So, house hunting... My wife and I wouldn't have even started the process had it not been for two…read morethings: a certain $8000 tax credit and Tim Morgan from Hasson Company's Clackamas office. We met Tim conducting an open house off of Oatfield Rd in Milwaukie. He was warm and welcoming, not desperate to rattle off stats before you'd even wiped your feet. My wife and I were comfortable enough to explore the yard, peek in the attic and scratch our heads at post-teen color choices and afterward talk dollars and cents. Off the start, Tim was knowledgeable, not just well read-up. This was a neighborhood he'd lived in... His daughters attended high school down the street, he knew the businesses nearby, Tim could match interests of yours to names of people that worked nearby. Throughout the process, I think that was a excellent quality of his - Being able to speak to the sum of why you wanted to look somewhere. The rest of the process flew through w/ predictable assurance and w/o difficulty. As this review was finished now two years after the sale went through, I'm unsure whether Tim's still at the same location. Even if he isn't, I'd still go out of my way to look him up! My wife and I will likely do so at our next purchase, hopefully some distance off.

When I moved to Happy Valley, OR in 2007, I was independently house hunting when I fell in love…read morewith a home had seen on MLS listing. Tim Morgan represented the seller and when I viewed the home, he seemed genuinely honest and knowledgeable about all the intricacies about real estate, but the area in general. I've dealt with realtors before, but Tim is cut from a different cloth. I had just sold the same home this week, this time Tim represented me. He went above and beyond with not only the sale, but with random logistics of me flying in from California and the whole move back. I would definitely recommend Tim.

I would never live here again. I can never get a response from maintenance--big, small, emergent,…read morenot urgent, doesn't matter. It couldn't be more stressful to ask for some basic thing from someone specifically designated for that and get nothing but the middle finger and knowing every future need will be treated the same. Unfortunately things keep popping up forcing me to seek their help. I never get contacted after my requests and I've even had them cleared from the system before being addressed. And considering these are older properties, needing some kind of maintenance seems inevitable. Every time I have to reach out I hope it will be different and I'll be pleasantly surprised, but I will say, they are very consistent at avoiding their jobs.

Would never recommend to rent at any property managed by this company. The worst and I've lived in…read moremany apartment complexes. They will make sure you don't get your deposit back. Lack of communication, worst maintenance experience I've had. Glad I moved out. If you rent with them, make sure you replace all of your blinds, even if they are not damaged because one replacement of the blinds will cost as much as all of them in your unit. $237 to be exact for one blind replacement. Also, don't bother to wash the carpet because even though I was told they wouldn't deduct of my deposit if I washed it, they still took my money. I ended up owing them $28.41 on top of my $1500 deposit based on, 3 blinds, a door, carpet cleaning and some trim damaged that was already there when I moved in. Same with one of the blinds, the other one just had some bent pieces but not broken. According to them, that's damaged even though they are over 10years old. Absolutely insane! Take them to small claims with all the evidence I need.

Loved working with both Alicia and Bobbi. Have worked with them in the past with both selling and…read morepurchasing and will again in the future. They are very knowledgeable of the market and gave awesome advice. Helped guide me through entire process. Provided support and recommendations when needed. They are a great team and I appreciate the time and care they took to explain things and help find me the perfect home

Bobbi and Alicia are truly excellent, and I recommend them wholeheartedly. My wife and I were…read morelooking for our first house, and had never been through the homebuying process before. Bobbi helped us define our requirements and really helped us crystalize what we were looking for - asking questions we didn't think we needed to know the answers to - but ended up being highly valuable and helped us narrow down our search criteria. Now, that meant we were looking for a goldilocks house that was just right for us. But we were in a position to bide our time and learn what areas and layouts we liked and didn't like. Bobbi helped us through all of it and was thorough, professional, and thoughtful. We truly believe having Bobbi and Alicia as our buyers agent gave us an advantage in the market. Bobbi negotiated excellent concessions and helped us have confidence we weren't buying a lemon. It was surreal when we finally got our keys, and we couldn't be happier with our new home. Thank you Bobbi and Alicia!

I was a tenant for many years, when ever I had a problem, they were right on it. Very fair and…read moreextremely easy to work with. I would honestly have to say, the best landlord that I have ever had in my fifty+ years!

The most unprofessional encounter ever. I emailed to set up an appointment to view a property they…read morehad for rent on Thursday. I was informed that the earliest appointment that Kelly had available was next Wednesday at noon. When we arrived for our 'appointment' ten minutes before noon, we found about a dozen other people there, and Kelly with a handful of checks for applications. If you're going to have an open house, have an open house. Don't waste my time by making me wait a week for what you say is a private appointment, when what you actually mean is ' I'm just going to have as many people as possible run through here so I can collect application fees'.

My escrow person Melissa is unpleasant and VERY RUDE... Even her email tone is RUDE. Doesn't inform…read moreall the necessary info until I ask. I wouldn't recommend it at all unless you absolutely have to use it or at least avoid Melissa, hopefully, someone else is civil, and NOT RUDE.

Fidelity National Title did an excellent job while we were in escrow. Our escrow officer, Gina…read moreNaranjo, made sure we received all the documents in a timely manner and on closing day thoroughly explained the HUD-1 and answered all of our questions. Gina and Fidelity National Title were a pleasure to work with. I'm not sure what happened with the previous reviewer, but we had no issues scheduling an appointment around both of our work schedules.

Jenny Weitzel with the Hough Team has a real passion for her job. She worked tirelessly to help us…read morefind a house that fit our many needs. She is positive, reassuring, knowledgable, and realistic. Although busy, she always made us feel like we were her only clients, responded quickly and available when we needed her. During the negotiating and closing process, she went above and beyond to help us through a stressful situation. She explained everything throroughly and was a fierce advocate for us. Bonus, she's super fun and we'll miss walking through houses with her!

The realtor at Better Homes Terry Zornado was absolutely ridiculous…read more I wish there was a formal compliant that I could make against her since she has no Ethics's. I will be in their office tomorrow to talk about her complete lack of professionalism. Being first time home buyers is hard. We called the number on the sign to see inside of the house and talked to Terry. After a couple of days of trying to get the financing in order she became very vindictive when we talked with our family about getting our own representative to write up the offer. Greedy and was demanding a referral fee from the new realtor that we interviewed from Windermere. Since she was the sellers agent she made it absolutely impossible to have them look at the offer. We put an offer in place for a back up 7,000 over. I would avoid this agent all the way and think that she should be banned from representing the buyers and the seller at the same time. She gives realtors a bad name.

My dealings with Sean Pickel have shown his company and team members to be equipped with good…read morecommunication, a focus on client satisfaction, and solid management experience. 100% positive experiences.

DO NOT HIRE My unit which has only one bathroom, has been…read moreout of a shower for 9 weeks. Up until now we have been very patient but it is absolutely ridiculous and boarder line illegal at this point. We called Sean to hopefully get him to prioritize this project to get it done but after 4 sentences over the phone he hung up on us... the most unprofessional and rude person and property management company. Again I have not had a shower for 9 WHOLE WEEKS.

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!