This review is specifically for the skilled nursing and rehabilitation services. After a 1 week…read morestay at the local hospital my grandmother was recommended to Meadowood at O'Connor. She was septic with pneumonia. She was alert, moving, talkative and cheerful when she arrived here and within her 1 week stay she took a drastic turn for the worse. I feel this place is severely understaffed. Each day we noticed the lack of care she was receiving from the staff. We could also hear other patients in rooms nearby shouting for help and nothing was done for them either. The staff also mistook her for another patient so the fact that they could not even remember or keep track of her needs was alarming. They were giving her all the wrong foods, liquids, and hardly any medication to improve her health and get her strong enough to come home. Even after filling out their little cards for specific food and drink instructions the changes were not made. Within 1 week she went from cheerful and talkative to being so weak that she was unable to feed herself or formulate full sentences. The PT staff said she was progressing so well she was walking herself around to the dining area and would be released soon while the actual nurses were saying she was so weak they couldn't even assist her to the bathroom anymore. Talk about inconsistent and polar opposite feedback from the staff about the same person... since they couldn't help her to the restroom anymore she was going in the bed and constantly needed to be changed which they would take 1-2 hours to complete which is a bit dehumanizing and humiliating to have to sit in and after they changed her and the sheets they did not put her blankets back on her - mind you this was in the middle of winter. She was shivering and curled up in a ball with blankets on the floor when we saw her. She was severely dehydrated yet the entire time they did not have her on any IV fluids to get her body the nutrients it so desperately needed. After claiming she would be released for HOME (again I have no idea how they were able to say this to us when they we were clearly not talking about the same person) she was actually transferred back to the local hospital. From there the local hospital deemed her health was so irreversible that all there was left to do was to take her to hospice care. She passed away only 4 days later. I blame this facility for her rapid decline and I also blame myself for allowing her to stay here. We should've taken her out after all the mistakes and neglect here. When she arrived here she was her full self and when she left here she looked skeletal. She lost her figure and you could tell she was dying. Please think twice before taking your loved ones here and keep a close eye on the care they are receiving. If you feel like this is not the right fit, listen to your gut and find a different facility. It may look nice from the outside but the care is some of the worst I have seen.

It looks so pretty from the outside. I know someone who lived in this facility for many years until…read morehis death and he appreciated the situation.

The Commons on Thornton is an amazing place. It has been a pleasure working with the team over the…read morepast month as my dad settles into his new place Andrew is wonderful! So helpful, friendly and outstanding in the customer service department. Denise, at the front desk always has a smile, Sarah and Jill are great. I can't say enough good things about THE COMMONS on THORNTON.

Mariana and Andrew at The Commons are absolutely amazing and worked very hard to make the…read moreaccomodations for mom happen quickly. I met with them several times and was impressed with their care for their residents in memory care and their staff is also as caring and kind as they are. Typically you find highly processed and bland food at homes like these but when mom sat down for her first lunch I was so surprised at the deliciousness of their food which is cooked onsite (I have a good source there who advised me of this). It was so good I wanted to eat lunch too. Additionally, they serve fresh, delicious snacks, not anything pre-packaged. Mom tends to want to sleep much and so we put her on a schedule to keep her busy as she is very high functioning, and when I showed up the following day there she was interacting and happy. The staff are constantly checking in on her and are always available when needed without delay. I'm so happy to have made the move to The Commons for mom as we FINALLY found the right place for her.

They were so very kind to not only my step dad but my mom. Excellent care and staff. They went…read moreabove and beyond to help my mom through this really difficult time.

In the earlier year of 2020 our precious grandmother needed 24/7 assisted care. The environment,…read moresafety, cleanliness, and the culture of the staff was of utmost importance. During the last few years there were daily visits by family, and it was apparent to see she was being well taken care of. Communication was very important to our family in regard to her care and was always considered and followed through by the staff. They made sure she ate well, medications, hygiene, and care were safely administered. It was clear to see she was safe, comfortable, and secure in her private room, I highly recommend Sunny place assisted-living for your loved one.

The people that are at Windsor Hampton are people no other skilled nursing facility (SNF) will…read moretake. People who are too disruptive for the "nice" facilities. Those who have a reputation for making trouble. Or boarder line mentally crazy. Residents screaming and yelling, at all hours, is par for the course in the hall where my room is located. No telling what trouble I'll be in after this posts. Do you know SNF's don't have to give a reason to make a resident leave. 30 days and you're out, whether you have a place to go or not .

My mom went here after a stay in the hospital for wound care and physical therapy. She was here for…read morethree weeks. The food was awful. They constantly "ran out of groceries" . They also put a diaper on every single patient as soon as they arrived. Which they also took their time to change most of the time. Nurses never answered the call buttons. And if they did-- it took at least 20 minutes to an hour. My mom was a healthy human being when she arrived here...they sent her to St Joseph's (never informed the family btw. We found out from her clinic bc she missed an appointment) ... when she arrived there she was found to be extremely weak and have a pretty bad case of pneumonia as well as a blood infection. Long story short...my mom suffered for another month until she passed away this past week. So NO. SO NOT GO HERE. STAY AWAY.

I see a lot of clients here for therapy! Clean, best care and welcoming staff! I would recommend…read morethis place.

Excellent staff with a very warm welcoming vibe. The place is very clean and well maintained. Will…read morerecommend to others!

My mother lived for the last 5 years at The Oaks at Inglewood. After touring other facilities in…read moreStockton, then arriving at here, my mom told me "this feels like home." Her transition from independent living to assisted was very smooth. After settling in, mom was invited to join in on the daily planned activities where she quickly made many new friends. With open arms our family was welcomed with invitations to Family Events throughout the years. We also made new friends with other family members! When our grandchildren visited mom they made wonderful memories joining her in activities, games and getting to know the other residents. Mom received loving care in her last days. The med techs and caretakers went above and beyond, showing us respect and mutual concern for mom's comfort. I will be forever grateful for the entire staff, administration, med techs caretakers, activity, house keeping, janitorial and dining room. they should all know what a difference they've made in our family's life. I will be forever grateful.

The Oaks has recently went through a ownership change. Food and menu has greatly improved…read more Management and individual Directors have remained the same. Thank goodness for that as they are great at their jobs. Hopefully the new owners will approve some landscaping work and exterior painting to improve the appearance of the facility. I live here and truly enjoy the people here.

What a busy little world in itself.  My very first experience with convalescent environment…read more  So much involved.  So much to consider.  So many staff hustling and bustling doing their parts.  Most of which appeared happy with their parts .  It was a little rough at first.  Looking out for my brother (Mr Apilado).  On the other side of a stroke and brain surgery, he didn't know what he needed. After asking many questions and establishing a good communication, all of his needs were pretty well accommodated.  I did learn about the daily menu ordering. Writing "diabetic" and "low sodium" can help the preparation proper process. The Physical Therapy people were so awesome.  This business can be depressing to be away from home, strange place, strange bed, strange people everywhere, many just as unhappy about individual discomforts, all kindness extended from staff can go a long way. Thank you Windsor staff. Oh, one more thing. Whom ever is in charge of answering email on the website, must not have a daily reminder to check it.  Today is Feb 26, 2019, Its been couple few weeks since I emailed, have yet to receive any response 3/11/19.  One information request.   One nursing concern. May want to fine tune that website system. Thank you

Do not put anyone there. Horrific! Understaffed. Uncaring. Unqualified. The worst Care Facility in…read moreStockton.

Summerfield of Stockton is OUTSTANDING! From the leadership to all of the staff they are wonderful!…read moreWithin a week the entire staff know Julie's name and they are all so very careing to make sure all of her needs are meant. I can't recommend this facility more!!

Summerfield brought me much needed peace of mind knowing my mom was safe and well cared for. The…read morestaff goes above and beyond with communication and even sending photos. Leslie, who is the director is very nice and supportive. My mom was in another memory care facility which was fine, but I immediately noticed a positive difference at Summerfield in the level of care and communication. They have a great outdoor space as well and when you're in the facility it has a nice homey feel. Other places I've seen are more like hospitals. The staff and nurses are very kind and you can tell they care for the residents there.

My mom could no longer live alone at 90, it wasn't safe. I toured Rio Las Palmas and was excited…read moreabout everything they offered. My mom is in assisted living, studio. I tried the food, delicious; The entertainment they have on a regular basis is upbeat and residents enjoy. Most days when I come to visit my mom, there is activity in the lobby, with residents sitting around and enjoying. Communication is outstanding. I am kept up to date on everything about my mom, they are very attentive. Jennifer, Karen and Gloria are amazing. They have made suggestions on care for my mom and were spot on. I can't say enough positive about the entire staff at Rio Las Palmas.

This place is a FRAUD! They push Sky home health on you even when you want another home health…read moreagency. Jennifer and Karen need to be looked at. They are probably receiving gifts from Marcus since he is part owner of Sky Home Health. Look up sky home health on the Medicare website they only have 2 and a half stars. If Rio las Palmas is a 5 star facility then why are they pushing a 2 and a half start agency on the residents? this place, Jennifer and Karen need to be looked into!

Layla helped us a great deal…read more She met with us at a convenient location and we discussed our needs for our father. What's she understood our situation she was able to make a recommendation and put us in touch with a representative of the facility. The facility is much less expensive than others that we've looked at and yet it looks like the inside of a very nice and well kept hotel. We have signed with them and will be moving our father in next weekend. Thank you, Layla!

You will never find someone who is more committed and compassionate than Layla, she truly Loves her…read morejob and her senior community. She is truly selfless and will go above and beyond to make the process go smoothly, keeping the whole family in mind. She is truly an angel for the senior community! I would 100% recommend Delta Senior Referral services.