Legacy is Awesome Sauce. Staff is concerned and cares for my recovery experience by always being…read morethere answering questions, 12 step direction, and incredible client group meets. I have personally been a client from Resident, PHP and now IOP, from the beginning they have been right on with assisting/teaching needed skill sets that I have in my tool belt. The type and quality of care is beyond word expression. Thank you for being here for me. Tisa M.

This rehab facility is not recommended, it's understaffed and the staff is completely mixed with…read morelesbians and Trans gender people. The staff is also made up of recent clients of the facility. The nurses are very nice, but they will not give you your medication when needed, it is dispersed when they want. The curriculum is redundant and not effective.

Staff is great and friendly. They go above and beyond to take care of the residents. Excited for…read morethe future of Riverside!

Made this account because no one wanna answer the phone…read more Came to drop off my aunts clothes Saturday afternoon, she was full of urine and feces and said no one had come to check on her, when I finally got the help she needed, the person coming to help was running like a chicken with no head. Come to find out there's only 2 nursing aides for the whole building. We're taking my aunt out of here, this is ridiculous. It's never been this bad, I come every other weekend, I'm absolutely disgusted and horrified. It's inhumane to have people laying in there filth, but to have the entire population of the building on a few individuals is unsafe and dangerous! It's so sad to see this place work their employees like this, I took my anger out on the young lady with too much going on. She was polite and apologized for the wait, when it's like, Why are the employees apologizing for the managements lack of competency, and their laziness!? The patients I've been seeing more of are younger than me and screaming about smoking. This is an old folks home! Why are the people hanging out on riverside in the same facility as the disabled/old people?! That's dangerous and a lawsuit waiting to happen. Obviously this place has turned into a drug/rehab/Homeless shelter. The people working, and tolerating these awful work environment there are angels for sticking it out for the patients because obviously the people making the big Bucks are cutting the costs and putting everyone at risk by understaffing. Every time I call I cannot get through to anyone in charge! Where's the management? Why are y'all not picking up my phone calls? I'm pretty sure this place is on its last legs. Take your family members out of there! Run and do not look back.

Hello My son Jody was in a severe car accident and has a…read moresevere TBI We were blessed to be taken in here and I want to say that everyone here is so wonderful and they truly welcomed us w loving arms and we genuinely felt like family. The therapists nurses and all the techs were always so giving of their time. My son hasn't spoken since his accident Aug 16th and we're still looking for this to happen. If you're lucky enough to be here w your loved one. Please tell them Ken and Jody are forever grateful foe all they did.

The communication was terrible, the doctor didn't even now about the stuff that was going on in the…read moreunits, they do a conference call once a month but no one is on camera so you can't match faces. My daughter got into trouble serval times, like I said the communication is useless. My daughter tried to harm herself I didn't get no phone call and I asked why and they said because she didn't need an ambulance. WHAT!!! When she returned home she stilled had the scars on her body.

I was admitted to St. David's Rehab Hospital's neuro floor in April 2025. I could not have asked…read morefor a better place to recover. I had been in ICU with a Guillain Barre diagnosis and was suffering from a large loss of sensitivity in my feet and hands, weakness everywhere, I had a trach in place to help with my breathing (had been on a ventilator for two weeks prior to that placement), and I was unable to lift my dominant arm making it difficult to do much of anything--getting dressed, brushing teeth, cleaning myself, etc. They took wonderful care of me and even made special accommodations for me to be able to bathe daily--difficult with a tracheostomy and generalized weakness. The SLP, Raya, was so helpful. She helped me learn to swallow again and speak better. PT was aggressive but I don't regret being pushed. In fact, they told me to rest more! OT, well let's just say, they were over the top helpful. They took special precautions to help me get to a shower--which I hadn't had in weeks (being immobile I did receive bed baths but I'm a REAL bath girl, LOL). I give them all the credit for helping me recover almost completely. I'm so grateful they accepted me directly from acute care. I highly recommend their services.

i was a patient at St David's Rehabilitation Hospital on 32nd Street after a 13 hour spine surgery…read morewith spinal fluid leakage and paralysis on my right side. I spent five days in the ICU. After several days inpatient at Ascension Seton during which I had large amounts of spinal fluid leaking through my bandages I was eager to get to St David's to begin my recovery. I had been to St David's Rehabilitation Hospital in 2022 with excellent recovery after cervical spine surgery and two weeks of physical therapy and delicious meals three times a day. I spent four to five hours a day in physical and occupational therapy. I wanted to recover with them after my difficult procedure. I was once again very happy with my rehabilitation. My doctors, nurses, physical therapists, and other staff couldn't have been more skillful, caring, and kind. Go here, if you want great care and excellent rehabilitation. You'll be very happy during and after your rehabilitation.

A family member really needed help and Austin Recovery was the first place she was willing to admit…read moreherself in to. They accept insurance and offer payment plans. The Executive Director personally made time to encourage my family member and she was supported throughout her stay. The transition from residential to outpatient was immediate and she was so proud of herself when she completed. Thank you!

From the owner: Austin Recovery's full continuum of care for substance dependence includes:…read more* Residential 30 and 90-day programs, for adult men and women and including individualized and group treatment. * Medical Detox for adult men and women. * Family House: Austin Recovery is one of only a handful of treatment centers in Texas offering women the opportunity to bring their children (ages 0-5) with them into 90 days of treatment by providing onsite daycare and a parent educator. This allows women to focus fully on recovery without worrying about their family. * Outpatient and Aftercare Services: weekly counseling and classes. * Alumni Association: The Austin Recovery Alumni Association helps clients transition to a new life with new friends in sobriety. The ultimate goal is recovery without relapse and establishing healthy behaviors.

The staff is very RUDE especially Lamitra!! Every time I…read morecall they seem so bothered to answer any questions I'm always being transferred no one knows what's going on.

8 months ago we had to find long term memory care for my father in law. It's hard to find this type…read moreof care where they don't "lock 'em up". My FIL has Alzheimer's dementia and is a very easy going pleasant man which makes his care easier than others. It is a rehab and memory care facility and there are people there in poor condition. I have never once had any reason to believe that my FIL or anyone else is mistreated. They love my FIL! They keep him engaged, healthy and as sharp as one could be in his condition. I visit three times a week and take him to lunch or just have coffee. That he loves the place is another reason to be happy. We have never had a bad experience at Heritage Park. Now, HHS benefits! That's another story.

My family and I will be forever grateful with Dr. Latorre. He has gone above and beyond to help us…read moreand our grandparents. After hearing multiple doctors/physicians tell us no, he managed to tell us yes. He fought for what we wanted and always gave us hope and a new answer. We have deep gratitude for all his support. If you are looking for an honest answer and something that will benefit you, please consider Dr. Juan M. Latorre (:

A relative had to stay here for 2 weeks after a hip fracture. I had been given a choice and this…read moreone seemed ok online. It turned out to be great. Nurses and techs are very hardworking, professional and attentive, especially appreciated given how depressing these places could be. The physical therapist and occupational therapist we were assigned were both outstanding! They couldn't have been more thoughtful and patient. It's a modern bright place with a common room where you can have a meal or a game with visitors. The therapy gym room looks well equipped. Only constructive feedback I have is the check in could have been better. We weren't really greeted by anyone like the case manager and so we didn't really know what was ahead of us.

This place is awful! Do NOT leave your loved ones here! It is a prison, which we cannot pull my…read moregrandma out of because the doctors won't sign off on it because they're making money on keeping her here. Insurance won't pay for her equipment without a doctor release. It's COVID, so I understand why we can't visit, but apparently, we can't call either. When we do, we RARELY get someone to answer. When they do answer the phone, they can't answer our questions and have to offer a call back, which never happens. We've provided my grandmother's medication list multiple times, and they STILL didn't put her on her right meds, which sent her downhill fast. She's supposed to be doing rehab for a severe stroke, but they don't exercise with her. I had to stand at her window to get her nurses attention to tell me what her therapy schedule was, and they don't have one! We can't drop off any food or drinks or entertainment. The personal items she came from the hospital with, including a tablet, rosary, prayer candles, comfortable clothes and a plant have all been locked in a closet and kept from her.

Great place to work for. Have been here three years. Company takes care of employees and supports…read morethem. Always open to suggestions because no place is perfect. Love our residents and family member.

Poor service, staff needs more training and respect to patients. Don't go there!! Very slow in…read moreresponse to patients need. Too many inexperienced nurses work there. Good luck

We love Cynthia! A neighbor recommended her when I asked about a chiropractor & she helped me a…read moreLOT. But Cynthia is SO MUCH MORE than "just" a chiropractor! She researches & looks for alternative treatments that WORK. She has an associate, Dr. Mael, who is also a chiropractor. I have seen him, as well, and totally trust BOTH of them with my back! She also has associates who do yoga, massage & other healing practices for WHATEVER ails you. Cynthia gave my husband's shoulder back to him. He'd had chronic pain for YEARS. Through adjustments & magnet therapy, he is pain-free! I have heard AMAZING testimonials about what her magnet therapy has done! One, in particular, stands out... a lady had SUFFERED for YEARS with painful, chronic psoriasis on her feet/ankles. No Western Medicine physician was able to do anything lasting. After just a few sessions with Cynthia, the pain is GONE & the redness (I saw it!) is going away. Needless to say, she is THRILLED -- Cynthia is DEFINITELY WORTH A CALL --she's located South of Austin & WORTH the drive.

Just had another great tune up with Dr. Jeff & it was quick relief from the strain & pain from hard…read morework in the yard over past few days. I'm going to check out the class on Somatic Movement to be better prepared for strenuous and every day physical activities.