The best service ever! He replaced my screen in minutes! I am so relieved because I came from "Ubreakifixit" and was told after my phone was with them for half the day that it was "unrepairable"! Here at A to Z Wireless the technician knows what he is doing! To think I went in this store looking for a temporary phone thinking my phone can not be fixed anymore. Thank you for the awesome service! read more

Called to get a quote on a cracked screen repair for my Pixel and they said it would cost $180, which is more than what they charge for a cracked iPad screen. HUH?? Then, even worse, my husband was also calling around to help me find a place to repair my phone and they quoted him $210 for the same thing. Shady business. I had a great experience with Ubreakifix and they were MUCH cheaper than A to Z. read more

I messaged on the yelp site requesting a quote for a very broken iPhone 6 screen and was responded to within an hour or so which was great since I was asking for quotes at multiple locations. After some research I called and asked for same day availability which was fast. Once I arrived the lady (she was manning the store by herself) started working on my phone. It's very cool that there's nothing she was hiding and fixing it right in front of me while also answering questions other customers have. Seems people have issues with the parts not being straight from Apple at times but seriously I rather give other small businesses who do a good quality job my patronage while saving some money. Why wouldn't I? My iPhone works just as it did before the awful screen break and I was in and out of the store within 20 minutes. Looks like they have a ton of cases and I appreciate the timely and efficient fix. read more

A to Z Wireless - Electronics Repair Near Me - San Jose, California

Super helpful! They helped and came to the rescue ! I will deff be back ! Very polite and helped repair my screen in no time!

Rare is the service experience after which you are not only satisfied with the outcome but actually found the experience to be pleasant, even enjoyable. This was thanks to Hyder's patience, professionalism and kindness, in the process of replacing our cell phone battery. Other establishments (including one freestanding merchant in the mall walkway at Oakridge) had been unable to help us, as we have an older model phone. To our surprise, Hyder was able to do the job, at a cost that was lower than what the mall walkway repair person said he would have charged if he had the battery. Hyder truly went "the extra mile" to answer all our questions, even about something that was beyond the scope of the repair. read more

I called around to get a quote for a screen replacement on my phone and they were the cheapest in town. The workers here are nice and friendly. They fix my phone less than a week. The wait time took a little longer because they have to order the screen for my phone. Overall they did a fantastic job. read more

Came in to a to Z wireless for screen repair on a Sunday. The gentleman was very professional and was able to fix the cracked screen in under 15 minutes.I also received a discount for leaving a yelp review. Very happy. read more

I had cracked glass running down the entire back of my Galaxy Note 10+. (wish i got a "before" pic. It was bad) I wasn't even sure anyone could repair the back. I thought they only did the front glass. The team at A to Z assured me it was no problem. They showed me the replacement piece beforehand to assure me my phone would get the right part for the job. They told me give em bout 20 to 30 min. I walked across the street to the bowling alley, had a beer and watched the end of the game. When I came back my Note 10 was like brand spankin new, for like 80 bucks! Great repair, fast and friendly service. I'll be bringing my broke phones to these guys from now on. read more

A to Z Wireless - replacement back panel repair job after cracked glass was covering the whole back. - Electronics Repair Near Me - San Jose, California

My screen broke today and I was pretty Stressed out about it (first world probs) I came in and they immediately helped me out . Super sweet staff and got the job done fast, and my phone looks awesome again ... 100% recommend ! read more

Called on a Tuesday night for mobile service on Wednesday. Rep told me that someone will call me Wednesday/ Wednesday came, no call. Called Thursday and spoke with manager. He sent mobile guy to my employer Friday 830. Got two missed calls, from a Texas number, and i immediately called back after googling the number and discovered it was the repair man. He didn't answer. He gonna text me saying "you didn't answer, so i am headed to my 9 o clock apt. I can return later" So my money wasn't any good. I took my business elsewhere. These dudes are worse than Comcast .... All i needed was an iPhone 6 battery smh read more

EVIEWS PHOTOS Here are the reviews you've posted publicly. You'll need the Google Maps app to edit or delete your reviews. Learn more 5 reviews A to Z Wireless Phone Repair 925 Blossom Hill Rd #1150, San Jose, CA 95123 Everytime I visit their shop I'm like shaking my head. Here's the story. My phone problem was battery got drained and I quickly charged it but it's not powering up, so I decided to look for a shop to have it looked at. brought my phone to them two weeks ago, said diagnostic is $35 and it'll take 2 to 3 days "well give you a call once it's fixed" Told the guy alright, I just want it to power up again. After the 4th day I went back to their shop and said DIAGNOSTIC WAS JUST an LCD problem, told the guy, ok get it done I'll pay for it. Even if they change the motherboard, battery, I would just say yea go for it. Days after, there's still no call from them with my broken phone, went back there to follow up. They've written water damage on a sticky note on top of my phone... It's like going to an autoshop to get your car fixed, ends up with another nail in your tires, but yall already know what's up. Total of 12days, So I decided to just pay them for the diagnostics. If they've did their diagnostic right, I wouldn't be leaving such comment. I got home, I heard my clock alarm still working in phone, but there's nothing in the screen. I'm going to look for another phone repair shop and hope there's one out there. This shop can just do basic stuffs. A joke. SMFH. read more

My Iphone was tweaking so i went to the apple store and they set an appointment for in 3 hours, but i went here (AtoZ) and they fixed my phone on the spot . read more

Quick repair. All good and screen works like new. thanks.

I had a bad situation with an insurance repair where they fixed my cracked screen and gave it back to me still inoperable. They closed my claim as successful and said to make another claim to replace the phone because the motherboard had to be replaced and would lose all data. As a 1person business owner, all my business contacts would've been lost because i hadnt saved it to my sim card. Over 2000 photos as well. Oops... but i was sure something could be done... After fighting with the insurance company, they finally recommended a place in Cupertino that would take care of me. I drove 90 minutes in heavy traffic to make it there by 5pm and the lady straight up left early and the other associates weren't being helpful at all... so i told them to FUCK OFF! Then I found Abdul at A to Z... he told me he would try his best to save my data after I explained the situation.. even knowing I was going to pay out of pocket... but it was damn worth it. I asked to replace the screen that had just been replaced just as a 2nd try and it still didn't work. So he confirmed the mother board needs to be fixed. They found the problem and fixed the phone. Even though it took a week, they were able to save EVERYTHING! I gave him a BIG ASS HUG in which he was surprised! Lol. MONEY WELL SPENT and i would definitely be going back there if this ever happened again. DAMN GOOD JOB YOU GUYS! read more

I needed a new battery in my iPhone and my Son recommended A to Z Wireless. It was quick and painless.......only 30 minutes! Asim, the owner was great! So polite and professional. If I need any other services, I'll certainly go back. read more

I was looking for a place to repair my iPhone cracked glass with the following criteria: location, schedule and price. A to Z Wireless met all three. They are located in Westgate Oakridge, I was able to book the same day and their price was the best out of the other places I looked into. They were super friendly and I was in and out in no time. Would definitely recommend this place to anyone. read more

Update: Since my last visit incident, the owner contacted me. He provided excellent customer service. I went back to his shop where one of his employees named Mike helped me out. He used a premium film that does a better job than a glass screen protector. Great job. I appreciate the time and effort to make things right. I'm a satisfied loyal customer. Thank you Asim and Mike. read more

What a good service! My wife just have IPhone scree repair here. Thank you Mohammed was helping us! Highly recommended.

I purchased a new phone for my son and needed a screen protector and case. The gentleman put on a screen protector and it looked great, no bubbles. He also boxed up my new case for easy wrapping and offered free screen protector replacements if it gets broken for $5. The gentleman that helped me was very friendly and helpful. I've been going there for a while and never had any issues or anything to complain about. read more

TLDR: Don't go here, especially if you have any kind of Google Pixel. Phone was returned to us in worse condition than when we brought it in. 3+ weeks in and the phone still isn't fixed. We brought my wife's phone here for repair through a Square Trade Warranty. Problem: Pictures are blurry and expanded battery. The first person we talked to actually was great and seemed to know what he was doing. The situation was that they were going to replace the battery, then see if the camera issue was just caused by that, and go from there whether or not the camera had to be replaced. After that it's been terrible service. We only found out they were ready for us to bring the phone in (parts had to be ordered) because we called them days after we were told they would call us. We took the phone into the shop around November 13th, and got it back December 2nd. While replacing the battery, they needed to also replace the screen. They claimed they fixed the camera, but when we went to pick it up, the pictures were still blurry. We have no idea how they thought they fixed the camera, because they never asked for the passcode, so the camera could never have been tested. Not only does the camera still not focus, but now the phone's speakers are all messed up and my wife can't take phone calls without using headphones. Even when we went to pick the phone up the person at the counter seemed confused from the very beginning (took around 5 minutes to somehow find our phone?), but he said they would need to keep the phone again for a few days, so we left the phone at the store again. I called a few days later since we'd gotten no new information (though we were of course told we would get a phone call), and it has slowly unfolded that apparently there's only one person who can work on Google Pixels there, and he hadn't been in, and they were basically just trying to stall us until he randomly shows up. After finding that out I went and got my wife's phone (because she needs it, we're in the middle of moving) and we were told we'd receive a call to let us know when he was in to fix it and with more information. Of course no calls over the next several days, so I call to see what's going on. We're told the specific person will be in on Monday coming into the office between Noon and 1 PM. Cool, we call around 1 PM and of course he is not there yet. We get a call at 3:34 PM saying that he's there until 4:30 PM if we want to come in. At this point we are already talking with Square Trade and will be shipping them our phone. We were promised many calls by the shop staff, but never got more than a call in the middle of our vacation saying the phone was ready (which we would find out later it wasn't actually fixed). The only time we ever got information was when we called them (which was hit or miss: the call would go to a full voice mail, we were put on hold and hung up on, or actually answered), or went in person. read more

They fixed my phone in 20 minutes. My screen was very damaged before and I couldn't see anything but a black screen. Thank you! read more

A to Z Wireless - Before and after! - Electronics Repair Near Me - San Jose, California

IPhone 4 screen replacement $55. Why choose them over what feels like the other 20 kiosks? Because they are awesome. They repair, buy and trade used phones. Of course they sell cases and screen covers and all the accessories you'd need. I was lucky to find a brand new HTC One M7 for T-Mobile for an amazing deal. Another reason to go, Nam and Asim are professional and they are helpful with no pressure for buying commitments. read more

A to Z Wireless - M7 - Electronics Repair Near Me - San Jose, California

I brought in my iPhone 11 to fix the LCD. The service was very fast and the price is better than other iPhone repair services in the mall, especially if you use the Yelp deals. There were some issues loading the Yelp deals I had, but the coupons were still honored and saved me $20. I would recommend going here for fast repairs. read more

Great job repairing my phone. Fast and quick communication, even met me for curbside service while mall was open and they typically had stopped doing the curbside service. read more

I have been going to atoz for a while now ! Good people , know what they are doing ! Never had a problem with any repair I had with them ! read more

good & quick service, takes good care of the customer's phone, easy communication I had successfully added a screen protector to my phones twice. Both experiences were good. read more

Location: super convenient and located right in the middle of Oakridge Mall Appearance/Atmosphere: very clean and designed really well. I felt like I was in a magical tech-land and wanted to stay in there forever. Service: very very friendly! The staff was all young (maybe 30s) and thus, seemed to be familiar with everything and also seemed to know what they were talking about. I came in and someone helped me right away. I explained to them what happened and that I dropped my phone and despite not cracking the screen at all, the screen still "fizzed out" and stopped working. They knew what to do right away and what the issue was. Cost: a bit expensive but no more than I expected. It was $55 for them to replace the screen for an IPhone 4 and an extra $10 for them to replace it with a colored screen. (I got the metallic blue, and the it's gorgeous! I'm in love with it) Time: way quicker than expected! Only took them about 40 minutes to replace my screen. read more

A to Z Wireless - Metallic Blue color that I got for my IPhone 4s. - Electronics Repair Near Me - San Jose, California

We had great help from Carlos! Went out of the way to help us and was super patient. Really appreciated how he put on the phone protector for us. Will be back for other phone needs in the future. read more

I cracked by iPhone 11 Pro screen and was in need of a cell phone repair service in South San Jose. I called A to Z Wireless and Mohammed answered the phone, answered my questions, and welcomed me to stop by to check out my phone. When I arrived in the store at Oakridge Mall (next to the Disney store), I was pleasantly surprised that Mohammed said he could replace the screen on my phone in less than 15-minutes. Sure enough my screen was replaced expediently. Mohammed exceeded my expectations with his technical expertise and ability to fix my phone. I also observed Mohammed being very helpful and patient with the other Customers in the store. I could tell that Mohammed had extensive experience on both the Apple and Android platforms. Thank you so much for all your services and professionalism, I will be sure to refer my family and friends. Nice work! read more

Great spot to trade in a used phone. They don't give the best trade-in price but they do a quick analysis and quickly tell you what your old phone is worth to them, doesn't take long. Negotiate a little and then see what happens. If you don't like the price walk away. Bring in all accessories with the phone too for a slightly better price. Also a good location to replace a cracked screen for iPhone or iPad. They get it done same day and don't haggle too much. Cracked my iPad and they replaced the screen and sensors. iPad still works years later. read more

I would give 5 stars to the man that helped me. He was GREAT. I felt he was very honest, and that I would go back to him. HOWEVER, the product that I bought was not good! I had a screen protector installed on my new phone. It just popped out of my pocket and fell and the screen protector just popped right off the phone and landed next to my phone!! Thankfully my phone screen didn't break, but I spent $20 on my screen protector as well as one for my moms phone and it already popped off. AND I didn't get a receipt AND he told me it's not under warranty. So, I will try going in to talk to them, BUT I feel like it was not a good product if it just pops off the screen a few days later!! read more

I have no enough words to compliment this business and the staff. Amazing customer service, fast repair same day in less than an hour. My iPhone 11 had one of the two cameras broken and they fixed it and put a new lense/camera. Works just like it did before. Like a brand new phone! I am super happy and definitely will come back here again and again if needed. Thank you guys! read more

Good service !! Quick Repair . The back of my iphone cracked. And after come to store the screen like new one.

The back glass of my iPhone had shattered and had to be fixed asap. A to Z wireless was very responsive and fixed it on time. They made the entire process less stressful during the pandemic. I know where to look for any future gadget repairs. read more

Very fast and extremely nice! Even though the issue wasn't completely resolved, they gave me additional advice and help for it instead of just leaving me stranded! read more

Awesome service. Took less than 30 minutes to replace my broken screen. The best warranty that I know of. Would definitely come back again read more

A to Z Wireless - Electronics Repair Near Me - San Jose, California

Not reserving a time slot at the Apple Genius Bar was probably the best, careless decision I made all day. Apple quoted a 1.5 hour wait time and minimum of $350 to fix my phone no matter the problem. With time to kill and as true serendipity would have it, I found a sweet guy manning another wireless repair kiosk a few stores down from Apple. He efficiently diagnosed the problem as a defective microphone and sent me to his home store, A-Z. A-Z fixed my phone in less than 30 mins and only charged $60. They also offered a 60 day guarantee in case there are any other glitches . Awesome service and good people all around. read more

Got a quote to replace my cracked lens on my iPhone7 through the yelp app. They offered the lowest price of any that returned my message. They had me fixed up in about 30 min! read more

I do not recommend I highly do not recommend this place I went in there to repair my iPad for my screen being cracked got it back and my finger touch does no longer work certain areas on my screen do not pick up it's very frustrating because I have to move my iPad around to type in certain letters in certain parts of my screen do not work I have contacted the place I did tell them I received back my iPad and it's not working they told me to bring it back in I came in and they were going to charge me for another screen and another home button because he said it was my error because I left with it before checking the device I spent a lot of money to get the screen repaired it was their error and they did not have any good customer service at all they did not repair my iPad they just damaged it more read more

Do not go here! They will replace your screen for the same amount that the Apple Store will charge you. However they will use refurbished or some type of weird screens that makes it hard for you to use your keyboard after. I've experienced bad service here as well as a few others I know! It was so difficult for me to text or type in specific areas with my phone. You are better of paying $100 at the Apple Storeand getting a legit screen replaced! !! read more