This place is disgusting smells rancid when you first open the door gross. High turnover unhappy…read morestaff.

My husband & I visited his mom for the first time today, being from out of state. We were there…read morefrom early morning until a little after lunch. The following are things I noticed: All staff members seemed to have professional attitudes and work ethics, keeping busy either with the residents or in the facility. I saw no less than 4 persons cleaning: 2 washing the walls, one a toilet and one cleaning & disinfecting wheelchairs. I didn't see any lolly gagging or idle chit chat among themselves. The facility was not only clean but, they take time there to make it feel homey, not only with the bedding that covers the beds but pictures and, with Easter around the corner, they had decorations for that on each residents' doors & on bulletin boards in different places. Each resident has their own space in a closet, their own nightstand and dresser. They can have their own decor, bedding, etc. in their room. My MIL has a lift chair other relatives bought for her in her room. There's a very nicely kept patio for the residents to enjoy complete with patio tables & chairs & healthy looking plants & flowers-cheerful. Lunch smelled wonderful! And, it was a healthy, balanced meal. All in all, I highly recommend Westchester Gardens as a facility for your elderly loved one who needs care you can no longer give. They give the residents their meds on time, are open to questions & have a caring, professional, well trained staff.

My husband had a really bad stroke and the nurses are just so amazing and the CNA are even more…read moreamazing makayla and Victoria are two amazing CNA with Victor (my husband) they pay attention to details and need and advocate for him he non verbal after husband stroke John is another person I like to call angle sent to us because we were stress and having so much problems with insurance he really help us and even after discharge help us more than ever and check in on us and sent his medication that was left behind moving Victor from Bakersfield to gilroy wasnt easy. He help me so much with the insurance part and tryed everything he could and im so greatful. John and Maria help and found us a really great transport team that took very good care of him in that 4 to 5 hr drive The facility is always very clean and helpful staff that help us allot just dont know everyone names but it was hard for me to visit but they always mad sure I got update on his care and how he is doing and made me feel so much better knowing he was in really great hand and with people that care. Thank you all from the bottom of my heart

As Time Passes on, My Honeymoon with this facility is just about over. Several Outstanding Health…read moreCare Workers, like Sunny, in Rehabilitation, and Harry, my LVN, are superstars, who really know how to treat a patient, with major health issues(. In any event, most of the reviewers either love or dislike this place. My biggest complaint is slow, or nonexistent response time, during long stretches of late night and early morning sleep tome. Also, it's been way too cold in here, even though we're in Bakersfield. My final verdict is 2 stars.

Went to visit a dear friend of mine and everyone from the director receptionist caregiver dietitian…read moreand physical therapist were absolutely pleasant and very caring..im happy to know that my dear friend is being so well taken care of..and that the team is very much involved with her everyday needs..Godbless you all..

The Adventist Health team gave a near and dear family member excellent care from pre-op to in…read morepatient care. We all felt like they were in good hands the whole time. The whole team had good bed side manner and were truly invested in her success. My whole family will forever be thankful to every staff member and medical professional who aided in their health journey. Extra special thank yous and shout outs to Dr. Francesca Hoehne and Dr. Ricardo Salas.

This Hospital does not follow state protocols for reviewing patients who have been involved in…read moreelder abuse by family members. The doctor should have cleared the room of all family members and ask the patient specific questions regarding cognitive and memory conditions. But no, this doctor asked the patient while the abusive family member was standing right on top of them these questions. The patient feeling threatened of abandonment from specific family members coward to their specific direction and we're unable to speak freely being confronted by the abusive family member. The family member who held power of attorney then threatened the doctor, nurses and other hospital staff. No report of elder abuse which could be construed as being a loving family member and protocols were thrown out the window. The family member who held the power of attorney documents over the hospital and NOT conservator ship then bullied Hospital staff not to give other family members life-threatening information, causing irreparable damage to the patient who was already in a Fraele medical condition. Shame on San Joaquin Hospital for not reading between the lines of what is not a loving family member but a abusive, iron fist controlling individual. God will judge those involved. This heartfelt message has been written by a family member in what I feel is the issue that needs to be addressed with a parent who cannot cope with overbearing family members. God will address this.

Everything not a sanitary environment, care was not good at all. Medications were not administered…read moreproperly or on time. When any assistance was needed it would take over an hour for any one to come if any one came at all. Food was so bad would be given cereal no milk, most of the time very little juice if any or nothing to drink with meals. Food so overcooked could not eat it. Last two days I was there could not hardly breathe wife complained 2 days in a row and they did nothing. Finally daughters came from out of town and had me moved back to hospital. Orchards was the worst experience I have ever had in a medical facility. Facility should be closed.

Doctor Farrer provides tremendous care. It's a very good place. Jaden the administrator has been…read morevery help ensuring the care was coordinated. Shout out to the dietary kitchen as well. I really appreciate them all. They also have plenty of parking.

Come here for my vertigo and dr is very nice and facility is friendly and clean. Only thing that is…read morea bummer is there is only one dr who treats vertigo for kern county so it takes awhile to get in

First time at this facility. It was easy to find thanks to Google Maps. There was plenty of…read moreparking. Thank goodness I saw the sign for physical therapy where I parked. Otherwise, I would've walked to the front of the building. The entrance to where my appt was looked as though it was only for employees, so maybe a sign at the front of the gate would be helpful for first-timers! The receptionist was kind, and I waited maybe less than 10 minutes. My doctor was very kind, he was very informative. First time at physical therapy, so I was a little bummed I didn't get to do any exercises on the main floor. We just stayed in the room. The rooms were a typical doctors office room, although I didn't notice any exam table paper on the bed, so I hope that before a person lies down, it is placed there. I wasn't made any in person follow-up appointments, I don't mind since I do have a copay and the exercises I was told to do, I can do at home or work.

02/19/2026: I received wonderful care from Dr. catherine Vargas. She did a robotic right…read morehemicolectomy. I had hardly any pain from this surgery and recovery was easy. Also Dr. Mon- Lai Cheung did a robotic surgical removal of my left ovary. No pain. Both of these surgeons worked collaboratively. They both did an exceptional job. I am grateful to both as they gave me a new lease of life. Pre-operative and post - operative they answered my questions. Their care, professionalism and commitment is the best

Overall KP doctors has never done me wrong except with a Workers compensation complaint which was…read moreresolved back in the day... (My personal opinion...NEVER go to them)But the reason I still use them is because they have some of the best physicians I've met during my 30 year industrial career. Round 1 The Lab gets 2 stars this location on Stockdale for my appointment I waited in the line marked appointments for 10 minutes with no one even coming out to see if there were customers waiting. 14 minutes in all and 6 customers outside a young man walks out and asks if there are any appointments I raised my hand and he checked me in. fine .. I look on the lab board and I am dead last.. ok I wait about 5 minutes and 3 people go into the lab. I walk back to the counter to ask why I have a 50-55 MJ ute wait when I have an appointment. He said " you have an appointment? I said yes when you asked I raised my hands and you checked me in . The young man checked me in and I shot to the top of the list . 1-2 minutes wait time. Round 2 I get called back and I asked for a butterfly needle because I have issues with the normal size and phlebotomists missing my veins.. Since I figured this out 6 years ago I have never had a problem.... Until now I get a girl/woman who puts in the butterfly and misses my vein.. spills out and reinserts to fine the vein. Blood drawn I get gauze and tape cool.. next day .. pictures below.. Round 3 my 9 yr old daughter goes with my wife and gets blood drawn with a butterfly needle , says the girl missed and had to wiggle it around . My wife was upset and took down her name says she told it to my kids PCD. Guess what ? same phlebotomist. So this is my issue and I've never done this before but the Stockdale location is fine except this one phlebotomist. I wont say her name but it rhymes with Bristal. Kaiser please send this person back to phlebotomy school I have never bruised in the last 6 years and my child bruised once a a child. This is expected but not with such frequency.. I'm sure she misses much more than she hits This is totally unacceptable. I've had blood drawn every 3 months for the last 12 years at the VA and let me tell you they are bad but they don't deal with children so it's different. Head are the pics of my arm I'll do an update my kid is ashamed to go to school with a noticeable bruise on her arm and wears a compression sleeve to hide it.. Luckily she's a bit athletic so her friend think it's cool. Long story but I believe necessary.

Three years after I retired from a 35 year career in education, both of my parents landed in…read moreseparate nursing homes for different reasons, six weeks apart. I stepped up to take care of them and their affairs, but didn't want to put my life/travel plans on hold. Enter Cassandra, Jessica, and Infinity Care Solutions! Now, when I'm home, I deal with things, and when I'm away, they do! VERY happy with this arrangement! Thanks, girls!

If you're looking for help finding a care facility for yourself or a loved one, Bakersfield Senior…read morePlacement is for you! We're so thankful for the assistance Tim Kounter provided while we were looking for a place for our mom, and we give him our highest recommendation. Tim is knowledgeable, professional, and full-service. He saved us so much time by gathering detailed information about our needs upfront and preselecting options that were genuinely a good fit, rather than sending us to visit places at random. He went with us to visit the homes and helped us interview the directors, pointed out important details, and asked the questions he knew mattered most to us, always advocating for our needs as a family. We were able to see seven locations over just a few days, ending up with the perfect option for Mom. Tim supported us every step of the way, and we couldn't have done it without him.

Helping a parent or loved one through the last stages of life is one of the most daunting tasks we…read morewill do. As parents age and need more care, you want to help them, but we have our own lives and responsibilities. Five years ago we moved my 92-year-old mother-in-law into a community home (Magnolia Place). It has been a wonderful place. Expensive, yes, but the service was good to above average. And, when COVID hit, we were happy Mom was in a safe place. Two years ago, when Mom's mental faculties declined, she moved into the memory care section. Again a price increase, but the family members supplemented her pension, and we could barely get by. Then, they announced a price increase for 2023. Mom, now almost 98, has severe dementia. We needed to find another place for her. At first we tried Care.com. They referred us to several places, most out of our price range. Someone mentioned we check out Bakersfield Senior Placement. We contacted Tim Kounter, and after a brief interview, we knew we were in excellent hands. Tim listened to our needs, heard about Mom, and soon we scheduled a morning to visit four different Residential Care Facilities. There's paperwork when you move into these places. Tim helped us get that in order. The four RCF's we visited were suitable for Mom's condition. Each had its own amenities. I appreciated Tim took the lead to start the interviews. He knew what questions to ask, even the tough ones. We narrowed our choices down to two. Tim offered guidance when we asked, but had no agenda on which home we chose. Bakersfield Senior Placement does not charge to help you find a place. Each home has a base fee, then a care fee dependent on the resident's need. This is a tough job for any family member, but it has to be done. It was nice to have someone like Tim to help us through the process.