Even though I had been paying on time for service, they let my pool become green three times. The…read morefirst time he said he was away, and someone was supposed to be covering for him. The second time he blamed it on rain. The third time,he said, he'd been in an accident but never responded to texts after that even after saying he would come to take care of the pool. It cost me $300 to have another company clean up the mess

Quick and responsive, good follow up with pictures before and after. Timely billing. Would…read morerecommend.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.

Excellent choice for pool repairs! We contacted Matt to check out a stubborn issue with the skimmer…read moreand he had someone come out same day to resolve it. I was very impressed with the response and results. Overall, I would give them 5 stars and definitely recommend them if you're in the market for pool services.

These people are professionals. They know pool chemistry and complicated pump systems. They are…read morereliable and always show up. The owner is very easy to reach by text or phone. They are not cheap but I guess you get what you pay for. The owner, Matt is friendly and reasonable and very accessible

Our spa needed a major overhaul as the paint was rubbing off and the tiles were broken and rusting…read more I called so many pool remodel companies from Ft. Lauderdale to W. Palm Beach but we received 3 very outrageous quotes and others that said the job was too small for them. I am a review nut and found Blue Magic Pools in Coral Springs , I phoned and Serge made an appointment that afternoon. We received a very fair quote but I was really impressed with his honesty and knowledge. We wanted to add a marble coping and he allowed us to go to his wholesaler to select a gorgeous marble, the selection was incredible. Serge oversaw every detail of the entire job and had his talented team of tilers and electricians along with him. We were given a time frame and Serge delivered exactly when he said. We could not be happier with our decision to trust Blue Magic Pools and Serge, we love to look out at our backyard, it's gorgeous. Thank you Serge, we are very grateful!!!

I had this mess all my 4th weekend. Supposedly was serviced the 3rd and this is what I got. Gave…read morethem multiple chances and got nothing but lip service.

Very professional service, great guidance and quality. Before calling this company, we were…read morestruggling to find the pool leak. George took the time to tell us what he needed (water level mostly) from us before he came in. Later he showed us evidence of the fix plus additional guidance for long term. Great value for the money.

We have an older pool that began losing water and needed a professional. We called George in the…read moremorning and he came to look at the pool four hours later! Polite, professional, on time and knowledgeable; all things that a a rarity in the south Florida market. He detected an external leak at the fountain feature and recommended someone to fix it. But in the meantime the pool kept losing water even though the fountain had been turned off. George came back out two days later, dove into the pool for more tests and used sonic technology on the paver deck to locate a leak in the old main drain rubber hose. He was careful not to disturb any pavers that were not absolutely necessary to move. He also put in a temporary plug to stop the leaking until the pipe could be repaired. Best of all, I thought that because he came back twice he would charge again, but he did it all for the same $350. If you have a leak, do not hesitate to call Poseidon!

I try to support my local community. I set up pool service with pinch a penny. They did a very…read moreaverage job all along. My pool service is conducted on Fridays. On Sunday morning my pool was completely green. I took a sample to the store and had them test. The pool had no chlorine in it at all. I offered to take the chlorine home and put it in myself as I have a pending pool party on Memorial Day Monday. my monthly fee already included my chemicals. Jacob did not seem to care and charged me $30 for 3 gallon jugs of chlorine. I told him I did not think that was right that he was making me pay twice. He said there was nothing they could do. So I bought the chlorine because I had no choice, and I canceled my pool service effective immediately

Bought a $450 vacuum that keeps spinning into itself and getting tangled…read more Brought pictures and had argument with owner who tried to claim installed incorrectly when my pool guy installed it. He does it all the time!!! They then claimed I had old hoses or pump problems and I showed them pictures of it with all new hoses !!! It worked great for a week and the. Spin spin spin She wanted a technician trying to delay me past 30 days refund. And then claimed 20 % restock to return I was returning because not work. Not because changed my mind Had argument ent with her in Store and decided to exchange for a different unit This one not work I don't know what I'll do but I promise you I will never shop on that location