FYI- PLEASE DO NOT PARK WHERE YOU SEE ANY RED SIGNS ON WALL/ BUILDING!! My vehicle was told from…read more72 E Lynn St, Columbus, Ohio 43215 on 5/24/2026. First I asked the restaurant if it was okay to park in the lot across from them and was told yes. When I cam out the tow man was about to tow my brother car! I asked why I car was told and was informed that someone called. The tow man stated that he came inside the restaurant and asked them to make an announcement and was told no, which later we found was a LIE! And to add insult to injury, the tow man called the Gahanna location of the restaurant, but you're towing a vehicle from downtown Columbus, does that make sense, NO! SHAMROCK TOWING company is a big SCAM! People do not come downtown to park illegal to be towed! DON'T LIE ABOUT COMING INSIDE A RESTAURANT! And on the paperwork from the tow company, it shows a TOTALLY different ADDRESS than where I was PARKED! Not sure who regulates tow companies but SHAMROCK needs to be LOOKED INTO!! SCAMMERS & LIARS!!! NO STARS!!

My son was in an auto accident and the police called for a tow for him as the car was blocking…read moretraffic. The tow truck driver was comforting to my son, gave him the idea to get his stuff out of the car and explained the next steps. When a young kid is in that situation, a little compassion goes a long way. We went to the lot the next day to finish clearing the car. The lady in the office answered our questions and the gentleman that accompanied us to the car reminded us to get the plate (he even removed it for us). Being that we were in a horrible situation with an accident and the car likely being totaled, every Shamrock employee we encountered made it a little better by being friendly and helpful.

After my son's car was impounded management really went the extra mile to try to get important…read morelegal steps accomplished. She should definitely get a fat holiday bonus this year. Thanks Shelly

I hit something on the road and my tire went flat immediately! I called the dealership and they…read moretold me to call Cal's towing. I was a little stressed out because I was sitting on the side of 71 S. and they told me they would have a driver to me as quickly as they could. They gave me the amount of time it would take for the driver to get there and he got there during that time frame. The driver was so professional and so kind and I felt like he was really looking out for my well-being. I don't spend much time on the side of the road so I wasn't sure where to go or how quickly to get into the tow truck so that he could do what needed to be done. Josh took great care of me and my car. He was so professional and so nice - I highly recommend this company!!

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Needed a winch out during the recent treacherous storm. They were there in less than 10 minutes…read more (I'm in the neighborhood, but still). The whole process was quick friendly and efficient. The price was good. Would use again (although hope I don't have to).

I would highly recommend Collision One for any body work. Extremely professional, excellent…read morecustomer service, excellent body work and reasonable pricing.

If you are thinking of bringing your car here, DONT! These guys are either incompetent or crooks…read more Brought my Honda in for a door repair. They replaced the door but did a terrible job. There was a bunch of wind noise, and the seal around the door leaked. I took it in for them to fix, and they ripped the seal and claimed not to be able to get another one for 8 months due to parts shortages. I finally took it to another shop, and they got it done in 4 weeks

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

I was very pleased from start to finish you guys are awesome from customer service to…read moreprofessionalism, and Blake O' Bryan is a class act ...Thank You

The process is simple and smooth. From the receptionist to the repair expert this company is…read morefriendly, knowledgeable, and efficient. I feel like this company saved me both time and money. A tremendous value.

I cannot recommend Jason at Straightline Autobody highly enough. I recently brought my vehicle in…read morefor a highly complex and sensitive issue requiring a deep biohazard cleanup and a complete teardown and replacement of the entire dashboard.Jason did an absolutely flawless job. It was an incredibly tedious and intensive repair, but the craftsmanship was immaculate, and the car looks and smells brand new. Beyond their technical skills, Jason showed incredible empathy, communication, and dedication throughout a stressful situation. He went above and beyond to ensure the job was done right and treated my vehicle with the utmost respect and care. He has a customer for life.

Straightline auto body is literally the best . They are the…read moremost amazing people I've come across in a long time . They have always made sure to take such good care of me/my car in every way they can . I was in an accident in 2019 where I was rear ended . They did all the work through insurance at that time . I ended up having issues with water getting into my car several YEARS later that was related to the accident & without hesitation they asked me to bring it in . They paid for my rental , & took care of the issue . Well the same issue started again (not necessarily an issue with the repair but nonetheless) Again they said "bring us the car & we will have a rental waiting" . They kept my car for TWO months to make SURE the issue was resolved . Leading us to now . Unfortunately here my trunk is , taking in water again !! I call , they say absolutely bring it back , we're going to figure this out ! Well , this time it was due to the installation of my backup camera done recently ! They had ZERO obligation to help me let alone cover the cost ! Had they required payment I would have been out of a car honestly . They not only fixed the shop's mistake from the backup camera , they cleaned the ENTIRE inside of my car to get rid of the mold & mold smell . They didn't ask for a dime , & even after apologizing 500 times honestly didn't one time make me feel bad ! Coming across genuine/good people these days isn't easy , especially in the business world . Thank you Jason , & all of the straightline team !!! I can't even express how thankful I am to you all .

Communication, integrity, professionalism, punctuality, quality of work. Best service I have ever…read morereceived. Excellent value and you can't even recognize where our car was dented.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.