This place has the very minimum of care. You can't expect a nurse in less than an hour. I'm a…read morepatient and tonight had to wait 4 1/2 hours after requesting a nurse, and then only got one because I got out of bed and went and found someone. Some nights I have had to wait over 6 hours for a nurse. During the day you can usually get a nurse within 1-3 hours. The food ranges from good to something that I wouldn't feed my dog all within the same day. Some of the nurses barely speak English. On a scale of 1-10 I would rate this place a 2. Some of the nurses are nice, and some of them get upset if you require anything. As far as Physical Therapy, some days you get it, and some days you don't. You just never know.

3-19-24 My nurse Ruby, Brandy , Jessica R , Jessica C & Kulveer are sweet and awesome…read more They care so much for there patience if I could give you guys more than five stars, I would. I'm going to miss you ladies

Pictures are not anything what actual rooms look like. When my aunt was admitted post hip surgery…read moreshe went all night without pain medication, without any of her regular BP medications. We asked about putting rails on the bed because we didn't want her to wake up & not be able to hold on to something without falling out of bed. The one who was supposed to watch her at night would not assist my aunt in locating her Rosary that fell. She said she didn't hear it fall & would not help her look. My aunt was trying to see if it fell & kept trying to look on the floor. The entire night my aunt was in pain. All they could say was we have to assess her. The next day they were planning on working in her room. Paint, patch holes etc. when we refused they moved her to another room then did it while another patient was right there. The patient was trying to cover her mouth & nose. I honestly never believed that these places exist. But it does.

I'm an employee at the facility and been here 3 years I can say that the staff especially in…read moredietary is great! the patients are aswome and the care is good!

As Time Passes on, My Honeymoon with this facility is just about over. Several Outstanding Health…read moreCare Workers, like Sunny, in Rehabilitation, and Harry, my LVN, are superstars, who really know how to treat a patient, with major health issues(. In any event, most of the reviewers either love or dislike this place. My biggest complaint is slow, or nonexistent response time, during long stretches of late night and early morning sleep tome. Also, it's been way too cold in here, even though we're in Bakersfield. My final verdict is 2 stars.

My husband had a really bad stroke and the nurses are just so amazing and the CNA are even more…read moreamazing makayla and Victoria are two amazing CNA with Victor (my husband) they pay attention to details and need and advocate for him he non verbal after husband stroke John is another person I like to call angle sent to us because we were stress and having so much problems with insurance he really help us and even after discharge help us more than ever and check in on us and sent his medication that was left behind moving Victor from Bakersfield to gilroy wasnt easy. He help me so much with the insurance part and tryed everything he could and im so greatful. John and Maria help and found us a really great transport team that took very good care of him in that 4 to 5 hr drive The facility is always very clean and helpful staff that help us allot just dont know everyone names but it was hard for me to visit but they always mad sure I got update on his care and how he is doing and made me feel so much better knowing he was in really great hand and with people that care. Thank you all from the bottom of my heart

My wife was into this facility and I went to visit her and I lost my bus pass the staff went to…read moretheir own pockets to assist me in making sure that I was able to get home that evening it was like a family environment in they are so so kind I do thank you for taking care of my wife. Marvin Jennings

Visited my uncle and upon arriving wasn't able to enter parking lot. Unsure so street parking it…read moreis. Gate entry is locked & you can only enter if they buzz or let you in. The front office can view you from where they are. You must call from your mobile phone since the gate button doesn't work. Sign says call, they literally mean by phone. Walk in & it's bustling with people whom reside there & staff. Some residents whom don't even know me literally verbally said they want to go home. My uncle with many others were in a hall having lunch. My uncle hasn't seen me in years & although battling with some dementia. He always knows my voice & once I removed my eyeglass shades he lit up. He even said seeing me made his day. He says he awakes confused & discombobulated unsure of why he's there. The some staff were nice & even helpful when I was looking for my uncle room, before I was told he was in the lunch hall. I inquired what the constant beeping noise was going on from nurse station to nurse station & was informed by some residents it was an alarm & they were lined up outside their rooms and told they couldn't go in their rooms unsure why. Asked two staff members one said the noise is communicating with each station? The other staff member advised it's from when the button is pushed by the residents in their room. That noise consistently going off will make you want to leave. I mean for 2hrs I was there not a bit of peace. Smh I commend good nursing staff. Some spoke to my uncle, he likes the attention. He has always been a ham. Good to see him smiling. Although not sure if he will remember I was there. His memory sadly seems limited & comes & goes on what he remembers. I will say that more attention to some of the residents that can't feed themselves & rely on being fed by staff should get more focus. I watched a women bedbound can barely speak, and was needing to be fed & given her water. She continued to say water please repeatedly and when I turned her direction the nurse whom was sitting beside her was talking to another staff member doing the same for another resident. Please remember to treat the residents as if they were your family or a child. Not neglected or ignored. May need to hire more staff that are qualified & not to overwhelm those that are there. They look as if they can definitely use the help. Even residents try to help them & they're there to be cared for. You pay alot for these places. Pay alot for the day to day care as well for quality it should match. Glad my uncle is in a place where family can visit him more he's close to the majority so they can check in on him & make sure all is well more often than not.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Review is for building A. My Nana lived here for 2 years. My praises are most the staff did seem…read morefriendly and my Nana seemed happy with the staff. I love all the different activities they have going on. My complaints are extremely expensive to live there then the CEO wants to ask the residents to pay for the employees bonus and for candy, etc for Easter, Halloween events. I am sorry but for $5100 a month, you pull that money from your bonus instead of asking residents to cover it. The kitchen lady who is manager is absolutely rude and needs to smile. We paid an extra $841 a month for meds to be given to my Nana but most the time her meds would get lost or she would be given them late. Again, $5100 a month that shouldn't be happening. We had to move my Nana out last week because there was a rent increase and we no longer could afford her living there.

Poor service. Employees arguing in patients room. Bringing food to patient with wrong name. Ring…read morebell for help, don't get anyone for 40-45 mins. to check on patient. Don't check sugar prior to feeding.

Our mother was well cared for at Orchards. She was treated with love and respect. Our family was…read moregreeted every morning with smiles and warmth. We appreciated orchards and their staff for all their amazing care for our mother during the 6 weeks she was in their care. Thank you very much.

Everything not a sanitary environment, care was not good at all. Medications were not administered…read moreproperly or on time. When any assistance was needed it would take over an hour for any one to come if any one came at all. Food was so bad would be given cereal no milk, most of the time very little juice if any or nothing to drink with meals. Food so overcooked could not eat it. Last two days I was there could not hardly breathe wife complained 2 days in a row and they did nothing. Finally daughters came from out of town and had me moved back to hospital. Orchards was the worst experience I have ever had in a medical facility. Facility should be closed.

There is no way the review previous to this is real giving this company 5 stars. Do a more complete…read moresearch and see that they have a bunch of listings that have 1 star... less if the people cold give it. I just called and talked to a kid named Josh who was slippery, snake like and just impossible who tried to slip past questions. He refused to let me talk to someone about my parent's housing. This is a sick and disgusting industry.

A Place For Mom will get you on track to evaluate the kinds of facilities that will best suit your…read moreMom or Dad who is ready for residential assisted living. They give you a comprehensive list of a half dozen or more places that meet the criteria you set. The ones that are actively looking to fill a vacancy will call you, those that don't have an immediate opening to fill... well, you may need to call those places yourself. I toured 5 places in 4 days. All of them were high quality and in good neighborhoods. Ultimately I had to select just one. I am quite happy with my choice.