Great customer service! My car was broken into and I was in a panic. They came out within a few…read morehours and replaced all the glass windows that were broken out. They are all super friendly! They swept up all the glass inside the car and called me as soon as they were done. I would highly recommend this company! When something like this happens, it's nice to be taken care of so efficiently and with wonderful people! Thank you so much!! 5 STARS

Technician was prompt and efficient. Repair was clean and quick. Highly recommend Caliber Auto…read moreGlass for all repairs.

I recently had to call up Safeco when a rock struck my windshield on the way back from the…read moreWoodlands and created a 12 inch crack within a day. As I'm a college student I needed someplace that was reliable and cheap, and Safeco was just that. I read plenty of reviews before going and even though many mentioned the appearance was a bit run down, everyone seemed to agree that the service was great. I called on a Saturday and spoke with Ali who was extremely helpful and accommodating. He gave me an estimate that was less than half of what every other shop had quoted me in town, and he instructed me to come in on Monday, since he had to order my specific windshield (quick customer service, huh?) On Monday I arrived, a little skeptical because the previous review made the establishment seem really sketchy, to be honest. However I have to say I was pleasantly surprised. The shop was easy to find and it wasn't as run down as I had pictured. The driveway does have a few potholes that have apparently been a losing battle for them in the past (thanks to all the rain here) and sure, the waiting room is tiny, but honestly they are so quick you aren't there for very long anyways. And for the record there were no "girly pics" inside (nor did I ever get the impression that there had been.) My car was taken back almost instantly, and over the next 45 minutes I happily chatted with Ali while they worked on it. He was very pleasant and immediately put me at ease. He was even nice enough to give me an additional student discount once my car was finished. I waited to write this review because I wanted to give it a week to see if my window had any seepage or anything from being put in improperly. I'm happy to report it was expertly installed and there are no such issues (though Safeco offers warranties in case there is.) Overall I would recommend this place to anyone needing a window repair, body work or mechanic services. Their work is great, the people who work there are extremely friendly and I would easily take my car here over the dealership or the chains that are rude and try to sell you additional services that you don't need.

I scheduled an appointment for 9am on Thursday to get my windshield replaced. I came in and gave…read morethem the keys, and waited inside for about 20 minutes, as they said it would take an hour. I went to the front desk asking when I should pay, and was told that they listed the wrong car under my name and did not have the correct windshield. They said it would take a few hours for the correct one to come in, and they would have it ready by 4pm. I took an Uber home, and around 3:30pm, I called and asked for an update. The woman who answered the phone said that they were installing the glass at that moment. About 20 minutes later, a guy called me and said that, actually, the glass was chipped in transit and they would have to keep my car overnight as the next shipment would arrive in the morning, and they would deliver it to my apartment no later than 9AM. I had to take an Uber to and from work. The next morning, I called around 8AM and asked for an update. They said that the truck had just arrived and that the car would be ready in about 10 minutes. The same guy called me minutes later saying that the glass delivery HADN'T EVEN ARRIVED, and they would have to drop it off at my work address. I had to take an Uber to work. At noon, I called for ANOTHER UPDATE. The receptionist lady said that someone had to go pick up the glass from Houston as the business closed early for 4th of July, and should be back in 30 minutes and the car would be at my work address at 2pm. You guessed it... the guy calls back and says that the person who went to get the glass in Houston is for some reason stuck there and will be there "as soon as possible," and I will have the car no later than 3:30pm. They delivered the car to me around 2:30pm. I received a $50 discount, which was appreciated. Unfortunately, when I got into my car, there were little shards of glass all on the passenger floorboard and seats, as well as black fingerprints. Some key reminders that make this situation even worse: 1. I lost money because I had to miss hours of work due to them ordering the wrong windshield. 2. I have had to order FOUR UBERS as I obviously did not have a car at the moment. 3. I was the one having to call for updates. Why wasn't this business calling me to let me know about issues? 4. Why was the receptionist lady constantly giving incorrect information and false hope? Do they not communicate with each other? They did offer me a loaner car, but I am not comfortable driving someone else's car. They also offered me personal rides, and I did not feel comfortable getting into a car with a stranger. They also offered to pay for my Ubers, but I asked if they could just deduct the amount from the bill. The original quote was $250 and they restored my headlights to cover the inconvenience, as well as offer delivery. Either way, I was extremely frustrated over this situation because it seems that they kept pushing back the completion time more and more, and I kept losing money. Keep in mind, this windshield replacement was very simple. There are no sensors or recalibrations to deal with. Everyone was very respectful, but this was just completely avoidable if the correct windshield was ordered (and if whoever delivered the glass had properly stored them in transit). I came here because of the mostly good reviews, but I do not recommend spending your hard-earned money at this establishment.

David truly saved the day! He provided exceptional customer service, completed the repair quickly,…read moreand was both honest and professional throughout the process. I highly recommend him for any windshield repair needs.

David is great and I will go back to him in the future. I am very satisfied and happy with his…read moreworkmanship, professionalism, and most of all a very, very nice person. I am a retired USAF Veteran and my name is Anthony Mickens. Plus his prices are reasonable & low.

Mark showed up on time and went right to work. He repaired three cracks on my wife's car (had all…read morethe right equipment) and tested the crack repairs to make sure they were fixed to his satisfaction. Mark was very professional and we will certainly use him again if we need him in the future.

I highly recommend Mark for any windshield repairs you need done! He showed up on time, was very…read moreprofessional, and did a great job. My small chip is practically invisible and you can't beat his price!

Professional. Experienced. Respectful. Top notch communication. They have done all my vehicles more…read morethan once.

Arrived fast fixed crack quickly 15 minutes so happy he could take care of it before I had to…read morereplace the entire windshield

Contacted Greg and he was over at my house in about an hour and a half. Fixed a small chip on my…read moretruck and then when my wife pulled up in her car, we realized that she also had a small chip. So we gotta fit a discount on the second one which made the overall experience a very good value. Highly recommend.

Excellent service and quality work! I had absolutely no issues and am very pleased with the work…read more The price was fair and I'll definitely go here next time that I need work done.

Quick, easy, affordable. And I can see through the windshield with no wind and water in my face…read more I don't know what else to say.

I found david because I brought my car into Promising Auto Wash when I was over in Pflugerville. I…read morehad a crack in my wind shield.And when I realized they did glass.I asked david to give me a quote. This quote was very competitive and I booked an appointment on the spot for the next morning. When I dropped the car off he literally was picking up the glass and did the change out within an hour and a half. Great job Great responsive communicator. Great price. Highly recommend

Jan 19, 2026 review: ----…read moreI went there on Mon morning around 11:30am and got my windshield rock chip repaired. Owner Mark was friendly and will give you quote instantaneously. Be ready to wait for few mins though as he is busy on phone sometime with other customers. He provided us both repair and replacement cost and gave us pros and cons of both. Didn't force to go for replacement, like some shops do. The repairs itself was very quick, took around 10 mins, it was done by Jason. He explained the process very calmly and answered all of our questions. The owner trusted his guys with repair and only came to see afterwards. Overall smooth experience and would recommend this place for glass related work.

Windshield replacement gets complicated and expensive when ADAS machine vision camera module is…read moreinvolved. Vision has to be re-calibrated after windshield replacement. Several windshield replacement services either didn't know about this calibration, or dismissed it as unnecessary. Nope. Wrong. These folks at Auto Glass Solutions did a good job for me for less $$ than a big company. I spoke directly with the owner and technician, who explained the ADAS calibration. Good folks. Excellent work. Recommended.