So today was the day that I finally got to meet the team at A Step Ahead! The 10 stars I wanted to…read moregive them from the last review now seems not enough. After not walking for the past six years, Erik Schaffer had me up and walking within 2 hours of entering his facility. Thats's the short version for those of you that don't like to read :-) For the folks that want to I understand why I am such a strong supporter of a Step Ahead, here is more of the story. I was to arrive this morning - August 30, 2021, at 7:30 am. When I did, Erik Schaffer, the President, was waiting to greet me with an open door. Amy Palmiero-Winters, the Director of Operations, herself an amputee, (also recently named a Guinness World Record holder for being the fastest woman to run 100 miles on a treadmill) was there to hug me. Because, even though we never met, it felt as if we were somehow connected. It was like walking in and seeing an old friend. There were so many times over the past two years that I was ready to surrender to life in a wheelchair. I was done fighting. I had given up hope. But, every time I would get to that place, it seemed Amy somehow knew, and I would get a call or an email with an update letting me know that the battle was still going on, and they were determined to get me the leg I needed. There are no words to describe what today was like for me, and none of it would have been possible without A Step Ahead. When I went through the facility this morning, every person I met, from office staff to billing folks to the prosthetists in the amazing onsite lab, knew who I was. I was pretty amazed. Apparently, they all knew it because when they have a tough case, they all rally to make sure the patient wins. They don't walk away and take the easy wins, which I what other places do. A Step Ahead makes a commitment to their patients, and they fight until they win. I can only imagine the countless hours that they spent on calls, and writing letters and gathering records, and more calls - none of which they are paid for. They don't get to charge extra because the insurance company was terrible to deal with. Who does that in today's world? The only company I can tell you for sure that does is A Step Ahead. It may sound corny or even unbelievable, but they fight for what is right regardless of the level of effort involved. Of course, I wouldn't wish my journey on anyone, but the good news is if you just go to these guys first, you likely won't have to endure it. The thing is that this submission and approval was actually the very first time that A Step Ahead got to submit a clean request that wasn't bound by other factors from previous attempts by other providers - and it came back in less than 3 weeks fully approved. These people are the real deal. Take it from someone who has really paid the price for just taking whoever walked into my room at the hospital and taking a quick look at the insurance website to make sure they were in-network. I never thought about being an amputee - I didn't know what I didn't know. After today and putting on the prosthetic they are building for me at A Step Ahead, I am realizing what I didn't know. To say the difference is night and day doesn't do the situation justice. Erik Schaffer and his team are, BAR NONE, IMO THE BEST!! I may not have been to all of the competition, but I have worn something I shouldn't have worn, and now I am being put into something I should. So, the company that made that happen, and made it happen regardless of the hurdles they had to jump through to do it, is going to get my vote every time.

Erik is undoubtedly a fantastic prosthetist and the rest of the team are great. For about 15 years…read moreA Step Ahead looked after me very well, supporting the active lifestyle I like to lead, with walking, running and biking legs, including out of hours support on emergency repairs. Through my insurance company I would also get two new liners a year, at no extra cost. Then, this year, A Step Ahead wanted to charge me $2300 for these 2 liners and wouldn't explain to change in policy (there was no change in my health insurance provider either). I ended up going to a different company and now have my two new liners at no extra cost. In summary, A Step Ahead make fantastic legs and provide great support but be wary of pricing and don't be afraid to shop around.

Run, don't walk, away from this place. I know your feet hurt, but that pain will be nothing…read morecompared to the pain you'll have in your wallet. You'll end up paying $1,200 to $1,600 for a couple of small plastic inserts that are made in China for a couple of dollars. You'll also end up wasting about an hour of your time listening to a long sales pitch before you get to the price reveal. If you have insurance, go to your podiatrist have them cast your feet and make custom orthotics for you. Insurance will cover most if not all of the cost. Second alternative is to go to Amazon and order orthotic inserts from Walk Hero for 20 bucks, you can order according to your shoe size so they fit without having to trim them. I wish someone had watned me about this place but now you know.

If I was allowed to leave zero stars, I would. They completely took advantage of my senior citizen…read morefather, are going back on their word, re: refunds - and it's taken over a week for anyone to get back to him and the issue STILL isn't resolved. I've never been so frustrated by a business.

I have been to this office before and it was ok. This time I was seen by Marshall. Marshall was…read moreconcerned that the brace was comfortable but also as directed by the physician. He answered all my questions and called the doctor for questions that I had. Marshall was extremely patient with me.I will strongly recommend seeing him. Thank you again.

My brother who is in rehab, was fitted for a prosthetic that he was told he would have ONE month…read moreago. He was excited, looking forward to being able to walk again. He was told it would be there on a Monday, and when my brother saw the Prosthetist on a Wednesday and asked where his prosthetic was, he was told it was an insurance thing, they hadn't received paperwork from the doctor. We immediately called the doctor's office, who informed us they sent it. I also personally handed in copies to the nurses desk at rehab, who in turn gave it to PT/OT. My brother was given a business card, which is useless, the email address no longer exists, if you call the number it goes to an answering service. It is impossible to speak with the Prosthetist, or Mark Goldberg himself. Now we see all the poor reviews, they do not follow through with the insurance company, they did not contact my brother to let him know if there were issues and now he's going home disappointed, without a prosthetic. Don't do business with them! Horrible!

Dr. Udell is a very knowledgeable, conscientious, caring & friendly doctor who takes my concerns &…read morepreferences into consideration. With one of the last whirlpool baths available the patient is given a soothing foot bath prior to having treatment. Many years ago every podiatrist I had gone to had one of these but no longer. Dr Udell always makes me feel comfortable & relieved after treatment in spite of all my foot issues. The staff is very efficient and friendly and the office is clean and pleasant.

Dr. Udell is super knowledgeable. He's got a wealth of wisdom - I came in because I was having…read moreproblems with my toenails after chemo - Dr. Udell told me it looked like ingrown toenails, so he whipped out all the necessary tools to fix me. Plus he's a fellow cancer survivor, which made for easy conversation about all the testing and pain and drugs - all in all, it was a good visit. I was having an awful day, in so much pain, didn't even want to go to my appointment but I knew that the dr. would fix me. Thank you!

the owner is a big liar !!! horrible place do not go here !!! he kept telling me he's ordering…read morethe shoes for months on end and never ordered them!! he had no professionalism !!!he tried to give the shoes that he was trying to get rid of !!! ican not believe a medical equipment company is still in business he full of shit and treats his customers very poorly by lying to the elderly people stay away do not go here !!!!!

My dad brought me to the workshop as I was having difficulty doing things I loved. I couldn't keep…read moreup with my friends on normal walks and my knees would lock (especially going up and down hills). I love to dance and I had begun to dance again to lose weight but my knees were screaming. In the beginning I was very frustrated. I've had knee issues forever. I was born with hypermobile knee caps and they are too high up. I cried because the straight leg raises hurt a lot. Now I can do a lot more before pain starts. I can tighten my quads now without having to hold my knee caps (to prevent them displacing). Now I can walk faster and longer without stopping all the time. I feel stronger. I walked 6 miles with minimal pain the other day. Thank you Dr. Chris and Dr. Phil! They are patient and work with your needs!

I have had Arthritic foot pain for more than a year, going to Orthopedic doctors for steroid shots,…read morepain creams and recommendations for surgery. I was not interested in surgery. I had been to Next Step for many other parts of my body with extraordinary success, never thought of going to PT for my foot, just thought of orthotic type footwear but I asked the orthopedist about PT? Little did I know that I was missing out on the innovative techniques of Dr. Chris Ostling. After 2 months of retraining my walk, proper placement and exercises, I have found a new way to avoid pain and do all of the things that I had been avoiding. Who Knew!!! Dr. Chris Ostling did and I thank you for that, Chris, and your patient staff. Remember, you do not have to live with pain or have surgery....there IS another option! Ann C.

Worst out of pocket expense for a so-called "specialist" I ever spent and still want to come back…read moreand ask for more $. A total money hungry doctor I ever met. Never really trying to help you just want your $. Beware and Stay away!!!!!!!

This Doctor is the best. He was very caring and listened!!! I feel better already and am very…read morehappy my feet are in his hands. WHAT A GENUINE CARING DOCTOR. He wasn't concerned with insurance at all, just wanted to treat me and we worked out the insurance details later. I STRONGLY RECOMMEND HIM TO ALL MY FRIENDS.

Home Physical Therapy provides excellent PT service! When my daughter and her teammates get banged…read moreup during their high school and then club volleyball seasons, they rely on Home Physical Therapy to help them get back on the court stronger and healthier than ever. I would highly recommend the professionals at Home Physical Therapy to anyone who needs to rehab an injury or strengthen muscles post surgery.

This became my location after my knee procedure , I had searched at least 4 prior locations. This…read moreplace is very spacious , clean and has everything you need for rehab after any medical procedure . The staff is super friendly , very accommodating and knowledgeable in treating you. My therapist Stacie is on the money , I believe she has over 18 years experience and it shows. I'm still under treatment for my knee amd I truly appreciate the entire staff for what they do day in and day out......thank you:)

Caring, knowledgeable and efficient practice. Was taken on time, filling out forms an easy process…read moreand building has parking.