I had very long curly hair. I asked for my ends to be trimmed and have a nice style to change my look. She proceeded to use her small razor and chopped my hair. She destroyed my hair. She left a tail in the back, and my hair was so short and thin. It exactly 5 years for my hair to grow back the way I had it before. it is sad that some stylist don't listen to instructions and she destroyed my hair. read more

Great service and the stylists are all professional and talented. They do a great job with color as well.

I have very thick hair that I love just the way it is. Whatever salon I go to, I always make sure to tell the hair stylist not to use the thinning shears. I have been to this salon several times and up until now, the stylists here have always respected my opinions and desires regarding my own hair. I told the stylist I had today (Emma) not to use thinning shears... but she did anyway "because it helps the layers blend better." I do not care if the layers blend, I like my hair nice and thick, the way it is naturally. Needless to say, I will not be visiting this salon again. read more

I switched salons. Don't get me wrong, my old one was great. But it was a bit of a drive. Scheduling was difficult. And prices kept going up. I'd for sure recommend my old stylist but sometimes it's time for a change. So I changed stylists and styles. Deanna is great, scheduling is easy, the prices are lower and it's closer to home. I have no complaints about A Shear Encounter. The stylists are well trained and it's a nice blend of hip and cozy home town shop. The only small downside is that parking can be tricky sometimes. But overall I love my new hair and salon. read more

Kathy has been cutting my hair for over 15 years, and she is wonderful! I have tons of faith in her (and the other stylists, too!). Quite often, I don't come in as regularly as I should, but Kathy always manages to get my hair looking great again! I've never left unhappy and it's always a delight to come get my hair cut here. The atmosphere inside the salon is fantastic. I think their prices are very reasonable as well. The staff is always pleasant and make me feel at home as soon as I have arrived. read more

The two stylists that I've used for the past couple of years do a great job. Everyone is very friendly and it really is a great atmosphere. My problem is that it is becoming increasingly difficult to schedule an appointment within a reasonable timeframe. I used to be able to call and get an appointment in a few days, but now they are booked for 2 weeks every time I call. Unfortunately, I have to move on & go someplace where it's easier to get an appointment. read more

I came here about a month ago, so I can definitely say that after I left I loved my hair, but after a day or two I fell out of love with it. So I have to give this salon a neutral 3 stars because the experience was great, but the cut I ended up with was sort of meh. The place was cozy and warmly lit. They had quite a few customers and the atmosphere was very cheery. The price of the cut (I think it was for "Junior Stylist") was $30, which is not too bad. My stylist was Sara, and she was very friendly and chatty. I went to her at the recommendation of a friend, and my friend's hair is GORGEOUS so I really hold nothing against Sara's abilities. I think a good part of the reason my cut didn't work so well is because Asian hair has somewhat unique physical properties (that makes us sound like unicorns doesn't it...) and from my experience, only Asian salons know how to make it look its best. Basically, all my review is saying is that if you are Asian, try looking somewhere else. If you are, um, non-Asian, this place is really friendly and probably worth a shot. read more

I came here about 4 months ago to get a full color after my hair turned olive green from a bad box dye! The service was great as soon as I walked in ! The pampering, the service and the color was great. It's been four months and my color was still good, a little faded but great for the time frame. Deffinetly recommend, a bit pricey just for color but it was worth it. Today I dyed my hair at Shimmer Salon in Carol Stream and I hate it. They didn't listen and bad service I was charged almost the same as this place ! I will be coming back here for sure read more

A sheer encounter is a great place to get your hair done. I have been coming here since I moved to Downers Grove. Rocky is so genuine and appreciates his clients. They treat you like family I am so grateful to a friend for recommending him to me. read more

A Shear Encounter II - Rocky making clients beautiful - Hair Salons Near Me - Downers Grove, Illinois

I love my haircut. Sarah G. did a great job. When I came in I was offered coffee or water and greeted by Sarah and the girl at the counter. Sarah then washed my hair since I had it styled with product from working. Once we got to her chair she asked how I wanted my hair cut. She knows how to cut and style but asked if everything looked good along the way, which was appreciated since this was my first time at the salon and with her. She's easy to talk to, which is not always the case at other salons. I love my cut and I really enjoy Sarah G. I've found my new stylist! read more

Lori is fantastic! I have been going to Shear Encounter for a very long time. Rocky had met change my color and I get tons of compliments (and dates LOL). Best salon in town! read more

Tried and true! Rocky exceeds my expectations every time. You can truly tell he cares for and loves his customers. I've never gotten so many compliments from haircuts before until Rocky became my hairstylist. So much so that my whole family and some friends have started going to his salon. You are wonderful and I'm so grateful we've met. Thank you! read more

After receiving a five dollar off coupon, I chose Shear Encounter II for my most recent hair appointment. Cut and style prices at salons have become outrageous. I practically break the bank getting a haircut! Lately, I've had to let my hair grow out like an Amazon to save $$. My usual haircut bill is around $50, and there are places charging much more. That's why I jumped at the opportunity of saving money at Shear Encounter II. Four stars for tremendous service at a great value. When I arrived at Shear Encounter II, I was greeted by a nice lady at the desk who offered me coffee, tea, or water. My appointment was right away at 11 a.m. (when they open) on a weekday. Andrea was the stylist who battled my mane into submission--and I do mean battle! I have extremely thick, wavy, and belligerent hair. Because of this, I need a true professional to do my hair, preferably someone who graduated at the top of her beauty school! Well, Andrea was certainly up to the task. She spent an hour on my hair and did a fantastic job. She washed it, cut it in layers so it would fall nicely, straightened it, thinned it out, and styled it. When she finished, I worried about the price--expecting a $75 bill-- but it was very reasonable. With the coupon, I paid just $28! Even without a coupon, the price would have been much lower than what I have been paying elsewhere. I am so impressed by the service and value of this place! I will definitely return. read more

OK- here we are 6 weeks after the bad hair color experience. No one from the salon has bothered to contact me to apologize or just see if the "re-do" was any good, or encourage me to come back. After going in to get it "fixed", I had to deal with 4 weeks of scalp/ear itching, due to the chemicals getting on my skin. My hair is pretty fried from all the chemicals used to get rid of the red and re-color. I've tried a couple conditioning balms on it to alleviate the frizz. I usually end up putting my hair in a pony tail just to hide the mess. It's just too dark and unnatural. Can't get used to it. This will take over a year to grow it all out. I'm NOT a happy camper. read more

Best place on town,every time I go I see Molly she is great, in fact everyone is so nice and friendly, prices are average $55 for color touch. I think it's way better than Roco,Roco or any other salon. I am a happy client and forever client! read more

I've been a client at Shear Encounter for years and cant imagine going anywhere else! The staff is friendly and hospitable, and it's a very relaxed atmosphere. Rocky is fun, know,edge able, and I trust him completely with my hair. I always leave happy with my cut and color! read more

I am so happy with this salon! This was my first visit to the salon and the staff was very nice and helpful. Jamie at the front desk was so sweet and friendly. Deanna cut and colored my hair and I couldn't be happier with the end result. She made some great recommendations for my hair in regards to the color and texture. Deanna is not only fun to chat with, she does excellent work! Thank you!!! read more

I have been going to A Shear Encounter for over 10 years. Everyone who works there wants to create the best salon experience possible, from the moment you walk in, to when you leave. My stylist always listens to what I want, and helps to determine what is best for my hair. She works carefully from the first highlight, to the very last curl. I always leave feeling like a new person! read more

LORI IS THE ABSOLUTE BEST! I refuse to go anywhere else. I do not live close, but will never go anywhere else but here. She never disappoints. I am not well versed on hair, and honestly give the most vague requests for my hair, and Lori ALWAYS delivers. She surpasses my expectations each and every time. She is honest and lovely. If you're looking for a hairdresser who truly knows what their doing and will never disappoint, you must go to her. read more

Rocky, the owner of the salon, has cut my hair for many years. The staff is personable--very friendly place. After my first haircut there, someone commented on how much they liked the styling. He's also made good recommendations re: highlights. Great place to go! read more