My AC went out during this crazy heat wave and instantly I was freaking out. This happened on a…read moreSunday night and after frantically calling HVAC companies, with no immediate availability for that night or in the morning, I reluctantly called Lee's. They had someone available and at my door by 9am the next day. Gabriel Gonzalez was the technician and he was fast, friendly, and diagnosed my issue quickly. My unit was only 7-years old, but capacitor had gone out. Gabriel stated usually the capacitor goes out due to power surges or high amps being sent to the capacitor. Based on the age of the unit (2019 being relatively new) he suggested a servicing in the near future for a full diagnostic to determine if there's an bigger issue. Since newer units don't normally need to replace the capacitors. He also cleaned my entire AC unit and stated everything looked and sounded great. Overall great experience and I highly suggest using Lee's!

Dustin was very knowledgeable and professional, he did a great job flushing my water heater. thank…read moreyou

Quick, efficient, and affordable was our experience. Will use them again when the need arises. He…read morecame up with a good solu

Josh was fantastic. He took care of our cabinets, gave us some information on whether we could do…read moreanother project and gave us information for a repair we could do on our own. We will definitely be using him again.

This was my first time requesting help with cleaning. I had the idea to clean out and re-line my…read moreshelves for over 6 months and just never got around to it. With my in laws out of the house, it was the perfect time! I contacted Kim through instagram, after verifying her Yelp page. She was immediately communicative. She gave me rough estimates for two jobs before I officially asked her to help me with this one. She confirmed with me the week before and the day before, and kept in touch with me the day of. She. And prepared with everything she needed! I was working from home that day so she also asked me for a couple of things, but quickly mentioned that she had them out in her car too. She worked diligently for 5 hours!! I couldn't believe that my pantry was the same area. She did a terrific job. Cleaning, re-lining, reorganizing, etc. She checked in with a few times on some items so I could make a determination on them. she also sent me pictures of the items she threw away so I could purchase new ones!! Very impressed with Kim and will definitely have her out again. I highly recommend!

I needed a deep cleaning of my apartment, which was also totally unorganized as well. I received…read morequotes from several people, but only Kim asked to do a walk through before quoting me a price. The pricing for what I needed, including 6 hours of her time, was what I expected from a professional. Kim kept in touch by text the day before and the day of the job, arrived on time with all her cleaning products & gear. 6 hours later, I returned to a very clean, organized apartment and I couldn't have been happier with her results. Kim also posts some of her work online if you want to view her projects.

We started working with Roo's in March. They came out and told us that our AC unit was working and…read morenothing needed to be repaired. This is after we had another company come out and tell us that the evaporator coil was broken. We contacted Roo's because they are a Lennox specialist. Our unit stopped working in July and we contacted them about getting our AC repaired. John N. came off as helpful and responsive to our concerns and said he was going to come out on Monday. Monday comes and we get a phone call saying that he looked over the report from the last time someone came out and that he could tell the evaporator coil was indeed broken. He sent an estimate for what that was going to cost to get fixed. While on the phone with him we told him that we thought the motor on the unit might be broken as well and that we would like him to come out and check on that so we could get everything fixed at once. He stated that it wouldn't be necessary for him to come out and that it could be worked out when he came on Wednesday to repair the unit. Wednesday comes and John N. sends two technicians but doesn't show up himself. They finish the evaporator coil repair and try to turn on the unit. The motor is indeed broken. John N calls and lets me know that we have to wait two more days for the part and that it is going to cost extra money. Mind you all these parts are under warranty. I tell him that I think extra cost should not be put on my family because of mistakes the company has made up to this point. I call the office upset that now I have to wait two more days for the repair and this is after I asked John N to come out and check this specific part that ended up being broken. All of this after I had someone come out in March and told me everything was fine. I ask to talk to the owner and get told he will contact me. I have to call again the next day and still don't get in contact with the owner. I am told that the company wants to make this right for me. Friday comes and a new technician is scheduled to come out, John Y. He is friendly and gets to work. He finishes up and gives me the total bill which includes labor for the motor. I tell him that I don't feel like this is making things right and that someone had told me that I wouldn't be charged for that when I called the day prior. He calls the manager and I finally get to talk to him. I explain everything that has happened and he initially offers me a discount. I tell him that I don't feel like this is fair compensation for all the stress I have been through. I had to find someone where else to stay for 3 extra days because of a lack of communication due to his employees. He tells me that he is going to get to the bottom of the situation and will call me back. He calls back shortly and tells me that he recognizes all my concerns and that he is going to take off the charge for the labor for the motor. I really appreciate that he took the time to listen to my concerns and feel like he did right by my family. I will continue to use this company to do check ups and repairs because I appreciate that while mistakes were made, in the end they did right by their customers and took ownership for it.

I requested service on our air conditioner. A technician came out that day and did a thorough…read moreinspection. He shared photos of everything - revealing a need to purchase a new unit. The technician gave us a complete estimate and waited patiently while we considered options. No pressure whatsoever. Almost a month later we hired Roos. Our job was not an easy one as we changed over to electric from gas. The workers arrived on time and dressed cleanly. As the men were working I called in and asked for a quote for changing out our second unit. The owner came to the house and gave me a quote in person. We signed off and by the end of the week we had two beautiful new systems. This was the most professional group I've ever come across. Not only that, we got a smoking deal! What a value! Do not go anywhere else for your HVAC system service! Roo's is definitely the best!

up dating review to good. There was a misunderstanding in the posting. I was provided a proposal…read moreand it was my error.

Very knowledgeble and kind. They keep in touch with you and keep you updated on when the work will…read morebe completed. They come out to see what needs to be done and give you a fair estimate on the cost. You won't be disappointed.