I scheduled an appointment for 9am on Thursday to get my windshield replaced. I came in and gave…read morethem the keys, and waited inside for about 20 minutes, as they said it would take an hour. I went to the front desk asking when I should pay, and was told that they listed the wrong car under my name and did not have the correct windshield. They said it would take a few hours for the correct one to come in, and they would have it ready by 4pm. I took an Uber home, and around 3:30pm, I called and asked for an update. The woman who answered the phone said that they were installing the glass at that moment. About 20 minutes later, a guy called me and said that, actually, the glass was chipped in transit and they would have to keep my car overnight as the next shipment would arrive in the morning, and they would deliver it to my apartment no later than 9AM. I had to take an Uber to and from work. The next morning, I called around 8AM and asked for an update. They said that the truck had just arrived and that the car would be ready in about 10 minutes. The same guy called me minutes later saying that the glass delivery HADN'T EVEN ARRIVED, and they would have to drop it off at my work address. I had to take an Uber to work. At noon, I called for ANOTHER UPDATE. The receptionist lady said that someone had to go pick up the glass from Houston as the business closed early for 4th of July, and should be back in 30 minutes and the car would be at my work address at 2pm. You guessed it... the guy calls back and says that the person who went to get the glass in Houston is for some reason stuck there and will be there "as soon as possible," and I will have the car no later than 3:30pm. They delivered the car to me around 2:30pm. I received a $50 discount, which was appreciated. Unfortunately, when I got into my car, there were little shards of glass all on the passenger floorboard and seats, as well as black fingerprints. Some key reminders that make this situation even worse: 1. I lost money because I had to miss hours of work due to them ordering the wrong windshield. 2. I have had to order FOUR UBERS as I obviously did not have a car at the moment. 3. I was the one having to call for updates. Why wasn't this business calling me to let me know about issues? 4. Why was the receptionist lady constantly giving incorrect information and false hope? Do they not communicate with each other? They did offer me a loaner car, but I am not comfortable driving someone else's car. They also offered me personal rides, and I did not feel comfortable getting into a car with a stranger. They also offered to pay for my Ubers, but I asked if they could just deduct the amount from the bill. The original quote was $250 and they restored my headlights to cover the inconvenience, as well as offer delivery. Either way, I was extremely frustrated over this situation because it seems that they kept pushing back the completion time more and more, and I kept losing money. Keep in mind, this windshield replacement was very simple. There are no sensors or recalibrations to deal with. Everyone was very respectful, but this was just completely avoidable if the correct windshield was ordered (and if whoever delivered the glass had properly stored them in transit). I came here because of the mostly good reviews, but I do not recommend spending your hard-earned money at this establishment.

Timely and good service with reasonable prices. John provided excellent follow up and good…read morecommunication throughout the repairs.

Great customer service! My car was broken into and I was in a panic. They came out within a few…read morehours and replaced all the glass windows that were broken out. They are all super friendly! They swept up all the glass inside the car and called me as soon as they were done. I would highly recommend this company! When something like this happens, it's nice to be taken care of so efficiently and with wonderful people! Thank you so much!! 5 STARS

Technician was prompt and efficient. Repair was clean and quick. Highly recommend Caliber Auto…read moreGlass for all repairs.

Best Service around. Mark was so nice and quick at fixing 2 cracks. Very reasonably priced…read more Highly Recommend!

Mark showed up on time and went right to work. He repaired three cracks on my wife's car (had all…read morethe right equipment) and tested the crack repairs to make sure they were fixed to his satisfaction. Mark was very professional and we will certainly use him again if we need him in the future.

Such an awesome small business! Aaron was able to get my new windshield replaced in about an hour!…read moreQuick and easy! Excellent customer service and prices! He is very caring about his customers! I will continue to recommend A Plus Auto Glass to my friends and family! Go here no doubt, you will get great service for your money!

Great experience overall! Service is friendly and efficient, and the prices are quite reasonable…read more Highly recommended!

David truly saved the day! He provided exceptional customer service, completed the repair quickly,…read moreand was both honest and professional throughout the process. I highly recommend him for any windshield repair needs.

First time getting our passenger window broken into while we were in the gym. Soooo with an angry…read moreand irritated mood, the last thing I needed to deal with, is another large bill to pay and taking off from work to get this window fixed. On top of that, it was projected to rain the next day so I needed this fixed. After several searches to include the famous, but expensive Safelite, we were referred to David's Autoglass. I spoke to him right before he closed at night and minutes before the cutoff to order anymore parts since he didn't have it in stock. David made the whole process so quick and easy that it allowed my already irritated emotions to be calm. I brought in my car the very next morning and it was fixed within the hour as he stated and literally an hours before it started to rain hard. David and his crew were all very friendly and fast. I inspected my window alignment and everything was perfect. Now onto tinting this window again. Highly recommended! Outstanding service for a decent price.

Took my car into Safelite, and Jonny did a fantastic job! When first looking at my car, I was told…read moreseeing it was a pretty nasty crack, they could try and make it look better, but they weren't sure they could fix it / I may eventually need to replace my weird shield. I decided to just have them try.... An hour later, I walk out, and Jonny came out and told me they actually were able to fix it, no with hardly any noticeable marks! BEYOND IMPRESSED! I HIGHLIGHT RECOMMEND THIS LOCATION / JONNY!

Jesus was an efficient and friendly person! Thanks for your mobile service today!!!…read more Great value for service and I can always rely on Safelite to do a good job!!

Getting a rock chip doesn't have to be a pain in the glass. On the way to airport last week took a…read morerock to the windshield. I was tired of the long waits of the big box windshield repair places and Eagle was an approved vendor with my insurance. I picked Eagle because of the high reviews. They provided great service and they were fast. Appointment booked within 24 hours of contacting them, repair was completed in 10-15 minutes and looks great! Staff was outstanding! They took care of everything with insurance, a signature and I was out the door.

The driver side window of my truck had been smashed in during a break in. I am from out of town and…read morereached out to Eagles auto glass for help. They ordered my glass, fixed it same day and had my back on the road. The Price for the window was less than I thought. Thank you Eagle's auto glass.

I recently needed a windshield replacement for my 2015 Nissan Rogue after a rock chip quickly…read morespread into a crack well over six inches long. The crack continued growing throughout the day, making replacement unavoidable. I shopped around and received quotes from several companies: +Pulidos Auto Glass: $427.59 +Apple Glass Company: $429.93 +Safelite AutoGlass: $496.54 I ultimately chose Pulidos Auto Glass, and I'm glad I did. They were able to install my new windshield the very next day at the best price. Before scheduling, I asked John Pulido a long list of questions about the windshield manufacturer, DOT certification, acoustic glass, molding, warranty, mobile service, and installation details. Instead of giving vague answers, he answered everything directly and professionally. He even checked my VIN before discussing specifications and confirmed my Rogue required an acoustic windshield. John explained that the replacement glass could come from manufacturers such as Pilkington, PGW, Fuyao, or AGC. After verifying my vehicle, he confirmed he would be installing a Pilkington acoustic windshield, which I was very happy to hear. The installation was performed at my home, which made the entire process incredibly convenient. My appointment was scheduled for 12:00 PM, and John actually arrived slightly early. The installation moved quickly and efficiently, and by 12:37 PM he was already calling me to let me know the work was completed. The new windshield included: +Pilkington acoustic glass +DOT-certified construction +Solar band +New molding +Mobile installation +Labor warranty John took care to protect the vehicle's interior and dashboard during the installation and cleaned up everything afterward. There was no mess left behind. He also explained the curing process clearly, including leaving the tape on the windshield for 24 hours before removing it. Most importantly, the finished product has been excellent. There have been no leaks, rattles, wind noise, or any other issues since the replacement. Overall, Pulidos Auto Glass delivered exactly what I was looking for: quality glass, knowledgeable service, mobile convenience, excellent communication, and a fair price. I saved money compared to both Apple Glass and Safelite while receiving a high-quality Pilkington acoustic windshield installed at my home. If you need a windshield replacement in Houston, I would absolutely recommend John Pulido and Pulidos Auto Glass.

Me and my wife made an appointment to have my right passenger window replaced. Before he started, I…read morespecifically told him I was worried about someone scratching or damaging my car. He reassured me and said he had been doing this for 15 years, so I trusted him. Then he calls me and tells me he BROKE THE BRAND NEW window while installing it and scratched my car in the process. While finishing up putting my old window back in, I brought up the scratch and he acted like it was nothing and said he could fix it. He then said, "What if I go around the Tesla and find other scratches?" basically trying to justify the damage he caused. He even said he would scratch his own car if that would make me feel better. He finished putting my OLD cracked window back in, meaning I was still stuck with the same cracked window I was paying to have replaced. Then he starts talking about how he normally doesn't come out on Sundays and says I should go to someone else because now he would be breaking even. Then he tells me if I want him to come back, I would have to pay him MORE. He also told me I'm complaining like his girlfriend. That's when I told him to get the f out. He left. After he left, I checked the car and found out the passenger speaker wasn't working. I also found the piece holding the speaker to the door was broken. So I trusted this guy because he claimed to have 15 YEARS of experience, specifically warned him about damaging my car, and somehow ended up with the same cracked window, a scratched car, and additional damage to my speaker and door. Complete waste of time and money. Now I have to repair the door trim and the speaker and the window

I had a concern about a dent on my windshield and this company reached out the same day. Sarah…read morehelped me through the process and booked an appointment that worked around my schedule. They are a mobile mechanic, so it felt much easier waiting in the comfort of my home for the job! The technician, John, was professional and finished the job in an efficient manner, no complaints. Highly recommend for all your auto glass needs!

It was Saturday morning, and we were driving down 35 when a rock flew right off a truck and hit our…read morefront windshield. Beyond anything else, getting a crack repaired as fast as you possibly can is key. I did a quick search on yelp and called Reliable first. They let me know, they could be at our house in 2 hours. Within 2 hours, the tech arrived at my door and knocked out the crack fill and repair. In no time, the crack was nearly gone. It's been almost a year now and it hasn't spread out even the slightest. All around quality work and good price.

WOW! Amazing service and great prices! My rear view mirror fell off due to the heat, I tried 3…read moredifferent places before ending up at George's auto glass First couple places wanted over a hundred bucks After looking around I found George's place and they charged $20 otd ... just can't beat the price or the service Thank you George and crew, I'd recommend this place to anyone looking for a great deal!!!

Worst customer service I have experienced. Needed a windshield replaced on my motorhome for a…read morespecial event that there were time constraints for having the windshield replaced by a certain date. They said they no problem and they could get it done well within time. So I gave them my business. What transpired after that caused a child fighting cancer to have his event cancelled because we didn't have the windshield replaced. The poor customer service was, they said the windshield would be in by a certain date. It wasn't delivered by the expected date. Ok, things happen, but keep the customer informed when you know there is an issue. So I called for 3 weeks just about everyday, no information, no updates and the manager didn't even reach out until it was to say the windshield hasn't arrived after 3 weeks. He said it was broken in transportation - which is hard to believe because it doesn't take 3 weeks to find that information out or receive the windshield. My insurance company said, they had been asking for payment upfront and they would not do that. So in the end, they hadn't even ordered a windshield it was all bullcrap they were spreading!