I went to this Hanger recently for a new custom liner. They are always easy to work with and they…read morelisten to my needs.

Used hanger for over 20years than th y changed design of brace I wear to walk. Haven't walked right…read moresince. I missed many days of work trying to get hanger to make original design again. Waste of time they don't listen I changed companies hoping this one will get it right. As far as Hanger- NEVER AGAIN!!!

Caring, knowledgeable and efficient practice. Was taken on time, filling out forms an easy process…read moreand building has parking.

My brother who is in rehab, was fitted for a prosthetic that he was told he would have ONE month…read moreago. He was excited, looking forward to being able to walk again. He was told it would be there on a Monday, and when my brother saw the Prosthetist on a Wednesday and asked where his prosthetic was, he was told it was an insurance thing, they hadn't received paperwork from the doctor. We immediately called the doctor's office, who informed us they sent it. I also personally handed in copies to the nurses desk at rehab, who in turn gave it to PT/OT. My brother was given a business card, which is useless, the email address no longer exists, if you call the number it goes to an answering service. It is impossible to speak with the Prosthetist, or Mark Goldberg himself. Now we see all the poor reviews, they do not follow through with the insurance company, they did not contact my brother to let him know if there were issues and now he's going home disappointed, without a prosthetic. Don't do business with them! Horrible!

Do not use this company under any circumstances. They are fraudulent. I have been waiting for 2…read moremonths for this brace to come in. They do not follow through with the insurance company. They have to be hounded to complete basic tasks like entering clinic information for pre-authorization. They do not return phone calls. Your brace will stay on a "truck" for weeks.

I contacted Sangeeta for a last minute bouquet. She was very helpful and accommodating, especially…read morewhen I asked her about her opinion for which flowers to include. I thought that her prices were fair and her demeanor was friendly and engaging. I would consider her again for flowers in the future.

I had reached out to Sangeeta the weekend before my sister's wedding for floral garland's and she…read morewas such a pleasure to work with! It was a very last minute order but she was so accommodating with her suggestions and working within our budget. She was always very responsive when I texted her and sent over many photos for recommendations. I would highly recommend her for any of your floral needs!

Bay Orthopedic & Rehab Supply Co has a number of employees and I have to believe that some of them…read moreare professional and capable. Unfortunately, we did not have an opportunity to deal with any of them. We had our contact with their weak employees. My wife's recent involvement with the company began on May 19th. She was evaluated for a new set of orthotics to replace a set that has worn down from use. This should have been an easy process. Her current set was photographed and a cast of her foot was taken. After several weeks, she received a call notifying her that she could make an appointment to pick up the new set. Upon looking at the new set, she immediately notified Will the employee making the delivery that the set he was giving her was totally incorrect and she showed him her existing set and provided a detailed description of the error. Will probably understood but claimed that since someone else handled the initial evaluation she should try using them. According to the card she was given the person that did the evaluation is named Ross. Mistakes do happen; however, Will's handling of the problem was unprofessional and inexcusable. We took the set to her doctor. He took one look at them and said they belonged to someone else. As a result, we made another trip to the Bay Orthopedic office to return them. Ross accepted them and took some additional pictures of the set she uses. A corrective order was supposed to be submitted by Ross. This visit occurred on June 28th. Last week my wife called a couple of times to get a delivery status of the replacement orthotics. Both times she was told that she would receive a call back with the information. She never received the return call. As a result, on Monday August 7th I made the call to request the status and explained the entire scenarios, as well as the fact that her calls were never returned. The return call I was supposed to receive never happened. I called them again on Tuesday August 8th only this time I was a little cranky. Because I requested to speak with "the boss", Carol Mangino picked up the call. She asked what she could do to accommodate my wife. Since my wife lost all faith in their competence, she wanted a refund. Ms. Mangino promptly honored that request. Although my wife will have to start over after a wasted three months this error had a minimum impact, because they tried to dump an incorrect product on a person who knew if she used it she would increase her pain level. The reason I am writing all of because Bay Orthopedic delivers some complex prosthetics to patients not as savvy as my wife. If one of those products were delivered to a child or an adult with a disability in the manner Will delivered my wife's orthotics that child or adult could experience unnecessary pain or injury. If by any chance you are wondering if they ever did order the replacement orthotics, I don't know. My wife just wanted to be finished with them so she settled on the refund. I expect that Ms. Mangino knows, so you can ask her.

Wait times are extremely long as they refuse to check insurance information before hand. Waited 45…read moremins to be told my insurance won't cover it and I'm going to owe 395.00 for a knee brace that I found online for 85.00 . Girls at the front desk seemed bothered, rude and were making comments about us that we could hear through the glass!!!

I walked in hoping to find a wig for travel. Whoever was…read morethere was busy texting on the phone so i began to look around. Another customer came in behind me and got immediate service. About 15 minutes later, she asked me what my budget was. I was surprise by the question. My time was running out so I said I would come back when she quickly pulled out a hair topper and said this is all you'll need and charged me $600.

Do not go if you're Black. Nobody greeted us when we walked in until we had to go all the way to…read morethe counter to greet somebody the bookkeeper who is in charge knowing what insurance is available was very short and dismissive and not kind when we ask for questions. And they are charging $600 wig. Again, do not go if your BLACK.

Yesterday was my first visit here and I was very impressed with the entire staff…read more I first sat down and filled out the necessary paperwork for a first time visitor. They accept my union medical coverage which is definitely a plus. Shortly after filling out the paperwork I was called in to have my eyes examined...very professional, thorough process. I needed just a touch stronger reading glasses than I currently had, and the progressive lenses were explained to me as I good option. I went back outside to pick out frames. They have a large selection to choose from, and offer good opinions on styles. The frames are also reasonably priced. Finally the frames and lenses were measured and my visit for the day was complete, and my new glasses should be ready in a few days. Everyone who works there is knowledgeable, professional, and friendly. Out of pocket expenses seem minimal. And the location is easy access with ample parking. I highly recommend Central Nassau Optical!

UNACCEPTABLE SERVICE - Disrespectful and dishonest…read more Before the exam, I presented my insurance voucher. No one mentioned any issue with coverage. The doctor finally saw me (25 minutes after my appointment time) and only AFTER the exam was completed did Vanessa at the front desk suddenly claim it "doesn't cover contact lenses." This should have been communicated upfront. Anything else feels misleading at best. Felt extremely deceptive and dishonest on their part. When my mom calmly asked for clarification, Vanessa became increasingly condescending and dismissive, speaking to her in a patronizing tone. Another employee then inserted herself into the situation and immediately escalated it by raising her voice and talking over us. At NO point at all were we being rude. There was no reason for them to be hostile. We were simply asking reasonable questions. My mom doesn't speak perfect English, and the way they addressed her felt unnecessarily harsh and lacking in basic respect or patience. It created a very uncomfortable dynamic that no customer should have to deal with. I had to call them out on this and told them that they were being rude, to which they simply doubled down. Even after repeatedly asking why we weren't just INFORMED about the lack of coverage before the exam, no one could provide a straight answer...just deflection and attitude. Not only have I been to a handful of different eye doctors before and have never experienced this, but also I've been coming here since I was a child for my glasses, which makes this even more disappointing. This office lacks transparency, accountability, and respect for its clients. They are perfectly willing to provide services without clearly explaining costs. And then they'll try to treat you poorly if you question it. Take your money somewhere that actually values honesty and basic customer service.