Didn't use them but great communication and very service oriented. I ended up cleaning my own…read morechimney screen but in the future Den Defenders would be a first go to.

Ross, did a really great job. Very quick and respectful. Installation of the door came out great…read more Ross even help us cut some of the cost of the service. Would recommend this company. 5/5

Robert and his wife Adrienne were very attentive and quick to get us scheduled…read more Robert was very honest in his evaluation of our chimney and made quick work at a reasonable and fair price to fix a few things and have our fireplace safe and ready to us for the winter season.

Robert promptly got back to be with a quote for a fireplace cleaning. He was on time for the…read morescheduled service and did a wonderful job. He took pictures to show me additional repairs my fireplace needed and provided an explanation that was helpful. The price of the total job was also very fair in my opinion. Will be a return customer!

I always use them every year to clean my fireplace. Very professional friendly and great. Price is…read morevery fair.

Because of all the great reviews, I tried to have them come by. It is my first time hiring someone…read moreto clean and turn my chimney from gas to wood. The prices quoted were great only he promised to come by several times and never kept his word. Your word is everything. Told me he would come during the week..that week passed and then said I'll by there Friday. That day passed and then said I have time tomorrow..that day passed. I missed work 2 times because of him costing me hundreds of dollars. Unreliable. Claims he doesn't check yelp as often but when I said I can call, he said it would be the same outcome. Either they need to hire more people or they are simply lazy. They could have had a new customer for life.

Ashtree did a perfect job inspecting and thoroughly cleaning our wood stove and flue. On time,…read moreneat, used protection all over the area and even scrubbed the outer parts as well. Overall very pleased! Priced well

Robert and his son arrived on time for the chimney cleaning appointment and did a thorough job…read moremaking sure the project area was clean upon their departure.

The Flame Fixers team got back to me quickly about servicing my fireplaces that I had never turned…read moreon before and communicated efficiently about scheduling and pricing. Melody, their scheduler, went above and beyond to fit me in ahead of Thanksgiving so I would be up and running for the holiday, and Gil, who did the service knew just how to get them going after a long time sitting. Very satisfied and would recommend!

I used the yelp request a quote for Flame Fixers and was contacted the same day and easily…read morescheduled a next day appointment. I appreciated that Flame Fixers could work on both gas fireplaces and my Traeger so I didn't have to pay for an additional repair person to come out. Technician arrived on time (actually early) and quickly diagnosed the problem with my fireplace and moved on to fixing the Traeger which is now working perfectly. Waiting on a quote for a part but thus far very happy with the service.

Recommended by a coworker and didn't disappoint! I called and they were able to fit me in to clean…read moreout my dryer vent the next day! Will use them again!

Excellent service - the workers careful and thorough and complete. They removed the wood stove from…read morethe fire Place - cleaned the pipe, stove and chimney from top and bottom. Reinserted the stove and tested the air flow leaving the area spick and span clean. Very knowledgeable. Worth every penny of what he charged me. HIGHLY RECOMMEND !!

Great service. Reasonable cost, and great advice. Was right on time. Will use again in the future.read more

These guys were great! Friendly and professional. Very respectful of my property. Will definitely…read moreuse them again!

Christian is legit! Got me on schedule right away and was on time, actually early. Works hard and…read moreexplains everything to you. Honest guy that cares about your safety and the safety of the neighborhood.

They are great. Came to our house and not only cleaned the chimney but also gave us thorough…read moreinstructions about how to use our heatalator. An inexpensive repair was recommended but rather than overcharging he showed us what was needed. Will use them again

We had a wonderful experience with Ponderosa Hearth & Home and highly recommend them! They had so…read moremany gas insert options to choose from, which made it easy to find the perfect fireplace for our home. Our fireplace actually arrived earlier than the estimated turnaround time, which was such a pleasant surprise. After installation, we had a minor issue come up, and their team was incredibly responsive. They came out the very next week and repaired it without any hassle or hesitation. Their customer service is truly amazing. Professional, helpful, friendly, and reliable from start to finish. We would absolutely order from them again!

Very friendly and removed my old insert quickly. They did a great job and cleaned up everything.read more