and helpful. Great service and fair pricing. Stopped leak and flushed tankless hot water heater.

I have been having problems with my plumbing for awhile now. I have had a very well known group out…read moreof Florence that have made a few service calls to my home. They was rude, acted as if it was my fault and left my bathroom a disaster with waste slung everywhere. Took me 6 hours to clean up their mess. Paxton Agee came today. He was such a nice guy. He explained things to me in a way that I could understand it. He fixed my problem in a very timely fashion. Such a kind, honest, and wonderful plumber. I highly recommend that you give him the opportunity to do ALL your plumbing. He made sure everything was fixed and cleaned up his mess. His prices are great too!! He is the BEST man for the job in our area. He will not only save you money and time but he will also treat you with respect and kindness. Highly recommend him!! ​

Our heat pump fan motor failed July 4th. Eric checked unit and then went to see if anything in…read moretheir warehouse. The part had to be ordered and Alicia did a great job of making sure part was enroute and kept me informed. Jeremy drove to get part on the 8th and then came to install. These people are the best.

This company is a scam and Larry Mabe is the biggest scam artist around. As a contractor I hired…read morethem once and once is all it took to install a unit and new duct work. Worst mistake I ever made and lost clients because of them. The work is worse than crap although cheap but cheap comes with a price you pay later having to redo it all. Details - They will send some teenage kids to run the duct work. Some of those I found was just laying on the ground not even 3 feet from the duct to heat/cool the house. Next the compressor of the unit would go out every 6 months, which the parts was guaranteed for 5 years but Labor was $500 each problem, the homeowner told me that was costing them $500 or more each 6 months on a brand new house(Total Scam). I eventually, just replaced the unit out of my pocket and called a more reputable company to replace it. Mabe, Sweetwater, etc.. whatever they call themselves now after the BBB gets after them changes the name and would not offer one cent in retribution. Whatever you do, don't use these scumbags.

I was having to charge up my ac every year atleast 2 times during the summer that got old so i went…read moreby and talked with Justin he ordered me a new unit and the next day in the pouring cold rain they was at my house installing my new unit thumbs up high 5 and highly recommend mabe heating and air

They worked well with my home warranty company and I was pleased with the work they did. They came…read morerecommended by a friend .. they are my new go to plumbers

I've used Crouch & Sons several times for my home, for various things that needed to be done. The…read moreurgency is always high when you're dealing with plumbing issues, and these guys have the same urgency I do even though it's not "their problem." They always get a crew over to me quickly; the longest I've ever had to wait was one day, and that issue was not as urgent as others I've had. I've had different crews of 2 come out each time, and they have all been equally as amazing. One guy even overheard me mention one of my showers was draining slow, so he snaked it and fixed the issue while his partner was addressing my primary issue. The last time I called them to come out, one guy even went through my unfinished crawlspace to make sure the water damage I'd seen was not affecting anything structurally. No matter what, I know they will always do far more than what is expected of them. They don't care if it's "not their job" or if the issue is different from why I called them, Crouch & Sons will always go the extra mile. Like any service professional, they charge by the hour for their work. If you expect them to not charge anything after scheduling your request & sending a crew to your address, simply because they could not help or it was a "quick fix," you don't know how the service industry works. If any labor/service professional comes out to look at a problem, the minimum you're going to pay is the rate for one hour's work. Exhaust every alternative first, and then if you need the advice of a plumber, you're going to pay for their knowledge! They are never out to take your money, so anytime it's been a quick answer to my problem, they will try to do any smaller tasks that I may need while they're here. I will NEVER use anyone other than Crouch & Sons for my plumbing needs. They have been beyond amazing to work with, and I can be stress-free knowing that I have their support for any plumbing issues that may arise.

Don't call this company if you want actual service repairs. I called and was told without a…read morerecommendation from a current customer they would not do any service repairs. The lady that answered the phone then tried to backtrack and say well let me call the owner to see if he would want to look at the repair. We had our HVAC unit struck by lightning so not a small repair. So to sum up the call their customer service sucks.

I would recommend comfort 1st. To anyone who need work done. They do a great job and prices…read morereasonable.