We had a stuck outside faucet that was on and with the cold snap coming, really needed to be able…read moreto close it. I sent Emergency Rooter a message and they responded very quickly and set up a appointment to come out the next day! Jacob was very professional and was able to correct the issue! Very happy with this service and the rate was reasonable!!

Emergency Rooter was very helpful replacing a dripping faucet. They responded quickly, and Charged…read morea fair price. They also effectively handled an unexpected problem.

Worthless. Made no…read moreattempt to repair the two main issues I was having, but made plenty of excuses as to why he couldn't or wouldn't. Clearly his goal was to get in and out as quickly as possible and to do as little as possible. I guess that's how they make their money. They were assigned to my job by my home warranty company, American Home Shield, and it has become apparent that their business model is based on poor service. The cold water in my bathtub flows at about half the pressure of the hot water even though every other faucet in the house the cold water runs fine. He said this was probably because "New Orleans water is bad" and there was probably some blockage somewhere in the line but if he cleared it out it would just block right up again. What? That makes no sense. If there's blockage, then fix it! I'm thinking that the valve stem probably needs to be replaced, but when I mentioned this to him he balked and got defensive and mocking in tone and was unwilling to even look to see if that could be the issue. In the end, he did absolutely nothing. My cold water still has low flow in the bathtub. Thanks for nothing! The 2nd issue: The stopper in my bathroom sink is not functional. The part at the top that makes the stopper plunge up and down doesn't move anymore due to corrosion. I asked him to get it working and maybe replace it with a functional fixture and he said that it "isn't a plumbing issue." Are you serious? Is this backwards day? His genius solution was just to pull the stopper out. Thank goodness I got a professional out. The only other thing he actually did was pull a little bit of hairy gunk out of the sink. Was that hairball worth my $100? No, it was not. On the paperwork he wrote that he pulled out the hairball "as a courtesy." It's not a courtesy, it's your job! I still have the same plumbing issues as before he came and I'm now short $100. That was an expensive hairball. And on top of all of this, this wasn't even the first time a guy from Mr Plumber came out about these issues. Another guy came out a few weeks prior and didn't address any of my main issues then rushed out to another job. I then had to sit on the phone for an hour waiting to try to talk to someone in India for American Home Shield to get Mr plumber back out. Clearly poor customer service is an integral part of their business model. The home warranty company makes it nearly impossible to actually get anything repaired so that in the end they make money, Mr plumber makes money, and I lose money and am left with the same plumbing problems I started with.

This company is a FRAUD and I hope that everyone considering to use this company will read all…read morereviews and also check the BBB before giving them one red cent. This company was extremely unprofessional to me on the phone. The company knew that they would be unable to fix the issue and still took my money as well as the money from my insurance company to come out and fix my issue. They never called back for the follow up appointment as promised once the funds were received. They lack knowledge, professionalism, tact and education when handling my plumbing issues. Lauren R. (Office Manager) and Autumn (Office Assistant) was unprofessional and very condescending. Lauren stated that Mister Plumber would get their money regardless which meant from myself and the insurance company. The only positive review on here is the review from the "Office Manager" with the same last initials as the owner. How convenient right!

I never hired this company yet they came to my house banging on the door, looking through the…read morewindows, jiggling the side gate, and taking selfies with my porch art. They scared the hell out of my wife. I called the company and apparently they were givin a bad address. That happens but doesn't justify the action of their workers. Instead of taking my advice about hiring people who have common sense the manager wants to talk to me about "speaking to him with respect". Sir respect is earned not owed. I told him if he wants to be like that Ill take my complaints to the internet and he says go ahead my lawyer will sue you for defamation. Go ahead buddy everything I said is true AND on video. Get a clue.

Today I recieved a call on behalf ofTunnel vision video plumbing from some low level attorney named…read moreLiz Hammett. ( sister of the owner Sharron P ) stating they had every right to dig up my property. Guess I will see them in court.

Main sewer line was clogged. Called in the morning and Sean was here before noon. He power jetted…read morethe line in short time. He will be my go to guy from now on. Very satisfied with the service.

Magic Rooter is the clog cleaner you want anytime of the day or night. I have used them for years…read moreand they have never disappointed. Anytime I have a clogged drain line or a plumbing issue, they are always there to answer the phone and be at my house in no time. Sean is knowledgeable, courteous, and polite. I would highly recommend Magic Rooter.

tldr; Same bathroom, different leak, same ultimate result: fixed right at reasonable cost…read more A slow drip was coming out of the ceiling on the first floor. Upstairs suspects included an old water heater closet that had been turned into a vanity room with a sink in the 60s, and the original bathroom from initial build in 1909. I was thinking it was a supply pipe issue. Richie's plumber disagreed, he thought we should change the wax on the toilet, even though the toilet did not appear to be running, was only used occasionally, and after all I'm a mechanical engineer by training and I thought it was a pressurized supply issue. But I'm also not an AH and bit my tongue. The short: Me wrong; he right. He changed the wax, and now months later, no sign of leak. The toilet flapper was indeed leaking, only very occasionally triggering a refill, but creating enough of a trickle to surface-tension its way along the pipe and sneak out through a compromised wax ring. Score: Plumber experience, 1; modeling fluid flow with a diffy-Q, 0. As impressive as the initial correct diagnosis was the caveat left with me when they had gone. Plumber told me "probably is the wax ring, be we can't really be sure. You'll know in a few days. We might be wrong and would have to tear into the wall to look at supply and sewage lines" What refreshing and honest advice after years of bad experiences with HVAC and auto mechanics where an initial diagnosis was made confidently, repaired but also accompanied by "oh we *also* found that...we need another day." Cue another work ticket and a second bill, usually bigger than the first. Bad tank of gas? "Oops, sorry; timing belt. Our bad. JHere's the bill" or "yeah, that fan motor is all that's bad but we can't fix a $150 motor, you need an $18000 new system." It's a real and growing problem in the repair industries. Not at Richies Plumbing: they were honest about my issue, up front about the small chance something other than the wax ring was leaking, and turned out to be right. I highly recommend Richies.

What has Richie's crew done for me recently... * Installed a…read moredishwasher. * Changed what must have been the original sink drain pipe in the kitchen (HORRIFYING). * Installed a new kitchen sink. Just a week or so ago, they fixed terracotta pipes under my coworker's house because they were cracked. Gotta love an old house. I've used Richie's Plumbing for over 20 years and always highly recommend.

My experience with this company was easy, quick, and thoroughly pleasant. The person who answered…read moremy call was extremely knowledgeable and managed to get someone out to me in less than half an hour. Darrell, the supervisor and plumber who showed up, immediately identified the problem and had it fixed in about an hour. He was kind, informative, and great at his job. This is a competent, affordable option for plumbing services. I won't use anyone else.

Most professional and patient plumbing company we've dealt with! Everyone they sent out was kind…read moreand professionl! Difinotely giving blair all our plumbing business in the future

I called Fitz's for a clogged kitchen drain. I tried my…read morebest, but it was clogged. I called my regular plumber and he said he'd be a week or so. He's not my plumber anymore. I called Fitz's and they were available the very next day. They confirmed the appointment and even texted when he's was on his way. He found the blockage and showed me a video so I didn't have to crawl in there. I'll use them again and absolutely recommend them!

We called for service on Wednesday and they came on Thursday to do the work we requested. All the…read morework was done very good. Cleaned up after work was finished. Very pleased with Phil's workmanship. Bruce FRICKEY.

Excellent service; cost was very reasonable; quality was excellent; no call back to fix anythingread more

I found Patriot Plumbing on yelp. I saw it was a local company and loved that aspect. I was thourly…read morehappy with the service. The tech was on time and polite. He trouble shot the problem with a camera and was able to take care of my sewer line the same day. I would recommend them to everyone