I was here many years back and the service is still top notch. Alyssa was super kind and friendly…read moreand the everyone made my experience pleasant.

I went in to get a crown and my dentist failed to pre -approve that it was qualified with my…read moreinsurance before doing the procedure. I was assured it likely wouldn't be a problem. I'm out $300 now because my insurance notified me they, in fact, won't cover the crown. This is very poor practice on the part of the provider. Make sure you ask if a procedure is covered by your insurance before you let the dentist do anything! And set up a payment plan in writing beforehand, too! My dentist did not offer a payment plan! Some people don't take all the necessary steps in a process. I've had good experiences here otherwise, but I'll be much more careful. This is shady on their part.

I came to Dr. Alexander after experiencing some unethical dentistry at the hands of someone who is…read moreno longer practicing. This dentist and his wonderful staff reaffirmed my faith in the medical community. Now my entire family comes to thi great dentist!

Been our dentists for years. We have better teeth because of their experience. Great staffread more

My whole experience was great, from assistants to meeting Dr. La. I am hoping to make him my new…read moreregular dentist

I'm switched dental provers after a move and found Arlington Family through Open Care. I couldn't…read morebe more pleased. Everyone has been very helpful and friendly. Most importantly, when I had to get the shot before my fillings, Dr. La was kind and gentle!! No pain. Olivia was attentive and super supportive, too. Thank you!

It's been a while since I've been to the dentist. It's not always pleasant but would say it is…read morenecessary...especially if your insurance is going to pay for it. I was hesitant about going here and it being just a chain place that would suck. I mean they have sassy billboards and radio spots promoting sexy teeth. I grew up going to the same dentist, sitting in the same chair, looking at the same yellowed walls... totally different experience 15 years ago at the traditional dentist. Called to get an appointment and a week later here I am on my way to sexy teeth. This location is convenient. Although I despise this parking lot---people don't follow the arrows--there was no issue getting in and out this time perhaps because we had a morning appointment. As we walked in the receptionists stood to greet us. They smiled and we joked around as we checked in. We were offered water and a snack while we waited. Waiting area is nice and comfortable. Didn't wait long before being called back. Every step was explained. Light massage chair and choice of Netflix or Pandora helps ease the anxiety. X Rays are annoying but part of the process and doesn't take long. Impressions for the whitening trays took just a moment. The tech explained everything and was really nice. The doctor came in and took a look...then time for the cleaning. We joked about it sounding like Mario Bros soundtrack. Once finished, she brought my bag with my new trays and explained how they worked. Bag included whitening gel, full sized whitening toothpaste, sensodine toothpaste, toothbrush and of course floss. We set our next appointment while I was still in the chair and received a text so I could place it on my calendar. Overall easy process and comfortable in an environment I tend to have anxiety about. Now I'm on my way to sexy teeth.

My wife went here and raved about it. I'm a middle aged white guy which means I don't go to the…read moredentist unless there's a problem. But, she loved it so much and it had been a couple of years so I went. This one is on the second floor of a shopping complex. Parking in the tiny lot is TIGHT! I had made my appointment in person and when I got there I had to do this huge list of questions on an ipad or whatever. Any reason I couldn't do all that before I came in? It took awhile to get through. The lobby is super cute. First they took a bunch of xrays. Both standing and when seated. This was annoying because I didn't request them, nor did I think I needed them. I am highly suspicious of this mandatory activity as I don't think it adds any value to me, which it didn't, but I would guess they charge your insurance for it and make a few bucks there. Kind of annoying and weird. In my younger days, you got examined by the dentist and xrays were only needed for a problem. I know it's all high tech now but hey I should have been given the option to say no. They seated me in one of their chairs. Asked if I wanted to watch Netflix or listen to music. I said no I didn't care. Here's what's weird; There's a big tv in my room and it's playing music from spotify or whatever, and it shows the album cover. Whoever was in there last must have chosen smooth rap or something - the album cover was - I kid you not - a naked woman on a bed in a compromising position. No outright nudity was shown, but highly inappropriate to have that up during your dentist appointment. Thankfully the song soon changed. Dentist came in, gave me a look, said xrays were good, which I already knew, and that I had no cavities. Yay. They left. The other practitioner/nurse? Did my cleaning. I hate these especially now when you don't get to spit. I hate that suction thing and that gritty toothpaste. I got told "DO YOU DRINK COFFEE" which I said yah I'm a white guy. "OH I SEE STAINING HERE" - And your point is....? Didn't say they would remove the stains or that I should do anything moving forward so.... weird. Easy on the flossing please - tasting blood is not something I want in any appointment, ever. When I left I was spitting blood and bits of bone? tartar? toothpaste? All of the above? into the parking lot. God I couldn't wait to get home and RINSE. Had an email when I got home with instructions on how to use the whitening kit they DIDN'T give me. Nor was I told I was geting one. Another charge to my insurance without my consent or knowledge? Will I be getting another wonderful mystery bill in the mail for items insurance magically decides not to cover for some reason? Not a fan.

I have gone to Dr. Flanagan for about 10 years now. In that time, I've moved all over the place and…read moreat some points have been 1.5+ hours away but still made the drive every 6 months for my cleanings. Both Dr. Flanagan and Tammy are incredible--kind, friendly, and excellent customer service. Dr. Flanagan is a conservative dentist and doesn't recommend unnecessary treatments in order to make money. His patients truly come first and that's why I will only see him. Plus, Tammy runs an extremely smooth operation and is bubbly and wonderful. Can't recommend this crew enough!!

If you are looking for one of the best dentist in Arlington, Tx.. Dr Gene Flanagan is the one! He…read morewill treat you, your family, and friends with the utmost professionalism and care that you deserve and want. Dr Flanagan has so much knowledge and has been in the dental field for so long that weather you need just a simple tooth restored or if you have a complicated dental history like myself, I totally trust that he can take care of me! He has a good heart, is very gentle and just wants to give you the best care so I advice you to give his office a call if you are looking for a new dentist or just a long term dental home.

This is a fantastic dental practice! Dr Mallery and his staff are very friendly and have been…read morevery easy to work with. Dr Mallery is very skilled with all procedures. I have had a tooth transplant and a crown with 0 complications. Nothing worse than a toothache on a Saturday with the thought of no near term relief. He has always been available whenever I needed him for consult or medicine in the off hours when these situations occurred. I have also been a patient for many years of Kathey Roberts who is the main dental hygienist on staff. I feel Kathey is the best in the business. She has consistently diagnosed issues prior to the doctor's check at the end of many cleanings. Kathey uses the latest technology and has educated me on proper dental health. emphasizing its importance to help minimize other health complications that I have. It is easy to pick up that this is a true family based, Christian centered practice. It is worth your time to visit!

I have been a patient for years and will move on to another provider…read more Would request that Dr. check the final step in any procedure and not move onto other patients before it is done. Expressed discomfort and asked for the Dr repeatedly to look at the final seating. When requested for check was told the X-ray would be reviewed or I could wait until the provider was done with another patient by the assistant and then the front desk. I guess I expected my work to be done before the Dr. moved on. I understand he is busy so my request may have been lower on his agenda as far as concerns for the day.

Super happy with my visit! The staff was super friendly and Dr. Nguyen is awesome. I came in to fix…read morea chipped front tooth that I had been embarrassed about, and Dr. Nguyen reassured that it would be an easy fix and look natural - and sure enough, it did. I definitely smile more confidently now. Also love the vibe of the office - nice decor and relaxing environment. Will be back for my regular cleanings!

Can't ever get a call back when I call to make appointments. I've gone here for years and within…read morethe last 1.5 years, and am so disappointed

I went in as an emergency case with no appointment. Dr French took me right back explained the…read moreproblem and took great care of me. highly recommend

Ted French did great with cleaning but it was one of the most uncomfortable situations ever. He…read moretalked down to the lady assisting him and not once called her by her name while I was sitting there. He was very sarcastic and kept "joking" about how not flossing = laziness. I told him I was a psych major in undergrad like 3 years ago, so he quizzed me the entire appointment and went on and on of all his degrees. It was very evident he was there to hype himself up and put others down. I will not be going back

I am totally amazed at the care I received. I had a crown put on today and the whole process took…read moreabout an hour. I was used to the old system where they took a long time to work on. They then made a temporary and then finally put the crown in and filed on it to make sure it fit. They used modern technology and it fit right away. And with my insurance, it was zero dollars on my part. Kudos to the whole staff.

First and only visit. Came here because my previous dentist retired and had good reviews…read more First off, despite scheduling and clearly booking an exam and cleaning, I was told I had to wait 30 minutes for the cleaning and that it wasn't customary with exams. Excuse me, but do people really leave the dentist office with dirty teeth? I saw the dentist for all of 5 minutes where he tried to sell me a mouth guard and once I told him I already had him he ran out the room like I had the plague. No discussion of my X-rays or teeth. I had to ask the tech who was trying to shove me out the door without the cleaning that I had scheduled ( the waiting on the phone for 10 minutes just to schedule an appointment should have been my first clue to run) if I had any cavities or other findings from the exam (which was as mentioned brief and fingers smelled like garlic). Got a bill after for 3D X-ray that was never discussed so yet another attempt to nickel and dime you if the mouth guard spiel doesn't work. Also had sores in my mouth after from them not being gentle with the X-ray plastic mouth bites. Beware!!

I was very worried about having a tooth extracted, as doctors in the past had been rough to me…read more But Dr. C was very kind from the start, always attentive, her assistant too. It was faster than I expected, and honestly, I didn't experience any pain at all, nothing out of the ordinary, and everything went better than I anticipated. There's a lady named Jessica who is very kind and seems to do her job with love and patience I will absolutely come back.

I had such a great experience at this office. Dr. C. is the first dentist who patiently explained…read moreeverything. I never felt rushed, which is nice. I brought my 2-year-old son for his appointment, too, and she was also patient with him, ensuring he felt comfortable before beginning the actual assessment. The office is clean and staff were pleasant. My only reservation is that the dental assistant (hygienist?) did not floss between my permanent retainers. Aside from that, it was a great experience. We have finally found a dentist we will KEEP. :D