I witnessed one of the employees almost hit someone and drive what seemed to be intoxicated, when I called the company to report the nonchalant " there's not much we can do about it" attitude was very disconcerting. If thus was my company id be irate with the employees involved. Became full who you call to let in your home. read more

I've used them for over 10 years at three different locations and they are punctual, communicate clearly what is needed and provide options. They also stand behind there work and have addressed any questions and concerns with work performed timely. read more

I bought a new HVAC system from A-Team. I deeply regret ever calling them. I was not present during the install, my family was. The brand-new HVAC did not even work. The air intake duct was twisted, torn apart and completely blocked the air intake. There was absolutely no air going through the HVAC system at all. The installers did not test the system. It was a weekend and A-Team was closed and so went to Home Depot, bought a new air duct, and installed it myself. $85 out of my pocket. The control panel was wired incorrectly, and the fan did not even turn on. The installers were asked to install my Nest thermostat. They were not able to do it. They said it was broken. It's a brand new Nest thermostat. There was dirt and screws all over the place in my attic. Two panels of the siding on my house got damaged where the old "line set" was coming out. It was not necessary to touch the siding at all during install. The installers kept quiet about it and did not tell my family about the damage they caused. The cover for the new "line set" was too short, looks horrible with spray foam oozing out on both ends. The installers also broke a lightbulb in my attic. And again, they did not say anything to my family. The old pan overflow PVC pipe was simply broken off and left on the ground with sharp edges, instead of cutting it nicely. The new filter cover was not only bent horribly, it was also labeled incorrectly (25x20, instead of 16x20). Not knowing that I went to HomeDepot and bought new filters, only to discover later that the label is wrong. And there was another unnecessary trip to HomeDepot to return the wrong filters. The thermostat died already, after just a few months and needed to be replaced. There is a lot more I could add to this list, like things that the owner told me about his team, which was not in the slightest way shedding any good light at his company. He was trying to put the blame on his team in an attempt to brush of his responsibility towards a paying customer. I sent a complaint email to A-Team. The owner from A-Team and his installers separately came twice in an attempt to fix the problems. The installers did not solve any of the problems. On the first return visit, they had a rusty and too short cover in the truck. On the second return visit they cut off the spray foam on the bottom part, but not on the top. Pure laziness. The owner told me that the original installers have been let go and (in his last email) that they don't have a job since then. What kind of condescending and completely unnecessary remark is that to a customer? I mean, if you let someone go, wish them well and don't be happy about them not having a job anymore for months. The owner refused any responsibility for the damage his installers did to the siding. He said that those panels were already rotten. There was no damage to the siding. His installers caused the damage. Only after I sent an angry email, he agreed to send somebody and fix it. He also said that he now trained his installers how to treat siding. After 25 years in business, he only now does such training? The owner also offered me in his last email to replace the horrible looking "line set" cover with a good looking one of my choice... for an additional cost. So, A-Team installs a horrible bent metal sheet with spray foam oozing out and if I want something nice, I must pay for it after they already screwed the ugly thing on my house? But wait, there is more (NOT even funny): Their technician/salesperson who sold me the new HVAC showed me A-Team's price list and told me that the "prices have recently changed". He pulled out a pen and jacked up the prices, seemingly randomly by around $1000 for each system. A salesperson should never have to make up prices on the spot. I checked prices for HVAC systems only after I bought the new one. I could have gotten the exact same system for around $1500 less from a better company. I got taken advantage of by A-Team. I am mortified about the day when something breaks, and they must come back to fix it under warranty. read more

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We used A Team to replace our HVAC system this week, and had no issues with the technicians themselves - they were very polite, efficient, and considerate of our condo. Unfortunately, just a few hours later a pipe connected to our water heater (and directly underneath our new HVAC unit in the closet) sprung a leak so we had to shut our water off to prevent further damage to our home (or neighbors' homes). Given that there were no issues with the pipe, we can only assume that these pipes were damaged during the installation. We called A Team to ask if they could send anyone to repair the damaged pipe, and the first person we spoke to on the phone was helpful and said they would try to find someone to send our same-day. When they returned our call, they told us that they spoke with the owner and he would not authorize anyone to come out because we had signed a form saying everything was okay when the technician left (the leak was not present when we signed the form). I completely understand that mistakes happen, and that "legally" A Team was not responsible after we signed the form, but to me it showed a lack of integrity and respect for the customer who just spent $8,300 on a new HVAC unit. As a result we had to spend an additional $500 to have a plumber come repair the pipe. Moving forward I will not be asking A Team to service our unit in any way, shape, or form. I would be happy to use them if they had chosen to make things right after the leak was found, but I simply feel like I cannot trust them. I'd recommend looking elsewhere for your HVAC needs. read more

A-Team Services Heating & Air - Damaged pipe (was spraying when the water was on, just a drip in this photo) - Heating & Air Conditioning/HVAC Near Me - Marietta, Georgia

Be careful using their services. I live in a complex where someone requested their services and was harassed by one of their employees while taking my dog out. Because i wouldn't pay him any attention, he proceeded to urinate in front of me and made sure i saw his exposed genitals along with hearing everything. While he peed he winked and had a smirk on his face. This company needs to do better with picking their drivers!!! The van number is CN210686! Would rate zero stars if i could based off that experience, not even getting services by them read more

They scheduled me next day service on the weekend because the air was out upstairs. The tech gave me 2 options: repair or replace. The repair option was fairly pricey and who knows how long it would have lasted so we chose replacement. They were very fast to get on the schedule and we were very pleased with the installation and service plan included. I would absolutely recommend them. read more

I am posting this review from California. My elderly parents live in Georgia and I am frantic worrying about them now for the second day without heat while "a part is on order". The office is now closed and my parents, one disabled, are stuck using borrowed space heaters trying to keep warm while temps are expected to dip into freezing for the night. FYI: No, the A-Team doesn't provide heating accommodations & options even if they were the ones who cause the heating nightmare. The *winterization* service was due to *a contract* my mother signed to maintain the new furnace, A/C, humidifier & hot water heater systems my parents purchased from them. As they spent a HUGE amount of money for these systems, my mother felt that added security of maintenance would be a good idea. The following is what she got for her peace of mind: A-Team personnel were supposed to come out LAST Friday to "winterize the system" (which HAD BEEN WORKING) but showed up late in the day and said the thermostat was "too hot" to work on, so he would come back on Saturday -- Monday the latest. At 5PM he didn't show up, but his brother did. At 5PM the water was OFF, because he had broken a pipe & didn't have his truck because his was in the shop so he had to go back to get the right tools. Water not turned back on until 6PM, but at 6:30PM the furnace board was now not working. One was ordered and he would be back with it the following day (today). No board today -- and now with temps expected to dip below freezing, I'm at my wit's end! There is not one thing I can do 1600 miles away except warn people to NOT use this service unless there is nothing else available & the weather is temperate. Stay tuned as to when/if this is resolved. ************ I called the number at 4:29AM PST to leave message for tech to call me. At 4:58AM PST I received call back assuring me that once part was received, techs would go to my parents' home and immediately repair. I reiterated that a home without reliable heat in below-freezing temperatures wasn't acceptable. We were in agreement. At 10:08AM PST, I received word that heat was restored. I've amended my rating to 3-stars. read more

Had a unit installed in 2014. Was given a 10 year parts warranty. When a capacitor went out this year I called them since it was still under warranty. Was charged $235 labor for a 15 min service call. Will not call them again. read more

Called A-Team to have them clean out the dryer vent and replace the outdoor vent cover. Lint had accumulated and it was a safety hazard. Marcio and Marcelo came out to do the job. They were prompt, courteous and very thorough. The price was also very reasonable compared to some other quotes I got. Now the air flow is excellent! I highly recommend them! read more

Last week, I purchased a new HVAC system from A-Team Services at a substantially lower cost than other quotes I had received (plus 36-month zero percent financing!) They installed the system yesterday and everything is great. There were a couple little complaints along the way, but that's going to happen with most any business. What's important to me is that they addressed and resolved them to my complete satisfaction. I would definitely recommend giving them a call for your HVAC needs. read more

Great service, knowledgable technician, highly recommended.