I absolutely love this salon. I've had hair issues for years and went to Hair after noticing how…read moreawesome one of my friends started to look. Since I've been seeing Charles at Hair, numerous friends and family members have asked where I'm getting my hair done because it looks so much better than it had - many of them now also go to Hair. Charles, Crys and Caitlyn treat their customers like family and are always so welcoming! My mother has Alzheimer's and they are so, so kind to her there - she is always excited to go see them, and that is a rarity.

I have been getting styled by Leanza since 2017 and can't even tell you how much I have appreciated…read moreall she has done. She is great at talking through every idea of hair color I have wanted and I have always left more than satisfied. She takes the time to build a relationship with me that has really helped bring everything I have wanted to my hair be more. And trust, we've done it all, black, blonde, silver, brown, highlights, keratin, you name it, and Leanza has done it. I've also really appreciated the staff at Hair, I've talked to many of the other stylists and have always had a positive experience. The salon is always clean, and comfortable, and I've never had any issue. The prices are also super reasonable and I love the products they use! I have since moved to Hampton and still come back to Richmond for Leanza to do my hair and don't plan on stopping anytime soon!

Tomorrow is my wedding day. I went to Alicia's for eyelash extensions. While I didn't love the…read morefinal product, I figured I just needed to get used to the look. Unfortunately 4 hours later, so many of the clustered lashes (I thought they were supposed to be individuals) had fallen out that I had bald spots on my lids. I frantically called the salon to see what could be done; I expected that since I'd paid $130 plus 20% tip a few hours ago, surely they would make this right, especially since I was less than 24 hours away from being a bride!! Instead I was told I could come back tomorrow for a $45 fee. I cannot express my level of disappointment. I will never return to this establishment.

I generally do not like getting my hair cut. I have some scars & lumps on my scalp that are just a…read morebit embarrassing to me, and it's always awkward to go to a new place & have to explain - usually in front of a packed salon - after the hairdresser loudly asks the equivalent of "what's up with that?" However, the time had come to get it done & while I love the place I usually get my hair cut, it's not worth it to make a special trip to Mechanicsville just for that. Anyway. Alicia's was recommended to me by my cousin (and had the highest Yelp rating of any salon near me). On arrival I was a little confused - the signage on the building simply says "A Salon & Day Spa." Since there were no other hair places in the area, I knew it had to be the place, but being a newcomer to the area, it was a bit confusing. The salon has a boutique area right up front with lots of shiny baubles for sale. I'm not terribly interested in things like that so I couldn't give you any specifics. The servuce area in the back seemed to have a lot of knick-knacks & the like scattered around, but it wasn't over the top. It also advertises & has areas set up for massages and mani/pedis (I will more than likely be going back to get my toes done soon), so you could ostensibly book a whole spa package for yourself if that's your thing. But I was here for a haircut. Amanda was my stylist, and after a consultation of what I wanted (I NEVER know what to do with my hair) and what she thought would be best, we began. About 30 minutes later, my hair was washed, conditioned, cut, dried, and styled, and it looked 100x better than it had before. During the prices Amanda showed me the products she was using and described what they were for, in case I wanted to go out & purchase them later. I was offered something to eat or drink several times. Best of all, Amanda assessed where the lumps & bumps on my scalp were & worked around them - without saying a word. I really appreciated that. The whole experience was relaxing & very pleasant. On check out, they have a printed calendar that describes a special that the salon runs for each day of the month (also available on their website). I also snagged a 20% off coupon for my first visit that knocked off about $8 from the cost (also on their website). All in all, a great first experience at a salon that I more than likely will be returning to.

Very friendly staff. Listened to my concerns and wants and gave professional and experience driven…read morefeedback. Will come again. My hair looks fantastic.

Very pleased with Phoenix Hair Studio! I was a walk in and they accepted me, which they didn't have…read moreto do. It's a very cute salon, decorated and feels warm and happy inside. I immediately felt at ease. I'm going through a bad time in life, so the haircut was symbolic and a way to feel good about myself. I probably spilled too much (that's what good hairdressers are for though!). What impressed me the most is how knowledgeable and kind all of the people there seemed. I had a small issue with the back of my hair, and it was fixed immediately with no extra charge. The stylists explain what they're doing and ask plenty of questions, so you feel like they're really listening to you, which I liked. My final haircut got several compliments from people right afterwards, and ended up being very stylish and sassy, and way more in line with what is popular right now than my original idea. Would definitely go to this salon again! :)

Debra Goodman works with magic fingers she's almost a chameleon in that she could take you to a…read morevintage hair-do to futuristic sytles. The best stylise first consult getting to know your lifestyle to your hair doesn't consume you busy lifestyle. Need a change or a tweek she can give you a new color, perk up your current with a highlight or even add extensions for a thicker or longer style. Most important, Deborah listens and you never have to worry. Soon she will become your confident and best friend.

I enjoy visiting Beyond the Fringe. Warm professional attention. And I leave looking my best!read more

It seems you just replied to "reach out to you in private for further assistance" for the public…read moreview since you decided to not respond to my email... Like I said in the email, if a customer asks you for a hair color you should be aiming to deliver that. If a customers hair is too damaged according to you, you can't just decide to do your own color without telling the customer. I'm not sure why you are claiming this was discussed during my consultation with Jade, you were not even present during that time. Again she showed me blonde hair and if she was honest with the color SHE (not me) decided looked best she should have showed me photos of the dark brown hair she was planning. I would have said no and left the salon. If you see her phone history for December 31, 2025 at 4:20pm you will see for yourself what I was shown, and it is nowhere near what she did to my hair. I hope your salon does not continue to do the same for new customers like I was and practices honesty. It seems someone else also had a similar experience to me in the reviews here...

I absolutely had a wonderful experience with Grace salon. The lady that helped me with my hair,…read moreMegan, helped me get my hair exactly how I liked it.

Harlie is great! She fixed a bad cut and, aside from pushing products - which is standard - is a…read moregreat stylist. She is personable. Knew what I needed and did it. Glad I found her. Make an appt with her you won't be disappointed.

Highly recommend! Friendly and professional atmosphere staffed by experienced , knowledgeable, and…read morecompetent stylists. (Brianna is excellent and very talented). Covid protocols are in place and strictly followed. I leave feeling very pleased after every visit whether it's a cut or highlights.

Here's the situation: I went to a water park over the weekend with a plan to see my regular hair…read morestylist in Virginia Beach on Sunday. Had a crisis missed my appt and had to go to Richmond on Monday for an important work function on Tuesday morning. It's Monday at 4pm and I'm looking A MESS like a half matted alpaca who just fought a wildebeest. It's bad. I do a Google search to see who might be able to fit me in last minute. Find Mayra2000 and decide to give it a try. I walk in a little after 4pm and ask if I can get a wash, deep conditioner, and set. The stylists speak Spanish but they speak English enough that communication is generally fine. I was in and out in an hour and a half. Maybe a little less. I'm tender headed and didn't have to get dramatic (the woman was surprisingly gentle). I was both impressed and relieved about the amount of heat protectant that was used during the process. I asked for curls on the ends and it was curled towards my face while I prefer it to be curled away from my face. I didn't specify before she started so I can't fault her. I wasn't initially sure I liked how tight the curls were done with the flat iron but I'm writing this review 5 days later and the curls continue to loosen beautifully and my hair is still soft, straight, and full of body which is important to me. They charged me $70 which was slightly more than I was expecting based on the service price list BUT the price was within the range that I typically pay for a hair appointment and I didn't specifically ask the price before we started because I was in hair crisis mode .

Recently went there, although it was a little more than what I remember the service costing the…read moreperson who did my hair did exactly what I asked for. I had about 5+ years without coming to a hair salon. I went a little over a week ago and my hair is still soft and I am still wearing it down. I had a deep conditioning, wash and set with blow out and flat iron, and ends trimming. Planning to come back and take my daughter to get the same soon.

I'm sorry but I wouldn't give this place a one. I wrote the Better Business Bureau In reference to…read morethe owner Tia and she will not even respond to them. My next step is taking her to court. I want a total refund for my hair. I would not suggest going there as I went for consultations and stated I wanted human hair and I should of known when she tried to dye pieces to blonde as I requested they were a solid red. As she gave me synthetic hair versus human hair. She put so much weight to my thin pieces that I couldn't sleep for 4 nights. I went to another stylist and all she could say is WOW what a horrible job. As she placed the extensions in my hair, she would cut chunks out in different places so I have 2 inches here and 6 inches there. The results all right now my hair is too short to even have extensions. I have to wait several months for my hair to grow out due to her just chopping away at it so please think before you go to see her. I asked for a refund she told me her policy is no refunds for me to come back and she try to fix it. Well, how do you put your hair back on your head that's been cut off and I wouldn't dare let her touch my head after what I went through. She will not respond to anything you ask or say after her statement as she doesn't care about her customers as the money is the most important thing to her as it first I just tried to get the $900 for just placing the extensions in my head then when I found out it was synthetic hair at one of the other $500 also. Well, needless to say, I haven't seen a dime of it nor has she sent me back a reply to any emails I have sent like I said all I received was I did not give refunds so if that doesn't tell you what she's like then I don't know what else to say, but I definitely would not go back to Tia and I suggest you don't either. Pay the extra and get that excellent hair stylist as it has been a nightmare from day one. When she is subpoenaed to court, she will have to answer my questions then and refund the amount she charged as it was all under false pretenses, which is the total shame. Please if you have any questions, I will be more than happy to answer them for you before you book that appointment. And I hope any clients she has that she's done this to in the past will also come forward as she told me about a customer that every time she washed her hair she would cry, and I thought to myself what in the world, but I totally understand now trust me I had to wear my hair in a ball on the top of my head to keep the pressure off of my own hair so I could have some relief until I had the extensions taken out which cost me another $250. I will ask for the $250 in court to as this was the first time I've ever had a hair extensions Oh, she's ruined my chances of having any hair extensions anytime soon. I normally do not do reviews, but I could only think about the people that may consider going to her and hopefully they'll have a chance to read this first as I would never want this to happen to anyone else. Thank you and God bless you !

Amazing!!! I'm so happy after eight years of living in Richmond I finally found a stylist that I…read morelove! She is super talented, knowledgeable, and a great personality but above all excellent customer service, Tia did a great job on my hair I mean beyond what I expected and the prices are awesome. I can't wait to go back, this is how you keep customers coming back, with good work and great customer service. No offense to these new stylist but they lack any kind of personable customer service and decency that use to happen amongst stylist and their clients, I really got luck this time! Thanks Tia!