I had a great experience with Ray and A+ Priority Plumbing. I used Yelp's "Request a Quote" service for the first time and was attracted to this business by the (well deserved) high reviews. Ray responded to my request within 10 minutes, clarified a few questions, and set up an appointment with me. I ended up having to reschedule, which he accommodated, even though he wasn't planning to work the day I requested. He showed up within the time we agreed on, quickly found and resolved my water heater issue, charged a fair price, and within 30 minutes of him arriving we were able to take hot showers again. He also let us know that if we had more problems within a week, he would apply the paid cost to any further repairs. Highly recommended - thanks Ray! read more

Prompt and highly skilled service today. We had a blocked outdoor sewer line, and Ray and Kelvin quickly were able to jet clean the blockage and use a camera for confirmation. Highly recommend and we would definitely use them again. read more

I called this company because they had good reviews but they must have paid people to write good reviews about them because i have no idea how they could even get a good review...i had a simple leak from a pipe when turning on the shower and the guy who answered said they can't help me. What kind of plumbers are these people? I definitely don't recommend this company. The guy sounded so lazy. Such a sleezy company. Sad excuse for a plumber. Update- this goofy ass fool Just called me back asking if i wrote a bad review. YES i did. And then he had the nerve to get mad and try an curse me out what kind of business is this‍. read more

I called them to schedule an appointment. He was rude from the beginning. When i asked him how he is going to fix the plumbing, he got upset and hung up. I am so glad he was rude from the beginning. I hate to be the one to find out during the job. There are plenty of good plumbers around. avoid this one. Update: Minutes after my posting, he texted me and told me to "fxxx myself". Please, stop texting me. If you don't want negative reviews, you should treat your customers better. It is very simple. read more

Amazing. That is all I can say. Ray was able to make it out to our house on Super Bowl Sunday and quickly fix the a broken water pipe leading into our house. Quick to respond and very professional. Ray even had to put up with a bunch of dumb questions asked by yours truly. Highly recommend. read more

They arrived within the given timeframe of 12 pm -3 pm. They were professional asked questions in order to diagnose the issue. The issue was water spots on the ceiling. I was worried about not fixing the leak and it resulting in other problems. Although a small section of the ceiling was cut out, it's something I can fix without calling someone else over and fix it. He gave several recommendations on how to prevent the problem from occurring again. If we need any help with plumbing, I will give him a call. read more

Had my water heater go out. Called up the highest rated company on yelp. They came by and quoted me a price that made me think twice. Granted, I needed it fixed on a Sunday. So I called APlus and Ray responded immediately. His price was 400 dollars cheaper and he gave an outstanding service. He was at my house within an hour. Completely replaced the water heater but he didn't have one valve, unrelated to the water heater, that needed to be replaced. True to his word he came back the next day and got it done. The other top rated company needed more money for that valve. All in all A plus priority was a tremendous value and a great quality of service and work. I think I found my plumber for life. Thanks Ray! read more

Being a first time home owner it's safe to say I know very little about fixing up a house. When I noticed the ceiling above my kitchen started to give away due to a water leak my stress saw a sharp spike. It was almost impossible to even get a plumber to call me back let alone show up to my house. Ray with Priority Plumbing called me back almost immediately. He was diligent and able to get over to my house that day. He identified the problem almost immediately and was able to fix the leak (thank god!). He was also able to point out some precautionary measures I should take in order to avoid problems in the future. Going from not even able to get someone to call me back to Ray showing up that day was a huge life saver. I had a great experience with this company and hopefully I won't need to see them any time soon but if another problem does arise, I know who I'm calling. read more

I just reached out to see if A Plus Priority Plumbing could help with a garbage dispisal repair. Ray responded quickly and had great communication the whole time! I have already put him on my short list of plumbers to service our rentals in the Atlanta area. read more

Came out on a brisk Sunday and took care of my plumbing issue and calmed my frantic nerves. He had to leave and come backs with additional equipment but he made sure the issues were resolved. read more

I needed my garbage disposal replaced and they were able to come out the next day to replace it. They were quick and did good work at a good price. read more

Total scam. Charged me $35 dollars for an estimate (ended up being $39 cause they didn't have change) but didn't actually check to see if the sump pump I called about was working or not. Do not use this company. read more

They weren't trained or equipped to do the job. They gave me an estimate without detailing the work needed.

Called with urgent problem, needed to install Toto Washlet and removed one stripped expansion bolt. I couldn't get the other out. Plumber texted me an estimate and I agreed to waited two days. When he arrived, he didn't even try to remove the expansion bolt. He tripled the price. He went out to his truck and drove away. After fifteen minutes I called and he said, "Oh, I thought you didn't want the service." Again, he didn't even pick up a screwdriver to try to loosen the bolt. Looks like bait and switch to me and I have the texts to prove it. If you look at the 1 star reviews below, you'll see this is a pattern. Let the buyer beware and have a backup plan. read more

It was Sunday morning emergency and Ray responded quickly. He came in and did a solid job, changing 3 shut-off valves under a sink. During the process, another major leak was discovered and Ray fixed it too. Thank you, man. I will recommend his service and will use it again myself. read more

Very unprofessional employee. Was cussed at by Ray when I asked him how he had started a job when he had just informed me that he didn't know when he was going to start the job. Will never use them again. If this is the type of service providers that yelp recommends wont use them again either. read more

Ray and the fellas did a fantastic job replacing my old water heater tank with a new tankless heater. It was the coldest time of the year and I had no hot water for bathing, laundry or dishes. They got the job done the next day after the consultation. I was very appreciative and would highly recommend this crew. Remember Ray, keep smiling. read more

Very responsive and easy to work with. Provided enough information beforehand to ensure all my questions were answered. Arrived within the planned window and completed the replacement of our garbage disposal within an hour. Did a great job of checking to see if it could be repaired before beginning the replacement part. Very clean and respectful of the space. Estimate was exactly what I was charged and they were able to come out quickly. Would highly recommend and use again read more

A+Plus Priority Plumbing responded quick and assessed and resolved my issue promptly. I would highly recommend them and will be using again in due time. read more

They came out on a Sunday and replaced the water heater at a fair price for emergency service we'll be using them in the future Thanks Ray and Fletcher! read more

Mr. Smith was on time and professional. my repair for my toilet and tub took all of 20 minutes. If you need plumbing repairs, please call this company. read more

A+ priority plumbing we're fast and knowledgeable on all issues. The team is friendly and hard workers. My job was not easy, but the GOT IT FIXED quickly... Thank You A+ D.Mann read more

I called A Plus after receiving a quote from another plumbing company after a cartridge in one of our shower heads broke and left a steady stream of water running which required us to turn off water in the home. This was on a Monday. I had seen that they perform emergency service so I called them. They gave me a reasonable quote and said they could come in the afternoon on Tuesday. I told them my roommate would be available after 3pm to which they said that was fine. At noon on Tuesday, I got a text that he was on his way but I told him that no one would be there until after 3. At 3pm, I texted him and said that someone was home to which he responded ok. At 5pm, I got a text asking what time was good for tomorrow. Apparently he got gotten caught up on another job. To which I said, you said you could do it today and that my roommate had cleared his schedule for it. If not tonight, then you need to come first thing in the morning before my roommate has to leave. He said he wouldn't come that night and wouldn't come the next day until the afternoon (which I had clearly stated wouldn't work). Mind you we have no water in the home because it was gushing out when not turned off. He concluded the convo with "I'm not coming." After that, I called another independent plumber who bought the needed piece and had it fixed within an hour. The customer service is poor. I'm of the impression if you aren't able to live up to your schedules, then you quickly work to rectify them. If you need emergency service, I would look elsewhere. read more

Had a clogged toilet emergency. Very messy in the worst way. Ray replied almost immediately to my service request. He gave me a minimum quote up front and was at my house within an hour. He was fast, efficient and professional. Will call him next time for any plumbing issues. 10/10 would recommend Ray. read more

They did a great job on short notice. Our main water line to the house broke and we were scheduled to host a party the next day. A Plus Priority Plumbing came out and had the new line installed within a few hours. Good pricing and good work! They also provided a great guarantee (5 years). read more

Took my call at 5:15 and was there when he said he would be at 9 am the next day. Fixed the problem and was in and out fast. Very nice man and knew his business. Highly recommend read more

Our water heater broke down soon after we moved into our home. Called like 15 plumbing companies before they finally said yes! The plumber was home before time. Did a diagnosis and gave me a quote. We opted to actually get a new one installed. They were cooperative and finished the job well and at a lesser price than others. Would definitely recommend them! read more

Ray is fantastic! He fixed my toilet in 20 mins and also checked to make sure sure everything was flowing properly outside in the tanks. He came by the day I called with a pleasant attitude and great advice. You can't ask for better service. Great job! read more

Ray responded quickly to my inquiry. He was out to inspect and make the original repair when it was discovered to be a larger project than anticipated. He returned with the necessary replacement parts and complete the install. He did not abandon us. read more

They do a great and very clean job. Very polite and experts in what they do. Recommend to all

Terrible customer service. At the onset of the call, I asked if the company performs Mold remediation and was answered "Yes". The owner asked what I needed and said that he cannot help. I asked what kind of mold remediation services do you provide and it was answered with "Are you hard of hearing"... acting like a "F" kid. If this is the response for an inquiry, you best believe there is no good service. This is the from the Owner...Stay AWAY!!!!! read more

I had an emergency issue with the a clogged toilet. They responded within 10 minutes and arrived within an hour. Fixed the problem, cost was responsible, And they advised me that I needed a new toilet without trying to sell it to me. These guys are a class act read more

Made an appointment. They didn't show up. Didn't call. Nothing. When they finally did call, they tell me that the equipment needed to do my job is broken. Huge waste of time. read more

Fast and reliable service! Fixed my shower that was broken and kitchen garbage disposal in no time. I highly recommend A plus Priority

I guess it was my turn to have a nightmare plumbing experience! I don't know how A Plus Priority received such high ratings! So...I discovered a leak in my basement and called a few companies to take a look and give me a quote. It's the service line from the water meter to my house. I hired these guys to do the work and was told (on the invoice too) that they would replace the old, metal galvanized pipe that burst. BIG MISTAKE!! They did not know what they were doing. First, they brought in one of those shovel tractors to dig for the pipe. After digging pretty deep and not finding it, they tell me that they had to bring in another shovel to dig deeper. That's when I started to get nervous as they wanted to charge me more for the job. I left to run some errands and returned to discover that they found the pipe. But get this, it wasn't buried deeper, they were just digging in the wrong spot! Later in the day, man oh man am I glad that I checked up on them or I would have been in trouble! I came outside just in time to see that they were attempting to do a patch job on that old pipe which would have burst again at some point! I told them I wanted that old pipe replaced like they said they would do and would not pay for a patch job. I think they realized that there was no way to replace the pipe without going under the sidewalk and they tried to bypass that part. They kept howling about the fiberoptic wires underground near the water meter. "Ma'am, we don't want to accidentally cut those wires so it will be difficult to do what you're asking. If we cut those wires, it's $25K per minute out of my pocket". I'm thinking to myself, surely you've done jobs like this before. So we were at am impasse and they (the owner and his tech) left my property. I spoke with the owner later that evening and after a pretty heated conversation, he hung up on me. Then he calls back to tell me that they didn't want to leave me hanging and they'll come back out the next morning and do the job to which we agreed. Well I told him that I was going with another company. That convo was Thursday evening so it was too late to bring in another company to get the job done before that next Monday. The owner returned to pick up what was his, left a gaping hole and mound of dirt in my front yard, and stuck me with no running water from Thursday-Monday. Honestly, I would rather electricity than no running water so I made due. Just glad that I paid him nothing! Ridgeway Mechanical Plumbing saved the day and their guys did a stellar job! I learned from them that a shovel tractor should have never been used to dig for a water line, but appropriate for a sewer line. Ridgeway broke up a small area of the sidewalk and dug under it in the right spot at a good distance away from the wires! AND they repaired the cement. They really do specialize in water service lines so DO NOT CALL A Plus Priority for this type of water line problem. If only I could give them 0 stars!! UPDATE: In response to Ray's comment, I asked them to discontinue the job because they attempted to add a new pipe onto to the old pipe as seen in the photo but they were supposed to replace it! I did not tell them I was going with another company until after the ensuing, heated conversation of which Ray hung up on me. AND he just left a nasty voice message using the F bomb. Now really is that the kind of person you want to do your plumbing work? read more

A Plus Priority Plumbing - Using the wrong equipment for this job! - Plumbing Near Me - Atlanta, Georgia

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I was having an issue with my leaking bathtub, called A Plus Priority, and Ray to the Rescue! I've had 4 different plumbers look at this issue with various explanations and sky high estimates. Ray came and found the issue and advised me on how to temporarily fix it! I thank you for your honesty and not trying to hustle me because I'm a woman. I would absolutely recommend him to anyone! He doesn't know it yet but I will be calling soon to schedule a tub replacement..well I guess he does now! Thanks for your service! read more

A Plus did a great job helping us get our faucet replaced! Great work and came out first thing Sunday!

Excellent service and very timely! Will recommend and certainly use A Plus again. Ray was awesome!

Responsive, priced fair, and completed the job on a Sunday! I hired A Plus to replace my kitchen faucet. The service was prompt and very professional. We ran into a problem midway but it was resolved in a reasonable matter of time. Job well done. I'd call them again for help. read more

I want to recommend this plumber. He was able to come and install what I needed and not what I didn't need. Overall great work. What I liked best is that he was able to determine issues I've had with plumbing for months. I have had several plumbers tell me what they could not nor could they solve my problems. A Plus Plumbing did! I highly recommend this company. I'll be using again and recommending to my neighbors. read more