I visited their competitor first. I needed a watch battery. The competitor said they wanted me to…read moreleave it overnight. I had used them before for a battery and they charged $15- BUT, I didn't want to leave it overnight (do paperwork, etc.) so I told them I would try Alexander's. I entered Alexander's and the technician was busy with a customer. I told her I didn't mind waiting. I sat in a chair and played with my phone. About 15 minutes passed and the technician told me my watch was ready. She told me "NO CHARGE! ... because you had to wait." NO CHARGE!!! You can bet that is MY STORE from now on. I don't know why that other store has to keep a watch overnight for a 5 minute job-- meaning I have to make a trip back. Nope! Nope! Nope!

Outstanding service, knowledge and follow up. I will return to purchase more items in the future.read more

I have always had great service at Brian Davis jewellers. Their staff is very friendly and helpful !read more

Brian Davis Jewellers are an awful business. They don't know what is going on in their store half…read morethe time. They are extremely unorganized and their customer service is terrible. If you try and address an issue with them, they will deny it and will not help you any further. I would ABSOLUTELY NOT RECOMMEND THIS PLACE TO ANY OTHER PERSON. I tried to file a complaint with the BBB and they flat out lied and so I was unable to file it. Beware of buying your diamond jewellery from here.

I am writing this review from my fiancé Alec's Yelp account. Dion, Jonathan and Sergio are class…read moreacts. They were so helpful from beginning to end throughout our engagement process. My fiancé took my grandma's heirloom diamond and put it in a new setting. Dion was so so helpful and friendly throughout the whole process. The finished product was everything I dreamed of! I had to get the diamond brought down slightly and they worked with my jeweler in San Francisco (where we live) to get it fixed and took care of everything! A month later we went back to buy my fiancé Alec's wedding band and they were once again extremely helpful and all around happy and friendly people to do business with. I highly recommend them!!

We had been a loyal customer for over 15 years. We put our trust into our bridal set and bands…read morepurchased for our wedding! We followed all of the maintenance recommendations on these items and purchased many other cherished pieces over the years. We began having an issue with my wedding set cracking in a certain spot. We had it in for 3 visits within 6 months for repairs. They tried to convince us that we needed to pay $3,800 to have it remade. It was not adding up to us and our trust in them began to fail. I finally picked my ring up in the condition listed as needing to be redone. I took it to a recommended family Jewelry Store in St. Clair and they were saddened that it was not receiving the care or expertise needed to make my ring perfect again. I am beyond disappointed with my experience with Lawrence jewelers. I feel as if we are a number to them now and they did everything they could to make some money off my cherished wedding pieces purchased and designed by them. I think it is shameful. Happy to share that with the right expertise, Coughlin's Jewelers has restored my ring and it looks more amazing than the day of our wedding!

Amazing service. Staff is very knowledgeable and paid the most for my scrap gold. Couldn't be…read morehappier. Thanks so much for helping me pay off my bills.

Horrible customer service they insult you with their prices they are willing to buy for and the…read moreowner or manager has no customer service skills

Great little shop with reasonably priced items ranging from a ball of yarn to high end jewelry and…read moreeverything in between. It's a great shop for stocking stuffers for that hard to buy for person on everybody's list. Terri the owner is super helpful and knowledgeable if you are buying for you knitting nut in the family. I personally am a huge fan of the imported chocolate and sweets. Top Notch!

Tried e-mailing 3 times and never received a response so I drove to the store attempting to pawn an…read moreitem that they told me they weren't taking. Would have been nice to have an answer through e-mail so I wouldn't have wasted my time going.

From the owner: Located in Sarnia, The Pawn Shop buys and sells gold, jewellery, electronics, tools and more at…read moreprices you can afford. Give us a call or visit us today to see our variety of inventory.