I had such a great experience with this family owned, small business! They are extremely responsive…read morewhen I have any questions and are always there when I need help. The facility is kept in great condition and I feel secure having my belongings stowed at this storage unit. Highly recommend.

This storage facility is the best. Amazing customer service very responsive super easy and clean. I…read morewould recommend this storage facility to anyone looking.

Lou was very nice and informative and very helpful and making decisions on what type of unit I…read morewould need I would recommend them for your storage unit

There facility is neat and clean and well monitored and Lou at the front desk is the best…read more Personable and caring. Highly recommend!

I had a great experience with this storage company from start to finish. The staff was friendly,…read morehonest, and very helpful in finding the right unit size for my needs. The facility is clean, secure, and well-organized, with easy access and plenty of space to move around. I felt confident leaving my belongings there because of their strong security features--gated entry, cameras, and well-lit surroundings. The pricing is fair, and the process to sign up and move in was smooth and stress-free.

Nick and Nicole were super helpful! We rented the truck as well. Very convenient. Can't say enough…read moreabout how helpful and good our experience was dealing with Nick and Nicole. Highly recommend

Price is good, yes. But I learned pretty quickly (after signing my contract)...in the heat of…read moresummer...air COOLED is not the same as air CONDITIONED. It's not only hot, but humid...so it often feels hotter in there than outside, especially on the 2nd floor, where rent is cheaper. Lol Working lights have also been an issue...burned out and/or just not on when I arrive. To the point where I can't even see inside my unit. I've had to call the office more than once...but to their credit, they got them on quickly. The woman in the office (the manager I assume...she's always been there when I go in the office) may initially come off to some as irritated, but I learned that she's just one of those people who only smiles when "earned"...Lol. She's got a dry wit & is actually really quite nice. I stay because their prices seem to be better than others, & because I don't want to move everything!!!

Location was convenient. Facility was extremely secure and clean. Staff was friendly. I only needed…read moreit for a couple weeks and got a promotional rate. I would definitely recommend

After researching storage facilities throughout the city of Surprise, StorQuest Self Storage on…read moreWest Custer Lane came out on top. For starters, StorQuest customer service at all levels is excellent. Whether the representatives on the phone and/or in person in the location office, service is friendly, helpful, and professional. There are other reviews online that say when referring to the onsite manager, "Jen is the best!" I can assure you, she is. That also is a big reason why this StorQuest location should be your first choice. For example, since we had a large truck full of belongings from an out of state move, we booked a 10 x 25 climate-controlled unit. Thanks to great customer service, we were able to get a unit very close to an exit door where we were able to load and unload without too much of a walk. Jen even explained which way to park the truck to not have to unload in front of the direct hot sun. During the storage period, we did automatic billing and were able to time it as to move out at the end of a billing cycle. Jen was very helpful in explaining how best to end our month-to-month contract. Overall, this storage location has what you need: newer facilities, great customer service, and a friendly and professional onsite manager. Book it.

I have been renting a space for my trailer at Mission RV for 7 years. Never had any problems that…read moreentire time. Alex at the front desk is great. Always friendly and helpful. If they can't answer the phone, they WILL call you back. This small business is great to deal with. Do not hesitate to reach out.

Mission RV really helped us out. My husband and I were in our RV on the way to New mexico to visit…read morefamily when we got stuck in limp mode halfway there, in phoenix. We couldn't drive more than 20 miles an hour. We searched for hours to find someone to help us. No one was available (it was a holiday weekend). Last minute, called Mission RV, they had a spot available at an affordable price. We left it there for 2 months. The lot was clean, well organized, and gated. We can't thank you enough, mission RV, for having such great, friendly staff you truly were our silver lining. Forever grateful

Nice clean storage units at a reasonable price Linda and her staff are very helpful and nice to…read morework with.

Linda and the Staff really do treat you as a person and not just customers. When I had issues with…read moremy unit moving in they were happy to help me out! Wonderful Mom and Pop family style storage unit

If I can give a zero I would. This company is a huge scam huge scam. Please don't store here. First…read moreoff Lorenzo has horrible customer service. He has a horrible attitude and smart remarks. Secondly they rented out our unit because we bought a second unit. We have 16 days left of the month to utilize our unit, but Lorenzo assumed we transferred and closed our unit. We did not cancel our first unit because they do not give you a refund of a unit. So we wanted to utilize that unit, however we went to get a lock and he sold it already and we didn't even have access inside the building. Today my husband confronted him about it and he said he sold the indoor unit because we didn't have a lock but he literally watched us and sold it right then and there. So we contacted smart stop via phone because apparently their managers have hidden information , we have to wait for the DM to call or email us within 2-3 days. We call the 800 number and Monica tried to sell us another unit for a whole month and add 16 days free. So basically SmartStop has our money for that unit for the month and now someone else is paying for a month for that same unit. They also send you a postcard size note in the mail almost quarterly telling you your price is going up. We started that unit at $60 and this month we paid $250for our indoor unit 10x10 only and we purchased an outdoor unit last week for $120 10x20. This company is the worst scam ever . Do not use them. I am paying the price and I am getting a lawyer

This location needs a 5 star rating! The rates for storage are very affordable and great. The…read moreonline access to rent a storage is super friendly and detailed. If you can relate, we all know moving is stressful and often unpredictable on how much space and storage you have left . I ran into some last changes and called the office, spoke with Scott who was so helpful, accommodating and most of all understanding. I have rented storage space in the past and it was difficult to reach someone. Not at smart stop storage! They truly care about your business and concerns. I will always refer them and highly recommend this place of business ! Great people! Excellent rates and deals. Thank you Scott for your assistance.