We got hit with the bait and switch that i have since read about online about Snapbox. Guess I…read moreshould have done more research as these guys are apparently known for ripping off their customers after a few months. We now need to scramble to find a new place as they have tripled our monthly rate. No customer service, no support, just a jacked up price until we can relocate. Awful. Do your homework before renting from Snapbox.

These guys have the worst customer service I have EVER seen. They will rip you off, be rude, then…read morerefuse to allow you to protect yourself by recording the awful interaction, accuse you of being in the wrong and then refuse to take any responsibility. Just look at the Tucker Upper video on Youtube (SHADY Storage KAREN BANS Me For Calling Her Out!) and DO NOT BUY STORAGE AUCTIONS FROM THESE GUYS, THEY ARE AWFUL!

The people are nice, and the facility is clean. However, their "corporate policies" are geared to…read moregetting as much money from you as they can. As an example, I learned the 10x15 unit I rented, that had increased from $99 per month to $150 per month very quickly was currently going for about $80. However, they "couldn't" reduce my price unless I moved into a different unit. This month i was scheduled to move on 9/30, but due to weather the movers rescheduled for 10/1. I've been charged for the entire month of October, even though the unit was cleared out by 4 pm. Look further, and choose a storage company that actually cares about the customers.

Had a great experience today getting my storage unit as the staff was pleasant and very helpful…read more The unit I got is new the facility is very clean..... thanks for all the help......

We had a really nice pad to store our travel trailer for approximately 3 years. It was a perfect…read morespot for us and a very nice concrete pad. We no longer needed the pad and recently gave up our lease. Most of the trailer/vehicle storage is either paved or has a concrete pad surrounded by blacktop. We always felt that our travel trailer was secure at Storage Ward and we had a great price too! We stored our travel trailer at a great price at Storage Ward, saving more money than towing it to the shore campgrounds. Storage Ward is less than 5 miles from the campground we normally set up camp and it is close to many others as well. If we ever have a need for storage again, we will be storing with Storage Ward.

There is a live wire hanging in front of door of our unit, we have asked them for over 6 months to…read morefix and they don't respond. They bill us and say we are overdue even though we pay every month regularly. No one answers the phone there.

We summer in Cape May, and have been doing so for almost twenty years. Hauling our stuff back and…read moreforth grew ridiculous. We now have a storage unit at Park Center and it's affordable enough that we have rented for five years now. I can get to my property at any time of day or night, and feel safe and secure there. The management is very kind- one time my lock was stuck and just not opening. I was really frustrated but after checking my ID, the manager Herb cut my lock for me and made sure that everything in the unit was fine (I was worried someone had tampered with the lock- nope, it was just old). We'll keep our stuff here for the next twenty years hopefully. Oh, and there are lots of great shops there too, like Seaside Cheeses, McGlades Backstreet Cafe, and the yoga studio.