Fast response. Made sure the job was done right. Good pricing. Really fast service. Stand up guy!read more

The service was completed in a timely fashion for the type plumbing repair needed. All work paid…read morefor was accurate and done on time.

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

The owner Matt is very personable and knowledgeable.These guys came out to help fix our plumbing…read more(several times) and fix a toilet in our men's room. It's a bar, so when you need a plumber, you really need a plumber! They have responded quickly and have done an excellent job. They have high-tech equipment that can diagnose what the problem may be. It was very interesting to see the view from the camera that went through our system. Their pricing is very reasonable for the quality of work. I will definitely be using them in the future.

I would not call this plumbing company. The owner will not come to your house to diagnose your…read moreproblem. Instead he will send three guys into your house with no manners and limited plumbing knowledge. These three guys came into our house to unclog a pipe and proceeded to flood our downstairs kitchen. These guys left our house without even discussing with us what had occurred The owner came to our house a week after the incident at our request and heard from us what had occurred but chose to believe what his guys told him. Like his guys, the owner offered no solution for the remediation needed to make sure we don't have a mold or electrical problem. He offered no help with repairs. I would stay away from this company. They will have no respect for you or your property.

Cleaned up after them selves for the most part. Quick response. Had an issue with someone turning…read morearound in my driveway they came back the next day and fixed it

Beware. Although the technician did a great job cleaning my…read moreductless mini split(was not cheap), upon review of my electronic invoice I noticed I was signed up for two different annual programs that automatically renew against my credit card annually unless I call the office and to cancel. These annual programs were never mentioned nor agreed to. Had this been my mother, or another less aware person they would have been locked into annual memberships with automatic renewals. Additionally, the fine print on the invoice says if you fail or late to pay the amount owed for the annual plans(such as credit card declined), you still owe them for any outstanding charges owed. Beware of companies like this.

I created a plumbing repair request through the project option on Yelp, and they were one of the…read morefirst to respond. They got back to me immediately--literally within minutes, definitely under 30--and even followed up the next day with (multiple) phone calls since I kept missing their calls. I was able to get a plumber out the following day, and he quickly and professionally assessed the problem and wrote up a quote. He stayed responsive the whole time--text, Yelp, and phone--so I never had any issues with communication. Payment options were flexible too: you can pay upfront, or choose a zero-APR option if paid within 24 months. There are also lower monthly payment options, but those do come with interest. They may be expensive, but the job will be done right....at least according to the plumber I met.

Great service from beginning to end…read more We had Lester as our service technician. He arrived on time was friendly, cordial and patient. He explain everything that he was doing on detailed and the reason for each step. They did a super comprehensive check inside, outside and underneath the house trying to find a low flowing leak. He used visual inspection as well as a sound machine. Spend over 3 hours testing everything. While the price is high compared to a regular plumber. I fully trust their results and hope that our problem can be resolved on the spot. In addition we will get a written report that can be used to try to advocate the water company if necessary.

We're so glad we found Jeff. He knocked out a few repairs (broken windowpane, door stop removal for…read morean appliance and some spindle repair on our deck) in no time. He's very efficient and a pleasure to meet. Thanks Jeff! We'll see you again soon.

Call Jeff before you call anyone else. If he can't do it, he knows someone who can. He is kind of a…read moreSwiss Army knife handyman. At the end of the day, he solves problems.

Great service quick and courteous. Came out next day. Would recommend went above and beyond to…read moremake sure everything worked

Next day service. Good price, easy fix. No up charging. Will definitely use for future plumbing…read moreneeds.

Bertucci Bros were referred to me by a leak detection specialist. They were very communicative,…read moreprofessional, and took their time in the house to make a plan to solve the issue and provide a thorough and descriptive estimate.

This family-owned company had an actual human pick up the phone after one ring. They would have…read moresent someone first this the next morning but that didn't work on my end so that scheduled someone immediately afterwards. Darrin called 20 minutes before arrival. I love when companies give a heads up. Darrin was efficient and friendly. The equipment was replaced and the problem was solved within the hour. Great value! Great experience overall!