Doors of Distinction is a wonderful company! We got exactly what we asked for, for exactly the…read moreamount that was quoted to us. We couldn't be happier with our new front door!

From the owner: From Basic to Beautiful…read more Hello, welcome to Doors of Distinction. My name is Jim Cunningham Let me tell you about the company before we move on. Although Doors of Distinction was established in 1993, we got our start in 1982 in the remodeling arena. As you will see in the following pages- we do more than doors. Having acquired this arsenal of skills allows us to create beautiful entrance ways including porch roofs, architectural moldings, circle top doors or transoms, sidelights and more. Whether you want a plain door installed, or want to convert your door from basic to beautiful, we can help you with your project. You will find our work in the Des Moines and central Iowa areas. Chances are good we have worked in your neighborhood. Call to set up an in home appointment. I'll bring catalogs depicting our various lines, measure your job and often price it on the spot. Types of Doors we carry and services we provide are: * Entrance Doors * Double Doors * Storm Doors * Special Shaped Doors * Security Storm Doors * Installation Warranty * Door Repair Call today to discuss your next project!

We just got a new car, and found out that the open trunk would hit the garage door if we weren't…read morecareful, and we didn't want to worry about this. Wow. I called Baldwin this morning, Jake stopped by this evening after two other calls, and fixed the problem right then. I wouldn't ever call anyone else after this great service. I depend on reading reviews before I call, and his reviews sounded almost too good! But, they weren't. I hope you take this as a sign.

Good guy, great repairman. Clean, honest and efficient. Well priced. Also, does great work!read more

I have never been treated this horribly before by customer service. I worked with Caillum (or…read moreKaylum) to order new parts for my old Pella windows. When the technician came out on 6/20, he said they ordered the wrong parts, and said someone from Pella would reach out to me. On 6/26, I hadn't heard anything from Pella so I called. I was told that I would be refunded the cost of the parts soon. I was also told that I would not be refunded the $250 labor fee because they were ordering new parts and the technician would need to come back out to install them. I received a notice of refund via email on 7/9. I have sent Pella several emails requesting an update but did not receive a reply to any of them. Today, 7/14, I called to request an update on my new parts and a refund on the labor fee. Caillum was so rude to me and acted like he was angry that I even called. He told me my case was closed, which was news to me. He didn't offer me any solutions or next steps to fix my broken windows. When I asked about refunding the parts labor fee, he got frustrated with me and said that the $250 was the cost to have the technician come to my home to tell me the parts were incorrect. I tried to tell him that my invoice designated the $250 for labor to install parts not to diagnose a problem. He kept repeating himself and taking over me. I asked to speak with his manager. He still kept repeating himself about why I was "wrong." When I asked him to please stop, he hung up on me. I then called the general number and spoke with Kylie. She apologized and said she would contact Caillum's manager Adam, and he should get back to me In 1-2 business days. I'm just so disappointed in how I've been treated by an Iowa based company. My neighbor is telling me to go to Window World and get all new windows because she has never had a bad experience with them.

Replaced picture window and 3 bedroom windows. Steve our salesman was very helpful and…read moreknowledgeable. The guys who installed our windows were excellent. Very polite and left no mess. We are very pleased with our beautiful windows.

Zach our salesman was great and knowledgeable. Ron and his…read morecrew did a great job, kept the house clean, picked up after themselves, and installed us some great window. Thanks Guys Cindy Coenen put new windows in all our main floor.

Great service and amazing quality job by Holister Koenig. Super nice guy and was timely but had…read moreexpert craftsmanship. I will use Window world again and recommend them because of his work. Definitely worth the value. Highly recommended.

Clive, IA location: I generally love Menards, and have…read morealways found their staff to be both friendly and helpful. Not this time though. I was there at roughly 11 am on Tuesday, March 15, 2025. the problem involves a man and a woman, both of color and in late 20s or early 30s. This info is given just in case the manager of the garden center would like to start doing his/her job. I was loading 1.5 cu ft bags of soil into my cart when I noticed a skid 30 ft away. I rolled my cart less than 10 feet past the two employees described above who were leaning against shelving casually engaged in conversation. I had passed within just 3-4 feet of them. I started to unload the 4 bags from the cart onto the skid. When I looked up hoping that the guy would offer some help, I saw that he had turned his back to a 74 year old customer who was visibly huffing and puffing as he continued his conversation. That done, I went back to the soil location and added another 2 bags to the skid. After leaving the check-out I approached a managerial-looking woman who said that she was the front of store manager. I told her about it and she walked away and said nothing. So now I went out to my suv and loaded the 6 bags of soil into it. I drove to the outside of the garden center and stopped the car. That same guy was in a different location but within my view again leaning against shelving and casually chatting to someone (I couldn't see if it was the same woman).

This is one giant warehouse where you can find any and everything. During a time of the Pandemic…read morewhen much was out of stock for your household updates -- this place normally had overstocked items. The items in need usually is here all except for enough tile where I had to turn to another store that specialized in just tile. Not to worry, because the door, paint, hardware and other odds and ends were in stock. Ordering online was easy and so was the pickup using your coded sheet sent to you when your order is ready for pickup. I've only had a few hiccups when trying to locate my items, but going to the service desk saved the day. My new Larson Door, with Schlage Hardware and kitchen flush mound light is perfect!

We had all our home windows replaced in 2011. We were happy with the product, price and service at…read morethe time of install. We recently had a service call and Tyler in the Urbandale office explained how I could fix my problem. After looking at my window, I realized my balancers are different from the newer display products. I went back to the office and he took the time to follow me home and fix the problem on the spot. I really appreciate the extra time he spent to fix my window. Definitely Service with a Smile! Thank you.

Our sales rep Jeremy was great to deal with. The whole process went smooth and we would recommend…read morethem to anyone. We love our new windows!

Quality horrible, silicone mess, big gaps, should have helped, ended up my son helped, call him…read morecome over fix the mess, answered but never showed up, will never call this guy, never.

Professional, always on time, very thorough in the work they do. Will be using their services for…read moreeverything I need around the house. Price is also very reasonable!

We had a great experience with zen windows. The virtual estimate process was really easy! The…read morelead time to get the windows was long and beyond anyone's control, but it was kept informed the whole time. There were some scheduling hiccups when it came to installation, most of which were my fault, but everything was well handled.

I discovered Zen Windows in the exhibit hall at the 2017 Iowa State Fair. We were interested in…read moreexploring replacement windows. I was immediately attracted by the signage stating that there would be no in-house sales pitch. I spoke with Matt and learned that all that was needed in order to receive a bid was to send my rough measurements and photos of the current windows. That sounded easy enough! A tape measure and a cell phone were all I needed. Soon my information was off in an email. I also contacted other installers for bids and began researching the various window manufacturers to compare the window quality. Zen installs the 3 cost levels of Soft Lite windows, and the online reviews of the materials were positive. We decided to use Zen. Soon Dan came out to make accurate measurements. I spoke with Matt and decided to go with the middle level window and placed the order. We are extremely pleased with our choice. The window quality is excellent. The double-hung windows open and close smoothly and fold in for easy cleaning. We also selected a bay window with casement windows on each side to replace a picture window. Operation of the side windows is smooth. Further we are really happy that we went with the added expense of the bay window--we love it. Installation was fine, and there was a clear commitment to ensuring we were completely satisfied with the installation and finish work. So, all that is expected of any company. With Zen I received exactly what I was expecting! However, one element far exceeded my expectations: customer communication and service. This places Alix and Matt, owners of Zen, at the top with the very best. No question was a burden. Contacting with "Oh, I have another question..." always got a quick response. And no matter when I sent a message or question, be it Monday morning, Friday evening or even on a Sunday, I got a response usually within 15-30 minutes. If customer service and communication are important in a purchase decision, Zen Windows should absolutely be considered. Add in the other factors and Alix and Matt at Zen Windows get my highest recommendation. Look to Zen for quality materials, fine installation, amazing customer service and an outstanding warrantee for materials AND labor. (Matt can give you all the details.)