The scheduler is completely disorganized…read more First off, their hours are incorrectly listed here. She said they're only open three days a week, and close at 2:30 pm. I called on 4/1 and was told I could come on 4/3, or the week of 4/15. I chose 4/3. I spelled my name for her twice since she took it down incorrectly the first time. She called back afterwards saying she hadn't taken my name down. I reminded her I had even corrected her, and she remembered and apologized. Then I got an e-mail confirming 4/5. I called back and she said that was a mistake and I'm scheduled for 4/3. I couldn't find the place on 4/3, and called. She said I'm scheduled on 4/10, which wasn't even available when I first called. I actually never got a confirmation for either day. In each interaction I asked about paperwork she said she would send me. Of course I still haven't gotten it.

I've had two total knee replacements, and most recently, two total hip replacements. Suffice to say…read morethat I know a bit about physical therapy. These folks get it right. You have your Therapist's full attention, for a full hour, and more importantly, they actually care! I've made great progress, but am far from finished, and my therapist has given me ideas as well as various bands to use on an upcoming rather lengthy road trip. They reassess periodically so that you can see the progress you've made, as well as sending that information to your physician. Friendly, extremely professional. In my opinion, the best in Austin.

I like Roxane, who works with me. She really goes above and beyond! This time, she had her foot in…read morea boot and still tried to do what she could to teach me my exercises/monitor my progress. The North Lamar location is also super easy to get to, being just off 183. The only thing I'd change about this place is I'd appreciate some sort of text or email confirmation of my appointment. The phone calls are fine but leave room for confusion (I realized after I hung up that I couldn't tell if the receptionist said my appointment was at 4:30 or 4:40).

My experience with Austin Physical Therapy Specialists has been great. I see Dr. Swap to help rehab…read moremy hip, hamstring, and pelvic floor therapy. I had an over use injury for over a year and felt like I was chasing the cause and not really sure where to turn. I saw multiple PT's, but I didn't feel confident in their care. I'm totally confident with Dr. Swap. She has gone above and beyond to make me feel comfortable. I feel like she treats me based on what is happening in my body instead of just giving me a group of exercises expected to work. I also really appreciate that I see her. Having one person who oversees my care is important to me and she has always helped me feel comfortable with this. I highly recommend APTS!

They were an incredibly helpful group! The front desk staff discussed payment and insurance…read morecompatibility with me to simplify the process. Meanwhile, Katie was very informative and communicative throughout my visit to ensure that I am doing preventative strength training throughout my running season!

I've had this lower back pain for Months and it even strikes when I'm trying to sleep! I took a…read moreweek off and it kinda helped, but let me tell you folks- I was at Mondo no more that Ten minutes and Morgan had me working the pain out while explaining what was wrong from the get go! One visit and I feel better than I have IN MONTHS! I Am Amazed! No weirdness just info and exercises that help and I can do every day! I'm going back next week! Hey man DON"T WAIT! Stop your stupid old pain TODAY! Give them a call now! I SUPER recommend! :D

They do a great job. And they care a lot about you!!…read moreFrom when you make your appointment till you finish your appointments they are there for you. Have a issue with your appointment no problem they will make the changes that works for you.

Kristin is an outstanding therapist. She has the experience to restore function to my thumb in a…read morevery noticeable way after my first therapy session. I drive 75 miles to see her, and recommend her to anyone needing therapy (PT or OT). Kristin is professional, friendly and awesome at what she does!

I'm in physical therapy now (about 2 weeks in), and have a way to go yet, but I'm very pleased with…read morethe progress I have already made with Brad, my therapist. He is clearly well qualified, he's very nice, and he listens and responds to my comments and questions. The facility is very well equipped and pleasant to be in (and I'm really glad they opened a Georgetown satellite and I don't have to deal with the Austin traffic). Home exercises that are specifically for my needs are posted on line each week, and have videos as well as written instructions. They're pretty easy to follow (though not necessarily easy for me to do ). I feel blessed to have the opportunity to be at Symmetry and especially to work with Brad. Even though it's sometimes hard work, I actually look forward to the sessions.

Really love Symmetry and Kelsy, my PT. The facility is great, the staff is amazing and my knees are…read moreimproving!

the staff are very friendly and helpful. I definitely recommend Dr.Hall he was very polite and…read moreinformational, great guy! helped break down my diagnosis. Thank you so much

Great care. Receptionist rosa santoyo helped me out alot along with jatime. Dr hall is great and…read morerecommended.

do not go here for a "custom" hand brace. Save yourself a lot of money and time and order one of…read moreAmazon. My brace does not fit me and looks like a pre school craft project Incredible waste of time and money

My review is actually overdue for many months. I was a return patient of Endeavor, one word that…read morecan explain everything about Endeavor Physical Therapy at this location is UNPROFESSIONAL, plus Poor Management. Although almost everybody here were kind of friendly, it wasn't worth for your $30 co-pay at all. Your section wasn't never over 30 mins and most of the time they let you doing some light exercises on your own, which didn't do a thing to help you getting better. I had a tennis elbow on both of my arms and after being a guinea pig by having them trying on which method might have helped me, I found that dry needling was the best way to help ease my pains. Normally, my PT was Zach who was best on the dry needling here. Amy was very nice, kind, and considerate, but she could do only 5-6 needles on one arm at a time while Zach could do up to 10 needles for both arms. However, there was something very weird here. Zach who normally had been my PT here. When I was a return patient, I had a very hard time making an appointment with Zach. Importantly, they always lied to me when I confirmed that did I make an appointment with Zach. The first two visits I was assigned to a trainee, which I had no problem with, but turned out that she couldn't do a dry needling, which I already specifically asked for. Moreover, Zach had never come to supervise his trainee. The 3rd appointment, again I got confirmed that my appointment was with Zach and it was around the Christmas Holidays. When I showed up and got a register done, they had me waited for 10 mins before telling me that "Amy"?? was ready and I could walk to her. I walked to Amy who was still busy working on her patient, so I waited 15 mins more and started feeling this wasn't right. Thus, I started to walk away, and then Amy rush to me and said if you needed a needling, I could do it now. Yes, she was rushing put 5 needles on my arms without checking the tenses positions then turned on the machine for like 10 mins and then her another patient showed up. Yah, they charged your $30 copay for just 10 mins working on your problem and then got the payment from your insurance. Such a wasted of 30 min- waiting. Unfair and Unprincipled and So unprofessional to having you make an appointment with someone who never showed up or never intended to take care of you. Even more strange when Zach showed up during my 2nd appointment to have a conversation with Amy about why another patient needed to specifically asked for him? Right, I wished Amy could do 10 needles at a time and did a great arm massage as well as Zach so that I wouldn't need to make an appointment for "him", who indeed used to be my regular PT. After experienced 3 lies and paid $30 copay for a 10 minute-section, I felt no more. Then a week later, I got a call from Endeavor and instead of asking me what went wrong. The operator left kind of a threatening voicemail that if I didn't make a new appoint in one week, they would close my account! I was not even sure that this was ethical for this practice since my new PT place confirmed that it needed me to have no schedule for 90 days before they would close my account! I was actually thankful of Endeavor's unprofessional since it made me looking for a new PT. My new PT, Austin Sports Medicine, is better than Endeavor in every way. The 1st time I was there, they already had a goal set for me to get better in 3 months and explained to me what was their action plan. They are very professional and systematic. The operator was also professional, polite, and kind. At Endeavor many times, you couldn't find the operator or cashier and PT would simply tell you that you could pay the next time. At Austin Sports Medicine, I was introduced to another technique of dry needling called Pistol and was the best. My strapping pain was completely gone and they put me on the real and effective arm exercises, supervised closely by PT every time. Additionally, I didn't need to confirm or said anything. They knew the right practice to do by scheduling me with the same PT every time. Nothing Personal or Emotional. Also, I got Notes from my visit reminding what the exercises I had done today. Moreover, they kept all the tools in place and your PT didn't need to walk around in order to find some tolls as Endeavor. Office Surrounding and the PT's desks & beds were as well nicer and cleaner than Endeavor. Additionally, they had lockers for you to keep your belongings. I was more than happy to NEVER EVER get back to Endeavor.

Rebecca's multidisciplinary wisdom and experience are quite remarkable. She was able to analyze…read moreseveral problems, make recommendations and treat me in one double session as I came from out of state. Rebecca also worked on a decade-old piriformis injury. She integrated her Somatic Experiencing skills in such an artful way that I was pleasantly surprised to actually have some subtle trembling as I released the trauma energy from the wound. Thank You, Rebecca! Maggie Kline S.E. Senior International Faculty Long Beach, California (Not San Francisco!)

I've been seeing Debbie for treatment of what I'd originally describe as a 'hip issue' for about 3…read moreweeks now. I'm very pleased with her work. She is a highly skilled professional who went right to work to get to the root of my issues. She has listened to and validated my symptoms and therefore treated very effectively my issues with sciatica, hip/psoas pain, digestive issues and soft tissue problems. I've not seen any of their other practitioners but there are several and they have a steady client base. Some of what Debbie does with me I'd describe as energy work. I'm not adverse to that practice but was very surprised at the real difference it's made in my overall quality of life. However IMPORTANTLY I want to stress her ability with more traditional manual modalities are also highly skilled. I would def recommend this office to anyone looking to improve their quality of life with physical therapy- traditional and alternative medicines. Also the office and staff are conscientious in their cleaning and hygiene practices around covid.